276 to 300 of 1,450 Service Delivery Jobs in the UK

in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and … To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time … and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business. Managing Health & Safety Conduct any Risk Assessments and More ❯

services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains … To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time … and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and More ❯

the DT M&A team during all phases of deals, with responsibilities including all timely due-diligence responses, integration and separation strategies and plans, service delivery execution and digital technology security implementation. Working with the Cybersecurity and CTO teams to execute the CSRC Service Delivery portions … incoming applications through security and architecture reviews, and supporting the DT deal team in a timely manner as required by business. Maintaining the CSRC service catalogue and working at a tactical level to manage all CSRC activities in a timely manner. Contributing technical expertise towards the development of M … an accredited university or college. Have experience in ITGC/GITC audits including interfaces, control reports configurable controls. Possess deep working knowledge of IT service management (e.g., ITIL-related disciplines). Have a solid working knowledge of OT security and how it aligns and differs from Enterprise IT Security. More ❯

and what you'll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users. You will also be required to provide floorwalking services and visit various client sites, reporting into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefish's customers on a dedicated basis for desktop/laptop/printer/application … as InTune. Experience working directly with customers with a mixed IT skill set. Full UK driving licence is required. Experience working within a Managed Service Provider (MSP). Previous knowledge of ServiceNow. What can we offer you? Referral Bonus - Earn £1000 when you refer a friend to join us More ❯

can be predominately home working with the expectation to be come occasionally onsite, as and when required. Main duties of the job Ensure that service delivery standards are achieved. Work collaboratively with the Divisional Directors, Clinical Leads, Operational leads, and other colleagues to ensure that service delivery … Desirable Project Management Qualification Professional Business Intelligence/Software Development Qualification Experience Essential Proven experience of working in a management/leadership role Leading service changes to improve performance Leading projects Substantial experience of BI Development/data engineering. Desirable Proven experience working within NHS organisation Leading major Business … software development Experience of Microsoft Analysis Services and PowerBI Experience of VBA Substantial experience in Business Intelligence development including C#, XML Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. The Head of Service Transition is a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change … enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet quality standards and are delivered on time and within budget. This role requires a strategic … thinker with strong leadership skills and a deep understanding of ITIL processes and best practices. As the Head of Service Transition, you will lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

of our rapidly growing business. To support this growth, we are hiring a Manager who will lead our EMEA HR Operations team through the delivery of a wide range of critical HR services in support of employees and managers in approximately 50 countries. The EMEA Manager of HR Operations … ways to improve the processes that are in place - looking to disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday … drive improved employee and manager experience is critical. Proactively analyze operational insights for the EMEA HRC team to develop plans to improve documentation, self-service solutions that decrease overall case volume for the HR Operations Team and improve the team productivity. Understand our broader HR strategy in the context More ❯

Job Title: Head of SAP Service Transition & Project Management Location: London/Glasgow Department: Managed Services Reports To: Director of Customer Success COE Job Summary: The Head of Managed Services for Service Transition and Project Management oversees several direct reports daily, including their performance management. This role involves … projects, planning, coordinating these projects, and executing the transition of support services to the Business-As-Usual (BAU) support teams. Additionally, the Head of Service Transition is responsible for providing commercial oversight, preparing Statements of Work (SOW), and supporting presales activities. They must ensure accurate input into the forecasts … projects. Define project scope, deliverables, schedules, and budgets. Track and report on project milestones, risks, and dependencies. Manage change requests and ensure adherence to service-level agreements (SLAs). Dealing with escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team More ❯

Overview apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting change and this role will … is committed to delivering world-class services to the business and supporting its continued growth. This role will play a pivotal part of our service delivery offering and will lead the way in supporting our network and server infrastructure on-premise at our office locations as well as … level designs to meet challenging infrastructure requirements. Understanding environment demands to scale resources and link capacities efficiently and proactively. Working with the Head of Service Delivery, Cloud & Infrastructure to properly budget for resource trends. Proficiently identifying, monitoring, and resolving issues to a successful conclusion. Collaborating with team members More ❯

an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll Do: Support sales partners More ❯

UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & Service Delivery Manager to oversee the per... More ❯

operational management, with 80% of the role focused on driving sales and new business acquisition, and the remaining 20% dedicated to overseeing the operational delivery and Account Management of our Healthcare contracts across the UK. This position will focus on expanding our portfolio by establishing relationships and securing parking … with the leadership team and UK Sector Leads, you'll be responsible for expanding our profile in the sector, developing our talent, and the delivery of our growth ambitions. Key Responsibilities: Business Development Drive new business opportunities in the Healthcare sector by identifying and targeting potential new clients and … focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain an active Account Management pipeline regularly realizing Account Management opportunities. Service Delivery Management Oversee the day-to-day operational management of healthcare parking and security services ensuring the seamless delivery of services in More ❯

maintained and updated with the latest supply information. Process documentation in support of the Cannibalisation process. Respond to technical questions from the SLICT and Delivery Teams (DTs). Establish and maintain strong working relationships with all IOS Industry Alliance and MoD Stakeholders to deliver the spares service in … for the Priority Progression Cell Controllers and Supply Logistics Leads as required during periods of absence. Utilise existing knowledge to enhance and improve the service delivery by conducting continuous improvement evaluation of the availability process. Undertake any other duties as directed by LH Management. KNOWLEDGE SKILLS AND EXPERIENCE … of awareness of the roles of the aircraft including spares and rotables product knowledge. Be adaptable and flexible to the changing needs of a Service Delivery environment. Working knowledge of the company organisation and operating procedures for business, commercial, finance, technical and procurement. If this is of interest More ❯

maintained and updated with the latest supply information. Process documentation in support of the Cannibalisation process. Respond to technical questions from the SLICT and Delivery Teams (DTs). Establish and maintain strong working relationships with all IOS Industry Alliance and MoD Stakeholders to deliver the spares service in … for the Priority Progression Cell Controllers and Supply Logistics Leads as required during periods of absence. Utilise existing knowledge to enhance and improve the service delivery by conducting continuous improvement evaluation of the availability process. Undertake any other duties as directed by LH Management. KNOWLEDGE SKILLS AND EXPERIENCE … of awareness of the roles of the aircraft including spares and rotables product knowledge. Be adaptable and flexible to the changing needs of a Service Delivery environment. Working knowledge of the company organisation and operating procedures for business, commercial, finance, technical and procurement. If this is of interest More ❯

apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting change, and this role will be … is committed to delivering world-class services to the business and supporting its continued growth. This role will play a pivotal part of our service delivery offering and will lead the way in primarily supporting our network and server infrastructure on-premise at our office locations as well … best security practice, implementing robust security controls. Understanding environment demands to scale resources and link capacities efficiently and proactively. Working with the Head of Service Delivery, Cloud & Infrastructure to properly budget for resource trends. Manage and implement patching schedules, ensuring timely updates and security compliance. Review configurations with More ❯

resilient in our efforts to drive long-term, sustainable innovation to meet humanity's most enduring challenges. We are seeking a Head of IT Service with significant and demonstrable experience with building and leading an IT service team within a large enterprise organisation. Reporting into the IT Director … issues, problems and requests. You will own major incident management, problem management, and change management processes. You will be the driving force behind continual service improvement, ensuring all services are underpinned by robust ITIL practices and aligned to our strategic and operational goals. Key Responsibilities: Leadership and Team Management … support of the highest quality. Build a team to support the Institute's long term growth plans aligned with a high touch, quality-based service delivery. Promote a high-performance, service-focused culture within the team. Set clear objectives, provide coaching, and ensure continuous professional development and succession More ❯

within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a commitment to delivering timely … Strong communication skills are essential, as you will engage regularly with internal and external cross-functional teams to ensure effective issue resolution and seamless service delivery. Specific Responsibilities: Management of 3rd party support service Daily stand-up call with the 3rd party support team Ensuring processes have been … followed Identifying gaps and driving service improvements Guiding the team to prioritise Business Critical activities. Operations & Service Delivery Monthly reporting on incidents, requests, and problems Building relationships with business stakeholders and end users Ticket Analysis to identify recurring issues and propose permanent solutions Identification and proposal of More ❯

apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting change, and this role will be … is committed to delivering world-class services to the business and supporting its continued growth. This role will play a pivotal part of our service delivery offering and will lead the way in primarily supporting our cloud infrastructure across multiple resources. This role is based at our Head … patching schedules, ensuring timely updates and security compliance. Monitoring & Reporting Understanding environment demands to scale resources efficiently and proactively. Working with the Head of Service Delivery, Cloud & Infrastructure to properly budget for resource trends; ensuring cost efficiency through costs management and invoice reviews. Generate system and service More ❯

Overview apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting change, and this role will … is committed to delivering world-class services to the business and supporting its continued growth. This role will play a pivotal part of our service delivery offering and will lead the way in primarily supporting our cloud infrastructure across multiple resources. This role is based at our Head … patching schedules, ensuring timely updates and security compliance. Monitoring & Reporting Understanding environment demands to scale resources efficiently and proactively. Working with the Head of Service Delivery, Cloud & Infrastructure to properly budget for resource trends; ensuring cost efficiency through costs management and invoice reviews. Generate system and service More ❯

s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving … about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there … to mentor others and deliver internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or More ❯

s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving … about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there … to mentor others and deliver internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or More ❯

We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, and Enterprise Platforms. With a dedicated team of over 500 staff … Azure services Deploy, configure, and manage Azure resources, including virtual machines, storage, networking, Logic Apps, and Log Analytics Workspaces Deploy and manage Azure Kubernetes Service (AKS) clusters for containerized workloads Oversee Azure VMware Solution (AVS) environments, ensuring seamless integration with existing infrastructure Implement security best practices, including identity and … multi-cloud environments Experience migrating on-premises data centers to Azure Cloud Basic understanding of VMware and AWS Hands-on experience with Azure Kubernetes Service (AKS) for container orchestration Experience managing and optimizing Azure VMware Solution (AVS) environments Life at RWS At RWS, we're here for one purpose More ❯

Change & Release Manager - Civil Service (Permanent) Location: London, Blackpool, Durham or Glasgow (3 days on-site) Salary: £46,000 - £52,000 + 28% Civil Service Pension Are you an experienced Change & Release Manager with a strong background in ITIL service management , Enterprise Service Management (ESM) frameworks … as Agile, LEAN, or DevOps ? This is an excellent opportunity to join a major UK government organisation and support the safe, secure, and efficient delivery of digital services that impact millions. About the Role: As a Change & Release Manager , you will play a key role in governing and coordinating … across a large and complex IT estate. You will ensure changes are properly assessed, approved, and implemented with minimal disruption, while working closely with delivery and operations teams to continuously improve release processes. Key Responsibilities: Manage the full lifecycle of IT change and release activities in line with ITIL More ❯