301 to 325 of 1,085 Service Delivery Jobs in the UK

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

technical support for end users across a busy workplace environment. Acting as a visible and approachable point of contact through a dedicated Tech Bar service, you will troubleshoot and resolve desktop, hardware, software, and workplace technology issues while delivering an outstanding user experience. You will take ownership of incidents … service requests from initial engagement through to resolution, ensuring service levels are consistently achieved. Working closely with Service Desk teams and specialist resolver groups, you will support the deployment, maintenance, and optimisation of end-user devices and collaboration technologies. You will contribute to operational excellence by ensuring ...

present. This is an exciting opportunity for a product professional who thrives in a complex stakeholder environment, can balance strategic vision with hands-on delivery, and has experience managing suppliers, governance processes, and product roadmaps. You will be responsible for defining product strategy, driving value-led delivery … evolve the product strategy, ensuring alignment with organisational priorities, technology direction, and customer outcomes. Develop and actively manage a value-driven product roadmap and delivery pipeline, balancing demand, risk, dependencies, and business value. Own and prioritise the product backlog, ensuring delivery is achieved within agreed timelines, budgets ...

provide commercial oversight and business management support across a complex digital portfolio. This includes contributing to business case development, monitoring supplier performance and service level agreements, coordinating procurement activity, and supporting delivery of service efficiencies and capital investment programmes. The post holder will be expected to work … with a high degree of autonomy, applying specialist knowledge and sound judgement to support effective decision-making, service resilience and continuous improvement. The role also includes participation in digital on-call arrangements and support to business continuity and major incident response as required. Main duties of the job - Management ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Service Design Architect Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. … this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value. Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients: Attend customer ...

Service Design Architect Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. … this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value. Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients: Attend customer ...

Service Design Architect Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join … dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. ...

Title: IT Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team on behalf of a household-name … global luxury beauty and retail brand. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead ...

summary The Group Head of Clinical Applications (Neighbourhoods) holds a pivotal leadership role in overseeing the strategic delivery, operational effectiveness, and ongoing enhancement of the Group's clinical applications and Electronic Patient Record (EPR) systems, ensuring robust support for neighbourhood and community-based services. Main duties … need during the recruitment process. Job description Job responsibilities Leadership Support the strategic and operational management of clinical applications across community services, ensuring delivery is safe, efficient, and user-centred. Lead the configuration, integration, testing, and deployment of clinical systems, ensuring alignment with national standards, local priorities, and clinical ...

Skills from the following roles (or similar) can transfer well into this position: Network Change Coordinator or Planner Junior Network Engineer/Network Technician Service Delivery or Service Management Analyst Service Desk Analyst Incident Analyst Network or IT Field Engineer 1st Line NOC Analyst/Engineer ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

Analytics & Digital Business Function) will enable timely information and support the development of analytic solutions to be leveraged in support of Trust strategies, driving service improvements and efficiencies through improved insight. The post holder will be responsible for supporting and developing the Trusts Analytics function and developing/embedding … function, to provide the Trust Board, managers, clinicians and staff of the Trust with the ability, advice, forecasting analysis and expertise to enable the delivery of the best possible standards of healthcare. - Promote the highest standards of professionalism within business intelligence to ensure compliance with external standards and best ...

Protection Officer, and support GP practices across Coventry, Warwickshire, Herefordshire and Worcestershire. In this senior role, you will lead our primary care IG support service, manage complex IG matters, supervise the IG Officer function, and build strong relationships with GP practices, PCNs, ICBs and other key stakeholders to ensure … high-quality, compliant and effective service delivery. Main duties of the job To lead the delivery, development and assurance of Innovate Healthcare Services Ltd's specialist primary care Information Governance (IG) support service, acting as the Deputy Data Protection Officer (Deputy DPO) for the primary care service ...

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Accepting applications until: 31 July 2026 Job Description Your Role: Service Performance Manager This role is responsible for governing, understanding and improving the operational performance of Global's Digital Out of Home estate. Sitting within … Technology's Outdoor Digital Service Management team, but working across the wider business, you will provide clear visibility of how our screens, platforms, and partners are performing, and where this impacts commercial outcomes. You will use data, insight, and structured oversight to highlight risks, identify opportunities and ensure performance ...

title: Senior Project Manager (Service Transformation) Contract: 6 - 9 months Location: Remote (UK) The Senior Project Manager (Service Transformation) is responsible for the end-to-end delivery of one or more key projects/workstreams within the Transformation Programme. Reporting to the Programme Director, this role ensures … aligned with programme objectives, contributing to the overall success of the transformation. The Senior Project Manager translates programme plans into detailed execution, driving delivery across cross-functional teams while ensuring control, quality, and stakeholder alignment Key Responsibilities Project Delivery Ownership Lead the end-to-end delivery ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing … story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support across ...

remains reliable, secure and continually improved. This is a varied role that requires both technical capability and the ability to oversee standards, priorities and delivery across the ERP landscape. Key Responsibilities ERP Technical Ownership Act as the technical owner of the Infor M3 platform, including core applications, integrations … complex technical issues. Perform root cause analysis and implement permanent solutions. Monitor platform performance and proactively resolve issues. Support integrations and data exchange processes. Service Delivery Support structured approaches to: Incident Management Change Management Release Management Prioritise support and development activities. Ensure robust testing, documentation and deployment processes. ...

optimisation of mechanical infrastructure. With the support of their established team of Data Centre Services Engineers, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the sites. See the attachments in the document section for the full job description and more detail … sites. Key responsibilities: Leadership & governance Own and lead end-to-end data centre operations ensuring continuous service availability. Manage people resourcing, shift patterns and escalation processes and lead and develop the on-site teams as well as managing vendors and contractors Maintain training programmes for the operations teams including ...

optimisation of mechanical infrastructure. With the support of their established team of Data Centre Services Engineers, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the sites. See the attachments in the document section for the full job description and more detail … sites. Key responsibilities: Leadership & governance Own and lead end-to-end data centre operations ensuring continuous service availability. Manage people resourcing, shift patterns and escalation processes and lead and develop the on-site teams as well as managing vendors and contractors Maintain training programmes for the operations teams including ...

Leads to ensure effective maintenance and optimisation of mechanical infrastructure. With a team of 8 direct reports, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the site. See the attachments in the document section for the full job description and more … site, which is one of Pulsant's largest sites. Key responsibilities: Leadership & governance Own and lead end-to-end data centre operations ensuring continuous service availability. Manage people resourcing, shift patterns and escalation processes and lead and develop the on-site team as well as managing vendors and contractors ...