126 to 150 of 1,436 Service Delivery Jobs in the UK

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK More ❯

The position holder is responsible for the delivery of a security service that provides protection for people, property and general assets in accordance with contractual requirements and company standards. To contribute to operational excellence and business performance improvement. G4S is recruiting for a Mobile Patrol Officer to work … you are more than a Security Guard. You'll ensure the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: To present a … courteous image to all internal and external customers. To carry out duties in accordance with Company, legal and statutory requirements and to follow agreed service delivery processes and specific customer instructions. To maintain accurate written records and electronic data logs in an accurate and timely manner to demonstrate More ❯

and measurable outcomes. You will act as a center of excellence, developing and standardizing methodologies, playbooks, frameworks, and enablement materials that empower our global delivery teams. Over time, you will build and manage a team dedicated to driving delivery excellence, ensuring consistency and efficiency in our paid success … and retention goals. The Role: The Sr. Manager, Practice Development, Customer Success will be responsible for defining and evolving best practices in customer success service delivery, leveraging insights from the software and professional services industries. You will create and refine structured engagement models, success frameworks, and service … and aligned with customer needs across industries and geographies. This role will focus on: Establishing repeatable, scalable engagement models for paid success services. Defining service delivery methodologies that align with business outcomes. Creating and maintaining a library of best practices, frameworks, and tools for global delivery teams. More ❯

Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'. We … people with lived experience and consider them as an asset to the Trust. Our Values We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going … are happy to talk flexible working. Job overview Are you passionate about creating inclusive services and improving equity of access, outcomes and experience for service users? This role offers a unique opportunity to lead and influence the Trust's service user equality and human rights work, in a More ❯

opportunity for an IT infrastructure focused Technical Services Director with a strong Linux background to join a leading technical consultancy, helping to lead the delivery of HPC related managed services and projects. Due to significant expansion into the USA, this role will be working closely with a US based … east coast time zones (typically starting at 13:00 and finishing at 22:00). It would suit someone with a background in managed service delivery, with significant experience helping external customers in the delivery of complex technical services. The Technical Services Director will have a range … of responsibilities, including: * Identifying opportunities for service enhancements * Ensuring high quality service delivery * Stakeholder management * Team management including driving recruitment * Planning resources and projects The role would be ideal for someone with the following skills/experience: * A background in managed service delivery * Experience of More ❯

presence with more than 180 plants in over 50 countries and 8,000 employees. Main Responsibilities: The role of the Site Specialist supports the Service Delivery of the central and local IT Services in the respective region. The Site Specialist will act as a Subject Matter Expert in … Service Operations (RUN) and Solution Design & Implementation (BUILD) activities. The Site Specialist ensures a high quality and stable Service delivery and project execution onsite in the designated Omya locations, often in close cooperation with on-site Automation and Engineering staff to support the Plant Operation. Support the … delivery of IT Services in Omya locations within their region. Support the execution of the projects. Act as Site Contact for the respective Omya location defined and provide or organise required hands & eye support Provide support for local IT/OT or facility applications Support the execution of local More ❯

to be part of a company shaping the future of enterprise connectivity. They are now looking for an experienced Operations Manager to lead the delivery of Managed Services across key client accounts. You’ll oversee large technical teams, ensure commercial performance, maintain client satisfaction, and drive service excellence … in a rapidly growing environment. What You’ll Be Doing Lead the operational delivery of multiple managed services contracts within the Telecommunications (Voice & Data) Network Infrastructure space. Manage large support teams (40+ staff) deployed across client accounts, ensuring resource optimisation and high-performance standards. Collaborate with Service Delivery … opportunities. Own and manage financial reporting, timesheet approvals, and budget oversight. Produce timely and accurate internal and external management reports. Lead or contribute to service transitions, ensuring minimal disruption to ongoing operations. Track and manage daily operational activities including incident resolution, task completion, and project milestones. Act as a More ❯

to be part of a company shaping the future of enterprise connectivity. They are now looking for an experienced Operations Manager to lead the delivery of Managed Services across key client accounts. You’ll oversee large technical teams, ensure commercial performance, maintain client satisfaction, and drive service excellence … in a rapidly growing environment. What You’ll Be Doing Lead the operational delivery of multiple managed services contracts within the Telecommunications (Voice & Data) Network Infrastructure space. Manage large support teams (40+ staff) deployed across client accounts, ensuring resource optimisation and high-performance standards. Collaborate with Service Delivery … opportunities. Own and manage financial reporting, timesheet approvals, and budget oversight. Produce timely and accurate internal and external management reports. Lead or contribute to service transitions, ensuring minimal disruption to ongoing operations. Track and manage daily operational activities including incident resolution, task completion, and project milestones. Act as a More ❯

IT Service Delivery Leader - London, city Hybrid - 65-70k + Bens International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst. The role holder will … be very hands on, with extensive legal IT support experience, and will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology. The Service Delivery Lead will take the lead in ensuring good working relationships More ❯

and performance of the organisation's IT, ensuring smooth and efficient operations. This role involves leading a team of IT professionals, managing incident resolution, service requests, and ensuring adherence to SLAs and security policies. The IT Operations Manager will also drive continuous improvements in processes and service delivery … business goals. Key responsibilities include resource planning, and ensuring operational excellence in a dynamic, fast-paced environment. Team Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and … reliable and available IT systems to the firm. Working within the operational function within IT, this role will help advocate for the user and service experience while ensuring. Primarily located in the UK, this team provides services globally. Key responsibilities Leadership and Management: Lead, mentor, and manage a team More ❯

Massive chance to work at a game-changing business, looking for a Service Architect to own, design, and deliver IT Solution Managed Services to a key client. You will be aligned to one key client and ensure that managed services meet with client's expectations, business needs, and the … organisation's delivery capability. You will operate across service lifecycle phases and partner closely with sales, solution architects, delivery teams, and clients. Key Skills: Proven experience designing managed IT services, ideally within an IT service provider environment. Expertise in ITIL v3/v4 (certification required). … Familiarity with architectural frameworks such as TOGAF (certification preferred). Strong understanding of service design, service delivery, and service transition best practices. Demonstrated experience working across multiple domains (infrastructure, cloud, workplace, application support). Experience in supporting pre-sales engagements and creating service elements of More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

Job title: Customer Service Delivery Manager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: £55,000 - £70,000 per annum, dependent on experience, plus car allowance, bonus, healthcare, and other benefits Job grade: C Closing date … Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? Thames Water seeks a hands-on, results-driven Customer Service Delivery Manager who leads with credibility, empathy, and influence. Inspire through … action and support your team via collaboration. This role oversees Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing Lead a high-performing team of over 300 FTEs, nurturing existing success, empowering staff, and elevating performance. The role More ❯

Job Title: SC Cleared ERP Service Delivery Manager Start Date: May Job Type: Contract We are currently recruiting for an experienced Service Delivery Manager with strong expertise in ERP systems for our client. In this role, you will manage the quarterly release process, coordinate across teams … Oversee the planning and execution of quarterly releases for ERP Solutions. Coordinate Teams & Track Progress: Work closely with cross-functional teams to ensure timely delivery and progress tracking. Resource Allocation: Ensure proper resource management for ERP-related projects and releases (Oracle, Workday or SAP). Lead Change & Functional Teams … Manage the quarterly release change and functional teams to ensure successful delivery. Reporting & Continuous Improvement: Provide performance reports and drive continual service improvement. Ensure Security Compliance: Maintain security clearance and ensure all releases comply with security standards. Key Skills & Experience: Strong background in managing ERP release cycles (Oracle, Workday More ❯

and Azure cloud. Role Overview: We are seeking an experienced Director of Cloud & IT Operations to ensure the quality and cost-effectiveness of our Service Delivery, Applications, and Technology services. This role is crucial in aligning IT services with business requirements and managing ongoing relationships with key stakeholders … and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting, ensuring team performance … aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions to align More ❯

and Azure cloud. Role Overview: We are seeking an experienced Director of Cloud & IT Operations to ensure the quality and cost-effectiveness of our Service Delivery, Applications, and Technology services. This role is crucial in aligning IT services with business requirements and managing ongoing relationships with key stakeholders … and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting, ensuring team performance … aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions to align More ❯

and Azure cloud. Role Overview: We are seeking an experienced Director of Cloud & IT Operations to ensure the quality and cost-effectiveness of our Service Delivery, Applications, and Technology services. This role is crucial in aligning IT services with business requirements and managing ongoing relationships with key stakeholders … and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting, ensuring team performance … aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions to align More ❯

and Azure cloud. Role Overview: We are seeking an experienced Director of Cloud & IT Operations to ensure the quality and cost-effectiveness of our Service Delivery, Applications, and Technology services. This role is crucial in aligning IT services with business requirements and managing ongoing relationships with key stakeholders … and suppliers. Key Responsibilities: Leadership: Develop and manage technical strategies, ensuring IT services meet both operational and strategic demands. Service Desk Management: Lead an effective IT Operations Service and Service Desk. Performance Management: Develop and manage KPIs, SLAs, and other service management reporting, ensuring team performance … aligns with these agreements. Quality Assurance: Ensure departmental processes for IT service desk queries are effective and approve any necessary policy or process changes. Data Analysis: Analyse service delivery data to assess performance against standards, KPIs, or objectives. Corrective Actions: Initiate and lead corrective actions to align More ❯

Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? At Thames Water, we're seeking a hands-on, results-driven Customer Service Delivery Manager -someone who leads with credibility, empathy … and influence. You'll inspire through action and support your team through collaboration, not control. In this role, you'll oversee our Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing as a Customer Service Delivery … to enhance customer satisfaction, reduce handoffs, and resolve issues at first contact. Championing change through thoughtful collaboration, not imposition-working cross-functionally to improve service delivery. Creating a culture of continuous improvement, where people feel supported, empowered, and valued. Strengthening relationships with key internal stakeholders to align strategies and More ❯

As a leader of Private Banking's Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. You will be responsible for the investigation, analysis, and resolution of … Incidents and other identified issues affecting multiple Firms. You will develop and implement standards, processes, and procedures across the Client Service Team. You are responsible for ensuring superior client service to Private Banking's Firms, providing prompt, accurate, and complete responses and resolutions to incidents, client inquiries, and … other service issues. You will also direct the training, performance, and development of Client Service Professionals, and ensure that your group is appropriately prioritizing, addressing and completing assigned responsibilities. You will assume direct responsibility, as required, for complex, difficult, or other significant non-routine matters, and develop and More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref. Have you got experience of leading a multi-skilled Operations team in a Cloud environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in a … of Excellence offering. We are already a diverse team of 80+ individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance. Job description Within HMRC, we have an exciting opportunity to lead the Enterprise Cloud Services (ECS) Platform Operations team where … digital transformation initiatives effectively. The role will require close collaboration with the key functions the HMRC Operations model which includes Product Development and Engineering, Service Management and Operations, Customer Groups, and other associated teams. The role will require a customer-first mentality with strong influencing skills and ability to More ❯