1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT team. … laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE Location: Exeter Contract Duration: 3 Months Rate: Competitive An organisation is seeking a skilled IT Service Desk Analyst for a 3-month contract. In this role, you will provide first-line support to colleagues and partners, ensuring More ❯
collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global … for new/updated software and hardware is an advantage Projecting work and acting as liaison to other teams as needed Regular traveling to support other United Kingdom offices/sites (Chandler’s-Ford, Maidenhead & Datum). Shipping logistics to remote users. Good communication and documentation skills are an … to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of More ❯
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work in More ❯
we're open to flexible hours to fit around family commitments. Knowledge and Skills: Essential: Minimum 2-3 years' experience in a similar IT Support Role Performing remote troubleshooting through diagnostic techniques and asking pertinent questions Determining the best solution based on the details provided of the issue and … maintain full documentation in line with existing procedures Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets Execute and have input into internal IT related More ❯
Darwen, Lancashire, North West, United Kingdom Hybrid / WFH Options
STL Technology Solutions Ltd
Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software … part of your daily tasks. What you will be doing: As first point of contact youll be answering calls and logging tickets for the Support desk. Carrying out basic investigations of tickets ensuring all details are available for our Support team. Client follow ups as required. Administration of … call stack, maintaining a high standard of call notes. Maintaining good communication with the customerat all times. Liaising with support colleagues to ensure calls are closed according to SLA. Configuring Hardware onsite ready to ship to clients (Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯
Royal Devon University Healthcare NHS Foundation Trust
Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business and clinical … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯
Royal Devon University Healthcare NHS Foundation Trust
Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business and clinical … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯
log files, disk space and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause … analysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while coordinating vendor support * Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks * Working on cloud … container technologies and Kubernetes * Design, development, testing and deployment of Tableau Dashboards * Report writing with tools such as PowerShell, JavaScript, HTML and SQL * Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve * Strong customer focus - understanding the needs of the More ❯
Keen to work in an autonomous support role and make a real impact on the support function? You'll join a multi-brand manufacturer seeking a proactive and solutions-focused Support Analyst. This role centres around Dynamics 365 Business Central and offers a rare opportunity to combine … support with ERP analysis and long-term progression into configuration, implementation or development. You’ll be part of a close-knit IT function that delivers exceptional service across a group of brands operating under a single ERP platform. With a high-performing helpdesk already in place, your focus will … be on owning support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You’ll also contribute to internal training initiatives, help streamline processes, and take part in project work as the business continues to modernise its ERP estate. Key More ❯
Japanese-Speaking Helpdesk Analyst Job Description: We are seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is … required as comprehensive training will be provided. However, familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team … written and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required; training will be provided. Previous customer-facing or support roles are a More ❯
have direct ability to liaise and own issues outside of Commodities technology, such as middle office, operations, front office, business unit management and other support teams giving opportunities to facilitate effective and timely resolution to user queries and issues. Internal Citi and External Markets training is highly supported as … into how Citi handles its Oil, Gas, Power and Structured/Index products to name just a few. Responsibilities: Handling day to day BAU support for the Global Commodities business and associated downstream teams. Exposure to booking systems like trade booking, Risk Systems, E-trading platforms, etc. Resiliency to … availability of applications and associated infrastructure. Contributing to the defining stability measures to design, test, and accomplish a material reduction in outages. Provide business support for mission critical trading system used by Sales & Trading and back office users. Support all aspects of Commodities trade life cycle flows including More ❯
Commodities and Interest Rates Derivatives, Trade Support London Fixed Term/Permanent 4-5 Days per week on-site We have an exciting opportunity to work within our Post Trade Services team to provide ongoing support to a Tier 1 Global Investment Bank. This role involves pro-actively … as completing Novations , Early Settlements and Unwinds . The project supports the front to back execution of trading and structured deals, and provides trade support across Commodities including Oil, Gas, Power, Emissions, Agriculture and Metals and Interest Rate Derivatives for over 30 traders across Europe and APAC. In addition More ❯
reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of … Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Power Systems Support Team within the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level More ❯
Job Title: Support Engineer Client: Fintech Trading Firm Role: Permanent Salary: £140,000 + Market leading bonus Location: London My client are looking for a Engineer to join their Integration & Deployment team - where technology meets precision. This team is the engine behind seamless product delivery, working at the intersection More ❯
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
East London, London, United Kingdom Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯