126 to 150 of 377 Problem Management Jobs in the UK

Shearman's Belfast office is seeking a Senior ITSM Process Support Analyst to reinforce the IT Service Management practice. You will provide senior-level administration, coordination and reporting support for ITSM processes across the IT organisation, supporting governance forums and driving consistent, low-risk operations. The role focuses … Change & Release Management, Problem Management and Service Design/Acceptance into Service, ensuring accurate records, MI insights and escalations to #J-18808-Ljbffr ...

project outcomes The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring Excellent knowledge of Oracle Fusion ERP finance, procurement, projects and reporting processes and Oracle Fusion HCM modules Critical … SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least ...

part of the team that is responsible for installing, configuring, troubleshooting, and maintaining the Fusion Middleware stack. This includes Oracle Identity Governance, Oracle Access Management, Oracle Enterprise Manager and E-Business Suite. This role can be performed from any major Stantec office location and there is the opportunity … work mainly remote. Your Key ResponsibilitiesInstallation, configuration and tuning of fusion middleware, WebLogic environments including upgrades of the Fusion infrastructure. Problem management [i.e., problem identification, management and resolution. Conduct migrations by transferring code across test, Quality Assurance (QA), and production environments. Configuration of Lightweight Directory Access ...

delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs … contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. ...

team. You will coordinate ITSM processes, maintain documentation, and support governance forums while ensuring compliance and timely MI. You will work with Change & Release Management, Problem Management, and Service Design, partnering with service owners, vendors and stakeholders to highlight risks and drive improvements. #J-18808-Ljbffr ...

Shearman is seeking a Senior ITSM Process Support Analyst to join the IT Team in Belfast. This senior role supports Change & Release Management, Problem Management, and Service Design within the Global Service Desk function, coordinating governance forums and ensuring compliant ITSM practices. You will work closely with ...

captured in ITSM tooling while upholding high standards of compliance and risk management. You will work with global service desk operations, coordinate Change & Release Management, Problem Management, and Service Design/Acceptance into Service, and produce MI to support decision making. #J-18808-Ljbffr ...

/2026 23:59 Job overview We are looking for an experienced and motivated technical professional to lead the day-to-day technical management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record. This is an exciting opportunity to play a key role in shaping … digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem-solving, stakeholder engagement and communication skills are essential. The post offers the opportunity to contribute to emerging priorities including digital care planning ...

coach squads in using them. Live service . Own the reliability of the website as a trading channel: service level objectives, observability, incident and problem management with a learning-focused, blameless culture. The AWS account . Own the domain`s AWS account and running services within an agreed … defined quality standard, and can give examples of holding the line when delivered work fell short. You have owned live services: observability, incident and problem management, and change control on systems where downtime costs money. You build security in. Least privilege, secure coding, and working openly with security ...

issues, not just applying quick fixes. You're the person colleagues turn to when systems are failing, technology is causing frustration, or a complex problem needs a calm and knowledgeable solution. You enjoy combining technical expertise with excellent customer service and take ownership from the moment an issue … Microsoft 365 services including Exchange Online, Teams, SharePoint and Entra ID, ensuring systems remain secure, reliable and fit for purpose. Drive improvements across endpoint management through Microsoft Intune and Windows Autopilot, helping to deliver a consistent and secure user experience. Identify recurring issues, carry out root cause analysis ...

Customer Excellence Service Reporting both internal to Digital and the wider Trust Communications Process and Policy End-User Education Reporting and Monitoring Supplier Management Asset Management Quality Assurance and Contracts Operational Responsibilities for the Digital Assurance Teams Flexible working: As one of the few Trusts in London … very best of good work life balance. About us Digital Assurance falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. Locations: The Digital Assurance team are based across the various ...

most SAP SuccessFactors modules, with demonstrable depth in one or more core areas. Strong experience in SuccessFactors integrations, APIs, Middleware, identity services and data-management concepts. Experience governing cross-module designs, testing, releases, production deployments and service transition. Experience working with multinational organisations, global HR processes and complex stakeholder … environments. Strong understanding of service management, incident and problem management, root-cause analysis, risk management and continuous improvement. Excellent communication and stakeholder-management skills, with confidence to engage senior leadership and guide delivery teams. Ability to work effectively in a UK-based hybrid model ...

Connect EE. Understanding of synchronous and asynchronous integration patterns. Experience implementing secure and resilient integrations between distributed and mainframe applications. Experience with source management and service management tools such as Endevor, Jira, and ServiceNow (SNOW). Strong troubleshooting, analytical, and problem‐solving skills. Excellent written and verbal … Tivoli Workload Scheduler). Experience working in Agile delivery environments. Banking or Financial Services industry experience. Exposure to enterprise architecture, integration governance, and API management platforms. Mainframe modernization and cloud integration experience would be advantageous Primary Skillset IBM MQ CICS DB2 COBOL z/OS Connect Enterprise Edition ...

compliant with industry standards. They will need to be able to design, implement and maintain OCI infrastructure, specifically platform services like identity and access management, observability, and core infrastructure, including virtual machines, storage solutions and networking components. Responsibilities include technical leadership, architectural reviews, platform support and mentoring junior engineers. … Responsibilities include: Leadership and Team Management Skills (50% of role): Technical leadership – guiding architectural decisions, setting engineering standards, and mentoring engineers. Coaching and talent development – setting objectives, conducting reviews, upskilling engineers, and fostering a culture of continuous learning and improvement. Project and delivery management – prioritizing work, managing resources ...

vulnerabilities and single points of failure and recommend appropriate improvements Provide technical guidance to customers around network upgrades, optimisation and new technology Support change management activity including implementation, validation and post change reviews Contribute to network monitoring, automation and service improvement initiatives Skills & Expertis Cisco Meraki Cisco Catalyst … EtherChannel LAN and WAN environments MPLS, DIA and VPN technologies Cisco Wireless LAN Controllers and Access Points Aruba Wireless Meraki Wireless and Cloud Management SD WAN technologies Palo Alto Firewalls Network monitoring and performance management tools ServiceNow or similar ITSM platforms Experience & Qualifications Bachelor's Degree in Engineering ...

infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach ...

critical business applications and technology services Establish, monitor, and report on SLAs, SLOs, Error Budgets, availability, performance, and operational KPIs Lead Major Incident Management activities, coordinating cross-functional teams during outages and ensuring rapid service restoration and RCA completion Drive Problem Management by identifying recurring issues, analyzing … systemic failures, implementing corrective actions, and reducing operational risk Govern Change and Release Management processes, production readiness reviews, maintenance, and deployment activities Ensure effective observability through monitoring, alerting, logging, dashboards, and operational reporting Promote automation and operational efficiency through Infrastructure as Code, DevOps, self-healing, and auto-remediation Partner ...

business models. Provide leadership, guidance, and technical solutions for focus areas e.g. SAP S/4HANA, SAP Cloud Platform, digital platforms, Cloud Integration, API Management, AI, Advanced Analytics, and IOT. Ensure a well-structured and defined solution architecture framework - delivering to time, cost, and quality and within budget. Ensure … enterprise architecture principles and standards. Lead and participate in key governance forums including Architecture Review Boards, Program Boards, Change Control Boards, and Integration Management meetings. Active participation in business development and pre-sales activities, including proposals and responses to “Requests for Proposal” (RFPs) and “Requests for Information” (RFIs). ...

. About the Role We are looking for a Systems Engineer to support enterprise systems through research, design, systems engineering, operational support, and change management activities. In this role, you will help maintain system stability, troubleshoot complex technical issues, support automation initiatives, and work closely with development, support … escalation for operational exceptions. Collaborate with development teams, support groups, and vendors to coordinate activities and resolve issues. Support system monitoring, reporting improvements, and problem recovery efforts. Manage and support change implementation, service requests, and operational processes. Create, execute, document, and close tasks, changes, and requests in accordance with ...

Manager or similar leadership role Experience managing IT services within a medium or large multi-site environment, ideally within the education sector Strong people management, coaching and performance management skills Good understanding of ITIL service management, including incident, change and problem management Strong technical knowledge … across Microsoft 365, Azure, Active Directory, Intune and wider IT infrastructure Excellent communication and stakeholder management skills with the ability to work with people at all levels Full driving licence and willingness to travel between sites #J-18808-Ljbffr ...

Manager or similar leadership role * Experience managing IT services within a medium or large multi-site environment, ideally within the education sector * Strong people management, coaching and performance management skills * Good understanding of ITIL service management, including incident, change and problem management * Strong technical knowledge … across Microsoft 365, Azure, Active Directory, Intune and wider IT infrastructure * Excellent communication and stakeholder management skills with the ability to work with people at all levels * Full driving licence and willingness to travel between sites ...

shape. Want to come and be a part of it? Key Responsibilities/what theyll be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team supporting services that underpin Critical National Infrastructure Youll be proactive … Reactive within Incident and Problem Management Youll carry out Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What theyll bring Key skills, qualifications and experience Youll bring experience with supporting ...

shape. Want to come and be a part of it? Key Responsibilities/what theyll be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team supporting services that underpin Critical National Infrastructure Youll be proactive … Reactive within Incident and Problem Management Youll carry out Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What theyll bring Key skills, qualifications and experience Youll bring experience with supporting ...

Contract: Contract opportunity Working Environment: Rail/Telecommunications We are currently recruiting for a Network Change Engineer to support the delivery and ongoing management of critical radio and transmission networks within the London Underground environment . This is an excellent opportunity for an experienced engineer with a background … TETRA radio, transmission systems, network management or operational service delivery , looking to work on technically complex rail telecommunications infrastructure. The Role As a Network Change Engineer, you will be responsible for provisioning, modifying and removing network services, as well as supporting software and firmware updates across systems managed ...

London.Travel can be expected as needed to facilitatetheexecution of projects in the localstatesbut is not expected to exceed30to 60days a year. KEY RESPONSIBILITIES Project Management Lead regional IT projects end-to-end, including network rollouts, store expansion, ISP migration, identity management, and IT security initiatives. Plan and allocate … resources to deliver projects on time and within budget, and organise hypercaresessions to ensure a smooth transition into business-as-usual operations. Stakeholder Management Act as the primary liaison between the IT function, senior management, regional business stakeholders, external partners, and Global HQ. Build strong working relationships ...