501 to 525 of 1,042 Service Delivery Jobs in the UK

Lead blended project teams comprising colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team as a great place to work. Act … Transactions: ideally due diligence, carve-out or integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice and support to key … decision makers. Demonstrated aptitude for quantitative and qualitative analysis. Effective written and verbal communication skills. Experience of delivering high-quality reports and presentations. Experience of leading large, complex, global delivery programmes. Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to lead and develop juniors. Excellent problem-solving skills. What we are looking More ❯

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems, including fire alarms (conventional & addressable), intruder alarms, CCTV (IP & analogue … ll also diagnose and resolve faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance with BS5839, PD6662:2017, BS5266 … Maximise first-time fix rates and meet project deadlines Provide expert advice and maintain strong customer relationships Maintain company vehicle with spares, consumables, and tools Support continuous improvement of service delivery and company reputation Requirements Minimum 5 years experience in fire & security systems installation, servicing, and commissioning Strong technical knowledge of Fire & Life Safety systems and relevant British More ❯

to manage impactful HR and Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets the stage for continued growth … and leadership in project management. Your Team As a Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables are met on time, within budget, and to the highest standards. You’ll also engage with customers … and stakeholders at all levels, fostering strong relationships and a shared vision for success. Your Impact Your role will directly influence the successful delivery of HR and Payroll systems projects, contributing to customer satisfaction and long-term partnerships with MHR. By managing risks, budgets, and resources effectively, you’ll ensure projects are delivered seamlessly, meeting quality expectations and driving More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

London/Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests … are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions … to client issues. • Ensure all work is completed within agreed SLAs and to a high standard of service quality. • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%). • Troubleshoot and resolve issues with Windows, macOS, and mobile devices. • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint. • Configure and More ❯

to manage impactful HR and Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets the stage for continued growth … and leadership in project management. Your Team As a Senior Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables are met on time, within budget, and to the highest standards. You’ll also engage with … vision for success. Your mentorship will support the development of fellow Project Managers, strengthening the team’s expertise and impact. Your Impact Your role will directly influence the successful delivery of HR and Payroll systems projects, contributing to customer satisfaction and long-term partnerships with MHR. By managing risks, budgets, and resources effectively, you’ll ensure projects are delivered More ❯

to manage impactful HR and Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets the stage for continued growth … and leadership in project management. Your Team As a Senior Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables are met on time, within budget, and to the highest standards. You’ll also engage with … vision for success. Your mentorship will support the development of fellow Project Managers, strengthening the team’s expertise and impact. Your Impact Your role will directly influence the successful delivery of HR and Payroll systems projects, contributing to customer satisfaction and long-term partnerships with MHR. By managing risks, budgets, and resources effectively, you’ll ensure projects are delivered More ❯

Job Title: Operations Coordinator Location: Durham Salary: Up to £30,000 Type: Permanent/Full-Time The Opportunity: Our client in Durham is looking for a Service Desk Coordinator who’s got top-tier admin skills, a confident phone manner, and thrives in a fast-paced, team-driven environment. If you're someone who gets things done, keeps things … organised, and isn’t afraid to pick up the phone, this could be the perfect fit. Key Responsibilities: Coordinate and schedule service calls and appointments for clients. Dispatch technicians for installations, repairs, or support tasks. Monitor service orders to ensure timely and accurate completion. Communicate with clients to understand their needs and provide updates. Maintain records of service calls, work orders, and customer interactions. Resolve service-related issues and escalate when necessary. Ensure compliance with company policies and industry regulations. Prepare reports on service delivery performance and customer satisfaction. What We’re Looking For: Experience in high level admin Strong organisational and multitasking skills Excellent communication — both written and verbal Ability to stay calm More ❯

areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES service clients. As a key liaison between the client and internal delivery teams, you will be responsible for ensuring customer satisfaction, facilitating smooth project execution, and identifying opportunities to … Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services and propose upsell/cross-sell opportunities aligned with … and present regular reports on account health, risks, and success metrics to clients and internal leadership Required Skills and Experience Experience: 4+ years in customer success, account management, or service delivery in an IT/ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery More ❯

New opportunity for a senior leader to oversee the development, delivery, and continuous improvement of cloud services across internal and external clients. This role will lead a team of cloud professionals, managing multi-cloud environments (primarily Azure and AWS) and ensuring reliable, resilient, and efficient service delivery. What You’ll Do: Lead and grow the Cloud Services business … area, aligning it with organisational strategy and customer needs. Manage the performance, development, and succession planning of your team. Standardise and continuously improve cloud service delivery to ensure predictable, high-quality outcomes. Collaborate across the organisation to integrate cloud and on-premise services seamlessly. Drive operational excellence, cost-effective delivery, and adherence to security and governance policies. More ❯

in your own named accounts; driving growth and ensuring the retention of renewals and recurring revenue. You will compile customer quotations and process orders and work closely with the service delivery team to ensure both continuous service improvement and the evolution of services. Support the account team in understanding the wider customer requirements, objectives and business drivers. … Providing a highly professional service to customers at all times. In addition to the above, you will also ensure the in-house CRM system (Salesforce) is maintained and kept up to date and maintain a good knowledge of the my clients services portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities The ideal candidate … You will also have some experience working with field account managers to generate additional contact points and opportunities. Traits and Behaviours Focus on customers - committed to providing the best service to our customers in all that they do Working Together - Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and 'human.' Can Do More ❯

adoption of cutting-edge solutions across the United Kingdom. Working on complex engagements to supply best in class technology solutions across KPMG UK, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … a BAU roadmap of enhancements to our live products, aligned to our evolving business technology requirements. All deliveries are underpinned by security, risk, and compliance and supported by our Service Operations team. What will you be doing as a Product Owner – Microsoft Power Platform Lead point of contact for all activities relating to the successful use and operation of … with the technical team within Digital Labs to assess, configure, manage and implement new technologies and updates/changes Own and manage product roadmaps in collaboration with Digital Labs, Service Delivery, Strategy & Architecture, Security, Desktop, Facilities, and Global product teams Support delivery of product enhancements/upgrades and new solutions within KPMG’s Programme and Project Management More ❯

ClearPlan is hiring consulting positions nationwide! ClearPlan was founded in 2013 and we have grown to more than 200 employees operating in over 30 states. ClearPlan provides Project Management Service Professionals to industries focused on Aerospace and Defense, Energy, Construction, and Healthcare/IT. We strive for excellence and have fun along the way which is why we are …/or Spectrum deployment. Assist clients and project teams in identifying issues and troubleshooting to enhance software performance. Develop and maintain project tools and templates to ensure consistent, efficient delivery and reporting. Collaborate with internal teams to continuously improve service delivery and client satisfaction. Demonstrate high emotional intelligence in client interactions, fostering trust, managing expectations, and navigating More ❯

that provides essential services to its community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results. Description Infrastructure Operations & Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam delivery infrastructure, results … Maintain operational standards and documentation across all IT infrastructure components. Coordinate infrastructure upgrades, patching, and capacity planning. Third-Party & Vendor Management Manage the relationship, performance, and contracts of technical service partners and SaaS vendors. Oversee the technical engagement of third-party Assessors involved in exam content development and systems access. Ensure supplier services meet SLAs and enable efficient delivery … knowledge of backup, DR, monitoring, and cloud security tooling. Excellent documentation, change control, and operational governance skills. Experience managing multi-cloud infrastructure environments, especially across Azure and AWS. Operational delivery and support of enterprise IT environments in a regulated or standards-based setting. Hands-on management of cloud components and services including Logic Apps, Function Apps, and Intune. Proven More ❯

our Managed Services team in Belfast. In this role, you will play a key part in supporting our global clients by managing critical market data operations and ensuring exceptional service delivery. You'll work closely with clients and internal teams across TRG Screen, acting as a trusted partner in helping them optimise their market data estates. This position is … accurate market data inventory records. Own the end-to-end invoice processing lifecycle across multiple clients. Serve as a primary point of contact for clients on operational deliverables. Coordinate service delivery with peers across the Managed Services organisation. Partner with cross-functional teams to ensure alignment with client goals and expectations. Develop, refine, and maintain client-specific process More ❯

To provide onsite support for the in-service management of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and reporting … structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers, and network diagrams. Participate in cyber incident response and awareness training. Ensure compliance with clients standards (CTS, TGN, INF … portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures OT/PCS In-Service Management Assist with configuration management and software library upkeep. Work with system engineers to understand and implement security requirements. Maintain awareness of current cybersecurity threats and vulnerabilities facing the More ❯

To provide onsite support for the in-service management of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and reporting … structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers, and network diagrams. Participate in cyber incident response and awareness training. Ensure compliance with clients standards (CTS, TGN, INF … portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures OT/PCS In-Service Management Assist with configuration management and software library upkeep. Work with system engineers to understand and implement security requirements. Maintain awareness of current cybersecurity threats and vulnerabilities facing the More ❯

AWC Staff Services are looking for an experienced installation/commissioning Engineer to join their Banking security delivery team. The purpose of this role is to have responsibility for delivering a fully compliant small works and commissioning delivery for a growing service delivery business which aim to be the best in market. The ideal candidate must More ❯

As part of an expanding technology team, you'll work in an environment that values innovation, security, and collaboration. We're dedicated to protecting critical systems while enabling seamless service delivery across the organisation and partner networks. Your new role Design, implement, and maintain cutting-edge security solutions across cloud, hybrid, and on-premise environments. Deliver hands-on More ❯

new technologies and processes are adopted effectively across the business. Partner with business stakeholders to capture requirements and deliver effective system solutions. Manage relationships with technology vendors, ensuring high service delivery standards and value for investment. Negotiate contracts and manage vendor performance in line with agreed KPIs. Lead a team of Business Systems specialists, setting clear goals and More ❯

new technologies and processes are adopted effectively across the business. Partner with business stakeholders to capture requirements and deliver effective system solutions. Manage relationships with technology vendors, ensuring high service delivery standards and value for investment. Negotiate contracts and manage vendor performance in line with agreed KPIs. Lead a team of Business Systems specialists, setting clear goals and More ❯

Splunk, and Nucleus Manage vulnerability management end-to-end, from scanning and prioritisation to remediation tracking Coordinate with third-party partners such as Blazeguard and CCX to ensure effective service delivery Oversee secure configuration, endpoint management, and patch compliance across hybrid environments including Azure and AWS Own the UK information security framework and assurance programs including ISO More ❯

open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to … become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed … our customers. What's the opportunity? We're seeking a dynamic and strategic Senior Manager, EMEA Solution Partnerships to build and scale our regional network of consulting, implementation, and service delivery partners. You'll own Intercom's Solution Partner strategy across EMEA, responsible for driving partner-sourced revenue, enablement, and ecosystem expansion. Your focus will be on empowering More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯