301 to 325 of 559 Service Delivery Jobs in the UK

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

health metrics, trends, and insights to drive proactive engagement and reduce risk Drive continuous improvement across the customer lifecycle, ensuring consistent and high quality service delivery Account Management & Relationship Growth Manage strategic customer accounts, ensuring high satisfaction and long term partnership value Develop account plans, monitor health metrics … Leadership Serve as the primary liaison to internal and external stakeholders on commercial initiatives Lead multi-stakeholder programmes, ensuring cross-functional alignment, comms, and delivery Drive cross-functional collaboration to support strategic goals Industry Representation & Thought Leadership Represent the company at key industry events, conferences, and client meetings Build ...

role is responsible for identifying, qualifying and on-boarding new suppliers for Space & Power as well as developing, negotiating, and obtaining approvals for Master Service Agreements and Framework Agreements. They work in close collaboration with internal operational teams to obtain quotations and negotiate individual orders. Managing vendor relationships … Identify potential vendors and manage the on-boarding of new vendors for co-location space and power in support of infrastructure projects. Develop Master Service Agreement, Contracts and Purchase Order terms and conditions Develop, negotiate and arrange necessary inputs and approvals for Master Service Agreements, Contracts or Purchase ...

expanding our award-winning Managed Services team and are looking for passionate, talented IT Support Analysts to help us deliver world-class service to our diverse range of clients. If you eat, breathe, and sleep technology and want to work with a company that will fully support your professional … prem environments. Expect variety, ownership, and opportunities to continually expand your skill set. Your responsibilities will include: Resolving support requests from managed service clients using your own expertise and vendor resources Carrying out site visits on a rotational basis Proactively managing and responding to automated alerts Administering, maintaining ...

Automation Engineer Location: Preston, UK (Hybrid 23 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

Senior IT Systems Engineer/Automation Engineer Location: Preston, UK (Hybrid 3 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

Partnership Co-ordinator Salary: £32,000 per annum Location: Preston, Fylde & Wyre Job Summary The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The post holder will … supports positive employment outcomes for participants. The Integration and Partnership Co-ordinator will contribute to shaping and embedding partnership and integration practices across the delivery team. Main Duties & Responsibilities Core Responsibilities Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Data & Systems Officer, you’ll play an important role in helping the Income Team work together as one team to deliver great customer service across LHP. You’ll make sure we use our data and systems in the best possible way. You’ll gather accurate information, keep our data … support tenancy sustainability initiatives. Acting as the Responsible Officer for Income data within the central data warehouse, ensuring datasets integrate correctly for self-service reporting. Providing managers with data-driven recommendations that support core business strategies. Leading on data integrity and performance matters, promoting best practice and driving insight ...

serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mould in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Technical Observability Consultant who thrives … enterprise clients Comfortable leading customer conversations, standing up solutions, and articulating value to both technical and non-technical stakeholders Ability to bridge deep technical delivery with commercial and business outcomes Excellent communication, problem-solving, and stakeholder management skills Compensation & Benefits: Base salary: £80,000 – £100,000 (depending on experience ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

Streamline workflows across network rollout, inventory updates, resource allocation, feasibility checks, order fulfilment, and change management. Collaborate with planning, design, field operations, engineering, and service delivery teams. Drive process optimisation and produce high-quality requirements/user stories. Support UAT and ensure accurate, scalable OSS enhancements. Skills, Experience ...

with setup and operational queries, ensuring a seamless experience.Perform regular maintenance and troubleshooting to keep printers in optimal condition.Collaborate with team members to enhance service delivery and customer satisfaction.Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong ...

operational queries, ensuring a seamless experience. Perform regular maintenance and troubleshooting to keep printers in optimal condition. Collaborate with team members to enhance service delivery and customer satisfaction. Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong ...

CNCF) and partner technologies. • Collaborate on technical projects with global partners, including Google, Microsoft, AWS, IBM, Red Hat, Intel, Cisco, and Dell/VMware. Service Delivery & Innovation • Develop GenAI solutions from ideation to MVP, ensuring high performance and reliability within cloud[1]native frameworks. • Optimize AI and cloud ...

position and present comprehensive VAR and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate cross-functionally with Pre-Sales, Procurement, and Service Delivery teams to craft compelling, client-centric proposals Maintain detailed and accurate CRM records, forecasts, and performance reports Consistently exceed monthly and quarterly ...

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert ...

Type: Fixed Term Contract (3 Months, could be extended) Salary: £40,000 - £50,000 annually (FTE) Working Pattern: Full Time, Office Based Key Responsibilities: Service Delivery & Support Manage global IT operations, including helpdesk, endpoint management, and internal tools support. Design frictionless support experiences by leveraging automation and data … driven service improvements. Ensure high uptime and performance for core productivity tools (Google Workspace, Slack, Monday.com). Infrastructure & Systems Management Oversee the IT infrastructure stack, including device management and identity management platforms. Lead lifecycle management for hardware and software assets, ensuring smooth procurement and renewals. Ensure operational excellence across ...

environment. Youll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group/HQ IT teams. Key Responsibilities Provide ...

provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will ...

clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression ...