351 to 375 of 597 Service Delivery Jobs in the UK

support during the transition to service. • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed. • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet … service needs. Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience ...

connectivity simple - like a true utility - cutting through complexity and putting customers first. As we continue to grow, we're looking for a WAN Delivery Co-ordinator to keep things moving behind the scenes. You'll be the go-to person making sure orders flow smoothly from sale … live service - connecting the dots across teams and suppliers, staying one step ahead of potential delays, and keeping everything on track so services go live without a hitch. What It's Really Like Here The pace and intensity are higher than most environments in our sector. The workload ...

Analytics function. This is an excellent opportunity for someone who thrives in complex environments, enjoys working across diverse disciplines, and can balance hands-on delivery support with wider coaching and facilitation. This is an initial 6-month contract, Outside IR35 . Key Responsibilities: Support the delivery of Data … Products by working closely with Data Science and Data Engineering teams. Provide hands-on Agile coaching and delivery support to teams and leaders. Establish and improve Agile ways of working across the Data & Analytics function. Work with leadership to define, prioritise and progress key strategic initiatives. Facilitate planning sessions ...

Analytics function. This is an excellent opportunity for someone who thrives in complex environments, enjoys working across diverse disciplines, and can balance hands-on delivery support with wider coaching and facilitation. This is an initial 6-month contract, Outside IR35 . Key Responsibilities: Support the delivery of Data … Products by working closely with Data Science and Data Engineering teams. Provide hands-on Agile coaching and delivery support to teams and leaders. Establish and improve Agile ways of working across the Data & Analytics function. Work with leadership to define, prioritise and progress key strategic initiatives. Facilitate planning sessions ...

lead and support core workstreams within this transformational programme. You will play a pivotal role in managing the development of clinical pathways and service redesign in line with our programme plan, ensuring that our digital systems deliver tangible benefits for patients and staff alike. Our priority 'enabler' workstreams … within a healthcare environment. This is a unique opportunity to lead a digital transformation that will have a lasting impact on patient care and service delivery at the Royal Orthopaedic NHS Foundation Trust. Main duties of the job The post holder will work closely with the other workstream ...

ensuring seamless communication between sales, engineering, and customers. The responsibility for efficiently managing job allocations, customer arrangements, post-sale clarifications to ensure accurate service delivery will be the focus. Role Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring accurate scheduling Customer Contact & Coordination: Liaise with … customers to confirm service needs, scheduling, and any additional clarifications required post-sale Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment Order & Quote Management: Generate and process customer orders and quotes promptly CRM & Systems Management: Maintain and update customer ...

management of critical infrastructure within a high-availability environment. Key Responsibilities Lead and manage on-site operations, ensuring 24/7 uptime and service excellence Oversee third-party providers across mechanical, electrical, and security services Manage and develop a team of engineers and technicians, driving performance and accountability … primary point of contact for clients, including during incidents and service disruptions Ensure all maintenance, compliance, and health & safety standards are met Drive continuous improvement across operations, processes, and service delivery Manage budgets, forecasting, and cost optimisation initiatives Oversee capacity planning and infrastructure lifecycle management Requirements 5+ ...

information processes, ensuring high quality provision and support for business-critical systems. They will also adopt a structured approach which enables the prioritisation and delivery of digital activities aligned to the Trust's overall strategic direction consistent with the Trust Strategy and Digital Strategy. The post-holder will ensure … banding subject to NHS Job (agenda for change) evaluation * Strategic Leadership Working in partnership with organisational and clinical leadership teams, lead development and delivery of a compelling digital strategy aligned with RJAHs corporate goals and the wider plans of the wider System, Regional and National direction. Provide visionary leadership ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

Join Police Digital Service as a Recruitment Advisor. Salary starting at £35,000 pa About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that … will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across ...

potential pathway into a permanent position. Key Responsibilities: Provide hands-on operational leadership across the Global Cyber Defence Operations team, ensuring consistent, high-quality service delivery across all regions Own the global Security Operations Centre (SOC) performance, driving operational metrics, service quality, and continuous improvement Lead ...

pivotal role in achieving our vision: · Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. · Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. · Supportive Environment: We foster … partners who view us as their management partner of choice. You will proactively nurture these relationships, identify opportunities for organic growth, and ensure our service delivery consistently exceeds expectations. Key Responsibilities: Develop deep, trust-based relationships with new and existing clients to drive sustainable business growth, ensuring clients ...

Type : Permanent About the Role We are seeking a motivated and technical experienced Team Lead to provide mentoring, guidance and leadership to our IT Service Desk teams. xehkeey This role is pivotal in driving service and technical excellence, resolving customer issues, and developing your team while maintaining outstanding ...

health board's Digital, data and technology services at the design, development and final testing phases before they are handed over to the service for operational use. The post holder will be pro-active in deploying and motivating health board and external clinical, technical and project staff to commit … undertaking complex investigations including root cause analysis Has experience in working in healthcare information technology field Has experience in contributing to policy, planning & service development Skills and Attributes Essential Highly Developed specialist knowledge of the National Clinical Risk agenda underpinned by theory and experience. Proven track record of managing ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management : To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution : Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting : Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

contributing to their ongoing improvement. While you'll be involved in shaping solutions and best practices, this role is more focused on practical delivery and platform ownership rather than pure architecture. Key Responsibilities Review and assess existing systems and processes, identifying opportunities to improve performance, reliability, and efficiency Support … role in managing and resolving more complex incidents and problems Ensure systems are maintained in line with security and organisational standards Support service delivery through agreed SLAs, including incident resolution and request fulfilment Oversee the maintenance and lifecycle of core infrastructure, including systems, storage, and platforms Skills & Experience ...

operational involvement across sites. The successful candidate will play a key role in analysing performance data, validating operational information and identifying opportunities to improve service delivery across the contract. Although the role is primarily homebased, the position requires regular travel across the Home Counties and South East … Belt and Green Belt qualifications following successful completion of probation. Key Responsibilities Analyse operational and performance data to identify trends, risks and opportunities for service improvement across the contract. Validate and interpret data from operational systems to ensure accuracy, consistency and reliability of reporting. Produce clear and structured reports ...

relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving … continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ...

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

commercial dealings. Collaborate with internal stakeholders to understand procurement needs and deliver tailored solutions. Assess supplier performance and manage relationships to ensure service delivery standards are met. Identify cost-saving opportunities and implement strategies to achieve them. Provide guidance on risk management related to IT contracts and procurement. ...

Infrastructure (3rd Line) Engineer Reporting to the ITSM Service Delivery Manager Based in: Wilton Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offer a market leading benefits package and annual bonus. Position overview ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...