76 to 100 of 1,391 Service Delivery Jobs in the UK

looking for an experienced IT Service Delivery Manager to own the customer-facing service relationship for colocation, cloud, and managed infrastructure customers. You will need to be credible in front of customer IT and infrastructure teams, understand the systems underpinning the services we deliver (power, cooling, connectivity … backup/DR, security), and translate operational and incident data into meaningful insight for customers. You'll be the central point of accountability for service quality, working closely with the NOC, engineering, and data centre operations teams to ensure SLA's are met and technical risk is proactively managed. ...

TitleTechnical Services Director (EMEA Grade - Associate)Job Description SummaryTechnical Service Lead for EMEA RegionJob DescriptionThe Director, Technical Services is responsible for the C&W Global Occupier Technical Services platform across EMEA, developing a deep understanding of client business strategies and aligning Technical Services capabilities to support those objectives. … client and regional needs.Role PurposeThe purpose of this role is to lead and develop the EMEA Technical Services platform, ensuring consistent, client-driven service delivery, regional capability building, technical excellence, innovation, and alignment with C&W’s global Technical Services strategy.Mobilise resources across core capabilities and corporate functions ...

have more than 2,500 employees located across six continents serving our customers in more than 120 markets.Role overview:We are seeking a Technical Delivery Manager - Database to own the delivery, service quality and day-to-day running of Planet's database estate across Microsoft SQL Server … Oracle and MySQL, spanning on-premise, Azure and AWS platforms within a large PCI DSS scope. This is a hands-on delivery and service management role rather than a line-management one: the database engineering capacity sits with our managed service partner, and your ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package , this … strong reputation for quality, innovation and customer service. This is an excellent opportunity to play a key role in driving operational excellence and technical service delivery. Duties & Responsibilities Lead the delivery of technical services across print, data, fulfilment and mailing operations. Drive process improvements, new service implementation ...

Your new company A well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business … objectives. Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will ...

assurance and strategic security oversight across a major client account. Acting as the primary security interface between the client security organisation, account leadership and service delivery teams, the role ensures security requirements are understood, embedded and effectively managed throughout the service lifecycle. The role provides trusted security … primary point of contact for strategic security matters across the account. Provide strategic security advice and guidance to client executives, account leadership and delivery teams. Represent security interests within governance, operational, service review and transformation forums. Influence senior stakeholders to support effective risk-based decision making. ...

Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned ...

exposure to diverse businesses.Job DescriptionBuilds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes.Key … ResponsibilitiesGlobal Leadership & Service Culture: Define and implement a global deskside operating model with clear accountability; foster partnerships with service owners and regional teams and lead regional alignment reviews.Enablement, Capability & Readiness: Deliver global enablement and training for deskside teams including onboarding and ITIL education; promote knowledge management adoption ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with ...

summary The Digital Service Delivery Manager manages the Service Desk and Desktop Support Teams to ensure the highest quality of service possible with the resources available is delivered to our users. Ensure calls are prioritised in line with the Service Level Agreement. Produce and monitor … Service Level Reports and escalate any issues that might prevent the teams from meeting the Service Level Agreement. Our support teams are the front line for all Digital Services so this role is critical to ensuring the smooth and effective running of these critical teams. You will also ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

business solutions and smart homes by designing our own hardware, enabling it with seemless software, and tying it all together to the cloud.As a Service Delivery Manager — EMEA in the eero Customer Support team, you will own the end-to-end support experience for customers across the EMEA … countries. You'll develop and engage a team of exceptionally talented supervisors, agents, and vendor partners — owning regional performance through Key Performance Metrics and service delivery quality. This is a high-impact leadership role where you'll shape how millions of EMEA customers experience eero, while building ...

This role offers a rare opportunity to shape how HR shows up for every employee, every day. As the HR Service Delivery Product Owner and Knowledge Lead, you will lead askHR, UL Solutions’ global HR portal and primary entry point for HR support. This role exists to define … govern, and evolve the enterprise HR service delivery experience, acting as the single accountable owner for askHR as a global platform and knowledge ecosystem supporting more than 15,000 employees. You will directly influence how employees access HR services at scale, with measurable impact on HR efficiency, risk ...

sales Director is a senior leadership role responsible for the development, governance, and ongoing evolution of the organisation's service and technology portfolio. Reporting to the Chief Operating Officer, the role ensures that the organisation's portfolio of services and solutions is clearly defined, aligned with strategic priorities … into robust, commercially viable solutions and that services are developed with clear operational frameworks. The role works cross-functionally with Strategy, Marketing, Sales, and Service Delivery leadership to ensure the portfolio remains aligned with customer needs, operational capability, and market demand. Main Duties and Responsibilities Provide strategic leadership ...

health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives. Job Description Service Delivery Manager Salary: £38,500 per annum & Company Benefits Hours:37.5 per week Location: Covering Greater Manchester Contract Type: Permanent Full Time … ourService Delivery Manager, you will play a key role in supporting the delivery of an exciting new programme by leading the operational delivery of the service and ensuring a high quality, participant-centred employment and wellbeing service that delivers positive outcomes. Leading and developing ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

Service Desk Manager London - (4 days On-site, Friday WFH) 50,000 - 65,000 + 25 Days Holiday + Career Progression + PensionAre you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

28.08.26 Interview expected to take place in the week commencing 07.09.26 Bradford Teaching Hospitals NHS Foundation Trust is looking for an experienced, inclusive and service-driven IT Service Delivery Manager to lead the delivery of high-quality IT support across Bradford Royal Infirmary and community sites. … tools, access and support they need to deliver excellent care. Main duties of the job You will provide strategic and operational leadership for IT Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into operational environments. ...

looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects … operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/£29.40 per hour Umbrella Contract: 12 months+ | Immediate Start Key Responsibilities: Manage ICT service delivery and service performance. Lead ...

t. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership.You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service.If … Months) | Hybrid Working (3 Days Office/2 Days Home)40,000 - 50,000 DOE + Excellent Benefits Permanent | Full TimeReporting to: Service Delivery ManagerProduct/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital TransformationPedigree: Leading Microsoft Partner & Managed Services ProviderYour Background/Skills ...

Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate . … delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU. Key experience: Proven Service Delivery ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...