351 to 375 of 565 Service Delivery Jobs in the UK

experience in DBT (Design Build Tool) . You will drive end-to-end analysis and process optimisation across fixed network design, build, and delivery workflows. Key Responsibilities: Gather and translate business requirements into actionable functional specifications. Analyse fibre/copper network design processes and validate data models. Ensure seamless … lifecycles. Hands-on experience with DBT and Fixed OSS environments. Proven ability to deliver scalable OSS solutions that enhance operational efficiency, design accuracy, and service delivery timelines. Education & Certifications: Relevant degree in a technical or business discipline preferred. Certifications related to telecom or OSS are advantageous. Additional Information ...

business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with … point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build ...

support for our software solutions. You ll work with a range of stakeholders HR/Payroll managers, Finance, IT professionals to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you’ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

exceptional client service. They are looking for an experienced Sales development Manager to lead their FM team, drive performance, and help grow our service offering. Values driven: This is a value driven business and successful candidates should be able to demonstrate the following values: Getting stuff done Going … finance teams to develop competitive, compliant, and profitable bids Analyse tender requirements and produce compelling commercial and technical responses Costing & Commercial Management: Accurately estimate service delivery costs for hard and soft FM contracts Prepare pricing models for contracted revenue, ensuring margin targets are achieved Understand risk, mobilisation costs ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

/7/365 data centre. In this pivotal role, you will lead a large, skilled engineering team, driving operational efficiency and service delivery within a critical banking facility. Your expertise will be key in maintaining the reliability and availability of high-voltage systems, critical engineering infrastructure … responsibilities will include:- Leadership & Team Development : Lead a talented engineering team, driving performance, delivering training, and planning for future succession. Inspire high levels of service excellence and foster a collaborative environment. Operational Excellence : Oversee 24/7 operational management of the data centre, ensuring continuous availability and compliance with ...

support processes. The role will require a strategic thinker with strong experience of working within an ITSM environment with software products.The role will oversee service delivery and applications support as well as helping to manage deployments and client site engagements. You will be a key part ...

optimisation initiatives. Lead and mentor a team of professionals within the technology department. Manage budgets and allocate resources effectively. Drive innovation to improve service delivery and user satisfaction. Profile A successful Head of Optimisation should have: Proven expertise in leading optimisation strategies within the public sector or similar ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

established organisation with a nationwide network, offering structured support services across their offices. They provide a collaborative working environment with a clear focus on service delivery and continuous improvement. Infrastructure Support Analyst Benefits Salary of £30,000 to £35,000 plus 25 days holiday plus bank holidays, Private ...

growing organisation operating within a highly technical, real-time monitoring environment. Technology is at the heart of the business, supporting nationwide operations and critical service delivery, making this a hands-on and varied IT role with genuine responsibility and progression opportunities. This position will suit someone technically curious ...

driven decision-making across the division. This role will support the deployment of best practice in data analysis, reporting, and digital solutions to enhance service delivery for both internal and external stakeholders. You will work closely with property, asset management, compliance, and digital teams to ensure high-quality ...

Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy. Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable. Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts ...

office workflows. The purpose of the role is to take AI strategy and turn it into real, production-ready capability. You'll own the delivery of AI-enabled initiatives across systems that underpin onboarding, sales, customer support and service delivery, with a clear focus on operational impact … stakeholders to ensure AI and automation are fully embedded into day-to-day processes and driving measurable improvements. Key Responsibilities: * Own end-to-end delivery of AI-enabled initiatives across internal enterprise systems and workflows * Act as product owner for AI integration within platforms such as Salesforce, Zuora ...

ensure resilience, data protection and operational continuity. Work closely with third-party providers, raising/tracking tickets, managing performance and ensuring high-quality service delivery. Benefits: The opportunity to own internal IT in a modern, growing organisation Exposure to cloud, security and infrastructure work beyond typical support roles ...

other events. Essential Skills & Experience: Experienced Senior Technical Pre-Sales Engineer or Solutions Architect. Previous experience in an MSP with understanding of managed services delivery challenges. Broad technical knowledge across IT infrastructure, networking, security, cloud, and enterprise systems. Strong customer-facing experience in pre-sales, consultancy, or technical delivery. ...

problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle — from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...

Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

Technical Manager Northampton £45,000 £55,000 + Benefits Join a leading IT service providers delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk … deliver an exceptional customer experience. You ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What s on offer: Hybrid working (3 days in/2 days remote after probation), days holiday + bank holidays (rising ...

with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide … join an organisation that will be leading the way for the whole industry, redefining operating models, improving performance, reducing cost and providing the best service for our customers. As Head of Innovation and Digital Transformation, you will be at the heart of our mission. You will lead digital transformation ...

will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director … that we are exceeding client expectations as an agency partner and responding to client needs at all times. To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success To ensure that support ...

team. It will suit someone who enjoys building structure, coordinating senior stakeholders, and driving progress across multiple workstreams without needing a large delivery team beneath them. The Role The initial priority is ownership of a multi-year Corporate Affairs technology transformation programme, coordinating activity across brand, content, communications, research … structural initiatives as the function matures. Key responsibilities Technology & digital transformation Lead the Corporate Affairs technology transformation programme, from business case through to delivery oversight Review existing tools and define what should be retired, replaced or scaled into enterprise platforms Design a clear roadmap to 2030, including workstreams, dependencies ...