City of London, London, United Kingdom Hybrid / WFH Options
Ventula Consulting
Application SupportAnalyst – Higher Education - £370 pd Inside IR35 Our London based higher education client now has a great opportunity for an Application SupportAnalyst to join them on a 6-month contract assignment. This is a really interesting role for a talented professional to join a globally recognised organisation. The Application SupportAnalyst will be responsible for providing first-line support using an ESM ticketing system and will support and triage issues in line with standard ITIL processes. They will be doing basic scripting in Python, and will have working knowledge of Linux and AWS. Key Skills: First-line support experience Working knowledge of Linux (essential) Familiarity with standard More ❯
Application SupportAnalyst – Higher Education - £370 pd Inside IR35 Our London based higher education client now has a great opportunity for an Application SupportAnalyst to join them on a 6-month contract assignment. This is a really interesting role for a talented professional to join a globally recognised organisation. The Application SupportAnalyst will be responsible for providing first-line support using an ESM ticketing system and will support and triage issues in line with standard ITIL processes. They will be doing basic scripting in Python, and will have working knowledge of Linux and AWS. Key Skills: First-line support experience Working knowledge of Linux (essential) Familiarity with standard More ❯
Applications SupportAnalyst Southampton - 5 Days On-site £26,000 - £30,000 Our client is a long-established SaaS organisation currently expanding their Application Support team. They’re looking for an enthusiastic Applications SupportAnalyst to help manage and resolve support issues while contributing to more analytical tasks and escalating when necessary. This is … a great opportunity for someone with a passion for technology, whether you're looking for your first role in applications support or someone with previous support experience ready for a new challenge with growth potential in a supportive team environment. We’re looking for candidates who possess the following: Great communication skills both written and verbal Passionate about More ❯
London, England, United Kingdom Hybrid / WFH Options
Ventula Consulting
Application SupportAnalyst – Higher Education - £370 pd Inside IR35 Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Our London based higher education client now has a great opportunity for an Application SupportAnalyst to join them on a 6-month contract assignment. This is … a really interesting role for a talented professional to join a globally recognised organisation. The Application SupportAnalyst will be responsible for providing first-line support using an ESM ticketing system and will support and triage issues in line with standard ITIL processes. They will be doing basic scripting in Python, and will have working knowledge … of Linux and AWS. Key Skills: First-line support experience Working knowledge of Linux (essential) Familiarity with standard ITIL processes AWS experience Basic Python experience (highly desirable) Rate: £370 per day Inside IR35 Duration: 6 months Location: Hybrid/Central London More ❯
Application SupportAnalyst - Saas Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. … Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate consideration and interview this week! Application SupportAnalyst - Saas Oscar Associates (UK) Limited is acting as an Employment Agency More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Oscar Associates (UK) Limited
Application SupportAnalyst - Saas/SQL Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £35-40K + benefits. Apply now for immediate consideration and interview this week! Application SupportAnalyst - Saas/SQL Oscar Associates (UK) Limited is acting More ❯
Applications SupportAnalyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications SupportAnalyst to join their growing enterprise IT operations team. You'll be involved in supporting business-critical systems, driving continuous improvements, and maintaining strong operational processes. You'll More ❯
Platform/Application SupportAnalyst- Linux/AWS/Python/MySQL/ITIL Platform/Application SupportAnalyst, with Linux support expereince, is needed to work with our Higher education client within their agile product team supporting key digital platforms. This role combines support responsibilities with hands-on involvement in lightweight development and … release management activities across a modern cloud-based infrastructure. Your will be responsible for providing first-line support through a service management ticketing system, triaging and resolving issues from internal users. Managing incidents, changes, and capacity issues in line with ITIL best practices. Platform/Application SupportAnalyst- Linux/AWS/Python/MySQL/ITIL … services, user management) • Experience with AWS (EC2, S3, IAM, etc.) • Basic to intermediate Python scripting skills • Familiarity with MySQL or similar relational databases • Understanding of ITIL practices for service support Platform/Application SupportAnalyst- Linux/AWS/Python/MySQL/ITIL- Desirable Expereince • Exposure to agile methodologies or SAFe This role offers a chance More ❯
IT Training and Process SupportAnalyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. … Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with the More ❯
Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund, gym membership … contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond … and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction More ❯
About the Job 3 rd Line Cisco SupportAnalyst We require a 3 rd Level Cisco SupportAnalyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd line support level. Full understanding of the architectural and engineering design … issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some … in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
WeAreAspire
Exciting Career Opportunity! Join Our Growing Team as a SupportAnalyst! 🚀 📍 Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for … a SupportAnalyst to join a strong and motivated team! 🌟 🔍 What You'll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑💻 Work with internal teams to test and enhance system … performance 🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues 💼 Who We're Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability More ❯
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application SupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical SupportAnalyst will … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application supportMore ❯
Chalfont St. Peter, Buckinghamshire, United Kingdom
Mobilus Limited
success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application SupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical SupportAnalyst will … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application supportMore ❯
Wales, Butetown Community, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
IntaPeople are currently supporting a globally based Fintech organisation, who due to continued growth require an IT SupportAnalyst to join their Support team. This role will be open to fully remote candidate within the UK but candidates will need the ability to work within the UK without restriction. As part of their Client Services team, you … ll provide technical support to their business customers with technical expertise, platform defects and first point of call for communications when issues arise. Working within the wider team, you’ll report to the Head of IT global support whilst partnering with wider teams within the organisation such as Project Managers and Solution Design Engineers. At least 1+ year … experience in an IT Support or technical customer facing role with excellent troubleshooting skills. Having experience within the SaaS industry, managing enterprise clients and networking concepts would be an advantage but not essential. What you’ll be doing: Be the point of contact for technical issues for large corporate organization Respond to support reports within SLA and with More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Job Switch Ltd
Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution To identify, diagnose, resolve and document technical IT problems and incidents Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and resolve or … and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite jobs and remote support within the Service desk operational hours. 7. Contribute towards the accurate recording of the ICS asset data by completing the appropriate documentation and … submit knowledgebase documentation. 9. Where required, monitor system performance and manage the process of automated and other operational requests and book and dispatch any generated outputs as required IT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT Support AnalystIT SupportAnalystMore ❯
Application SupportAnalyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Application SupportAnalyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line SupportAnalyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You'll Be Doing … ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job learning. … Ideally, you'll bring: A personable, professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills - both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring and Management (RMM) tools What More ❯
Fixed Income SupportAnalyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯
Fixed Income SupportAnalyst Location: London Contract Type: Contract (Duration to be confirmed) Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed Overview: Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS … This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes. Key Responsibilities: Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and … availability. Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams. Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance. Support business, regulatory, and security-driven IT projects across global entities. Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports. Participate in early More ❯
Helensburgh, Dunbartonshire, United Kingdom Hybrid / WFH Options
AWE
Business and Systems SupportAnalyst Location - RNAD Coulport, Helensburgh Package - 30,860 - 40k (Depending on experience and suitability for the role) Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems SupportAnalyst, you will be responsible for the maintenance and continual improvement of information management systems within … process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems … within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management More ❯
value continuous learning, personal growth, and providing our team with the resources they need to succeed. Ready to shape the future? Let's talk. About the role The Production SupportAnalyst is responsible for triaging and resolving incidents and defects in production environments. This role ensures the stability, reliability, and performance of business-critical systems by providing timely … support, collaborating with engineering and product teams, and following established defect management processes. This position has a strong focus on transfer agency (TA) operations , requiring a candidate with extensive experience and understanding of TA workflows, regulatory obligations, and client servicing impacts. Please note that this role is based in London with a requirement to attend our office … days per week Key Responsibilities Respond to incidents raised via the support desk. Triage incidents, identify root causes, and resolve or escalate issues as appropriate. Raise and track defects in the defect backlog, ensuring all required information is documented (title, summary, classification, impacted journey, replication steps, screenshots, error messages, etc.). Collaborate with Site Reliability Engineering (SRE), scrum teams More ❯
Job Title: Support Modeller Analyst Location: Samlesbury - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £ 47,683.00 + Depending on Skillset What you’ll be doing: Analysing, understanding and interpreting in-service data Modelling of the spares and support items necessary for … the operation and maintenance of the Aircraft to inform new bids and changes to existing support contracts Global Fleet MRO (Maintenance, Repair and Overhaul) Forecasts aimed at identifying the necessary events at an aircraft and asset level and providing a forecast of supply chain requirements to fulfil these whilst identifying the impact/opportunity with regards to cost and … of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Support Modelling Team : Our Support Modelling Team is a growing group of specialists at the heart of driving informed, data-led decisions across the business. As the value of More ❯
top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk management, compliance, and a full … suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities The Trading Systems SupportAnalyst will manage the widely-deployed OMS and market … systems involving every major electronic exchange and asset class. Responsibilities will include: Working closely with traders to understand their needs Solving problems by providing level one and level two support for our production systems Contributing to the design and implementation of the support system to enhance reliability and self-correction Enhancing our existing Python script framework, driving its More ❯