226 to 250 of 565 Service Delivery Jobs in the UK

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … contribute to a growing organisational insight function, we'd love to hear from you. In this role, you will: - Support the planning, coordination and delivery of multiple datarelated projects from initiation through to completion. - Develop and maintain project documentation including project plans, risk registers, progress reports and document repositories. ...

occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance … security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity ...

hands-on IT support and maintains the local IT infrastructure for the Winnersh office of approximately 40 employees, in line with IDEMIA standards and service-level agreements. The role ensures system availability, security, and a high level of user satisfaction while coordinating with internal IT teams and external partners. … Level 2 IT support to end users at the Winnersh site, including incident resolution and request management Log, categorise, prioritise, and resolve incidents and service requests using the approved ITSM tool, ensuring SLA adherence. Deliver day-to-day on-site IT support for office users, systems, and devices Install ...

hands-on IT support and maintains the local IT infrastructure for the Winnersh office of approximately 40 employees, in line with IDEMIA standards and service-level agreements. The role ensures system availability, security, and a high level of user satisfaction while coordinating with internal IT teams and external partners. … Level 2 IT support to end users at the Winnersh site, including incident resolution and request management Log, categorise, prioritise, and resolve incidents and service requests using the approved ITSM tool, ensuring SLA adherence. Deliver day-to-day on-site IT support for office users, systems, and devices Install ...

Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve. Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role ...

Role: IT Support Engineer Location: Chelmsford, Essex Salary: Up to £30,000 Type: Full-time, Permanent Job Description Our client is a growing managed service provider who specialises across the NHS Health and Justice (H&J). They are looking for an ambitious individual to provide IT deskside support … with a failure to do so or failing to achieve the vetting resulting in the termination of your employment. Working Pattern Monday to Friday - Service Desk hours from 08:00 to 20:00, therefore you will be contracted to work a shift of 7.5h (Plus 1h lunch) during this ...

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital workplace capability that delivers … outcomes (XLAs) alongside SLAs, automate the routine, shift left with strong knowledge management (KCS), and align operations with ITIL 4 practices and the SDI Service Desk Manager Standard. Partner across IT, 3rd Parties, and wider business teams to support digital transformation and continuous service improvement and develop ...

being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’ About the role: Reporting directly to the Service Delivery Manager, you will collaborate with the team onsite to deliver exceptional Sharp Services to a diverse client base. In this role … clients feel confident their issues are being investigated and resolved Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp Commit to personal development - actively enhancing technical knowledge and proficiency Organise and prioritise daily tasks - to deliver service aligned with client expectations ...

Responsibilities: Manage the complete endpoint life cycle from procurement to disposal. Deliver stable and secure cyber security systems and infrastructure. Monitor KPIs to drive service delivery and continuous improvement. Lead and develop a team of technical specialists, ensuring they excel in a fast-paced environment. Maintain security certifications … suppliers and stakeholders. Qualifications: Extensive experience leading technology teams. Strong background in cyber security and endpoint management on an enterprise scale. Proven ability in service improvement, risk management, and customer service excellence. Familiarity with Microsoft technologies and network access control. What We Offer: A supportive environment that encourages ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

days/week Standalone (initially) IT Systems Manager sought by our client to play a crucial role during their build-phase managing IT service vendors and business application vendors within the organisation. This is a fast-paced role that will have you involved in every aspect of the organisation. … excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions and Responsibilities: IT Service Delivery Management: Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes ...

Title DV Cleared Service Transition Manager Location: Malvern Duration: 3-6 months with possible extension Rate: Up to £755 per day via an approved umbrella company Must be eligible and willing to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is hiring … Service Transition Manager to lead the smooth transition of new and evolving services into live environments. This role is pivotal in ensuring operational readiness, minimal disruption, and seamless handovers to support teams for complex programmes and projects. What you'll be doing: Act as SME and Service Design ...

joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled … follow. Who we are looking for Were looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service/Operations Analyst ITSM/PSA/Workflow system administrator Technical Project/Delivery Coordinator Business Systems or Automation Analyst Senior service ...

Romania Why we need this role As a Procurement Business Partner you'll play a critical role in enabling successful customer bids and contract delivery by supporting the Sales and Solutions teams with procurement expertise. The role focuses on identifying, negotiating, and securing bespoke supplier contracts that align with … specific customer requirements, timelines, and commercial targets. This includes working closely with suppliers to co-develop tailored delivery models and ensuring procurement solutions are commercially and operationally viable. The role requires strong technical understanding of the services and solutions offered by the business, agility to manage varied bid demands ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...

like environments where you can make improvements rather than just keep the lights on, this will suit you. Responsibilities: Infrastructure and cloud oversight Service delivery and helpdesk ownership Acting as the escalation point Driving standards, policy and process Planning upgrades, migrations and enhancements Managing risk, security, disaster recovery … backups Working closely with senior stakeholders Translating technical issues You'll also contribute to project delivery, and there will be some paid out-of-hours work where business-critical systems require it. Skills: They're looking for someone who has operated at IT Manager or senior level ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...

will be split between primary subject matter expertise in Adobe or Google Analytics (40-60%), secondary subjects like CRO planning (15-25%), and managing delivery teams and client relationships (15-45%). Core Service Delivery: You will manage workstreams across six core service strands. This includes … role is thinking outside your comfort zone, such as identifying when a data audit is needed to improve testing quality. Strategy & Mentorship: Beyond delivery, you will support the COO and clients on digital experience strategy and tool selection. You will provide high-level training to clients ...

LIVERPOOL - HYBRID 3 Months We're looking for a skilled Systems Developer to design, build, and enhance business systems with a focus on Jira Service Management and ITSM. You'll work closely with IT, Operations, and Service Delivery teams to improve workflows, automate processes, and ensure … systems, workflows, and integrations. Build integrations between Jira, ITSM, and other enterprise tools. Translate business needs into workflows and processes Design and administer Jira Service Management projects, SLAs, automation, and dashboards. Provide technical support, troubleshoot issues, and deliver permanent fixes. Maintain clear documentation and drive continuous improvement. Essential Skills ...

Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge …/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

internal resource transition. The selected consultant will act as the primary onsite technical resource, handling Tier 1 and Tier 2 support and ensuring continuous service delivery across key systems and endpoints. Responsibilities Provide daily desktop support for Windows 10/11 and macOS environments, including hardware and software … document, and manage incidents through Jira, ServiceNow, or similar ITSM/ticketing platforms. Deliver white-glove support with professional communication and a strong customer service focus. Required Skills 4+ years of IT support experience in a professional or enterprise environment. Strong technical proficiency with Windows, macOS, O365, and common ...

Working: Hybrid Onsite Requirement: To be agreed based on project needs (typically 1 2 days per week onsite) Key Responsibilities and Activities Leading the Delivery Team and play an active role in the management and delivery of clinical digital systems across United Lincolnshire Teaching Hospitals Trust. Enable compliance … with NHS Service Standards including DTAC, DSPT, Cyber Security, Clinical Safety, and Accessibility requirements. Provide strong leadership to programme delivery teams, fostering collaboration and accountability to achieve successful outcomes. The Role This role will require ULTH EPR Programme Information Governance Lead who leads IG activity across the design ...

UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g. … DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing ...