76 to 100 of 578 Service Delivery Jobs in the UK

Professional Services Manager

Hiring Organisation
Trident
Location
Brighton, East Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
will lead and coach a team of solutions architects, technical consultants, field engineers, and resource coordinators. You will be responsible for ensuring that service delivery is profitable, efficient, well-resourced, and consistently aligned with exceptional customer service. The successful candidate will have a strong understanding of relevant industry … standards and practices. If you have experience leading a technical delivery team and thrive in a fast-paced environment, we invite you to join us and make a significant impact on our clients’ success. The chosen candidate will be part of Trident’s Leadership Team, playing a crucial role ...

Service Desk Advisor (IT/MSP)

Hiring Organisation
Ernest Gordon Recruitment
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£26,000
Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £27,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience … Service Dek and/or First Line Support role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled ...

ICT Delivery Officer

Hiring Organisation
Sellick Partnership
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
£40777 - £45091/annum
Delivery Officer Cardiff City Council £40,777 to £45,091 Permanent, Full-time Cardiff/hybrid working Overview of the ICT Delivery Officer role Sellick Partnership is currently partnered with Cardiff City Council to recruit an ICT Delivery Officer to join their expanding Infrastructure team … this opportunity provides and exciting series of projects that will allow you to expand on current knowledge and skills. Key responsibilities of the ICT Delivery Officer Manage supplier relationships, contracts and procurement in line with statutory and corporate requirements Work with senior managers, ICT teams and education services ...

Head of Operations (Service Delivery & Automation)

Hiring Organisation
ASC Connections Ltd
Location
Bedfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services/HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period … sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . ...

Service Desk Manager

Hiring Organisation
Nextech Group Limited
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, Permanent The Opportunity We are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based … onsite in Bedford with regular travel to our London office. This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong ...

Senior IT Support Analyst

Hiring Organisation
Huws Gray
Location
Llangefni, Gwynedd, Wales, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
join us? We rely on our Senior IT Support Analysts to act as a key point of escalation for technical issues, and assist the Service Delivery Manager in overseeing day-to-day operations of a small local team of Support Analysts in Llangefni. You'll need to ensure … high-quality service delivery, maintain operational efficience and drive continuous improvement. Working in one of our Central Support Functions you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done. Here ...

IT Director

Hiring Organisation
Executive Recruit
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £120,000 per annum
across the organisation. The successful candidate will be the key authority on all technology matters, responsible for the entire technology ecosystem, from infrastructure and service delivery to security, data, and strategic innovation. This role is critical in empowering our teams with best-in-class tools, ensuring relentless operational … year IT Strategy that accelerates growth, and enhances productivity. Drive Operational Excellence & Enablement: Ensure the provision of a comprehensive, reliable, and user-centric IT service that fully equips all colleagues to exceed customer expectations. Lead Technology Innovation & Investment: Anticipate future needs, develop a prioritised roadmap of change, and ensure ...

Head of IT

Hiring Organisation
Comtecs Ltd
Location
Canterbury, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £120,000 per annum
Technology/Head of Information Systems – IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid (3/2). £100k - £120k +Bonus … Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ...

Insurance Application Lead

Hiring Organisation
Pioneer Search Ltd
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 - 75,000 Annual
Applications Service Lead (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 3 days onsite) We are seeking an experienced Applications Service Lead or Service Owner with a background in specialty insurance or the London Market to take ownership of service delivery … remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery ...

Site Operations Manager

Hiring Organisation
Rise Technical Recruitment
Location
Wolverhampton, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£55000 - £60000/annum Great Benefits Package
excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time … their critical data. In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs ...

Service Desk Analyst

Hiring Organisation
South West Water
Location
Exeter, Devon, South West, United Kingdom
Employment Type
Permanent
Salary
£28,000
your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from … candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line ...

Service Desk Analyst

Hiring Organisation
South West Water
Location
Exeter, Devon, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from … candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line ...

Service Desk Manager

Hiring Organisation
Reed
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum, Inc benefits
infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

IT Service Desk Manager

Hiring Organisation
Reed Technology
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

Solution Architect

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Telford, Shropshire, United Kingdom
Employment Type
Contract
Contract Rate
£625 - £645/day inside ir35
Major Incidents (MIs) according to the formal Technical Escalation Model. As the Solution Architect you will have ownership of the solution design through the delivery phases. Task Description: Technical Authority for a portfolio of services. Technical management of issues escalated. Provide communication about fixes for technical risks … live service resulting from HPI's or MI's. Input into the technical aspects of the Service Roadmap. Approval of key technical aspects of change onto the service. Technical liaison for the Service Director in communicating technical service risks and issues to key stakeholders. Advise Service ...

IT Service Delivery Manager

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 Annual
Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well … established service management team helping to lead the delivery of high-quality IT support services and drive click apply for full job details ...

Deputy Head of Service for Performance and Quality

Hiring Organisation
Victim Support
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance? Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes? If you are passionate about using data to tackle complex problems, improve systems … scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Deputy Head of Service for Performance & Quality you will: Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service Produce management information ...

Senior Service Designer

Hiring Organisation
Owen Reed
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£58,000 - £64,000 per annum
Overview Our client is seeking Senior Service Design Consultants to support the delivery of user-centred, strategically aligned services across complex client environments. This role takes a holistic view of organisational ecosystems, leading service strategy, shaping propositions, and guiding multidisciplinary Agile teams to deliver meaningful outcomes … users and organisations. This opportunity is well suited to experienced service design professionals who are confident operating at senior level, influencing stakeholders, and contributing to leadership, delivery excellence, and community development. Responsibilities • Lead strategic planning for services to ensure alignment with business objectives and user needs. • Define ...

Project Manager (IT/MSP)

Hiring Organisation
Ernest Gordon Recruitment
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£50,000
team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake On offer is the unmissable opportunity for the successful Project Manager or similar to join … Previous working experience in a Project Manager role or a related position Strong organisational, communicational and analytical skills Keywords : IT, IT Managed Services, MSP, Service, Delivery, Managed, Service Delivery, Managed Services, Service Desk, Advisor, 1st Line, Cardiff, Wales Reference : BBBH23672 If you are interested ...

Digital Assurance Lead

Hiring Organisation
FDM Group
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
enthusiastic and passionate advocate of user-centred design who will ensure digital services are designed, built and continuously improved in line with the Government Service Standard. The role plays a key part in helping teams do the right things, in the right way, at the right time, and supporting … governance around spend controls and service assessments. Responsibilities: Ensuring ongoing compliance for Digital & Technology spend, providing advice, guidance and identifying spend before commitment. Running an effective spend controls process and meeting reporting requirements. Maintaining the Digital Pipeline and supporting colleagues in tracking digital spend. Coordinating Service Standard assessments ...

Head of Service Delivery

Hiring Organisation
Sanderson Recruitment
Location
United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation click apply for full job details ...

Head of Service Delivery

Hiring Organisation
Sanderson Recruitment
Location
South West, United Kingdom
Employment Type
Contract
Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

Lead Service Designer

Hiring Organisation
Brightbox GRP Ltd
Location
East London, London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£525 per day outside ir35 - fully remote
Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum ...

Knowledge and Service Transition Manager

Hiring Organisation
DGH Recruitment Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£65000 - £75000/annum
Knowledge and Service Transition Manager A fantastic opportunity has arisen for an experienced Knowledge and Service Transition Manager to join a global law firm on a permanent basis. Knowledge and Service Transition Manager Summary: The successful candidate will be responsible for managing knowledge management practices and supporting … transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. Knowledge and Service Transition Manager Key Responsibilities: * Develop and maintain knowledge management practices aligned with ITIL ...

ICT Support Officer

Hiring Organisation
Sellick Partnership
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
£40777 - £45091/annum
relationships with schools, stakeholders and internal teams through consultation and collaboration Develop and grow ICT services for schools, maximising customer value, income potential and service benefits Provide strategic and operational advice on school-based ICT projects, ensuring end user requirements are reflected in specifications Work with senior managers … teams to plan, coordinate resources and deliver projects successfully Manage operational ICT services, including procurement, Service Desk incidents, SLAs, performance monitoring and reporting Drive service improvement, customer satisfaction, compliance, quality standards and health and safety Experience needed for the ICT Support Officer Practical understanding of user experience ...