226 to 250 of 593 Service Delivery Jobs in the UK

weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying … resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

analysis, process/task automation and proactive maintenance (e.g., applying routine patches and security updates). - Provide a customer-focused second-line operational support service, managing and resolving incidents and requests using service management processes within agreed SLAs, applying fixes and workarounds as required. - Support problem management … positive working relationships with stakeholders, providing timely updates on current or impending issues and planned changes. - Work closely with the Enterprise Applications and IT Service Delivery teams to support the smooth transition of new or changed services into the production environment. - Adhere to operational standards and processes, create ...

delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural … judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

Service Delivery Manager Hybrid Working (2 days a week in the office) Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery ...

hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you're a natural leader who loves turning strategy into measurable results, we'd love to meet you. About the Role … future. What You'll Be Doing Drive Sales Growth: Take ownership of AMVIA's commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews ...

/SAM Marshall Wolfe are hiring on behalf of our client, for an experienced ITAM Product Manager. This role suits an experienced IT Service Management professional with strong ServiceNow HAM/SAM expertise and a background in product ownership, data reporting, and process improvement. You will work closely with … technology teams to improve IT service management processes and support the delivery of technology services. The focus is on driving efficiency, strengthening controls, and improving the customer journey through better service design and delivery. This role offers hybrid working and can be based in Northampton, Glasgow, Knutsford ...

Responsibilities Deliver high standards of operational effectiveness across the Microsoft 365 platform, ensuring performance, stability, and service excellence. Own and develop the M365 roadmap, ensuring alignment with organisational priorities, user needs, and emerging technologies. Lead platform security and governance, ensuring compliance with internal policies and industry best practices-particularly … ensuring timely resolution, root-cause analysis, and continuous improvement. Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management. Ensure the platform meets enterprise-level standards ...

Responsibilities Deliver high standards of operational effectiveness across the Microsoft 365 platform, ensuring performance, stability, and service excellence. Own and develop the M365 roadmap, ensuring alignment with organisational priorities, user needs, and emerging technologies. Lead platform security and governance, ensuring compliance with internal policies and industry best practices-particularly … ensuring timely resolution, root-cause analysis, and continuous improvement. Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management. Ensure the platform meets enterprise-level standards ...

Service Desk Team Leader Leading Managed Services Provider Hybrid - Manchester Paying up to £50,000, depending on experience A fantastic opportunity has arisen for an experienced Service Desk Team Leader to join a highly respected Managed Services Provider. This role is centred on strong people leadership, guiding … team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built on VMware, enterprise backup solutions including Veeam and Commvault, and infrastructure from Dell and HP. While ...

+ £105,000 plus excellent benefits A global organisation is seeking a senior IT leader to take end to end ownership of enterprise service delivery across its London operations. This is a hands on leadership role with clear accountability for a business critical Entrata platform, end user support … local oversight of corporate IT infrastructure. This role sits at the centre of operations, service management, and stakeholder engagement, and will suit someone who can balance strategic direction with day to day execution in a complex, enterprise environment. What you will own • Senior leadership of a dedicated Entrata application ...

adds real, visible value. This is not about reinventing the tech stack. It’s about leading people, setting standards, building belief, and creating a service culture that the business trusts and respects. THE ROLE Leadership & Culture Lead, mentor and inspire a growing IT function (service desk, infrastructure, Salesforce … projects) Create a high-performance, service-oriented culture with clear standards and accountability Develop and coach emerging talent, building a strong leadership pipeline Increase the visibility and credibility of IT across the organisation Business Partnering Act as a true partner to operational and commercial stakeholders across multiple brands Engage ...

updating operational systems including Confirm, RouteSmart and GIS platforms Maintaining accurate asset, route and customer data across multiple systems Supporting small-scale route and service changes , ensuring all systems reflect updates Running ad hoc reports to support service delivery and highlight improvements Producing daily route schedules … operational teams Processing system updates such as bin deliveries, service requests and closures Updating address and location data across systems Managing a shared mailbox for system updates and queries Liaising with ICT and operational teams to ensure systems remain accurate and effective Supporting depot teams by monitoring and responding ...

updating operational systems including Confirm, RouteSmart and GIS platforms Maintaining accurate asset, route and customer data across multiple systems Supporting small-scale route and service changes , ensuring all systems reflect updates Running ad hoc reports to support service delivery and highlight improvements Producing daily route schedules … operational teams Processing system updates such as bin deliveries, service requests and closures Updating address and location data across systems Managing a shared mailbox for system updates and queries Liaising with ICT and operational teams to ensure systems remain accurate and effective Supporting depot teams by monitoring and responding ...

relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … business needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

Role - The candidate will be hired as “ Service Line Specialist” at Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit. Title - Service Line Specialist (Public Sector) Location: UK - London Travel – Weekly travel will vary depending on customer and prospect requirements. Summary … driven sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly ...

Technical Delivery Engineer - Networking TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti. My client are a leading Services company/provider that have an immediate vacancy for a Networking focused Technical Delivery Engineer. As Technical Deliver Engineer … switching, NAT, firewall, 3G, 4G, SIP, Cisco, CCNA, CCNP, Juniper, MikroTik, Ubiquiti as well as solid client/communication and interpersonal skills. The Technical Delivery engineer will have hands on experience with enterprise level routers, switches and other network hardware, with strong understanding of broadband, Ethernet, 4G/ ...

within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics … teams, as well as carry out user research yourself. You will ensure that work takes auser centred,evidence-basedapproach to shape product vision, servicedesignand delivery, and influence organisational strategy and priorities. You will manage, lead,coachand mentor user researchers.Define,embedand assure best practice in user research, and prioritise resources ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK click apply for full job details ...

enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what good looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience … disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...