351 to 375 of 1,435 Service Delivery Jobs in the UK

Services at aprestigious Shopping Centre in Liverpool. The successful applicant will be responsible for overseeingthe security and cleaning operations, ensuring the highest standards of servicedelivery, customer service, and compliance. Managing a diverse team, you willwork closely with the Centre Management team to create a safe, clean, andwelcoming environment for … for overseeing the day-to-day management of the asset. Main Responsibilities : Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and manage a team of security and cleaningstaff, ensuring effective rostering, welfare checks, and ongoing training tomaintain high … service standards. Ensure compliance with health & safety, GDPR,and operational procedures, including the management of Control Roomoperations, CCTV systems, and key control processes. Conduct regular site audits, reporting on cleaningand security performance, and implementing necessary improvements. Act as the main point of contact for clientrelations, attending meetings, providing operational More ❯

technical north star guiding both our team and our clients through complex cloud journeys. you'll build trusted partnerships with C-suite executives, transform service delivery models, and mentor the next generation of cloud professionals. Your expertise will directly influence our product development roadmap and market positioning strategy. … WHAT you'll DO Champion technical excellence across our Cloud Managed Services portfolio Build deep client relationships based on trust and exceptional delivery Lead the technical vision for complex enterprise cloud transformations Mentor and develop technical talent across our delivery teams Drive innovation in our service offerings … and delivery approaches Guide sales teams during complex pre-sales engagements Oversee technical governance ensuring best-in-class service quality Shape our cloud strategy alongside our CTO and leadership team WHO YOU ARE A cloud technology leader with extensive experience across major platforms (AWS/Azure) A relationship More ❯

London (4 Days Per Week on-site) £49.5 - £58.5k 2 Year FTC We are seeking an experienced Senior IT Project Manager to lead the delivery of IT elements within major estates-related initiatives, including new buildings, refurbishments, and technology infrastructure upgrades, all aligned to the clients strategic goals. As … part of this specific team, you'll work at the heart of cross-functional delivery, collaborating with Estates, IT Services, senior leadership, and third-party vendors to ensure seamless alignment between IT and Estates methodologies - including RIBA, ITIL, and both Waterfall and Agile delivery approaches. Key Responsibilities: Lead … IT workstreams within major Estates programmes, ensuring delivery against project goals, budgets, and organisation-wide objectives. Liaise with stakeholders from senior leadership to vendors, developing robust project plans and clearly defined IT specifications. Ensure IT procurement, design, and implementation are aligned with the RIBA Plan of Work and IT More ❯

Life on the team Join a vibrant, forward-thinking community of Customer Delivery Managers who are passionate about delivering excellence. At Computacenter, you'll be part of a supportive Delivery Leadership team, working in a dynamic environment where collaboration and innovation go hand in hand. Whether you're … our customers thriving. Expect variety, challenge, and the opportunity to make a real difference—every single day. What you'll do As a Customer Delivery Manager, you’ll take charge of service delivery for one or more major customers. You’ll ensure we meet (and exceed!) performance … on contractual and financial success. Here’s how you’ll make an impact: Lead, inspire, and support both direct and virtual teams across multiple service lines Build strong relationships with customers, ensuring we're always aligned to their evolving needs Monitor and report on service performance, driving continuous More ❯

and growth. Customer Success Scorecard: Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBRs: Participate and where appropriate conduct regular service reviews & QBRs with customers to assess their satisfaction … gather feedback, and identify areas for improvement. Use insights from these reviews to enhance service delivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management : Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including awareness, engagement … maintained, work with Technical Writing team to ensure that all internal and external documentation is relevant and accurate. Wider Operations Unit Collaboration: Support the Service Desk Team with cross department knowledge sharing, actively take part in cross team collaboration fostering a team culture across the whole organisation. Product Enhancement More ❯

Disaster Recovery and Business Continuity capabilities Lead the decommissioning of hardware and software and enable digital transformation compute requirements. Provide operational communications, Executive Board Service Reporting, and to publish and maintain a continuous service improvement roadmap. Regional Digital Experience: Manage Service Desk operations, delivering seamless IT support … SaaS and cloud Extensive knowledge and experience on MS Azure technology Proven experience in IT Operations management or related fields. In-depth knowledge of Service Management, Budgeting, Service Delivery, Continuous Improvement, Data Centre and Cloud operations, APIs, and Microsoft technologies. Strong understanding of cybersecurity principles and frameworks More ❯

difference in Public Sector Pension over 28%. Hybrid. Excellent benefits. About Our Client The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The … Agency is central to the delivery of key Government policies and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the … We champion diversity, inclusion and well-being and aim to create a sense of belonging in a workplace where everyone feels valued. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan More ❯

in place effective and transparent governance arrangements to manage the identified project. The post holder will be responsible for significant aspects of the capital delivery of the estates project, including producing key project documents associated business change processes. Also, responsibility for developing and communicating trust requirements and expectations, and … then working alongside stakeholders to ensure that any new space is suitable for the proposed service provision and supporting any moves that are required. The post holder will communicate and engage with key stakeholders to produce the design brief in conjunction with the stakeholders that describe service needs. … Interview: 15 minute PowerPoint Presentation "How will you ensure the successful delivery of capital estates projects?" Main duties of the job To lead the implementation of capital project and estates utilisation, including the analysis of the change processes and training required to successfully deliver the projects and maximise the More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives in a … love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping … into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll More ❯

Sun. Week 2, Weds/Thurs/Fri Salary: up to £25,674.00 depending on experience, plus Serco benefits Key purpose: To supervise the delivery of the switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the Trust patients … are undertaken in a professional, competent and safe manner. Implement and comply with the Company's policies and procedures to ensure efficient and effective service delivery. Ensure full service compliance with the ISO 9002 procedures and meets performance standards. Operate all services within agreed financial budgets. Assist the … Team Leader in the organising and planning of work within the switchboard and reception services in the most efficient and cost-effective way. Monitor service delivery to ensure compliance with agreed performance standards. Assist in ensuring the switchboard and reception team carry out their duties with due regard More ❯

Sun. Week 2, Weds/Thurs/Fri Salary: up to £25,674.00 depending on experience, plus Serco benefits Key purpose: To supervise the delivery of the switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the Trust patients … are undertaken in a professional, competent and safe manner. Implement and comply with the Company's policies and procedures to ensure efficient and effective service delivery. Ensure full service compliance with the ISO 9002 procedures and meets performance standards. Operate all services within agreed financial budgets. Assist the … Team Leader in the organising and planning of work within the switchboard and reception services in the most efficient and cost-effective way. Monitor service delivery to ensure compliance with agreed performance standards. Assist in ensuring the switchboard and reception team carry out their duties with due regard More ❯

IT Services Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term … operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects. Roles and Responsibilities: Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications. … vendors, including documentation, systems, processes, and intellectual property. Governance & Reporting: Establish governance frameworks, KPIs, and reporting mechanisms to monitor transition progress and post-transition service performance. Provide regular status updates to senior leadership and maintain documentation of progress, decisions, and issues. Compliance & Quality Assurance: Ensure all transitions adhere to More ❯

IT Services Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term … operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects. Roles and Responsibilities: Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications. … vendors, including documentation, systems, processes, and intellectual property. Governance & Reporting: Establish governance frameworks, KPIs, and reporting mechanisms to monitor transition progress and post-transition service performance. Provide regular status updates to senior leadership and maintain documentation of progress, decisions, and issues. Compliance & Quality Assurance: Ensure all transitions adhere to More ❯

IT Services Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term … operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects. Roles and Responsibilities: Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications. … vendors, including documentation, systems, processes, and intellectual property. Governance & Reporting: Establish governance frameworks, KPIs, and reporting mechanisms to monitor transition progress and post-transition service performance. Provide regular status updates to senior leadership and maintain documentation of progress, decisions, and issues. Compliance & Quality Assurance: Ensure all transitions adhere to More ❯

Telecom London POPs, the network devices include CT global Internet backbone, SDH/DWDM Sino-Europe backbone and Voice Switching equipment. International circuits’ implementation, service provisioning, service delivery, troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic management … reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Stay close communication and cooperation with China More ❯

Telecom London POPs, the network devices include CT global Internet backbone, SDH/DWDM Sino-Europe backbone and Voice Switching equipment. International circuits’ implementation, service provisioning, service delivery, troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report, traffic management … reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Stay close communication and cooperation with China More ❯

An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk … Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor will be responsible for managing daily operations, ensuring efficient scheduling, service delivery, and effective communication with both … updates to the CAFM system. The role is central to supporting safety, quality, and compliance while driving team collaboration, innovation, and continuous improvement in service performance. This is a minimum 12-month contract with the potential for a full-time permanent position. Servicedesk Supervisor Maternity Cover Job Requirements Previous More ❯

re on the hunt for a Presales Architect with a knack for shaking things up and steering the charge in shaping our solutions and service definitions. You will work very closely with global sales team & service leaders, to personalize service offerings to meet customers specific requirements and … customers’ requirements and technical specifications. You will also work closely with CyberProof’s partner eco-system (Google/Microsoft) to provide technologies and innovative service capabilities customers can consider enhancing their Cyber Defence function. Main Tasks and accountabilities: Provide technical thought leadership in overall security solutions development. Working alongside … Service Owners & product development team to define and shape up CyberProof’s services. Drive Service definitions & positioning in collaboration with the marketing team, senior members of the team, and executive team. Support emerging Cybersecurity solution development initiatives and help establish customer studies, whitepapers, Service Solution documents for More ❯

and management products is delivered and maintained in a timely, successful, and safe manor. What you will be doing: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are … overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings “at the pole”, maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support – assisting the helpdesk team, carrying out system checks and reacting to system generated alerts … The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service More ❯

and compliance) activities. Your responsibilities may also involve: Offering your security expertise in support of significant system procurements and Agile programs, ensuring the secure delivery of solutions Leading at identifying, analysing, and evaluating information risks across various programs, projects, and systems Communicating with risk owners and stakeholders to elucidate … ICT and enterprise solutions. Necessary qualifications and experience include: A minimum of 2.5 years of experience in complex ICT systems, either in a technical delivery or consulting capacity A solid grasp of enterprise information and communications technology The capability to articulate and substantiate conclusions to project teams and business … role: A STEM or security-based degree (or equivalent) Structured security frameworks Security, technical, and enterprise architecture methodologies Technical risk assessments Software development and delivery ICT service delivery, including ITIL Enterprise security tools, security-enforcing software, and devices Benefits: Competitive salary A discretionary bonus, paid twice a More ❯

We are seeking a qualified and experienced Team Manager to join us and support our extremely talented team of Social Workers to drive the service forward. You will lead and manage the performance of a team and foster a culture of continuous learning and reflection of practice that inspires … give their best in their roles. Responsibilities Direct work with children and families to achieve desired safety and well-being outcomes. Accountable to the Service Manager and Head of Service for the performance of the team. Managing the team's duty system. Managing the day-to-day operational … duties of social workers in safeguarding and promoting the welfare of children in accordance with our statutory duties. Ensure the delivery of services in line with the council policies, government policy, legislation, and department procedures. Provide leadership in delivering and implementing changes in structure, policies, and procedure. Effective communication More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience More ❯

authority, voluntary sector, commercial companies). Overall management of services delivered from the Digital Care Hub which at present include: Immedicare - National care home service Goldline- Palliative Care service MyCare24- Long term Conditions/Virtual Wards The post holder will work with the local providers of all clinical … services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. … Vouchers with Salary Sacrifice Onsite Nursery Buying and Selling Annual Leave Car Leasing Employee Assistance Programme Employee Health and Wellbeing Extensive Reward Scheme Counselling Service Financial packages including Vivup and Wagestream Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network. Our values: We understand that it's down More ❯

Professional to provide Business Analysis and application development services. In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned … and remedial work as needed to maintain the defined service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems More ❯