351 to 375 of 1,432 Service Delivery Jobs in the UK

all the essential criteria on the job description. The difference you will make as Technical Coordinator In this role you will provide comprehensive administrative and coordination activities to support service delivery for a range of complex, repair projects, ensuring appropriate protocols are always adhered to and financial impacts recorded. Activity will include scheduling of appointments, liaising with contractors … lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Job purpose Provide comprehensive administrative and coordination activities to support service delivery for a range of complex repair projects, ensuring appropriate protocols are always adhered to and financial impacts recorded. Activity will include scheduling of appointments, liaising with contractors More ❯

design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are currently recruiting for a Customer Service Delivery Manager to come and join our team at our Lodge Lane Factory in Cannock, WS11 0LT . Specific responsibilities include: Qualifications & Experience More ❯

This is a high-impact role where you'll drive innovation, build strategic partnerships, and lead a large internal and third-party team. With accountability for major budgets and service delivery, you'll be empowered to deliver operational excellence while continuously improving how we support our colleagues and customers through technology. What will I be doing? Modernising Technology … embracing cloud, AI, and automation to drive efficiency and performance. Operational Excellence : Oversee 1st to 3rd line support, infrastructure services, telephony and end-user computing (EUC) to ensure seamless service delivery. Cyber & Security Leadership : Champion robust security practices and compliance across all operations. Vendor & Stakeholder Management : Build strong relationships with internal stakeholders and third-party partners to deliver value … with clarity and purpose - cultivating talent, encouraging collaboration, and fostering a high-performance culture rooted in excellence. What do I need? Proven IT leadership across enterprise infrastructure, operations, and service delivery, with a strong track record in stakeholder engagement and team inspiration. Modernisation expertise , including cloud migration, AI integration, and automation - driving efficiencies and future-ready solutions. Cybersecurity More ❯

a promise, and you’ll be the one who makes sure we keep it. We’re looking for a commercially-minded live operations leader to run our entire daily service schedule, manage our tech platform, and keep our eco-friendly vans moving like clockwork. You’ll oversee all recurring client work plus new bookings , making sure our teams arrive … on time, fully equipped, and ready to deliver a flawless service experience. This isn’t a call-centre role. This is a central command seat — where quick thinking, clear communication, and sharp commercial instincts are essential. Your mission Own the entire live schedule across all service vans, ensuring routes are efficient, profitable, and smooth. Manage all subscription schedules … analysing data to make future days run even better. You’ll thrive here if you... Have 2–5 years’ experience in scheduling, dispatch, fleet management, live operations, events, or service delivery management. Can juggle multiple priorities under pressure without losing your cool. Understand that a great schedule is about commercial efficiency , not just logistics. Love working with tech More ❯

a promise, and you’ll be the one who makes sure we keep it. We’re looking for a commercially-minded live operations leader to run our entire daily service schedule, manage our tech platform, and keep our eco-friendly vans moving like clockwork. You’ll oversee all recurring client work plus new bookings , making sure our teams arrive … on time, fully equipped, and ready to deliver a flawless service experience. This isn’t a call-centre role. This is a central command seat — where quick thinking, clear communication, and sharp commercial instincts are essential. Your mission Own the entire live schedule across all service vans, ensuring routes are efficient, profitable, and smooth. Manage all subscription schedules … analysing data to make future days run even better. You’ll thrive here if you... Have 2–5 years’ experience in scheduling, dispatch, fleet management, live operations, events, or service delivery management. Can juggle multiple priorities under pressure without losing your cool. Understand that a great schedule is about commercial efficiency , not just logistics. Love working with tech More ❯

a promise, and you’ll be the one who makes sure we keep it. We’re looking for a commercially-minded live operations leader to run our entire daily service schedule, manage our tech platform, and keep our eco-friendly vans moving like clockwork. You’ll oversee all recurring client work plus new bookings , making sure our teams arrive … on time, fully equipped, and ready to deliver a flawless service experience. This isn’t a call-centre role. This is a central command seat — where quick thinking, clear communication, and sharp commercial instincts are essential. Your mission Own the entire live schedule across all service vans, ensuring routes are efficient, profitable, and smooth. Manage all subscription schedules … analysing data to make future days run even better. You’ll thrive here if you... Have 2–5 years’ experience in scheduling, dispatch, fleet management, live operations, events, or service delivery management. Can juggle multiple priorities under pressure without losing your cool. Understand that a great schedule is about commercial efficiency , not just logistics. Love working with tech More ❯

In-Service Support Engineer page is loaded In-Service Support Engineer Apply locations Loudwater, Buckinghamshire, England, UK Greenford, Greater London, England, UK time type Full time posted on Posted Yesterday job requisition id REQ-10654 Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology … the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description Our In-Service Support team is responsible for providing back-office engineering support to our end users of our products enabling them to achieve mission success, 24/7/365, anywhere … diagnostics, repair, tests, and trials on live platforms as well as project team leadership, obsolescence, and design management. Working with a customer facing team that supports defence equipment In-Service contracts, your responsibilities will include: Leading the delivery of our In-Service support obligations, working closely with the Project Manager, System Design Authority and our customers and More ❯

management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company’s services and there is an opportunity in that team for a Cyber Security Manager … to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company’s network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice … Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Requirements Demonstrable skills and capability More ❯

specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Description : We are seeking a seasoned and well-rounded Senior Delivery Manager to join at an exciting and … time for our Cloud Capability. This role would suit a professional with a strong background in agile, waterfall and hybrid environments and who thrives leading complex deliveries. The Senior Delivery Manager will manage the delivery of Cloud-based deployments and ensure they are governed effectively, including supporting account, commercial and resourcing activities where necessary. They will maintain the … relationship between the client and the delivery team; working with the team to plan, manage, and deliver user-centred outcomes. The Senior Delivery Manager will track and communicate progress, serving as an escalation point to resolve obstacles, and work to deliver within scope, on schedule and budget. They will be expected to ensure that delivery is high More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

IT Compliance & Service Manager Middlesbrough - Hybrid Salary - £50-60k My client is a medium-sized, fast-moving business seeking a technically strong IT Compliance & Service Manager to lead their ISO27001 compliance programme and oversee IT service delivery. You'll manage outsourced IT service providers, execute our information security management system (ISMS), and ensure effective Microsoft … Develop and maintain IT security policies, procedures, and standards Support internal audits, risk assessments, and compliance reporting Help steer the overall ISMS programme and ensure audit readiness Third-Party Service Management & ITSM Manage strategic relationships with IT service providers and oversee SLA performance Lead vendor selection processes and coordinate between multiple service providers Oversee day-to-day … IT operations and manage incident, request, and change processes Drive continuous improvement initiatives aligned with ITIL frameworks Microsoft 365 Governance Work with service providers to ensure M365 is configured, secured, and optimised Develop governance policies and promote best practices across the business Monitor compliance with licensing and security requirements Stakeholder Engagement Serve as IT representative on the Risk Committee More ❯

hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical … team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of … service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer More ❯

Glasgow Job Type: Full-time - 23-month fixed term contract Salary: Competitive A new exciting permanent opportunity has become available for an Incident & Assurance Manager to oversee supplier operational delivery, ensuring performance and service quality align with the business expectations. This pivotal role serves as a connector, translator, and mediator among the business units, suppliers, and B2B clients … ensuring seamless service delivery and operational excellence. Day-to-day of the role: Proactively manage the quality of supplier delivery, reviewing performance and identifying opportunities for continual improvement. Track and report on supplier SLAs and KPIs, ensuring all service metrics are met. Act as the main contact for resolving business incident issues among clients, internal teams … and suppliers. Facilitate and present at supplier/client meetings to discuss performance, operational risks, and service improvement initiatives. Develop and deliver an annual operational assurance plan, reporting findings to relevant stakeholders. Translate client requirements into actionable projects and service expectations. Collaborate with other Operational Delivery Managers to identify service gaps and promote effective solutions. Work More ❯

Service Desk Analyst - £30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional … extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation … laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues More ❯

users. The role holder also delivers low to medium complexity work packages as part of customer implementation projects. Your role We are looking for a 1st Line OSM (Operational Service Management) Contact Centre Agent to provide Service Desk Support, joining our OSM Service Team of 1st and 2nd Line engineers. Your role will involve assisting high profile … users with technical queries relating to several products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Business Awareness. Develops an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. Follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents … s problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner. Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Team Working. Acts More ❯

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the … will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: The Head of Data Service Provider is responsible for leading the design, delivery, and operation of enterprise data services, ensuring they are secure, reliable, and aligned with organisational strategy. This role will drive … the evolution of data platforms, governance, and service models to enable high-quality, trusted, and scalable data services for internal and external stakeholders. The successful candidate will combine deep expertise in data management with strong leadership, commercial acumen, and the ability to build high-performing teams. Responsibilities: Strategy & Leadership: Define and deliver the organisation’s Data Service Provider More ❯

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the … will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: The Head of Data Service Provider is responsible for leading the design, delivery, and operation of enterprise data services, ensuring they are secure, reliable, and aligned with organisational strategy. This role will drive … the evolution of data platforms, governance, and service models to enable high-quality, trusted, and scalable data services for internal and external stakeholders. The successful candidate will combine deep expertise in data management with strong leadership, commercial acumen, and the ability to build high-performing teams. Responsibilities: Strategy & Leadership: Define and deliver the organisation’s Data Service Provider More ❯

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the … will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: The Head of Data Service Provider is responsible for leading the design, delivery, and operation of enterprise data services, ensuring they are secure, reliable, and aligned with organisational strategy. This role will drive … the evolution of data platforms, governance, and service models to enable high-quality, trusted, and scalable data services for internal and external stakeholders. The successful candidate will combine deep expertise in data management with strong leadership, commercial acumen, and the ability to build high-performing teams. Responsibilities: Strategy & Leadership: Define and deliver the organisation’s Data Service Provider More ❯

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the … will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: The Head of Data Service Provider is responsible for leading the design, delivery, and operation of enterprise data services, ensuring they are secure, reliable, and aligned with organisational strategy. This role will drive … the evolution of data platforms, governance, and service models to enable high-quality, trusted, and scalable data services for internal and external stakeholders. The successful candidate will combine deep expertise in data management with strong leadership, commercial acumen, and the ability to build high-performing teams. Responsibilities: Strategy & Leadership: Define and deliver the organisation’s Data Service Provider More ❯

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the … will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: The Head of Data Service Provider is responsible for leading the design, delivery, and operation of enterprise data services, ensuring they are secure, reliable, and aligned with organisational strategy. This role will drive … the evolution of data platforms, governance, and service models to enable high-quality, trusted, and scalable data services for internal and external stakeholders. The successful candidate will combine deep expertise in data management with strong leadership, commercial acumen, and the ability to build high-performing teams. Responsibilities: Strategy & Leadership: Define and deliver the organisation’s Data Service Provider More ❯

Job Title: EMEA Technical Delivery Supervisor Location : Sheffield Salary: Competitive Job type: Full Time, Permanent Overview: TNS's Technical Delivery team are highly skilled and committed Network Engineers tasked with designing and delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver 'Right First Time & On Time'. The non … standard team is responsible for delivery of both customer services and internal networks and defining processes for future standard delivery. The successful candidate will lead this team The Supervisor will be responsible for line management, leadership, guidance, vision, accountability, and oversight of a regional team that is part of the Global Technical Delivery team It is also expected … team of 5 Engineers in region There is an expectation that some out of standard working hours would be a normal part of the job to ensure that the delivery needs of the global organisation are well supported Responsibilities: Provide technical leadership and individual contribution to ensure demands of the team are met Manage resource capacity planning across the More ❯

Service Manager/Salesforce – Remote (UK-based) – Circa £71K + Benefits I'm working with a high-growth SaaS scale-up that operates within a highly regulated industry, and they're currently looking for a hands-on Service Manager with deep Salesforce experience to join their team. My client is seeking someone who understands the nuances of service delivery in a regulated environment and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Role & Responsibilities: Take ownership of the live service … management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive continual service improvements and support scalability as the business grows Essential Skills & Requirements: Strong, hands-on Salesforce experience, including deployments and configuration Proven background in Service Management or a similar More ❯