We are seeking a skilled and dedicated Field Services Bench Technician to join our dynamic IT support team. This role is pivotal in providing exceptional technical support and servicedelivery to our clients. As a Bench Technician, you will be responsible for diagnosing and troubleshooting hardware issues, ensuring that IT equipment operates efficiently and meets our clients" needs. … Active Directory and Exchange. Set up and maintain printers and multi-functional devices connected to client networks. Collaborate with team members and clients to identify and implement improvements in service delivery. Stay updated on modern technologies and best practices to enhance the quality of IT support provided. Maintain a positive, helpful attitude while managing workloads and stress effectively. Requirement … Experience with printers and multi-functional devices in a networked environment. A full driver's license and access to a personal vehicle for travel. Strong communication skills and a service-oriented mindset. Flexible and agile personality, with a willingness to learn and adapt to new technologies. The preceding job description had been designed to indicate the general nature and More ❯
is installation, you will also provide 2nd line technical support where required—assisting with escalated faults, carrying out advanced diagnostics, and supporting the wider technical team to maintain high service standards. Roles and Responsibilities Install, configure, and test network and telecoms services including broadband, fibre, SIP, VoIP, and LAN/WAN solutions Carry out fibre splicing, cable termination, and … structured cabling to required standards Conduct site surveys to assess installation requirements, infrastructure readiness, and potential challenges Liaise with the ServiceDelivery Coordinator to ensure correct stock, equipment, and documentation before attending site Work with network providers and third-party contractors to complete installations and resolve on-site issues Ensure installations are completed to company quality standards and … health and safety requirements Provide clear and accurate documentation of completed work, including configuration details, test results, and any follow-up actions Assist with 2nd line troubleshooting, supporting the Service Desk and Network Operations teams with diagnostics and remedial work Perform remote or on-site fault analysis for escalated customer issues, ensuring timely resolution or appropriate escalation Maintain company More ❯
ClearPlan was founded in 2013 and we have grown to more than 200 employees operating in over 30 states. ClearPlan provides Project Management Service Professionals to industries focused on Aerospace and Defense, Energy, Construction, and Healthcare/IT. We strive for excellence and have fun along the way which is why we are the Employer of Choice for our … related to CMiC deployment. Assist clients and project teams in identifying issues and troubleshooting to enhance software performance. Develop and maintain project tools and templates to ensure consistent, efficient delivery and reporting. Collaborate with internal teams to continuously improve servicedelivery and client satisfaction. Demonstrate high emotional intelligence in client interactions, fostering trust, managing expectations, and navigating More ❯
introduce the role As a Utilities Operations Engineer, you will be responsible for the safe operation, maintenance and contractor works activities within the bounds of your appointed Electrical Network delivery area. You will hold Authorised Person appointments and undertake work activities within your appointed area. Key Responsibilities as part of your day-to-day role: Produce, and review switching … to have experience in some of the following: Experience operating high voltage switchgear. Engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment. Delivery of Utilities engineering intelligence for relevant networks. Experience in utility/building servicedelivery over a large portfolio of buildings. Delivery of engineering services across the … Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you More ❯
and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities … Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, ServiceDelivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security More ❯
proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities … Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, ServiceDelivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security More ❯
proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities … Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, ServiceDelivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security More ❯
proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities … Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, ServiceDelivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security More ❯
on virtualisation technologies and cloud-enabled platforms to deliver resilient, scalable, and secure enterprise infrastructure solutions. Responsibilities: Provide technical support in virtualisation and infrastructure services, resolving complex incidents and service requests. Design, deploy, and manage virtualisation environments across VMware, Hyper-V, KVM, and cloud-native platforms. Support migration projects from on-premises to private/public cloud platforms (AWS … and enforce backup, disaster recovery, and security best practices for virtualised environments. Apply automation and Infrastructure-as-Code (IaC) practices using Terraform, Ansible, PowerShell, or Python. Follow established DXC servicedelivery frameworks, standards, and compliance requirements. Requirements: Bachelors degree in Computer Science, IT, or related field, or equivalent combination of education and experience. Strong knowledge of virtualisation technologies More ❯
Technology is responsible for the operation, development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and servicedelivery are firmly aligned to business requirements and long term strategy of the group. Technology Functions Architecture and Development team - responsible for the provision of shared services including … floor. Infrastructure team - supports the operation of all production services, voice and data networks, other voice systems and desktop systems. Programme Office and Purchasing - responsible for definition, prioritisation and delivery of the annual investment portfolio as well as procurement and software licence management. IT Risk and Control - responsible for implementing and managing all technology related controls over IT and More ❯
Technology is responsible for the operation, development and support of all technology across all areas of the local and international business. We ensure the IT strategy, architecture solutions, and servicedelivery are firmly aligned to business requirements and long-term strategy of the group. Technology comprises the following functions: Architecture and Development team - which is responsible for the … which supports the operation of all production services, voice and data networks, other voice systems and desktop systems. Programme Office and Purchasing - which is responsible for definition, prioritisation and delivery of the annual investment portfolio as well as procurement and software licence management. IT Risk and Control - which is responsible for implementing and managing all technology related controls over More ❯
with solid technical knowledge, strong troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining clear communication with users throughout. … IT solutions and technologies. Keep technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT ServiceDelivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on More ❯
Operations (D365 F&O) and the Microsoft Stack of Technologies. This role enables effective collaboration between technical and operational teams, ensuring that systems integration aligns with organisational goals, improves servicedelivery, and supports Barnardo's mission to transform the lives of vulnerable children and young people. The post holder will be key in driving process automation, maintaining data … open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are … days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner More ❯
together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia … be located within a reasonable commuting distance. Responsibilities Oversee the Incident and Major Incident process with a focus on resolving incidents as quickly as possible. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Ensure all active and ongoing incidents are documented and clearly handed over to the incoming Incident Manager at the … end of the shift, supporting smooth 24/7 service continuity. Strengthen escalation and critical incident management - Provide clear leadership during high-impact incidents by taking ownership, ensuring timely engagement of the appropriate technical and management resources, and facilitating effective, customer-focused communication throughout the incident lifecycle. Own and progress aged Incidents until they are successfully resolved. Deputise for More ❯
east sussex, south east england, united kingdom Hybrid/Remote Options
MF Telecom Services
play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem solving, and ensuring the highest level of servicedelivery to our clients. The engineering role will allow for up to 2 days working from home post passing probation. This will be an office based and on … Company events Company pension On-site parking Work from home Application question(s): Do you live within a 45 Minute Commuting distance of the office? (TN11 9HW) Experience: Customer service: 1 year (preferred) Licence/Certification: Full (Manual) UK Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
infrastructure role involving systems administration, proactive monitoring, and implementation of approved changes to ensure optimal performance across critical platforms. Youll collaborate closely with internal teams and stakeholders, contributing to servicedelivery and operational excellence. Whats on Offer: Salary: £50k DOE 10% DV clearance bonus 5% company bonus Benefits pack 10% employer pension, 26 days leave plus banks More ❯
managing security policies aligned with industry standards like ISO 27001, NIST, GDPR Exceptional stakeholder management and communication skills Proven ability to manage third-party vendors, define SOWs, and oversee servicedelivery Ability to analyse access-related risks and respond effectively during security incidents Experience in developing and enforcing governance, risk, and compliance (GRC) frameworks Nice to Have Skills More ❯
managing security policies aligned with industry standards like ISO 27001, NIST, GDPR Exceptional stakeholder management and communication skills Proven ability to manage third-party vendors, define SOWs, and oversee servicedelivery Ability to analyse access-related risks and respond effectively during security incidents Experience in developing and enforcing governance, risk, and compliance (GRC) frameworks Nice to Have Skills More ❯
managing security policies aligned with industry standards like ISO 27001, NIST, GDPR Exceptional stakeholder management and communication skills Proven ability to manage third-party vendors, define SOWs, and oversee servicedelivery Ability to analyse access-related risks and respond effectively during security incidents Experience in developing and enforcing governance, risk, and compliance (GRC) frameworks Nice to Have Skills More ❯
VMware ESX & vSphere virtualised infrastructure. Core Infrastructure: Expertise in Active Directory, Group Policy, and general MS365 administration. Experience: Minimum 7 years in a 3rd line IT support, analyst, or servicedelivery role. Desirable "Nice-to-Have" Skills: Experience with Cisco networking (Switches, Routers, ASAs). Knowledge of Azure VDI, SharePoint, or SQL Server. Experience with backup solutions like More ❯
core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN, LAN More ❯
database, ensuring it stays accurate and comprehensive Support scoping calls and collaborate with account managers to define penetration testing requirements, provide technical input, and ensure seamless client interactions and service delivery. Improving knowledge and capability through both on the job learning and self-study, preparation for exams and bringing an enthusiastic can-do attitude Delivering high quality engagements to More ❯
Deloitte Tax LLP in a variety of way, including: Client Management : Participate in the day-to-day interactions with client's project team members and Deloitte project leadership members. Delivery : Work with a team to optimize tax and legal process, leveraging technology to align tax and legal software with the clients' specific requirements and goals. Solutions: Work with a More ❯
and help us position Deloitte as the clear legal technology leader. As a Legal Technology Manager Client Management : Manage the day-to-day interactions with executive clients and sponsors. Delivery : Work with a team to optimize legal processes, leveraging technology to align legal software with the clients' specific requirements and goals. Solutions : Identify, design and leverage technology and innovative More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate seamless servicedelivery acros... More ❯