551 to 575 of 600 Service Delivery Jobs in the UK

Location: Birmingham (Central) Office Based 5 days a week Salary: £32,000 - £37,000 Contract: Full-time, Permanent An established and growing Managed Service Provider is looking for a Level 2 Desktop Support Engineer to join their technical team, supporting a broad client base across cloud, infrastructure … someone who enjoys working across a variety of technologies and environments, with a strong focus on Microsoft 365, infrastructure support, and customer-facing service delivery. Key responsibilities: Supporting and administering Microsoft 365 environments, including Intune, Entra ID, MFA, and security policies. Managing endpoint devices and assisting with device compliance ...

requiring presence by phone, virtual and onsite. Key Responsibilities: Resolve diverse issues across Windows endpoints, Microsoft 365, and core business applications, ensuring high-quality service and timely escalation. Manage users, licensing, and security within the Microsoft 365 stack while overseeing device enrolment and policy deployment via tools like Intune. … communication to clients and maintaining detailed documentation. Proactively identify recurring technical issues and propose modern solutions to improve the internal knowledge base and overall service delivery. Key Skills and Experience: Commercial experience in an IT Support role, ideally within an MSP or client-facing environment Strong windows 10/ ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

Title: IT Support Engineer Location: Honiton, Devon Salary: £28,000 - £32,000 PLUS 30 Days Holiday rising with service, Vendor Certifications/Qualifications, Private Pension, Private Healthcare, Pool Cars/Vans We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service … Provider in Honiton, Devon. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery. In addition to this, you will get involved in exciting project work and visit customer sites. This business pride themselves on their company ...

Team, supporting a range of MSP clients. The successful candidate will diagnose and resolve IT issues, manage incident queues, and ensure consistent, high‐quality service delivery. You'll act as an escalation point for junior engineers and maintain strong communication with clients throughout the support lifecycle. Key Responsibilities … Serve as an escalation point for Apprentices and Tier 1 Engineers. Log all support interactions accurately and maintain timely client updates. Manage incidents and service requests, ensuring SLAs are consistently achieved. Provide high‐quality technical support to clients across a range of technologies. Assist the Tier 2 Manager with ...

Title: Network Engineer Location: Northwest Salary: Competitve Type: Permanent Sector: Public Sector Job Description We are looking to recruit a highly service focused 2nd line technical support engineer to provide remote and occasional on-site support for customers’ network infrastructure. Therefore the successful candidate will need to be based … customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4. May require overtime ...

accurately within HubSpot CRM/Helpdesk. Provide first-line troubleshooting and resolution for application, user access, and basic system issues. Ensure all incidents and service requests are managed in line with SLAs and KPIs. Escalate complex or unresolved issues to 2nd/3rd line support with clear documentation. Application … Deliver a professional, empathetic, and solutions-focused service. Keep customers informed with clear, jargon-free communication Identify recurring issues and feedback trends to improve service delivery. Documentation & Continuous Improvement Create and update internal and customer-facing documentation. Contribute to FAQs and troubleshooting guides for our SaaS Solutions. Highlight opportunities ...

their cyber security posture in alignment with cybersecurity posture aligns with industry best practices and regulatory requirements. Security Principals lead the day-to-day delivery and growth of Solutions Consulting engagements for large, complex organizations. They drive material business cases that generate significant, transformational work. This requires building strong … security solutions. You will drive innovation, oversee complex projects, and serve as a subject matter expert on cybersecurity practices and emerging threats. Key Engagement Delivery Responsibilities: Develop and execute strategies to enhance the customer’s prevention, detection, response, and recovery measures. Lead and mentor a team of cybersecurity professionals ...

solutions into the UK Defence and Government sectors. We are seeking an experienced Test Lead to take ownership of testing strategy, planning and delivery across complex secure environments. This is an excellent opportunity for a driven testing professional with leadership experience to play a key role in ensuring … government customers. The Role As Test Lead, you will be responsible for defining and executing test strategies while coordinating testing activities across projects and service delivery. You will work closely with engineering, delivery and stakeholder teams to ensure quality standards are met and maintained throughout the service ...

have an exciting opportunity for you! Our client is seeking a dedicated MEM Laptop Refresh Incident Call Handler to join their vibrant Service Desk team. About the Role: As a Service Desk Analyst, you will play a crucial role in ensuring that end users receive top-notch support … guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication throughout the process. Collaboration: Engage with other ...

take ownership of technology operations across several sites. This role sits at the heart of the business, blending strategic oversight with hands-on delivery, with particular emphasis on enterprise systems, core infrastructure, and ongoing technology improvement initiatives. Key Responsibilities Manage day-to-day IT operations across multiple locations. Oversee … including configuration, support, and improvement. Maintain infrastructure across servers, networks, storage, and cloud platforms. Lead IT projects, upgrades, and system enhancements. Manage suppliers and service delivery. Support users and improve IT service standards. Ensure cybersecurity, data protection, and system reliability. Key Requirements ERP experience (Microsoft Dynamics 365 Business ...

Company Our client is an Oracle specialist consultancy with a proven track record for world-class delivery of services and products. They work with some of the largest global firms as well as being partners of some of the biggest names in the industry. They specialise in delivery … Role We are looking for a Senior Oracle Cloud Procurement Lead to join the team. You will play a key role within the delivery assurance team supporting a major client implementation of Oracle Fusion Cloud ERP, HCM and EPM. You will be part of the Enterprise Solutions Practice team ...

responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of 20–25, fostering accountability, collaboration, and continuous … growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation ...

hires at all levels to support the strategic growth of the firm. The Role We are seeking a Senior Databricks Data Engineer to lead delivery of data engineering workstreams within large-scale data platform and migration programmes. This role combines hands-on technical expertise with consulting leadership , ensuring … successful design, delivery and operation of modern data platforms while working closely with client stakeholders. You will play a key role in shaping architecture decisions, mentoring engineers and driving delivery across complex engagements. What You’ll Do Lead design and implementation of enterprise-scale data pipelines and lakehouse ...

with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Provide Solution Architecture guidance for identified projects and oversee and provide quality assurance by mentoring, monitoring and training delivery teams Deliver ...

recruiting for an experienced Professional Services Engineer to join a growing Managed Service Provider delivering cloud and infrastructure solutions. This role focuses on end-to-end project delivery, working closely with customers to implement modern Microsoft-based solutions across cloud, security and workplace technologies. Focusing on Azure infrastructure. … based) Training and certification support Career progression opportunities OVERVIEW OF THE ROLE As a Professional Services Engineer, you will take ownership of technical project delivery from initial scoping through to implementation and handover. You will work on a variety of projects, including Azure migrations , Microsoft 365 deployments, Modern Workplace ...

fluctuations in business demands Cost Control & Waste Reduction: Develop and implement cost management and refurbishment strategies to reduce operational cost including logistics, hardware, and service delivery. Vendor and Partner Management: Manage relationships with hardware suppliers and 3PL partners, negotiating contracts and ensuring that service level agreements (SLAs ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part … support staff Managing and supporting Azure and Microsoft 365 environments Supporting infrastructure, networking and endpoint environments Leading system builds, configurations and deployments Contributing to service improvements and operational best practice Working closely with the wider business to support day-to-day IT needs Background and Experience: Experience operating ...

based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part … support staff Managing and supporting Azure and Microsoft 365 environments Supporting infrastructure, networking and endpoint environments Leading system builds, configurations and deployments Contributing to service improvements and operational best practice Working closely with the wider business to support day-to-day IT needs Background and Experience: Experience operating ...

provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will … reading, podcasts, or professional learning. Motivated by delivering value and long-term outcomes. If you are a consultative Account Manager with a passion for service excellence, please apply ...

role, you will be responsible for shaping and delivering the Configuration Management strategy, ensuring our CMDB is accurate, trusted and fully embedded into IT service delivery. You will work closely with internal teams and external suppliers to ensure data quality, strengthen governance, and enhance the value of configuration data … policies and standards Managing the lifecycle of all Configuration Items (CIs) and ensuring updates are accurate and timely Overseeing and assuring supplier activity across Service Asset & Configuration Management Driving the evolution and maturity of the CMDB, including data models, population approaches and integration of multiple data sources Leading CMDB ...

Manager, you'll play a key role in supporting the Governance and Compliance Manager in embedding effective governance procedures across the organisation's Digital service area. You'll work closely with IT, Legal, Procurement, and Finance teams to manage the full lifecycle of IT service contracts - including software … licencing, financial planning, and compliance.You'll also lead monthly contract review meetings, oversee third-party contract records, and ensure that licencing and service agreements are optimised and compliant. Your work will directly support senior managers in making informed decisions and maintaining high standards of service delivery.You will promote ...

Copello are supporting a leading defence technology organisation in the search for a Field Service Engineer to join their team. This is an exciting opportunity to work across cutting-edge systems, delivering hands-on technical support to customers both in the UK and internationally. This role is primarily based … Carry out fault diagnosis, root cause analysis and repair activities on complex systems. Work closely with internal teams, customers and suppliers to ensure effective service delivery. What you’ll bring Background in electronic warfare or military communications environments. Experience supporting hardware, IT infrastructure and networks in secure or defence ...

summary The CDIO plays a pivotal role in the Trust's leadership team providing vision, professional leadership and strategic direction in the delivery of the Trust's aims and improvements in quality, efficiency and effectiveness. Reporting to the Chief Strategy and Partnerships Officer, the postholder will be the lead … expert responsible for the delivery of the digital agenda at the Trust, leading the use and adoption of new digital technologies and approaches including AI, deploying clinical benefits to gain productivity, enhance the working lives of colleagues and deliver improved patient experience. Responsible for leading and championing the Trusts ...