501 to 525 of 810 Service Delivery Jobs in the UK

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery. The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence to influence ...

recovery exercises.Perform root cause analysis for storage-related incidents and implement preventive actions.Collaborate with systems programming, network, database, and application teams to ensure seamless service delivery.Utilize automation tools such as NetView, System Automation (SA), CA OPS/MVS, and similar products to improve operational efficiency.Automate repetitive storage administration ...

collaborate effectively with peers in the Insights communityIdentify research process improvements or develop new processes that help the team and BTI provide excellent service deliveryBe a mentor and a coach by supporting more junior team membersBe client-centric while actively seeking to help clients engage regularly and often with ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for a hands-on EUC Provisioning and Hardware Technician to support the build, configuration, imaging, repair, and deployment … deployment issues Carrying out hardware repairs including fault finding, part replacement, and system restoration Visiting customer sites across Guernsey to support timely device delivery within SLAs Maintaining accurate documentation across builds, repairs, and configuration changes Performing quality assurance checks on all devices before deployment Working with third-party ...

recognised as a subject matter expert leading complex assurance projects, making strategic risk decisions, and taking a hands-on leadership role in the delivery of information security initiatives. What You'll Be Doing Identifying and analysing cyber security risks using a range of methodologies, and advising risk owners … assess security control designs and configurations for effectiveness in risk mitigation A collaborative, consultative approach with a genuine desire to help your team succeed Service delivery/project management experience; Agile and DevOps exposure is a plus Nice to have: A track record of building trusted relationships with ...

business opportunities within medium and large commercial organisations Build relationships with Facilities Managers, Estates Teams, Procurement Managers, Directors and key stakeholders Negotiate contracts and service agreements Develop account growth plans to increase spend and service penetration Manage the sales pipeline and forecast future opportunities using CRM Conduct regular … client review meetings and identify new compliance requirements Work closely with Operations to ensure excellent service delivery Represent the company at networking events, exhibitions, and client meetings Achieve ambitious sales, margin, and growth targets Requirements Essential Proven success in Key Account Management, Business Development or Strategic Sales Experience ...

address these issues appeals to you, then we would love to hear from you. The Role The IT Operations Manager will oversee operational service delivery, supplier and MSP relationships, operational governance, security compliance and service improvement initiatives. You will play a key role in maintaining high levels … service for colleagues and members, while driving efficiencies, enhancing user experience and ensuring operational readiness across the organisation. To be shortlisted for this post, you must have: - Strong experience managing infrastructure, cloud, and network operations - Experience managing suppliers and MSPs, including supplier governance, contract performance management, and operational assurance ...

supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure … cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support ...

this role. Job Description: Overview of Business Area/Job Description: The DXC (Ent Serv UK Limited), AMPA Programme is responsible for the continued delivery and future growth of the Advanced Mission Planning Aid (AMPA) and associated products. Used widely within the RAF and various foreign Air Forces, AMPA … based role supporting the AMPA programme and specifically fulfilling contractual requirements. A Systems Engineer undertaking the System Administration role provides computing facilities to the delivery team and maintains those facilities to meet AMPA project needs. They are responsible for providing a Project Support Environment that meets the specification defined ...

information below. Job Description: Overview of Business Area/Job Description: The DXC (Ent Serv UK Limited), AMPA Programme is responsible for the continued delivery and future growth of the Advanced Mission Planning Aid (AMPA) and associated products. Used widely within the RAF and various foreign Air Forces, AMPA … based role supporting the AMPA programme and specifically fulfilling contractual requirements. A Systems Engineer undertaking the System Administration role provides computing facilities to the delivery team and maintains those facilities to meet AMPA project needs. They are responsible for providing a Project Support Environment that meets the specification defined ...

client is one of the UK’s largest privately owned supplier of Fleet Management Solutions technology systems and are looking to appoint an experienced Service Engineering Manager as they continue to grow from strength to strength. This role requires a proactive and dynamic Engineering professional to help lead … support the engineering team operations. This role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering team, ensuring operational excellence, client satisfaction, and effective communication between departments. ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related … issues. Provide on-site and remote technical support to customers. Manage faults and service tickets in line with agreed SLAs. Liaise with project and support teams to ensure efficient job completion and customer communication. Support the sales function with technical expertise during customer engagements and solution design. Maintain accurate ...

deliver. A strong focus is placed on encouraging meaningful lawyer adoption of GenAI, supporting complex use cases and helping Corporate teams develop future ready delivery models. About You You have experience in Corporate transactional work and an appreciation for the role that technology can play in enhancing the client … propose innovative or technology enabled solutions. Represent the IDT team in client conversations and proposals. Opportunity Identification and Qualification Identify opportunities to improve service delivery through process change, technology adoption, automation and new delivery models. Assess commercial impact and prepare cases for investment. Translate needs into defined ...

upgrades, system improvements, installations, and technology change programmes Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans Managing suppliers, technology partners, service agreements, and infrastructure-related budgets Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice Leading the investigation … operational procedures Providing technical leadership, guidance, and support to IT colleagues and wider teams Supporting the development and implementation of IT policies, standards, and service improvement plans Infrastructure and Network Manager Skills and Experience Required Proven experience managing IT infrastructure, networks, and technical services in a complex organisation Strong ...

maintenance and improvement of CI/CD pipelines using Jenkins, Groovy and GitLab Monitoring platform performance, availability and reliability Troubleshooting infrastructure, deployment and service issues Supporting Linux and Windows-based systems Working with PostgreSQL databases and associated platform services Contributing to automation, platform improvements and operational resilience initiatives Collaborating … closely with development and support teams to improve service delivery Please note, occasional participation in an on call rota may be required What we're looking for We're less interested in finding someone who has done everything on the list and more interested in finding a strong ...

Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation … effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber ...

story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse. Key Responsibilities Produce performance reports on service delivery, outcomes and KPIs. Analyse complex data and present findings in clear, engaging formats. Develop and maintain dashboards using Power BI and Excel. … Support reporting for funders, commissioners and trustees. Maintain reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design ...

closure and problem resolution. Manage the full contract lifecycle: renewals, modifications and terminations. Order and contract management. Coordinate with stakeholders to resolve any customer service, delivery, or billing blockages. Maintain and update Salesforce opportunities, contacts, contract records, quoting history. Support client relationship activities: attend meetings (on-site … colleagues in Commercial Support or related roles when required Required profile Experience & Competencies Background in sales support, contract/order management, or customer service, with industry experience and advantage but not essential. Comfortable working under tight deadlines and in changing environments; resilient with a proactive mindset. Stakeholder management: ability ...

nature of the programme and as working in a live secure government client. British Nationals only Experience of leading technical specialists in product delivery or equivalent disciplines. Experience managing operational service delivery in a complex operating environment. Track record of delivering services and reporting to KPIs. Experience … mechanisms to assess the effectiveness of processes and organisational structures, enabling ongoing optimisation and scalability as the product and business evolve. Manage the operational delivery of all secure spaces products once in-life. Manage all onsite activities for the secure pods products to ensure a successful delivery ...

secure technology landscape. The Role This is a strategic technology leadership position with responsibility across technology strategy, digital transformation, information security, infrastructure and IT service delivery. You'll work closely with the IT Director and wider senior leadership team to understand the future direction of the business and determine … have responsibility for the wider Microsoft technology environment and IT infrastructure, including Azure, Microsoft 365, servers, networks, communications, devices, backup and recovery and IT service delivery. You'll ensure the technology estate remains secure, resilient and fit for purpose while continuing to evolve alongside the business. Information security will ...

flexibility alongside responsibility.The RoleReporting directly to senior leadership, you will oversee the day-to-day management of office operations, ensuring high standards of service, organisation, and professionalism across the business.Key responsibilities will include:• Managing and developing the reception and administration team• Providing PA and executive support to senior management … project costings and general business administration• Working alongside the Facilities Manager to oversee premises and facilities matters• Identifying opportunities to improve processes, efficiency, and service delivery• Providing wider operational support to Directors and senior managementThere may also be opportunities for the successful candidate to become involved in selected ...

alongside responsibility. The Role Reporting directly to senior leadership, you will oversee the day-to-day management of office operations, ensuring high standards of service, organisation, and professionalism across the business. Key responsibilities will include: * Managing and developing the reception and administration team * Providing PA and executive support … project costings and general business administration * Working alongside the Facilities Manager to oversee premises and facilities matters * Identifying opportunities to improve processes, efficiency, and service delivery * Providing wider operational support to Directors and senior management There may also be opportunities for the successful candidate to become involved ...

international retail clients, you will play a key role in managing reactive and planned maintenance activities, coordinating engineers, subcontractors and clients to ensure excellent service delivery and contractual compliance. This is an excellent opportunity for someone with experience in Facilities Management, Helpdesk Operations or Service Coordination … enjoys managing multiple priorities. Monday to Friday 8am - 5pm with one hour break or 8.30am - 5pm with 30 mins break. Key Responsibilities Helpdesk & Customer Service Act as the first point of contact for clients, engineers and subcontractors. Answer incoming calls and respond to email enquiries professionally and efficiently. ...

users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning … maintaining a stable network environment. Engage with non-technical users effectively, demonstrating excellent communication skills and a customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service ...