201 to 225 of 573 Service Delivery Jobs in the UK

Benefits and Change Manager

Hiring Organisation
Northern Lincolnshire and Goole NHS Foundation Trust
Location
Grimsby, Hull, Scunthorpe and Goole, DN33 2BA, United Kingdom
Salary
£38682.00 to £46580.00
ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … Knowledge, Training & Experience Essential Experience of working within a change management environment Experience of organising and chairing meetings and workshops Desirable Knowledge of a service change activity Knowledge of Benefits Realisation techniques Management of projects Disclosure and Barring Service Check This post is subject to the Rehabilitation ...

Business Relationship Manager

Hiring Organisation
Odevo UK
Location
Central London, London, United Kingdom
Employment Type
Permanent
Salary
£80,000
relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … business needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

Business Relationship Manager

Hiring Organisation
Odevo UK
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevo’s strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

Strategic Workforce Services SWS Regional Resource Coordinator

Hiring Organisation
Proactive Appointments
Location
Surrey, England, United Kingdom
Employment Type
Contractor
Contract Rate
£200 - £235 per day
role in supporting their Strategic Workforce Services (SWS) vertical within the Global Incubation Hub, which is vital for resourcing needs across Customer Service and Support (CSS). Key responsibilities Collaborating with CSS Delivery Leadership to identify and address workforce needs. Allocating resources and managing workforce capacity to ensure … optimal team performance. Coordinating with approved suppliers to mobilize workforce resources effectively. Driving workforce optimization initiatives to meet project and service delivery goals. Monitoring and reporting on workforce metrics, ensuring alignment with business objectives. Managing relationships with key stakeholders, including Hiring Managers (HMs), Regional and Global directors, Suppliers ...

Audio Visual Field Service Engineer

Hiring Organisation
Electrosonic
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position As a AV Field Service Engineer, you will provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across Midlands, North & West and potentially … operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain ...

Audio Visual Field Service Engineer

Hiring Organisation
Electrosonic
Location
North West, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum Working from Home, Company Van
join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position As a AV Field Service Engineer, you will provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across Midlands, North & West and potentially … operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain ...

2nd Line Support Engineer

Hiring Organisation
Vitality
Location
Stockport, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLA’s Escalate issues as appropriate ...

2nd Line Support Engineer

Hiring Organisation
Vitality
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLA’s Escalate issues as appropriate ...

3rd Line EUC Platform Engineer

Hiring Organisation
Oscar Technology
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
Assist with EUC projects, platform upgrades, and standardisation initiatives Create and maintain technical documentation, runbooks, and knowledge articles Work closely with infrastructure, security, and service desk teams to improve service delivery Skills & Experience RequiredEssential: Experience in a 3rd Line EUC Engineer, Senior EUC Engineer, Endpoint Engineer … Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity to own and improve the EUC/Endpoint platform Stable, enterprise environment with long-term projects Oscar Associates (UK) Limited is acting ...

PMO Team Leader

Hiring Organisation
Source4 Personnel Solutions
Location
Twyford, Reading, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

IT Project Technician

Hiring Organisation
Freightserve
Location
Chelmsford, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
will be visiting Customer sites around The Chelmsford, Essex areas at least 3 times a week. The role will lead the planning, execution, and delivery of IT, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to The Company … standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Lead end-to-end delivery of IT, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource ...

Senior Telecommunications Engineer

Hiring Organisation
West Midlands Ambulance Service
Location
Brierley Hill, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
support critical operations and a resource for advice on technical issues as required including supporting our two Emergency Operations Centres and Patient Transport Service Contact Centres Applicants must hold a OEM based technical qualification along with a minimum of 4 years working in an IT environment and knowledge … associated services (AES, Breeze, AMS, SM, SBC) You will be the escalation point for the junior team members, assisting the team with incidents and service requests. There will be opportunities to be involved with project work including Voice Recorder upgrade, SIP migration, Inbound Services and other digital first solutions ...

Operational Support Manager

Hiring Organisation
Cambridge University Hospital NHS Foundation Trust
Location
Cambridge, CB2 0QQ, United Kingdom
Salary
£38682.00 to £46580.00
work alongside four system administrators. The team is busy and highly collaborative, working closely with wider Trust operational and administrative colleagues to ensure delivery of service. By joining us, you will be part of a fast moving digital programme that plays an important role in supporting excellent care across … duties of the job Day to day line management of the System Access Administrators within the Operational Team, including allocating tasks, setting and monitoring delivery of objectives, addressing any gaps in performance, conducting regular 1:1s and leading the daily Operational Team meeting Conducting annual appraisals and identifying ...

Business Development Manager

Hiring Organisation
WR Logistics
Location
Ivybridge, Devon, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 55,000 Annual
Business Development Manager - Food Service South West Full-Time Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships … want to hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across ...

IT Change Manager

Hiring Organisation
Matchtech
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 87 Hourly
Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

IT Support Engineer

Hiring Organisation
Matchtech
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £48,000 per annum
About the role: Working with the Head of ICT and as part of a small, collaborative team, your primary responsibility is to support the delivery of the organisation's ICT support services. This role is predominantly 1st and 2nd line support, working hands-on and hands-off. It also … resolving complex issues.* Ensure the availability, performance, and security of the IT infrastructure.* Oversee/lead infrastructure projects from planning to execution, ensuring timely delivery and adherence to best practices, both in-house and with our MSP.* Monitor and manage system performance, identifying and resolving issues proactively.* Collaborate with ...

IT Support Analyst

Hiring Organisation
Radley Recruitment
Location
Farnborough, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
issues through direct resolution Provide day to day support on all hardware and software in use by the company Provide a high level of service when queries are raised, respond within SLA timeframes, assisting the business in providing excellent service to its clients Assist with the development, implementation … delivery of systems and services in line with company offices requirements Ensure all procedures are documented, maintained and monitored that relate to Support Centre service delivery Research and development into new IT models and new technology for the department Liaising with third party contractors and suppliers ...

IT Helpdesk Engineer

Hiring Organisation
People First
Location
East London, London, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 per annum
with vendors until case closure. Perform IT administration and implementation in Windows Server environments and MS365 portal. Configure IT elements for day-to-day service delivery. Prepare and kit PCs, mobile devices, and peripherals. Install software on PCs and mobile devices. Conduct proof-of-concept and acceptance testing. Assist … with pre-sales and post-sales activities related to helpdesk proposals. Plan and design enterprise IT environments. Manage project and service delivery schedules. Attend customer meetings and maintain strong relationships. Ensure secure operations and maintain a tidy environment. Document implementation and modifications. Prepare detailed reports for customers ...

Facilities Maintenance Engineer

Hiring Organisation
NTT Global Data Centers EMEA UK ltd
Location
Dagenham, Essex, South East, United Kingdom
Employment Type
Permanent
Your role at a glance As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general … rota. This is a full time site based role at our LON1 site in Dagenham. What we are looking for Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion ...

ICT Infrastructure Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
responsible for ensuring the effective running of the organisation's ICT estate - including physical and cloud infrastructure, desktop services and applications, and the IT Service Desk.You'll lead specialist infrastructure teams, drive technical decision-making, ensure business continuity, strengthen cyber security, and influence organisational technology strategy. The successful candidate … will bring strong experience across Microsoft technologies and will thrive in a complex and highly visible environment. Key Responsibilities Oversee day-to-day delivery, maintenance and support of the full technical environment (both on-premise and cloud). Manage and lead Infrastructure Support Specialists and Analysts, advising and directing ...

2nd Line Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships with their clients. This isnt a KPI-heavy, ticket … customers to understand and resolve root causes, not just symptoms Supporting project work including migrations, upgrades, and infrastructure improvements Contributing to documentation and continuous service improvement What Theyre Looking For Previous experience in a 2nd Line IT Support role (ideally within an MSP environment) Strong Microsoft 365 and Windows ...

IT Operations Manager

Hiring Organisation
LJ Recruitment Limited
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
right in. What you'll be doing (with a strong cuppa nearby): Leading the IT Operations team to deliver top-notch service across systems, networks, and infrastructure. Managing both on-prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure. Overseeing backups, business continuity, and cyber security (including … professional services setting. Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, PowerShell, and cloud platforms. Strong understanding of project management, service delivery, and what 'great IT' really looks like. Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure. Why you'll love ...

IT Officer

Hiring Organisation
Hays Technology
Location
Dundee, City of Dundee, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £300/day
robust and secure IT services. As an IT Officer (Security), you'll play a key role within the IT Security team, ensuring the successful delivery of critical projects and safeguarding corporate IT systems. In this role, you'll be involved in the design, implementation, and support of security solutions … Qualifications: A degree, postgraduate qualification, or HND in an IT-related subject, or equivalent experience in cybersecurity. Technical Expertise: Hands-on experience in IT service delivery and supporting systems, including firewalls, antivirus solutions, and filtering technologies. Knowledge Base: Strong understanding of Microsoft Active Directory and Windows domain networks. ...

IT Manager

Hiring Organisation
IT Talent Solutions Ltd
Location
Portsmouth, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 60,000 Annual
optimisation of Microsoft 365, Azure AD/Entra ID, Intune, Defender security tools, and related platforms. Manage IT operations, including incident resolution, escalations, and service delivery. Ensure strong cyber security practices, including patching, identity management, and compliance with security standards. Lead small to medium technical projects from planning ...

Sales Support IT Services

Hiring Organisation
Dynamic Search Solutions Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...