201 to 225 of 1,596 Service Delivery Jobs in the UK

Data Integration and Solutions Architecture to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the Data Integration Service Team. … of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product … and Delivery Managers who are customers of the Data Integration Service. Act as the Technical Authority for development undertaken on the data integration platform. Provide leadership to, and management of the Data Integration Service Team, ensuring that the team and third parties perform to a good level, work to accepted quality standards, to common design patterns and testing More ❯

/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver More ❯

/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver More ❯

across government. You will collaborate and play a leading role with senior business and technical partners, to deliver appropriate risk based technical security advice and guidance.This enables the secure delivery of His Majestys Government solutions and services. You will engage at a strategic level, influencing policy and setting direction for technical and business change developing the capability through coaching … You may be expected to own and develop CSTS capabilities and/or services. Person specification Ideal candidate: A business and technology leader in the strategic selection, development and delivery of technical security controls and services. Focused expertise to develop and lead within one or many security technology domains aligning capability to security tooling. Key stakeholder management experience across … Enterprise-wide security technology change, engaging at a strategic level and working through the lifecycle to governing the technical implementation of security services and solutions. Collaborative Expertise and Cyber Service Delivery: Work collaboratively with HMG security teams to offer subject matter expertise on security and risk requirements and lead the delivery of cyber services from the service More ❯

across government. You will collaborate and play a leading role with senior business and technical partners, to deliver appropriate risk based technical security advice and guidance.This enables the secure delivery of His Majestys Government solutions and services. You will engage at a strategic level, influencing policy and setting direction for technical and business change developing the capability through coaching … You may be expected to own and develop CSTS capabilities and/or services. Person specification Ideal candidate: A business and technology leader in the strategic selection, development and delivery of technical security controls and services. Focused expertise to develop and lead within one or many security technology domains aligning capability to security tooling. Key stakeholder management experience across … Enterprise-wide security technology change, engaging at a strategic level and working through the lifecycle to governing the technical implementation of security services and solutions. Collaborative Expertise and Cyber Service Delivery: Work collaboratively with HMG security teams to offer subject matter expertise on security and risk requirements and lead the delivery of cyber services from the service More ❯

across government. You will collaborate and play a leading role with senior business and technical partners, to deliver appropriate risk based technical security advice and guidance.This enables the secure delivery of His Majestys Government solutions and services. You will engage at a strategic level, influencing policy and setting direction for technical and business change developing the capability through coaching … You may be expected to own and develop CSTS capabilities and/or services. Person specification Ideal candidate: A business and technology leader in the strategic selection, development and delivery of technical security controls and services. Focused expertise to develop and lead within one or many security technology domains aligning capability to security tooling. Key stakeholder management experience across … Enterprise-wide security technology change, engaging at a strategic level and working through the lifecycle to governing the technical implementation of security services and solutions. Collaborative Expertise and Cyber Service Delivery: Work collaboratively with HMG security teams to offer subject matter expertise on security and risk requirements and lead the delivery of cyber services from the service More ❯

members of personnel from over 80 nations based across its six sites: Heidelberg (Germany), Hinxton near Cambridge (UK), Grenoble (France), Hamburg (Germany), Rome (Italy) and Barcelona (Spain). In service of its world-leading life sciences services, training, and research, EMBL-EBI operates a substantial infrastructure estate, comprising 500PB of raw storage, high bandwidth networks, multiple High Performance Computing … large VMWare presence. The Head of Infrastructure Services leads a multidisciplinary IT team responsible for the operation and evolution of this massive infrastructure. They will build and maintain a service roadmap, adapting to the diverse IT requirements of the scientific teams across EMBL-EBI. This involves building strong internal relationships, both within the IT department and more widely with … now and into the future. The Head of Infrastructure is crucial in ensuring operational excellence, efficiency, and continuous alignment of services with the needs of a dynamic research and service delivery organisation. EMBL-EBI supports hybrid working, and this position requires on-site working for at least 2 days per week. Your role Strategic Leadership Define the team More ❯

troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As the Senior Infrastructure Engineer/Network Support Technician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical and cloud environmentsmanaging everything from … including physical and cloud services (IaaS, SaaS etc.), storage and networking Support and maintain DR and business continuity Support integration of systems and services with 3rd party platforms and service providers Ensure systems and services maintain security and integrity through the use of best practice and industry standards Plan, support and deliver project workstreams and operational initiatives across infrastructure … domains Support and maintain services and solutions for the successful delivery of end user compute services including End Point Manager (Intune) Act as a point of escalation for IS Operations teams CANDIDATE REQUIREMENTS Relevant professional qualifications and/or membership of appropriate professional body IT related certifications: CCNA, MCSE, MCP or demonstrable experience in a similar role Proven and More ❯

focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset, supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and … offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external … users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access More ❯

focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset, supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and … offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external … users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access More ❯

focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset, supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and … offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external … users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access More ❯

change and to manage technical details and direct technical staff. The role includes management of a small and dedicated team covering all aspects of IT from day-to-day service delivery to strategic planning. The Trust uses an ITIL based approach to service management in an environment supporting around 600 users including Windows PCs and iPads. Infrastructure More ❯

IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. … Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security … plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior More ❯

IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. … Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security … plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior More ❯

an integral part of a senior infrastructure leadership team to manage the design, implementation, and operation of digital services. Plan and manage significant capital and revenue budgets. Ensure operational service delivery exceeds KPIs, continuously optimizing for resiliency and cyber improvements. Author, approve, and maintain technical documents for high-quality assurance. Actively participate in and align requirements for audit … national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services … engaging with stakeholders, influencing positively and persuading others to take a specific course of action. Desirable Welsh language skills are desirable, at level 1 or above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

an excellent opportunity for someone to develop their career in the financial services industry. Your Day with Equisoft: Resolve support tickets of varying complexity, maintaining the high quality of service provided by the Service Delivery department. Provide technical support and assistance to business end-users during the following support shifts: 0730 to 1600 0830 to … the needs and issues raised by customers before offering them the best possible solution. Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams Managing service communications and updates Service monitoring and error log management Creating and updating application documentation/knowledge base articles Assisting with the formal testing of new client configurations Requirements … Technical Numerate or analytical degree Excellent telephone manners, customer service skills, active listening skills, verbal, and written communication skills. Good general IT skills Accurate usage of grammar and meticulous attention to detail Excellent verbal and written communications skills Soft Skills Analytical and problem-solving skills Ability to pick up and understand technical & business concepts Willingness to learn Strong sense More ❯

focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset , supporting not only end-user devices and infrastructure but also enterprise platforms , including Microsoft 365 , Entra ID , and Dynamics 365 . The role is integral to onboarding … and offboarding processes , device and access management , and the administration of collaboration tools such as Teams and SharePoint . The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal … and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB's public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution More ❯

support team through knowledge sharing and continuous improvement. Key Responsibilities 1. Troubleshoot And Resolve Client Tickets Through Detailed Analysis And Application Of Product Support Techniques, Ensuring Adherence To Defined Service Level Agreements. 2. Develop And Deliver Training Programs For New Team Members To Enhance Their Skills In Product Support And Operational Processes. 3. Facilitate Knowledge Transition Sessions During Project … Support Processes, Troubleshooting Methods, And Issue Resolution Procedures To Ensure Consistency And Knowledge Retention. 5. Stay Updated On Emerging Technologies And Product Developments Related To Support Operations To Enhance Service Delivery And Problem-Solving Capabilities. Skill Requirements 1. Strong Understanding Of Product Support Processes And Methodologies At L1, L2, And L3 Levels. 2. Familiarity With Ticketing Systems And More ❯

UK driving license is required Travel: Travel to client sites will be required Company vehicle: N/A, pool vehicles available for client visits Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as an Executive Client Technical Consultant . With over 30 years of experience, our … strong relationships with key customers, understanding complex and challenging requirements. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining full awareness of the commercial element of the role. The Executive Client Technical Consultant analyses customer needs, conducts … accounts. Assist in improving client experience using role skills, technologies and technical resources. A senior point of contact for all to refer technical issues or ideas. Interface with all service delivery teams, ensuring clarity of client requirements and assisting with smooth client experience. Where required or appropriate, assist or complete technical delivery. Where required, appropriate or due to More ❯

want to hear from you! The Role We are seeking an experienced Head of Corporate IT to lead and optimise IT operations across the organisation, driving strategic alignment, enhancing service delivery, and managing IT infrastructure across Vix and ICM Mobility. This role will be pivotal in ensuring seamless IT service, supporting business objectives, and maintaining strong collaboration … Proven ability to deliver cost-effective, high-quality IT services through vendor and contract management. Drive Innovation: Familiarity with digital transformation, cloud computing, and emerging technologies. Certifications in IT service management or project management are highly desirable. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we More ❯

is 100% office based. Please apply if you are local to the postcode of PO13 Permanent Role - £36500 APPLICATION SUPPORT ENGINEER (permanent) Location: Gosport Department: IT Reports to: IT Service Delivery Manager We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem- solver with a More ❯

implementation, and adoption of Microsoft Fabric solutions across client data environments. Solution Architecture Design – Translate complex business requirements into scalable, secure, and high-performing data platform architectures. Microsoft Stack Delivery – Deliver end-to-end solutions using Microsoft technologies such as Synapse Analytics, Data Factory, Power BI, and Azure SQL. SQL Modernization Projects – Drive SQL modernization projects including upgrades, performance … Associate. Data Governance Knowledge – Understanding of data governance frameworks and implementation best practices. Cloud Data Migration – Experience migrating on-prem SQL workloads to Azure or hybrid data platforms. Agile Delivery Experience – Familiarity with Azure DevOps and Agile methodologies, Infrastructure-as-Code (IaC) and delivering data platform projects in iterative cycles. Non-Microsoft Data Tools – Exposure to or hands-on … Concern for quality, being attentive to detail and willing to try to improve one’s performance. Checks that standards being achieved are in line with Ultima’s goals around Service delivery excellence Technical Knowledge : Willingness to learn and understand Ultima’s core solutions and services Communication Skills : Excellent communication skills, making an impact on others, establishing credibility with More ❯

and mentoring BA teams ITSM: Proficient in ITSM principles and their application on the project depending on scope. Experienced in incident management, change management, and continuous improvement for efficient service delivery Knowledge of infrastructure including virtualisation, containerisation, and public and private cloud technologies Lifecycle Management including platform build, maintenance and retirement. The other stuff we are looking for More ❯

and mentoring BA teams ITSM: Proficient in ITSM principles and their application on the project depending on scope. Experienced in incident management, change management, and continuous improvement for efficient service delivery Knowledge of infrastructure including virtualisation, containerisation, and public and private cloud technologies Lifecycle Management including platform build, maintenance and retirement. The other stuff we are looking for More ❯

and mentoring BA teams ITSM: Proficient in ITSM principles and their application on the project depending on scope. Experienced in incident management, change management, and continuous improvement for efficient service delivery Knowledge of infrastructure including virtualisation, containerisation, and public and private cloud technologies Lifecycle Management including platform build, maintenance and retirement. The other stuff we are looking for More ❯