376 to 400 of 597 Service Delivery Jobs in the UK

Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst: • 2–3 years’ experience in a 1st/2nd line IT support role. • Strong experience with ...

Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst:• 2–3 years’ experience in a 1st/2nd line IT support role. • Strong experience with ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate … ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including ...

role, with office attendance (at Britannia House, Bradford) determined by programme and business needs. You will lead the SAP function, ensuring high-quality operational service delivery while playing a key role in a major ERP transformation programme, including the selection and implementation of a new system. Key Responsibilities … Lead SAP incident, problem, and service management (BAU) Oversee SAP change and release processes, including CAB governance Support ERP transformation and migration to a new platform Manage SAP vendors and third-party suppliers Ensure SAP security, access controls, and audit compliance Engage with stakeholders to translate business needs into ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … successful Tech Manager: Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients Manage and support client IT hardware, software, and network infrastructure. Actively support and manage the onboarding of new clients, taking ownership ...

inside IR35) We are looking for an experienced Cyber Security Project Manager to join our clients Cyber Security team, supporting the delivery of a range of high-priority initiatives. This role will include ways of working, providing structure, momentum, and clarity across complex technical workstreams, particularly in addressing gaps … successful candidate will be responsible for coordinating activity across 15 AD workstreams, ensuring alignment, visibility, and progression across teams and suppliers. Key Responsibilities Lead delivery across multiple AD-related cyber workstreams, ensuring gaps are identified, prioritised, and resolved. Develop and maintain robust, realistic project plans, covering dependencies, risks, resource ...

business presentations, making Customer visits Maintaining and developing existing Customer relationships to ensure contracts are renewed and to proactively upsell into Customer base Attending 'Service Review' meetings with existing Customers to improve relationships, communication and to facilitate an upsell/renewal Acting as the escalation point for any Customer … internally and externally to ensure that negotiations/deals progress smoothly. Internal contacts include: Pre-Sales Solution Architects, Framework Manager, Bid Team, Marketing Team, Service Delivery Managers, Sales Support, Finance, Head of Public Sector Sales and Senior Management such as CEO, Group Sales Director. External contacts will vary ...

individual contributor/escalation point, but with eventual direct reports and responsibility for mentoring early‐careers staff. They typically hire grads into the service desk and develop them into wider areas, so they want someone confident coaching and helping people find their feet. High-level responsibilities include: User-facing … helpdesk support, onboarding & offboarding Acting as escalation point for the service delivery team SLA reporting, customer satisfaction reporting & improvement Hardware lifecycle management Windows & Mac (Linux nice to have) AD (on-prem & Azure), VPN, Anti-Virus Ticketing systems Knowledge base/FAQ (Confluence + internal system “Nebula”) Audio & Visual ...

About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

spend with existing accounts Manage and grow a portfolio of key strategic accounts with strong development potential Drive sales across a range of service lines including planned maintenance, compliance services, project works, reactive maintenance and specialist services Client Relationship Management Build and maintain strong relationships with key decision makers … stakeholders Act as a trusted partner to clients, identifying opportunities to expand service delivery Work closely with operational teams to ensure successful mobilisation and delivery of new contracts Collaboration & Stakeholder Engagement Work closely with internal marketing, sales and operational teams to identify opportunities and support growth initiatives ...

customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes. The Role As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre … escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Skills & Experience We're looking ...

centred on investment-backed lending and retail savings, utilising cutting-edge technology including Thought Machine Vault and Salesforce, with a digital-first, AI-augmented service model. The Role The Head of Operations will initially design and build all customer-facing operational processes, financial crime workflows, and credit operations capabilities … ahead of regulatory approval. Post-launch, the Head of Operations will transition to governing service delivery, ensuring operational excellence, regulatory compliance, and customer outcomes meet the standards required of a newly authorised bank. Key Responsibilities of the Head of Operations: Design and build customer operations capabilities from inception ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

senior member of the team, you will lead a group of P2P Analysts and Administrators, supporting their development while driving high standards of service delivery to both internal stakeholders and external suppliers. This position is well suited to someone who enjoys leadership responsibility, thrives in a high-volume … transactional environment, and is motivated by improving processes and strengthening financial controls. Key Responsibilities for the Role: Lead the day-to-day delivery of the Procure to Pay function, ensuring supplier payments are accurate and processed on time across multiple entities Oversee supplier statement reconciliations, investigating and resolving discrepancies ...

Benefits The Opportunity We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering. This Technical Manager (MSP Build Lead) role offers a rare opportunity to join at the ground level, starting with a small … portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function. Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development. Key Responsibilities Manage multiple client IT environments (on-premise ...

+ Bonus + 10% Pension A leading engineering and technology organisation within the energy sector is seeking a Cybersecurity Technical Lead to support the delivery of secure, resilient solutions across critical infrastructure projects. This role plays a key part in strengthening the security of systems that underpin … energy network, contributing to a more intelligent and sustainable future. Key Responsibilities Provide expert cybersecurity guidance to project teams across engineering, development, and service delivery, ensuring secure-by-design solutions Design and implement robust security architectures for both software and hardware components in line with customer and regulatory ...

Benefits The Opportunity We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering. This Technical Manager (MSP Build Lead) role offers a rare opportunity to join at the ground level, starting with a small … portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function. Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development. Key Responsibilities Manage multiple client IT environments (on-premise ...

drive growth across strategic accounts and new business streams. This is a fantastic opportunity for a commercially driven professional with a strong background in service sales and key account management , who thrives in a consultative, relationship-led environment. The Role You will be responsible for developing and growing both … high-quality account management to ensure client satisfaction and retention Lead on proposals, contract renewals, and commercial negotiations Work cross-functionally to ensure successful service delivery and solution development Maintain accurate pipeline and proposal activity within CRM systems Represent the business at client meetings, presentations, and industry events ...

business models and E2E business processes ✅ Design and synthesize E2E supply chain processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service ✅ Build multi‐year transformation roadmaps leveraging: SAP S/4HANA SAP SaaS Line‐of‐Business solutions Non‐SAP platforms (e.g. Salesforce, Microsoft) ✅ Identify digitization … Skills 15 years+ experience in IT and strong hands‐on SAP consulting experience Outstanding Solution Architect or Lead experience on complex SAP programs Proven delivery of at least 5 end‐to‐end SAP implementations Experience with Greenfield, Brownfield, or Hybrid S/4HANA transformations Deep expertise ...

team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly support service delivery across the council and trust. Why Join You'll play a key role in developing a new team that will in ensuring … help streamline operations, improve decision-making, and contribute to high-quality customer experience across the organisation. Key ResponsibilitiesAs part of the Customer Master Data Service, you will: Deliver accurate, high-quality customer data services for the council and trust. Process new and updated customer records to agreed standards ...

penetration testing engagements across infrastructure, applications, cloud, and more. Responsibilities include scoping projects, conducting testing, and producing clear, client-facing reports while ensuring strong service delivery standards. Skills: Active SC/DV Clearance (SC/DV cleared). Experience with a range of penetration testing tools. Experience … status or above. This is an excellent opportunity to work for a company that With a strong reputation for technical excellence and client-centric delivery, they provide tailored solutions to address complex cyber risks. Do apply with your UPDATED CV on the link below or contact ...

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This ...

seeking a hands-on, driven Head of IT to join a rapidly expanding specialist insurance group. This is a pivotal role for a delivery-focused leader who enjoys high levels of ownership and the opportunity to shape a technology function from the ground up. You will … Leadership: Develop and deliver an IT roadmap aligned with the Group’s growth plans, providing commercially focused advice to the senior leadership team. Operations & Service Delivery: Oversee all infrastructure, hardware, and end-user computing, ensuring reliable service across multiple offices. Vendor Management: Review and manage outsourced support ...