301 to 325 of 590 Service Delivery Jobs in the UK

month in Chislehurst Office Employment Type: Full-time Overview We are seeking a highly capable and experienced Recruiter to manage recruitment delivery across key Private Client and Central Government accounts. This is a strategic, fast-paced role requiring the ability to manage multiple stakeholders with minimal oversight. You will … understanding nuanced requirements and operating constraints. Build and manage talent pipelines of cleared candidates for current and future demand. Ensure timely and compliant recruitment delivery in line with frameworks. Track, report, and communicate on recruitment KPIs and service delivery against SLAs. Use ATS and CRM tools ...

Support Analysts, overseeing client engagement, onboarding, and ongoing support for transaction data services. This role combines strong leadership with operational ownership, ensuring high-quality service delivery while driving process improvements and fostering a collaborative, client-focused culture. The ideal candidate is a clear communicator with strong analytical … ensure a seamless client experience Manage operational processes including ticketing, documentation, KPIs, and reporting Analyse client feedback and trends to influence product and service improvements Collaborate with offshore L1 support to ensure smooth escalations and consistent standards Provide hands-on leadership while implementing structure, clarity, and operational discipline Please ...

high-impact Finance & Solutions transformation programme aligned to business strategy. Define and implement scalable operating models across Finance, IT, Pre-Sales, Post-Sales, and Service Delivery. Deliver end-to-end process improvements across order-to-cash, procure-to-pay, and service lifecycle management. Oversee systems integration across … ITSM platforms. Strengthen financial controls, reporting, and automation. Manage stakeholders, governance, risks, and programme delivery through PMO structures. Drive change management and user adoption across cross-functional teams. About You Proven experience delivering complex business or digital transformation programmes. Strong understanding of finance, service delivery, and systems ...

Analyst to provide expert analysis and process improvement support across Housing Improvement Programme (HIP) workstreams. This role will play a key part in enhancing service delivery across areas such as safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. You will translate complex regulatory and operational … including safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. Translate regulatory and operational requirements into clear, practical processes, ensuring compliance and service efficiency. Stay informed on emerging regulations, risks, and innovations, providing professional advice and recommendations to senior stakeholders including the Executive Head of Housing, Portfolio ...

opportunity for a Business Intelligence Analyst to play a key role within a public sector emergency service, delivering data insight that directly supports frontline operations and community safety. This is a 2-year fixed term contract with the potential to become permanent. This role is responsible for delivering business … Contribute to continuous improvement and innovation within a fast-paced analytical environment The ideal candidate would have: Experience working within a public sector or service-led environment Understanding of risk and community modelling tools within a planning context Knowledge of socio-demographic datasets and how they inform service ...

finding a clear win theme for Ultima and demonstrate strengths to the customer. Qualify opportunities and assess bid viability, working closely with sales and delivery teams to shape winning strategies. Develop tailored content that aligns with client objectives, clearly communicates value, and differentiates our offering. Facilitate bid kick … writing experience, ideally for technology solutions. Certification to APMP’s Bid and Proposal Management foundation would be a plus. Awareness of structured Project and Service Delivery methodologies such as PRINCE2 and ITILv3 would be advantageous. Qualifications to at least foundation in either would be a benefit ...

business based in Alderley Edge, Cheshire (UK). We've spent the last 20 years creating innovative technology that helps our clients deliver exceptional service across their customer-facing teams through to fully AI-driven consultancy and automated workflows. We have a particular focus on insurance, travel and retail. … ABOUT THE ROLE: We’re hiring a Delivery Manager to take ownership of our key client accounts, ensuring delivery is controlled, commercially sound and aligned to business priorities. This role will play a critical part in how we manage and grow our most important clients. You will ...

change control processes, including drafting and negotiating Contract Change Notices (CCNs) and amendments Evaluate the commercial and financial implications of scope changes, variations, and service adjustments Partner with finance teams to ensure accurate reflection of contractual changes in revenue, cost, and margin (P&L impact) Act as the commercial … throughout the contract term Provide commercial insight and challenge to stakeholders on pricing strategy, cost recovery, and margin optimisation Work closely with operational and delivery teams to ensure contractual commitments align with service delivery and financial performance Drive improvements in contract governance, change management processes, and commercial ...

Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket … enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either: The MSP Veteran: You understand the pace and multi-client environment OR The Internal IT Professional: You’ve managed ...

scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into … seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team Build scalable processes, tools and ways of working that improve service and reduce friction Use data and insight to improve performance, identify root causes and drive smarter decision-making Lead, coach and develop a high ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

Office Working Hours: 35 hours per week Application Deadline: 13 April 2026 We re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis. With your database, Excel and reporting expertise you ll provide accurate … data and reports to support this service for people affected by cancer. Assessment Centre week commencing 20th April for a 1st June start date. The Tenovus Macmillan Data Reporting Assistant 3 Year Fixed Term Contract A fantastic new stand-alone Third Sector role where your data and reporting work ...

networks. Configure and manage firewalls, routers, and secure connectivity to third-party systems. Drive IT projects from planning to rollout, ensuring deadlines, quality, and service standards are met. Troubleshoot network infrastructure issues for users of all technical levels. Work closely with the Senior Cyber Security Engineer to maintain … environment. Develop automated monitoring and alerting systems to improve performance. Act as a point of escalation for complex IT issues and support the Service Desk. Stay up-to-date with technology trends to continuously improve our IT services. What Were Looking For Essential: Strong experience with network switching, routing ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making … posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong ...

legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly … necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...