276 to 300 of 1,047 Service Delivery Jobs in the UK

small to mid-size market. About The Role The Project & Proposals Lead is responsible for coordinating the end-to-end lifecycle of Statements of Work across technology and managed service engagements. The role includes supporting early-stage client enquiries, collaborating with sales, solution and delivery teams and ensuring all SoWs are accurately scoped, commercially sound and contractually compliant. … You will play a crucial role in facilitating effective service delivery, planning resources, upholding commercial integrity, and enhancing client satisfaction by providing clear and actionable documentation. A focus will be leading the drafting, review, and approval of Statements of Work, ensuring clarity of scope, deliverables, timelines and pricing. The Project & Proposals Lead will serve as the primary point … Statement of Work (SoW) among internal teams and client stakeholders. Role Requirements Demonstrated expertise in overseeing Statements of Work in a technology or managed services environment. Strong knowledge of service delivery models, commercial frameworks, and contractual structures. Demonstrate a structured and proactive approach to SoW creation, ensuring all documentation is accurate, appropriately reviewed and delivered on time. Candidates More ❯

small to mid-size market. About The Role The Project & Proposals Lead is responsible for coordinating the end-to-end lifecycle of Statements of Work across technology and managed service engagements. The role includes supporting early-stage client enquiries, collaborating with sales, solution and delivery teams and ensuring all SoWs are accurately scoped, commercially sound and contractually compliant. … You will play a crucial role in facilitating effective service delivery, planning resources, upholding commercial integrity, and enhancing client satisfaction by providing clear and actionable documentation. A focus will be leading the drafting, review, and approval of Statements of Work, ensuring clarity of scope, deliverables, timelines and pricing. The Project & Proposals Lead will serve as the primary point … Statement of Work (SoW) among internal teams and client stakeholders. Role Requirements Demonstrated expertise in overseeing Statements of Work in a technology or managed services environment. Strong knowledge of service delivery models, commercial frameworks, and contractual structures. Demonstrate a structured and proactive approach to SoW creation, ensuring all documentation is accurate, appropriately reviewed and delivered on time. Candidates More ❯

small to mid-size market. About The Role The Project & Proposals Lead is responsible for coordinating the end-to-end lifecycle of Statements of Work across technology and managed service engagements. The role includes supporting early-stage client enquiries, collaborating with sales, solution and delivery teams and ensuring all SoWs are accurately scoped, commercially sound and contractually compliant. … You will play a crucial role in facilitating effective service delivery, planning resources, upholding commercial integrity, and enhancing client satisfaction by providing clear and actionable documentation. A focus will be leading the drafting, review, and approval of Statements of Work, ensuring clarity of scope, deliverables, timelines and pricing. The Project & Proposals Lead will serve as the primary point … Statement of Work (SoW) among internal teams and client stakeholders. Role Requirements Demonstrated expertise in overseeing Statements of Work in a technology or managed services environment. Strong knowledge of service delivery models, commercial frameworks, and contractual structures. Demonstrate a structured and proactive approach to SoW creation, ensuring all documentation is accurate, appropriately reviewed and delivered on time. Candidates More ❯

days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2nd Line IT … to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2nd Line IT Support Specialist, you will: Provide efficient 1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals. Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and … Windows Server operating systems. Communicate effectively with service users at all levels, ensuring a positive customer experience. What We're Looking For: To be successful in this role, you will need: Healthcare Experience: A solid understanding of the healthcare environment or the ability to pick up clinical application IT support quickly. Technical Skills: Significant experience in delivering 1st and More ❯

role focused on driving new business growth, self-generating high-quality opportunities, and securing long-term contracts. The successful candidate will work closely with operational teams to ensure seamless service delivery and support the company's continued expansion within the cleaning services sector. Key Responsibilities - Business Development Manager Develop and execute a targeted sales strategy for the cleaning … client needs, and adherence to company standards and values. Collaborate effectively with marketing on lead generation campaigns and work closely with operational teams to ensure smooth handovers and seamless service delivery, aligning all sales activities with overall business growth objectives. Represent the company at trade shows, industry events, networking opportunities, and across social media platforms, positioning the business … continuous improvement through accurate reporting and adherence to sales processes. Qualifications & Requirements - Business Development Manager Proven experience in business development or sales within the cleaning, facilities management, or related service industries. Strong understanding of commercial cleaning solutions and client needs across various sectors. Excellent communication, negotiation, and stakeholder management skills. Ability to manage long sales cycles and complex tender More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

Head of IT to lead the technology function, shape strategy, and ensure systems remain secure, modern, and fit for growth. This is a strategic leadership role, overseeing infrastructure, applications, service delivery, and vendor management. A key part of the remit will be driving delivery through trusted technology partners while leading major transformation projects across core platforms and … senior leadership to ensure technology underpins business growth and operational excellence. Key Responsibilities: Lead the IT function, setting strategic direction and ensuring alignment with business objectives Oversee infrastructure, applications, service delivery, and vendor relationships Drive transformation projects across core platforms, digital channels, and customer-facing technologies Ensure operational resilience, security, and regulatory compliance are embedded in all technology More ❯

to continued business growth and organisational development. The successful IT Manager should have: Proven background in leading or managing IT functions Strong understanding of IT infrastructure, cloud environments and service delivery Excellent communication skills with the ability to engage effectively across all levels Experience overseeing budgets, third-party suppliers and cross-departmental projects A strategic mindset with the … IT strategy aligned with wider business objectives Leading and supporting a small IT team, encouraging continuous improvement Overseeing day-to-day IT operations to ensure high-quality and reliable service delivery Managing and optimising both on-premises and cloud infrastructure with a focus on performance and security Collaborating closely on IT security, compliance and maintaining standards such as … Manager a highly competitive salary based on experience and qualifications, plus a comprehensive benefits package including funded professional training, private healthcare, 5% matched pension, 25 days holiday rising with service, EAP support and more. If you are an experienced IT leader with strong technical oversight skills, excellent stakeholder management and a passion for driving continuous improvement, apply now to More ❯

annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's … including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially … within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects More ❯

You’ll develop scalable sales processes, drive new business growth, and expand existing customer relationships across mid-market and enterprise organisations. You’ll work closely with Marketing, Product, and Service Delivery to ensure our secure networking and managed IT propositions clearly demonstrate business value, security outcomes, and operational resilience. This is a strategic and hands-on role, defining … of leading high-performing B2B sales teams and delivering multi-million-pound recurring revenue growth. Strong commercial understanding of SD-WAN, SASE, secure networking, and managed IT and cloud service models. Ability to shape and refine sales strategy, balancing new customer acquisition with account growth and retention. Confident working with senior stakeholders (e.g., CIO, COO, IT Director) and able … to build credibility quickly. A collaborative approach, working closely with Marketing, Product, Service Delivery, and vendor partners to align positioning and execution. Professional presence and communication style, with the ability to represent the business confidently both internally and externally. Why Join Communicate? Impact from day one – A brand-new role with real scope to shape strategy, structure, and More ❯

is a senior leadership role at the heart of the Trust's digital function--one that offers real scope to shape how we deliver care through technology. As Chief Delivery & Governance Officer, you'll lead the teams responsible for our digital programme delivery, cyber security, and information governance. You'll be steering major projects, managing significant budgets, and … Main duties of the job - Provide effective leadership of the Digital PMO, IG and Cyber Security Teams - Design, develop operating models and implement a programme management framework ensuring effective delivery of all major projects - Design, develop and implement an IG and Cyber Security operating model and framework to ensure the effective delivery of strategies and plans - Support the … complex business cases - Develop robust and effective partnerships with Divisions and Corporate Functions. - Develop and maintain strategic partnerships with the System, NHS-E/I Strategic teams, and local delivery partners. - Develop and maintain the governance and processes to maximise inputs from Supply Change Partners. - Manage the current planning processes to ensure that all areas are delivering in accordance More ❯

1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth More ❯

Job Title: Service Desk Team Lead Location: WorcestershireSalary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations.This is a fantastic opportunity to lead a technical support team, ensuring excellent service delivery across … a range of client networks and IT systems. Role Overview As the Service Desk Team Lead, you will manage the daily operations of the service desk, providing leadership and guidance to a team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous improvement initiatives. … Key Responsibilities Lead, coach, and manage a team of service desk engineers to deliver first-class support. Act as a technical escalation point for complex issues, particularly around Cisco routers, switches, firewalls, VPNs, and other networking equipment. Monitor and maintain service levels (SLAs, KPIs) and ensure consistent, high-quality support. Collaborate with clients and internal teams to resolve More ❯

Currently remote working but moving to hybrid in the coming months An exciting opportunity has arisen for an experienced Service Desk Manager to lead a growing technical support team for a well-established IT services provider. This role will suit someone who thrives on delivering exceptional customer service, driving operational excellence, and leading teams to success. You’ll … oversee day-to-day Service Desk operations, manage escalations, and continuously improve service delivery processes in line with ITIL best practices. Key Responsibilities Lead and manage daily Service Desk operations, ensuring efficient delivery of IT support services. Oversee the implementation and adherence to policies, processes, and procedures across the Service Desk function. Act as … high-priority issues, ensuring timely resolution and clear communication with stakeholders. Build and maintain strong relationships with clients, promoting trust and long-term partnerships. Manage, mentor, and develop the Service Desk team — including recruitment, training, performance management, and setting clear objectives. Monitor service performance, producing regular reports and insights for the leadership team. Identify opportunities for continuous improvement More ❯

Are you a sales for IT-engineering staffing and software-development with an entrepreneurial mindset? Apply your skills and expertise at Intellias – a top IT employer and leading service provider. Join in and grow within the worldwide IT community. Intellias is a global–based, European-founded software development company and engineering locations in Portugal, Colombia, India, Spain, Croatia, Germany … institutions). Strong understanding of market dynamics and staffing needs across Banking, Financial Services, Insurance, and technology companies. Demonstrable understanding of the software development outsourcing industry, including its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks. Strong understanding of the IT services sales cycle, buyer personas, and procurement processes … win and book revenue. Ability to attain sales quotas and consistently meet or exceed sales targets. Exceptional relationship-building skills with a consultative approach to sales. Experience in global service delivery, understanding the nuances of working with distributed teams. Strong presentation skills to engage both technical and business audiences at virtual or onsite events. Highly polished personal brand More ❯

Are you a sales for IT-engineering staffing and software-development with an entrepreneurial mindset? Apply your skills and expertise at Intellias – a top IT employer and leading service provider. Join in and grow within the worldwide IT community. Intellias is a global–based, European-founded software development company and engineering locations in Portugal, Colombia, India, Spain, Croatia, Germany … institutions). Strong understanding of market dynamics and staffing needs across Banking, Financial Services, Insurance, and technology companies. Demonstrable understanding of the software development outsourcing industry, including its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks. Strong understanding of the IT services sales cycle, buyer personas, and procurement processes … win and book revenue. Ability to attain sales quotas and consistently meet or exceed sales targets. Exceptional relationship-building skills with a consultative approach to sales. Experience in global service delivery, understanding the nuances of working with distributed teams. Strong presentation skills to engage both technical and business audiences at virtual or onsite events. Highly polished personal brand More ❯

institutions). Strong understanding of market dynamics and staffing needs across Banking, Financial Services, Insurance, and technology companies. Demonstrable understanding of the software development outsourcing industry, including its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks. Strong understanding of the IT services sales cycle, buyer personas, and procurement processes … win and book revenue. Ability to attain sales quotas and consistently meet or exceed sales targets. Exceptional relationship-building skills with a consultative approach to sales. Experience in global service delivery, understanding the nuances of working with distributed teams. Strong presentation skills to engage both technical and business audiences at virtual or onsite events. Highly polished personal brand … of existing FSI clients, identifying opportunities for expansion, upsell, and cross-sell. Build and maintain long-term client relationships, ensuring high satisfaction and retention. Work closely with internal teams (delivery, presales, and technical experts) to craft tailored solutions that meet client needs. Develop and execute account growth strategies to drive revenue and strengthen client partnerships. Stay ahead of industry More ❯

IAM Analyst Service Delivery (Global IAM Operations) Up to £48,000 + 10% Bonus Basingstoke, Hampshire (Hybrid, approx. 2.5 to 3 days in office per week) middle is partnered exclusively with a leading global company to recruit an IAM Analyst Service Delivery, joining their global Identity and Access Management (IAM) team within Technology Operations. This is More ❯

and leading the operational framework that will drive their next phase of success. This is a pivotal leadership role. The Operations Director will own all aspects of our operational delivery covering service, logistics, support, HR, finance, and internal processes. Youll be the glue between commercial ambition and operational execution, ensuring we scale sustainably and profitably. The Benefits Package … from home from time to time Mon Fri 9:00am 17:00pm Flexi-time available The Responsibilities: Operational Setup & Leadership : Build and scale core functions including our new warehouse, service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF … operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic thinking and More ❯

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support … releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and More ❯

who’s primed to progress into a pivotal role at the heart of their technical operations. As IT Manager, you’ll shape the strategic direction of both the Project Delivery and Optimisation Services functions - driving complex IT programmes, elevating service quality, and leading high-performing teams to deliver real business impact. If you’re motivated by ownership, eager … to influence change, and ready to grow into a role that blends strategic leadership with hands-on delivery excellence, this could be the opportunity that propels your career forward. Key Responsibilities Team Leadership & Development Build, lead, and mentor a high-performing team across project management and cloud-focused project engineers Foster a culture of excellence, accountability, and customer focus … within a modern Microsoft ecosystem. Project Delivery & Governance Oversee end-to-end delivery of a diverse portfolio of Azure and Microsoft 365 transformation and optimisation projects. Define, evolve, and enforce delivery frameworks that support scalable, consistent cloud project execution. Performance & Continuous Improvement Monitor KPIs, resource utilisation, delivery timelines, and customer satisfaction Design and maintain performance dashboards More ❯

Delivery Manager North Bristol - Hybrid - two days per week in office Up to 60k I am working closely with a creative software company that are seeking a Delivery manager to join their existing team. They produce software solutions for their clients that manages client and server-side CMS. The product they produce is their own. Opportunities to grow … are taken seriously, with a personal progression plan for your future in place. The new Delivery Manager will be joining an established, passionate and successful company that is going from strength to strength. The successful person will be someone who enjoys a diverse role that draws on various skills including Agile Delivery, Scrum Master, Project Management, Business Analysis … It is a pretty awesome space that encourages collaboration, team engagement, and creative thinking. This role is hybrid and requires two days in office per week. Responsibilities Lead project delivery whilst in the build phase Drive Agile development processes Stakeholder Management and Engagement including reporting and forecasting Primary point of contact for service delivery Liaise between technical More ❯

Delivery Manager North Bristol - Hybrid - two days per week in office Up to £60k I am working closely with a creative software company that are seeking a Delivery manager to join their existing team. They produce software solutions for their clients that manages client and server-side CMS. The product they produce is their own. Opportunities to grow … are taken seriously, with a personal progression plan for your future in place. The new Delivery Manager will be joining an established, passionate and successful company that is going from strength to strength. The successful person will be someone who enjoys a diverse role that draws on various skills including Agile Delivery, Scrum Master, Project Management, Business Analysis … It is a pretty awesome space that encourages collaboration, team engagement, and creative thinking. This role is hybrid and requires two days in office per week. Responsibilities Lead project delivery whilst in the build phase Drive Agile development processes Stakeholder Management and Engagement including reporting and forecasting Primary point of contact for service delivery Liaise between technical More ❯

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving and service delivery Use automation where possible to support … releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and More ❯

Your new role We are looking for someone who has Admin/Customer Service experience with knowledge of SAP and Systems The Technical Delivery Specialist will ensure that all aspect of the Supply Chain service being delivered into my client are monitored and effectively managed. You will ensure that materials are available on time and in full … supply chain team to ensure that we add insight into the planning Cycle and ensure the best results for Mobile Deployment. The Specialist will work with the 3rd party service providers to continuously drive improvements into the process and strive for service improvements wherever possible. The specialist will also monitor the reporting received from the 3rd party, producing … insights that allow us to inform the demand planning cycle e.g. forecast accuracy. Together with the Technical Delivery Fulfilment Specialist you will be responsible for managing the 3rd party service delivery and contract. In addition, the Technical Delivery Specialist will also be required to support other areas within the Network Delivery team, including but not More ❯