101 to 125 of 2,663 Service Delivery Jobs in the UK

Title: IT Service Delivery Manager Location : Central Services - Moreton-in-Marsh (with travel to spa and hotel properties) Contract : Full-Time | £50,000 per annum Estimated Start Date: 01 December 2026 Hiddenwell is looking for an experienced IT Service Delivery Manager to take ownership … service experience across our growing collection of luxury hotels and spas This is a key role within our IT team, responsible for ensuring our people and properties receive a consistent, responsive and high-quality IT service You'll act as the primary link between Hiddenwell and our Managed ...

looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance … practices that support both client-facing and internal reporting, as well as how we measure, manage and improve service performance. Working across Technology, Legal, Relationship Management and wider business teams, you will bring together information from multiple sources, ensure the underlying data is accurate and meaningful, and turn ...

client is a digital and technology consultancy serving the public sector. Our client is seeking a Senior/Lead Service Delivery Manager to ensure the successful delivery, operational stability, and continual improvement of digital services for our Public Safety clients. Working closely with Product Managers, technical teams … customer stakeholders, the Service Delivery Manager is responsible for ensuring that delivered products continue to meet user and operational needs. The role focuses on providing excellent post-delivery support, maintaining strong customer relationships, and driving service improvements that maximise value throughout the product lifecycle. Requirements Role ...

varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive … customer-focused technology solutions. As part of our continued growth, we are looking for a Service Delivery Manager to lead the day-to-day operation of our Technical Services team. This role offers an excellent opportunity to shape how we deliver service to our clients while developing ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

Hybrid/IT Operations Management/SLA Management/Vendor Management - A global Japanese fashion brand is currently recruiting an IT Service Delivery/IT Operations Manager to establish and manage its day-to-day IT service across Europe. You will own the service desk experience … user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal candidate should have strong IT service delivery and service desk, SLA management experience, hands-on ServiceNow ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

EMEA Enterprise Data Service Delivery Manager Location London Business Area Sales and Client Service Ref # 10052958 Description & Requirements We’re Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the business we are today. We partner closely with … taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

EMEA Enterprise Data Service Delivery Manager Location London Business Area Sales and Client Service Ref # 10052958 Description & Requirements We're Bloomberg Enterprise Data - fast paced, innovative and expanding. We have worked hard and smart to become the business we are today. We partner closely with … taking time to understand their unique businesses and individual data and technology needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling mean our clients are able to get exactly the data they need, when they need it, in the format they ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

Service Delivery LeadAbout Reply:Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration … Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services. Role Overview:This role is a Service Delivery Lead position, owning end-to-end delivery of managed IT and Google Cloud services across multiple clients. You will govern SLAs ...

looking for an experienced IT Manager to join an established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery … grow. The Role As IT Manager, you’ll take ownership of day-to-day technical operations, ensuring customers receive a consistently high level of service while developing and supporting the engineers within the team. Previous experience working within a Managed Service Provider (MSP) environment is essential. ...

support some of the UK's most important organisations. We are seeking an experienced, customer-focused and operationally driven Operations Account Manager to lead delivery for a major public sector customer operating within a secure, highly regulated, and performance-critical environment. This role is ideal for an experienced leader … from a BPO, Business Process Services (BPS), Managed Services, Customer Operations, Shared Services, Service Delivery or Outsourcing environment. You will be accountable for delivering operational excellence, achieving contractual outcomes, driving continuous improvement, and ensuring the successful delivery of customer services against agreed performance targets. As the primary ...

shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide! The Role We are looking for a Service Delivery Director to join our team on a permanent basis. This role provides an opportunity to contribute to the organisation’s goals … include: Operating as a member of the Aquila Executive Team, contributing to organisation-wide strategy, governance, risk management and business planning. Leading Aquila's Service Delivery Directorate and ensuring delivery of contractual commitments, service levels and operational performance. Providing leadership for a large, geographically dispersed engineering ...

Service Delivery Manager £400 Per Day, Inside IR35 Cardiff Hybrid 1-Month Contract Initially Immediate Start Your new company An organisation based in Cardiff. Your new role The Service Delivery Manager will lead and maintain the customer-focused IT service desk and manage the second … line team responsible for delivering day-to-day IT support services. They will manage the delivery of third-party provided services and implement IT projects with accountability for IT service delivery. Responsibilities Led and managed Service Desk and IT Operations teams, overseeing workload planning, performance management, recruitment ...

oversee finance operations across the Order to Cash function. The role will focus particularly on Credit Management and Cash Applications , ensuring high-quality service delivery, SLA adherence, financial accuracy, internal controls and continuous process improvement. The successful candidate will have extensive experience in O2C operations, strong analytical … skills, and the ability to work effectively across finance, operations and matrixed stakeholder environments. Key Responsibilities Order to Cash Operations Manage end-to-end service delivery for O2C processes within scope. Oversee activities across Credit Management and Cash Applications . Manage invoice processing, vendor/customer master data ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term contract. … business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three months, with ...

inclusive culture that not only embraces change but also encourages continuous learning and professional development. Job purpose summary The Head of Technology Operations & Service Delivery is the senior operational technology leader responsible for service performance, operational resilience, supplier governance, cloud and infrastructure operations, end-user technology, service … focused on customer, intermediary and colleague outcomes. Forward thinking and driven to embed process automation through AI adoption. Key areas of responsibility: IT service management Own and continuously improve IT service management policies, standards, controls and tooling. Establish effective incident, problem, request, change, release, configuration and knowledge management. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery ...