551 to 572 of 572 Service Delivery Jobs in the UK

This is your chance to learn new skills and start an amazing career! As an Apprentice you will work within the HPEFS Lifecycle Services Delivery Operation. Our facility is designed to refurbish and remarket preowned IT assets where possible or ethically recycle if no longer usable. You will join … with internal stakeholders using digital communication tools such as Microsoft Outlook and Teams to provide timely updates on test-phase release orders and support service performance targets. Work as part of a small test and support team to monitor application workflows, track order status within test environments, and help ...

established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment. What will you be doing? As a VoIP Support Technician … efficient. You'll work closely with the wider technical team, maintain accurate case documentation, and proactively identify opportunities to improve customer systems and service delivery. What will you need? * Proven experience supporting VoIP systems and telecoms services * Strong understanding of networking fundamentals and troubleshooting * Experience using network diagnostic ...

related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into … insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks ...

related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into … insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks ...

architectural design and BIM Information Technology Enabled Services (ITES) provider with an ISO 9001:2015 and ISO 27001:2022 certified Global Delivery Centre in Mumbai, India. With additional presence in the EUROPE, Australia and UAE, our global reach allows us to provide services to customers with the added benefit … Planning Contribute to regional go-to-market strategy and revenue targets. Develop and execute territory plans to achieve and exceed sales goals. Collaboration with Delivery & Marketing Work closely with India-based delivery teams to design and present tailored solutions. Collaborate with marketing to support campaigns, webinars, and events ...

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … inclusion in all aspects of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people ...

customers to ensure their ongoing satisfaction. Collaborate with internal teams to resolve issues swiftly. Supplier Liaison: Maintain robust relationships with suppliers to ensure seamless service delivery. Customer Advocacy & Feedback: Represent the voice of the customer within the organization to influence product and service improvements. Advocate for customer needs … upsell, cross-sell, and renewal opportunities in collaboration with the sales team. Data-Driven Insights: Analyse customer data to make informed decisions and improve service delivery. Develop and maintain reports and dashboards to track customer success metrics. Problem-Solving: Address and resolve customer complaints and concerns effectively. ...

management support, enablement, and rollout planning for enterprise-scale deployments Salesforce Implementation & Configuration Core Salesforce licence implementations to support RocketPhone use cases (Sales Cloud, Service Cloud, custom objects, automation) Advanced Salesforce configuration, including flows, automation, custom objects, and reporting to support conversation data Ongoing Salesforce configuration and optimisation … customer requirements evolve Maintenance & Managed Services Ongoing maintenance and managed service contracts covering RocketPhone, Salesforce configuration, and integrations Proactive platform optimisation, health checks, and configuration updates Support for upgrades, new features, and evolving business requirements Premium Support Contracts Premium support packages with defined SLAs, response times, and escalation paths ...

Services function. To assist in resolving tasks, incidents and user operating issues through direct resolution. To assist where necessary in the development, implementation and delivery of systems and services in line with company requirements. To ensure all procedures are documented, maintained and monitored that relate to Support Centre service ...

Services function. To assist in resolving tasks, incidents and user operating issues through direct resolution. To assist where necessary in the development, implementation and delivery of systems and services in line with company requirements. To ensure all procedures are documented, maintained and monitored that relate to Support Centre service ...

information to continually assess performance against strategic goals. • Work with the Senior Leadership Team to ensure that the business maintains an excellent reputation for delivery of high-quality services and support to the community. • Manage own time effectively, prioritising critical tasks and adapt to the changing needs … successful operation of the business. • Ensure compliance with Key Care & Support s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. Qualifications and experience required: • Proven track record in successfully completing and winning tenders and framework agreement inclusion, developing, maintaining and leveraging strong relationships within ...

professionally. As a Software Support Analyst, you will be responsible for providing effective application support, helping customers resolve technical and functional queries, and ensuring service levels are maintained. You’ll play an important role in representing the business positively through clear communication and a strong customer-focused approach. … closely with internal teams to escalate and resolve more complex issues. Maintain professional communication with customers and third parties, ensuring a high standard of service delivery. Technical Skills Strong general technical understanding, with the ability to communicate confidently with both technical and non-technical users. Proficient in Microsoft Office ...

Work with business units and support functions to develop, document, and maintain response and recovery plans for critical services, with an emphasis on maintaining service delivery. Monitor and report on operational resilience risks, issues, and incidents, escalating as appropriate to senior management. Engage with clients from regulated sectors … implementing business continuity and operational resilience plans. Proactively identify and mitigate risks to minimise the impact of disruptions on business operations. Strong knowledge of Service Now (BCM and Operational Resilience modules) ideal. Experience with ISO 22301 certification. Certified in Business Continuity Management. Certified Operational Resilience Professional (CORP) or equivalent. ...

This role focuses on generating new employer partnerships, promoting apprenticeship pathways, and driving monthly learner start targets. You will work closely with operational and delivery teams to ensure employers receive a seamless, high quality service from initial engagement through to learner enrolment. This is an excellent opportunity … onboarding steps, and workforce development solutions. Cross Team Collaboration Work closely with administration, trainers, assessors, and quality teams to ensure smooth onboarding and exceptional service delivery. Support marketing activities with content contributions, employer stories, and social media insights. Attend exhibitions, careers events, fairs, and networking opportunities to raise brand ...

primary relationship manager for approximately 400 assigned customer accounts. In this hybrid role, you will be responsible for driving customer satisfaction, renewing service contracts, and identifying upsell opportunities, all while coordinating closely with our support teams to ensure excellent service delivery. The ideal candidate is a proactive account … Company: TEAM Energy are a company specialising in energy management software and services. We are well placed to become a leading software and service provider in our related sectors of energy retail and energy management. In 2019 we moved into employee ownership, meaning that all our employees share ...

Infoblox Consultant - 3 months - Fully Remote - Outside IR35 A leading Internet Service Provider is seeking an experienced DDI and DNS specialist to support, enhance, and scale its critical network services platforms. This role sits at the heart of the provider's IP services estate and will focus … strong troubleshooting instincts, and the ability to operate independently in a high-availability, carrier-grade environment. Key Responsibilities: Design, implement, and operate enterprise and service-provider-scale DDI platforms. Provide expert-level administration and optimisation of Infoblox DDI solutions. Own DNS architecture, including authoritative and recursive DNS services. Manage ...

commercial locations in London and the West End. What You’ll Be Doing: Installing and commissioning various security systems on-site. Delivering outstanding customer service by being professional, efficient, and courteous. Participating in an on-call rota (approximately 5-6 times per year) with added incentives. Ensuring all work … accurate documentation for all projects. Potential opportunities for overtime or additional hours, if interested. Communicating effectively with clients and team members to ensure excellent service delivery. What We’re Looking For: At least 5 years' experience in security systems installations and maintenance. Strong experience with CCTV, Access Control, Entry ...

commercial locations in London and the West End. What You’ll Be Doing: Installing and commissioning various security systems on-site. Delivering outstanding customer service by being professional, efficient, and courteous. Participating in an on-call rota (approximately 5-6 times per year) with added incentives. Ensuring all work … accurate documentation for all projects. Potential opportunities for overtime or additional hours, if interested. Communicating effectively with clients and team members to ensure excellent service delivery. What We’re Looking For: At least 5 years' experience in security systems installations and maintenance. Strong experience with CCTV, Access Control, Entry ...

technology. You’ll take ownership of achieving a consistent monthly revenue uplift, working closely with internal technical and customer success teams to ensure exceptional service delivery. It’s a role that offers real variety — from strategic account planning to consultative conversations that make a tangible impact on client operations. … looking for a commercially astute and personable Account Manager with experience managing B2B client relationships, ideally within technology, SaaS, or service-led solutions. You’ll combine strong communication and organisational skills with a proactive approach to account development and customer retention. A background in subscription or contract-based sales ...

solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (e.g. Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation … data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium ...

solutions. Share professional expertise and contribute to knowledge exchange in specialist field. Working with key stakeholders (e.g. Principal Investigators, researchers, external customers, or other service users) to provide specialist solutions in the planning and design of research experiments. Defining accurate methods and providing detailed results, analysis and interpretation … data. Maintain awareness of developments and changes in specific area of practice Planning & Organising Resources Plan and prioritise own workload to best meet service demands. Manage a delegated budget, and grant budgets as appropriate, ensuring sufficient consumables and resources are available for service delivery. Contribute to short, medium ...

network is designed, monitored and supported. Theres a clear focus on automation and software-defined networking, but without losing sight of day-to-day service delivery. Theyre adding to the network team due to growth and they want engineers who have their finger on the pulse … Alongside reactive support, youll also carry out regular health checks and audits across the customer estate to spot potential issues early and improve overall service quality. Its a busy MSP environment, so youll need to be comfortable managing multiple tickets at once and taking part in a 24/ ...