To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to … user needs. Key Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch … assurance , vulnerability management , and coordination with SOC/XDR providers Ensure compliance with cyber and data protection standards (e.g. Cyber Essentials) Monitor service level agreements (SLAs), escalate issues, and lead service reviews Coordinate change activity to ensure minimal business disruption Deliver customer-focused service improvement initiatives Support audits and business continuity planning Essential Skills and Experience Demonstrable experience More ❯
more than 5,000 successful projects and we’re a trusted partner for global enterprises and organizations throughout their data journeys. Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution. As an innovative, global … leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Headquartered in Boston, Massachusetts with offices in countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives. The … act as a trusted advisor to business leaders, driving people strategies and delivering proactive, high-impact HR solutions. You will play a key role in areas such as talent management , employee relations , organizational design , leadership development , and changemanagement —ensuring alignment with both regional and global business priorities. Key Responsibilities Strategic Partnership Partner with senior leaders and More ❯
Manager - Modular Platforms Location: Nottingham, UK Start date: 01/09/2025 - 31/03/2026 Rate: £ tbc Hours: 37.50 per week Key Job Responsibilities Project Delivery & Management: Deliver projects to agreed parameters (scope, time, budget, quality). Define and manage resources and project plans. Monitor and report on risks, issues, dependencies, and variances. Review outcomes and … client and consumer outcomes. Strive to exceed customer expectations. People & Performance: Lead and mentor project team members (indirectly). Encourage high performance and a can-do culture. Support performance management through project-based objectives. Governance & Risk: Ensure compliance with regulatory and internal governance requirements. Proactively identify and mitigate risks. Promote awareness and adherence to company policies and operating models. … Skills & Experience Required Proven project management expertise across technical and business initiatives. Strong stakeholder management, leadership, and changemanagement skills. Financial literacy and resource planning capabilities. Deep understanding of project governance, tools, systems, and methodologies. Advanced communication, negotiation, and analytical skills. Experience working with cross-functional teams and technical SMEs. Desirable: Experience with modular technical platform More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Defence
to work in a cutting-edge, technology-driven environment supporting global maritime defence projects. The successful candidate will play a vital role in managing and maintaining the Product Lifecycle Management (PLM) system to ensure smooth operations and compliance across the organisation. Responsibilities: Collect and report key metrics as required using the PLM tool. Manage Access & Permissions within Windchill. Oversee … weekly and monthly license audits to ensure compliance. Identify opportunities for process and system improvements. Support tool upgrades and maintenance activities in collaboration with the Configuration Team. Fulfill Configuration Management Service Requests as assigned. Provide support for legacy software systems as needed. Experience Needed: Prior experience in Engineering ChangeManagement, PLM systems, or knowledge of product/… BOM structures, configuration management, and change control. Understanding of engineering and manufacturing business processes. Familiarity with software tools including Requirements Management, ERP, PDM, and PLM systems. Strong communication skills with the ability to promote collaborative working across different business functions and projects. Experience in developing and maintaining user guides and training materials. Experience in Defence, Aerospace, or More ❯
Stockton Heath, Cheshire, United Kingdom Hybrid / WFH Options
First Recruitment Group
/Functional Design Specifications (SDD/FDS) Detailed Software System Specifications (SSS) Test Specifications (Module/Integration/System/Hardware) Support Operation & Maintenance Manuals (O&M), including Database Management Instructions/Guidance. System Rebuild Documentation Supporting project Life Time Records of design documentation etc. In addition to the above, the role shall support the Lead Engineer and Project … Manager in maintaining the planned delivery schedule, reporting technical issues, changes in scope and variations to the programmed activities where necessary. Work with database management systems, programming languages like SQL and Python, collaborating with other disciplines, to create and administer database structures to meet specific client and system requirements. Ensure efficient data access and retrieval through proper indexing, query … database-related issues, ensuring high availability and minimal downtime of hardware and applications. Undertake in-house acceptance testing in a formal, controlled manner of the integrated control system, ensuring change control management is maintained and recorded. Site acceptance testing support (commissioning) may also be required. Experience/Skills/Knowledge/Qualifications: Significant experience in creating and implementing More ❯
Warrington, Stockton Heath, Cheshire, United Kingdom Hybrid / WFH Options
First Recruitment Group
/Functional Design Specifications (SDD/FDS) ·Detailed Software System Specifications (SSS) ·Test Specifications (Module/Integration/System/Hardware) ·Support Operation & Maintenance Manuals (O&M), including Database Management Instructions/Guidance. ·System Rebuild Documentation ·Supporting project Life Time Records of design documentation etc. In addition to the above, the role shall support the Lead Engineer and Project … Manager in maintaining the planned delivery schedule, reporting technical issues, changes in scope and variations to the programmed activities where necessary. Work with database management systems, programming languages like SQL and Python, collaborating with other disciplines, to create and administer database structures to meet specific client and system requirements. Ensure efficient data access and retrieval through proper indexing, query … database-related issues, ensuring high availability and minimal downtime of hardware and applications. Undertake in-house acceptance testing in a formal, controlled manner of the integrated control system, ensuring change control management is maintained and recorded. Site acceptance testing support (commissioning) may also be required. Experience/Skills/Knowledge/Qualifications: Significant experience in creating and implementing More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, changemanagement, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating … solutions; training the client. Requirements: The ideal candidate will have several years experience in ServiceNow design and development in a consulting environment. An understanding of Business Analysis and Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of platform delivery and enhancement. You will have obtained the following More ❯
Burton-on-the-wolds, Leicestershire, United Kingdom
Matchtech
Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers, and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. … cybersecurity principles Soft Skills: Strong troubleshooting and problem-solving abilities Ability to adapt to complex, fast-moving IT environments Knowledge of ITSM processes including Asset, Incident, Request, Problem, and ChangeManagement Ability to work independently. If you are an experienced IT Analyst looking to contribute to a global player in the Power Distribution world, we encourage you to More ❯
Loughborough, Leicestershire, Burton on the Wolds, United Kingdom
Matchtech
Responsibilities: Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers, and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. … cybersecurity principles Soft Skills: Strong troubleshooting and problem-solving abilities Ability to adapt to complex, fast-moving IT environments Knowledge of ITSM processes including Asset, Incident, Request, Problem, and ChangeManagement Ability to work independently. If you are an experienced IT Analyst looking to contribute to a global player in the Power Distribution world, we encourage you to More ❯
clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution designs meet … customer requirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain tools and platforms. Use … continuous improvement, working closely with internal teams to drive operational excellence. Skills and experience; Proven experience in supply chain, logistics, or freight forwarding, ideally in a solutions, consultancy, project management, or implementation role. Strong communication and influencing skills, comfortable engaging with clients at all levels including senior leadership. Experience managing or supporting strategic sales processes (RFx, solution design, value More ❯
Programme Director - ServiceNow IRM Implementation This role is for the Programme Director of the 'ServiceNow IRM Implementation' (formerly 'ORAC Replacement') change initiative. It is a Director level position based in Glasgow, primarily due to stakeholder location. Successful candidates must demonstrate experience in delivering large, complex change initiatives and possess a deep understanding of Barclays' Operational Risk and Control … Frameworks. The role requires excellent planning, delivery management, and stakeholder management skills, as timelines are fixed and non-negotiable. Purpose of the Role Manage change projects that support the organisation's strategic objectives, ensuring delivery on time, within budget, and in compliance with regulatory and internal standards. Accountabilities Manage change projects, ensuring delivery within scope, budget … and quality standards. Develop and oversee project plans covering scope, objectives, timelines, and resources. Communicate effectively with stakeholders, including senior management and external partners. Lead project teams, ensuring proper resourcing and skillsets. Manage project budgets and report on progress. Identify, assess, and mitigate project risks, assumptions, issues, and dependencies. Facilitate changemanagement activities, including training and communication. More ❯
Portsmouth for a 12-month contract, with strong potential for extension. About the Role As a Configuration Manager, you'll be at the heart of our Configuration and Data Management (CADM) team, ensuring best practices are followed and company guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and … providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configuration management activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and changemanagement procedures. Support internal and external stakeholders with CM compliance and evidence. Facilitate Configuration Control Boards … and manage configuration structures (BOMs, Product Trees, etc.). Drive process improvements and support tool development and training. What We're Looking For Minimum 5 years' experience in Configuration Management within a technical or data management environment. Strong knowledge of CM principles (CMII, APQP exposure desirable). Proficiency in MS Office and data/file management tools. More ❯
Portsmouth for a 12-month contract, with strong potential for extension. About the Role As a Configuration Manager, you'll be at the heart of our Configuration and Data Management (CADM) team, ensuring best practices are followed and company guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and … providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configuration management activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and changemanagement procedures. Support internal and external stakeholders with CM compliance and evidence. Facilitate Configuration Control Boards … and manage configuration structures (BOMs, Product Trees, etc.). Drive process improvements and support tool development and training. What We're Looking For Minimum 5 years' experience in Configuration Management within a technical or data management environment. Strong knowledge of CM principles (CMII, APQP exposure desirable). Proficiency in MS Office and data/file management tools. More ❯
AHP/Pharmacist/Pharmacy technician. Working as part of a multi-disciplinary team. Awareness and previous involvement in Clinical Digital Safety and the processes involved. Experience with risk management and the reporting of incidents. Working as part of project teams, or leading projects. Desirable Previous experience in a similar level leadership role in digital health. Experience in changemanagement and service improvement initiatives. Management and leadership experience. Involvement in data analysis and interpretation to inform clinical practice. Qualifications Essential Registered Nurse/AHP/Pharmacist/Pharmacy Technician with current registration. Evidence of continuous professional development in digital health or related fields. Clinical Digital Risk management foundation course (e-learning and face-to-face … session), or equivalent. Evidence of clinical leadership. Desirable Postgraduate qualification in Digital Health, Health Informatics, or related field. Formal training in project management methodologies (e.g. PRINCE2, Agile). Clinical Digital Risk management training to level of Clinical Safety Officer Formal leadership and management qualification Knowledge Essential Knowledge of processes related to digital systems. A working knowledge of More ❯
Senior Technology Project Manager (Integration &AI ) - 12 month FTC Job ID: Location: Southampton Reports to Technology Change Director We are seeking a dynamic and experienced Technology Leader to implement and scale our enterprise integration platform. This role is critical to our digital transformation agenda, enabling seamless connectivity across systems and unlocking the potential of data-driven and AI-enabled … series of strategic AI initiatives, working closely with internal technology teams, business stakeholders, and external professional services partners. This is a high-impact role requiring strong technical acumen, stakeholder management, and a proven track record of delivering complex integration projects. Key responsibilities: Manage and deliver a high-impact, multi-jurisdictional, complex, integration layer implementation project and supporting Technology & 3rd … with executive leadership and technical stakeholders to define project goals, success metrics, and roadmaps for AI innovation and implementation. Drive strategic planning and execution of AI initiatives, including risk management, resource allocation, and changemanagement across multiple business units. Stay current with AI trends and technologies, translating emerging capabilities into actionable project opportunities that deliver measurable business More ❯
space - as well as on the consumers, patients and healthcare workers who depend on these innovative life-saving solutions. Your role: First time right NPI (New Product Introduction) project management with respect to costs, schedule, and quality. Accountable for the design transfers and manufacturing transfers for EC product industrialization activities related to the factory & Contract Manufacture. Communicate and collaborate … with the different stakeholders (e.g., supply chain, business, program management). Manage the business risks related to Product Industrialization. Ensure early involvement in the design process. Ensure an optimal supply chain for the NPIs and AOS (assurance of supply) to serve our customers. Become a lead in the design transfer processes (like APQP, Process Validation) and drive process improvements … re right for this role if: Education Qualification: Bachelor of Science in an Engineering/Technical Discipline or equivalent PMP certification or equivalent experience Technical/Functional Competencies: Project management especially in New Product Introduction (NPI) & industrial integration and transfers. PMI/PMP Competencies like project management (i.e MS-Project plus Agile/Waterfall project planning & execution. Knowledge More ❯
followed by rolling extensions Hybrid. 3 days on site per week. Ideal candidates will have experience within the nuclear, energy, construction or manufacturing sectors. Candidates with experience in Engineering ChangeManagement and IT System Integrations will also be prioritised. About the Role: An international telecommunications organisation is seeking an experienced Digital Project Manager to help ensure a variety … report to a Senior Projects/Programme Manager who will support and be a point of escalation. You must have suitable practical experience of project managing technical and functional change at workstream level from inception to implementation on complex projects. You will work with a group of experienced Consultant and Contractors from different organisations. You will also develop and … ensure quality is Right First Time. Main Accountabilities Within small to medium scale projects co-ordinate the programmes workstreams, on a day-to-day basis on behalf of senior management, to ensure maximum efficiency in the allocation of common resources and skills. Manage 3rd party Supplier resources and engagements on the Project Facilitate the appointment of project managers to More ❯
followed by rolling extensions Hybrid. 3 days on site per week. Ideal candidates will have experience within the nuclear, energy, construction or manufacturing sectors. Candidates with experience in Engineering ChangeManagement and IT System Integrations will also be prioritised. About the Role: An international telecommunications organisation is seeking an experienced Digital Project Manager to help ensure a variety … report to a Senior Projects/Programme Manager who will support and be a point of escalation. You must have suitable practical experience of project managing technical and functional change at workstream level from inception to implementation on complex projects. You will work with a group of experienced Consultant and Contractors from different organisations. You will also develop and … is “Right First Time”. Main Accountabilities Within small to medium scale projects co-ordinate the programme’s workstreams, on a day-to-day basis on behalf of senior management, to ensure maximum efficiency in the allocation of common resources and skills. Manage 3rd party Supplier resources and engagements on the Project Facilitate the appointment of project managers to More ❯
more product groups and teams, taking full ownership of technology solutions and underlying platforms. Your expertise will help transform the way we operate by building capabilities in architecture, product management, and change management. Key Responsibilities Lead the strategy, development, and delivery of platform-based technology solutions. Oversee in-house developed products and products built on SaaS platforms. Collaborate … dashboards (Azure DevOps or similar). Ensure alignment with governance models and stakeholder expectations. Key experience A strong technology background with a platform product mindset. Proven experience in product management for technology solutions and platforms. Ability to lead and scale product teams in a dynamic environment. Strong knowledge of changemanagement and driving digital transformation. Familiarity with More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Pdsluk
Change & Release Manager-North West Our client, a leading player in the automotive industry, is seeking a dynamic Contract Change & Release Manager to join their team in the North West of England. With a workforce of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong … background in Engineering , alongside experience in ITIL , changemanagement, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of hybrid working , allowing you to balance your professional and personal life effectively. If you are passionate about the automotive More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
Microsoft Office & IT Service Desk Systems and Processes. You will have excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. The Clinical Systems Team acts as a central contact point within the IT Department and Suppliers, providing support to the Trust's user … within Service Level agreements. 3. Participate in the configuration, testing, tuning of IT systems appropriate to the role supporting deployment of patches, upgrades and managing individual tasks through the changemanagement process. 4. Responsible for liaising with stakeholders to promote understanding of Trust systems providing support and training as necessary. Articulate and collate their requirements. 5. Responsible for … Requirements Essential Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times. Experience Essential Good understanding of incident management within Call Centre/IT Service Desk environment. Good understanding of logging calls and incidents with 3rd Party Suppliers and their processes. Knowledge of defect management and structured More ❯