126 to 150 of 1,073 Service Delivery Jobs in the UK

. Key Responsibilities: Build and maintain strong, long-term relationships with key client stakeholders Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations Work closely with internal technical teams to ensure successful delivery of IT services Monitor account performance and maintain … oversight of commercials Identify opportunities to strengthen partnerships and deliver additional value Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: Experience in Client Success, Account Management, or Service Delivery within IT Services/MSP environments Backgrounds such as Service Delivery ...

with a strong likelihood of extension. The project is due to commence at the beginning of July, and you'll be joining an experienced delivery team, reporting directly to the ServiceNow Architect and Project Manager. You’ll play a key technical role in delivering a ServiceNow HR Service Delivery (HRSD) implementation for a Public Sector client. This is a hands‐on technical position, working closely with both technical and business stakeholders to deliver high‐quality solutions while providing excellent customer engagement throughout the project. Essential Experience Strong hands‐on experience implementing and configuring ServiceNow HR Service ...

Head of Service Management About the Project Transport for London (TfL) has awarded Indra a long‐term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation … network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations, 4,000 Oyster Card outlets, seven customer service centres and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve ...

play a key leadership role in delivering secure, resilient, and high-performing IT services across a large organisation. This position combines technical leadership, service delivery, and strategic planning , making it ideal for a senior IT professional who can shape architecture, drive standards, and lead continuous improvement across infrastructure … live within a commutable distance of Hampshire and have full UK right to work. Key Skills & Experience Proven experience within an ICT support and service delivery environment Strong understanding of IT governance, change management, and frameworks such as ITIL v4 Solid knowledge of system integration principles and software ...

leading force in public sector Assurance, providing cutting-edge technical platforms and professional services. We support central government and specialist departments in effectively managing delivery, to achieve their strategic goals. Estates Intelligence offers a compelling market proposition, delivering expertise and solutions to optimise data and information, supporting clients … investment. The role is accountable for ensuring that asset information, lifecycle intelligence and estate performance insight is accurate, assured and aligned to operational delivery and contractual outcomes, supporting compliance with the contract Specification, Technical Question commitments and Capability Readiness Assurance Documents (CRADs). Operating as a strategic interface between ...

hiring an experienced ServiceNow Delivery Director to lead large-scale telecom and enterprise service management programs. The role requires expertise in ServiceNow delivery, service assurance, stakeholder management, and enterprise transformation initiatives. The ideal candidate will drive strategic program delivery while managing cross-functional teams … ensuring operational excellence. Responsibilities Lead end-to-end ServiceNow delivery programs within telecom environments Manage enterprise ITSM and service assurance transformation initiatives Collaborate with technical, operational, and business stakeholders Oversee project delivery timelines, risks, and governance activities Drive process improvements and operational efficiency initiatives Manage delivery ...

Client Delivery Manager Cardiff | Hybrid Our client is looking for an experienced Client Delivery Manager to take ownership of a high-performing software delivery function, combining client leadership, commercial accountability, delivery oversight and people management. This is a senior leadership role suited to someone who enjoys … building long-term client relationships, leading delivery teams, driving commercial success and ensuring exceptional customer outcomes. The successful candidate will act as a key link between clients, delivery teams and business leadership, helping to drive growth while maintaining high standards across software engineering and digital transformation programmes. What ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Paisley. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications … customers. Is this role for you? Watch this short video to find out! - Copy and paste the link below into your browser: Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Selkirk. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications … short video to find out! - Copy and paste the link below into your browser: https://www.youtube.com/watch v=v2Wi1VTKElk Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business ...

locations. Supporting both operational and office-based environments, you will lead a small IT team while remaining actively involved in technical support, infrastructure management, service delivery, and business continuity activities. Working closely with wider technology teams, you will help ensure reliable, secure, and efficient IT operations across … business. Key Responsibilities Lead, mentor, and develop a team of IT support professionals while remaining hands-on technically. Manage IT service delivery across multiple sites, ensuring high levels of user support and operational performance. Act as the primary IT contact for local stakeholders and business leadership teams. Support ...

Service Delivery Manager will be responsible for ensuring that services are delivered to agreed contractual, operational and quality standards, while maintaining strong customer relationships and driving service improvement. The role does not require deep PKI expertise, but it does require strong service management experience, commercial awareness … secure, complex or highly governed environments. successful candidate will play a key role in ensuring that customers receive a professional, responsive and well-governed service that meets operational expectations and supports long-term customer confidence. Qualifications and Certifications Mandatory • ITIL Foundation v4 or v5 Foundation • Security Clearance: SC (essential ...

Service Delivery Manager will be responsible for ensuring that services are delivered to agreed contractual, operational and quality standards, while maintaining strong customer relationships and driving service improvement. The role does not require deep PKI expertise, but it does require strong service management experience, commercial awareness … secure, complex or highly governed environments. successful candidate will play a key role in ensuring that customers receive a professional, responsive and well-governed service that meets operational expectations and supports long-term customer confidence. Qualifications and Certifications Mandatory • ITIL Foundation v4 or v5 Foundation • Security Clearance: SC (essential ...

satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions ...

fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting … recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits Hybrid working model Quarterly bonus/incentive scheme Ongoing training and professional development Opportunities for progression within ...

home with the opportunity to be office based should you prefer, or if business needs require it. 27 days leave (increasing with length of service) plus 8 bank holidays. Opportunities for development Active wellbeing and inclusion networks Excellent pension Various salary sacrifice schemes Employee Assistance programme, offering free … senior subject matter expert for all M365-related matters and technical decisions Translate business needs into scalable, secure technical solutions Monitor service health, performance and compliance, driving improvements where needed Build strong relationships with internal teams, stakeholders and external suppliers Lead on service improvements, innovation workshops and major ...

SERVICE ANALYST/IT SUPPORT 4-Month Fixed Term Contract Location: Hybrid Full-time | 37.5 hours per week | 4-Month Fixed Term Contract We're looking for an organised, customer-focused Service Analyst to join our IT Service Delivery team on a 4-month fixed term … closely with managers, HR, IT teams and third-party suppliers to deliver an efficient, secure and customer-focused service. About the Role As the Service Analyst, you'll take ownership of the full lifecycle of IT onboarding, movers and leavers, ensuring user accounts, applications and equipment are managed accurately ...

ensure resilient, high‐performing technology services across all regions. Working within an outsourced operations model, the Director provides strategic leadership to govern partners, optimise service delivery, and embed machine‐learning‐driven insights into every aspect of infrastructure, application, cloud, network, and end‐user operations. The role sets … using AI‐powered analytics and automated telemetry. Ensure 24/7 operational resilience by leveraging machine learning to anticipate failures, reduce MTTR, and improve service continuity across manufacturing, supply chain, commercial, and corporate environments. Act as the primary governance lead for outsourced IT operations and service delivery ...

with the world’s first platform to offer true multi-currency banking. We are looking for an experienced and hands-on Head of Sanctions Service Delivery to Lead our growing Operations Team. Here’s how you’ll be contributing to the team Lead 5 Senior Operations Managers … build out your team Own demand and capacity planning for your team ensuring we have enough staff to support our customers Manage service delivery ensuring your finger is always on the pulse with all queues and customers are not left waiting for responses Maintain strong relationships with Compliance ...

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident … resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Omagh, Northern Ireland Reports to: CTO Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of the service desk function, ensuring high-quality IT support is delivered to our clients in line with agreed Service Level Agreements (SLAs). The role … will lead a team of approximately 14 technical staff across service desk, infrastructure, cloud services, networking, and cyber security, driving service excellence, customer satisfaction, and continual service improvement. Key Responsibilities Team Leadership & Management Lead, manage, and develop a team of ~14 technical staff across multiple disciplines Conduct ...

Omagh, Northern Ireland Reports to: CTO Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of the service desk function, ensuring high-quality IT support is delivered to our clients in line with agreed Service Level Agreements (SLAs). The role … will lead a team of approximately 14 technical staff across service desk, infrastructure, cloud services, networking, and cyber security, driving service excellence, customer satisfaction, and continual service improvement. Key Responsibilities Team Leadership & Management Lead, manage, and develop a team of ~14 technical staff across multiple disciplines Conduct ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Role... The Director of IT Services & Delivery is the most senior IT support leader at Soho House & Co, with global accountability for the technology experience across our 45+ Houses, Soho Works …/7: senior leadership combined with hands-on ownership where it matters, owning operations, support, and incident management end-to-end, and answering for service performance across every site, every day. It is a high-visibility role that depends on strong collaboration across Operations, Finance, HR, and the wider ...

Wanstor! At Wanstor, we help ambitious organisations work smarter and stay secure through technology. Founded in 2002, we are an award‐winning Managed IT Service Provider with a team of over 200 people supporting customers across the UK. Across managed IT, Cloud, Modern Workplace, AI, Networking, and Security … managed services business. This is a high-impact role with end-to-end accountability for operational performance, owning the full lifecycle of service delivery from project implementation through to live managed services. You\'ll be the driving force behind stabilising, standardising, and scaling our operations to support ...

Service Desk Manager - MSP/Microsoft - North London (Hybrid) Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? Were hiring a Service Desk Manager for a growing MSP in North London. This … role, not a replacement. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. Theyre currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isnt ...