226 to 250 of 1,382 Service Delivery Jobs in the UK

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Full-time | Permanent Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager … lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across ...

business change needs, assess the impact of those changes on IT&D infrastructure and systems, capturing, analysing and documenting requirements. Supporting the communication and delivery of those requirements for complex and strategic IT business solutions across the Authority typically requiring up to 200 man days of project resources. … Sussex County Council and Brighton & Hove City Council. This role sits in the Engagement & Digital Innovation team within the Orbis IT & Digital Service. This Service provides mission critical operational support, innovative project delivery and dynamic strategic leadership that underpins delivery of the business priorities and service ...

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers … opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they'd love to hear from you. The Opportunity Youll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … that maintain project momentum Collaborate Cross-Functionally: Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery Contribute to Service Development: Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative Drive ...

leadership role and shape the future of dementia services across Humber and North Yorkshire This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across diverse and largely rural counties. You will play a critical role in ensuring people affected … dementia receive high quality, accessible and person-centred support, by expertly managing the delivery of a number of service contracts. You will be familiar with working within the Health and Social Care landscape and the challenges that people with dementia face regarding access to diagnosis, appropriate care ...

leadership role and shape the future of dementia services across Humber and North Yorkshire? This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across diverse and largely rural counties. You will play a critical role in ensuring people affected … dementia receive high quality, accessible and person-centred support, by expertly managing the delivery of a number of service contracts. You will be familiar with working within the Health and Social Care landscape and the challenges that people with dementia face regarding access to diagnosis, appropriate care ...

Line Service Desk Engineer Excellent opportunity to join a growing Managed Service Provider delivering tailored IT support, cloud solutions, cyber security, and consultancy services to a broad client base. * Full-time, permanent role focused on 3rd line support, technical escalations, infrastructure maintenance, and project delivery within … role in Botley with regular travel to customer sites. * To apply, please email Who is the client? Our client is an established UK Managed Service Provider delivering high-quality IT support, consultancy, and strategic technology solutions to organisations across a range of sectors. They pride themselves on building long ...

Company description IT Service Desk Team Leader Salary: £41,772 - £44,300 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 16th August 2026 Interview Date: 25th August 2026 (Teams) and from 2nd September 2026 (In-Person … were transforming the way we deliver digital services to support our colleagues and customers. Were looking for an experienced and people-focused IT Service Desk professional who can lead our frontline IT support team and help shape an exceptional service experience across the organisation. As our IT Service ...

outcomes through digital technology and innovation, enhancing the way we work across the organisation." We are on an ambitious journey to reshape our ICT Service into a customer-first, digitally enabled function that delivers exceptional value to patients, staff and services. As part of this transformation, we are seeking … experienced and motivated Service Desk Manager to lead our Service Desk Team and drive service excellence across the Health Board. About the Role As ICT Service Desk Manager, you will: Lead the ICT Service Desk Team, supporting over 19,500 users and managing more than ...

role in supporting and enhancing their enterprise systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure our procurement applications are reliable, integrated and aligned to business needs while enabling ongoing transformation. … with SAP or equivalent ERP systems. Proven experience in application management and system delivery. Strong stakeholder management and leadership experience. Experience working in Agile delivery environments. Key Responsibilities for the Procurement Application Team Lead: Lead and manage the Procurement Applications team, ensuring effective delivery of support and development ...

Service Delivery Manager Grade: 5.2 Pay: £42,740.88 Annually plus Veolia benefits Location: Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES Hours: Full time, 40 hours per week, Monday to Friday, 6:00am to 15:00pm. Working 1 in 4 weekends What … relevant training. Ensure staff use the appropriate PPE, tools, systems and equipment. Review and analyse operation data to ensure an industry leading customer service is maintained whilst maximising contract performance. People management including welfare, performance, attendance, disciplines, grievances and training. Ensure the budget is met and rationalised. Update ...

client relationship management and lead development of major proposals and bids, including acting as Bid Lead for high‐value pursuits. Experience in the delivery of large-scale business/technology programmes Experience in Waterfall and Agile methodologiesExperience analysing systems and procedures, process design and modelling, and creation of relevant … engagements that drive digital transformation, innovation adoption, and business strategy execution for utilitiesCollaborate with senior client leaders and develop their respective vision, strategic objectives, delivery plan, and operating modelMonitor evolving energy system requirements and develop business cases for clients to ensure future proof and resilient business modelsConduct research ...

assist in the development, maintenance, analysis and interpretation computer-based information/data and monitoring systems, including Geographic Information Systems (GIS) to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making Undertake surveys and research, collect planning data, and design … policy development, monitoring and the wider planning services Prepare material, maps, illustrations and other technical information to support the Local Plan and wider planning service Support policy development and monitoring, including contributing to the Local Plan and Development Management processes Assist with the preparation and implementation of policies ...

Technology (OT) transformation. This role is ideal for an experienced support engineer with knowledge of telemetry, SCADA, Operational Technology, application support, databases and IT Service Management. You will support business-critical OT and telemetry systems, provide 2nd line application support and work closely with technical teams, project managers, service delivery and business stakeholders. Key Responsibilities Provide 2nd line support for business-critical applications and OT systems Perform database configuration in line with established standards Investigate and resolve incidents, problems and technical faults Support BAU implementations, upgrades and service transition activities Liaise with IT service desk ...

cared for, happy and inspired in building an extraordinary place to work. About the role Are you a strategic tech leader who treats service delivery like a precision machine? We are seeking a visionary Head of IT Service & End User Computing (EUC) to define, build, and govern … core service delivery and workplace technology ecosystem across global markets. You will establish a disciplined, well-oiled support model, acting as the high-velocity, single global "front door" for all internal IT operations. If you are passionate about leveraging advanced AI to eliminate technical debt, optimizing massive enterprise ...

Cyber and Digital Health Senior Manager will deliver the following activities:Manage large and complex cyber strategy engagements, leading multiple workstreams and managing the delivery of other managers within the team.Lead and manage a team of cybersecurity professionals, providing strategic direction and ensuring high-quality client service delivery.Contribute … develop thought leadership that supports our market messaging on cyber resilience, DSPT-CAF, secure digital transformation and frontline productivity.Role dimensionsThis is a senior delivery role and will be responsible for managing multiple teams or workstreams across multiple clients, in some cases managing other managers within the team.The role requires ...

+ Bonus | Hybrid (Uxbridge) | IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical … solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

support frontline community healthcare. Reporting directly to the Chief Information Officer, you will provide operational leadership across a broad portfolio encompassing clinical systems, digital service delivery, technical architecture, cyber security, digital training and service transitions. As a member of the senior digital leadership team, you will help … outcomes for patients, staff and partner organisations. Main duties of the job About the Role The Deputy CIO (Digital Services) will lead the operational delivery of critical digital services across the organisation. You will oversee clinical systems, digital infrastructure and service management functions, ensuring systems remain secure, reliable ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that this location does … week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours ...

diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client-relationships, across … well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment, with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client-relationships, across … well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment, with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

175K Base We are looking for an exceptional Chief Operating Officer (COO) - to become the operational partner to the CEO and lead the delivery and execution engine of the business. The company has reached an important inflection point, with significant enterprise demand and a growing healthcare platform creating … need to scale the delivery capability, operating model, teams and processes. This is a delivery-led COO role. The COO will be responsible for making the organisation execute. You will translate strategic priorities into clear plans, ensure cross-functional teams deliver against commitments, build scalable operational processes ...