126 to 150 of 614 Service Delivery Jobs in the UK

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Join Police Digital Service as Service Operations Manager, starting salary at £65,000pa About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that … value People We do the right thing We are innovative We are one Team We are proud and passionate Key Responsibilities Live Service Operations: Own the day-to-day operational performance of live services supported through the technical service desk. Lead first and second line support teams ...

transportation sector . This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while … partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model , requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service desk operations, ensuring efficient ticket management and adherence ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement … supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership ...

Must either have, or the ability to undertake security clearance Currently a team of 3 Release Managers focused on ensuring smooth, reliable, and timely delivery of Releases across 7 customers. Our mission is to bridge the gap between development and operations by managing the entire release lifecyclefrom planning … pride ourselves on: Precision and Quality: Every release is thoroughly planned and validated to minimize risk and maximize stability. Collaboration: We work closely with Service Deliver, Technical SMEs, and customer teams to align priorities and deliver value efficiently. Continuous Improvement: We constantly refine our processes to support faster, safer ...

Service Desk Lead £45,000 to £60,000 West Ealing, Hybrid Permanent, Full-time Role Overview A growing and well-established Managed Service Provider is looking to bring in a Service Desk Lead to oversee and develop their support function. This is a great opportunity for someone … currently operating at a senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels ...

business, we are committed to helping our people accelerate their careers. Together, we shape evolution. The Opportunity Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline … dynamic, high-performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have ...

firm is expanding its Managed Services solutioning team and is hiring Managers and Senior Managers to help design and shape large public sector managed service opportunities . This is a business-focused role , responsible for designing operating models, service delivery approaches, and transformation solutions for major government … programmes. Key Responsibilities Design end-to-end managed service solutions for public sector clients Develop operating models and service delivery frameworks Contribute to public sector bids and tenders Support transition and mobilisation planning for new services Work with partners and SMEs to build commercially viable solutions Experience ...

events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more! Are you a project or delivery focused professional looking for your next move? Do you want to be a part of meaningful projects with the chance to deliver modern … variety of projects at the forefront of modern supply chain solutions. What You’ll Do The SAP Programme Manager is accountable for successful customer delivery outcomes relating to the delivery of our software products, including PreBilt, iDoc Management Console, CodingControl, and other current and future innovations. The role ...

year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around … required ITIL services and subsequent service delivery for the ARP Service Partnership Efficiency and process improvement recommendations internally and externally Monitor, review and report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness ...

grow a portfolio of recruitment and workforce solutions across the infrastructure sector. This is a senior leadership role with full accountability for operational delivery, business development, and financial performance across multiple contracts and regions. You will play a key role in driving revenue, improving service delivery … business strategy and growth. The Role You will take ownership of a defined business stream, leading multiple teams and contracts, ensuring performance, growth, and service excellence across all areas. This includes: Driving business growth across existing and new sectors Leading multi-site, multi-client delivery Managing commercial performance ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

credibility. You’ll be supported by a strong technical team. Your role is to ensure clients feel looked after, informed, and confident in the service they receive. This role would suit someone from a Customer Success, Account Management, Service Delivery, or Client Relationship background who enjoys working … reviews (monthly/quarterly) and maintaining structured communication Translating client needs into clear actions for internal technical teams Identifying risks, issues, or gaps in service and ensuring they are addressed Acting as a calm and reliable escalation point when challenges arise What We’re Looking For A strong relationship ...

role is straight forward Scroll down and click on Apply to be considered for this position. Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee … Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices and governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate: Flexible (Inside IR35) Contract Length ...

Sunderland NHS Foundation Trust as Pharmacy Informatics Manager. This is a new Post, and you will be responsible for the operational management, organisation and service delivery of the Pharmacy Informatics Service. You will assist in the development and further implementation of the electronic prescribing and medicines administration (ePMA … time to join the Team and make a difference. Main duties of the job You will be responsible for the operational management, organisation and service delivery of the pharmacy informatics service within the Trust. This will include: Supporting ePMA system configuration, system development and testing. Training ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service … stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week ...

notifications to teams regarding system updates, systems development, configuration changes, security management, and liaison with other business areas and external suppliers to support service delivery and retirement of systems no longer needed, so that the cost and quality benefits are realised. The development and support team works within … service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application. Main duties ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...