Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
skills Ability to engage and influence stakeholders at all levels Strong attention to detail and commitment to process excellence Comfortable working in cross-functional teams Desirable Skills & Experience: Project management or changemanagement experience Scripting or coding skills (e.g., Python, JavaScript) Background in shared services or HR transformation projects Previous experience in HRIS optimisation and implementation What More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
The Role & Key Responsibilities Job title: Senior Business Change & Technology Project Manager Location: Peterborough/London (Hybrid) Are you an experienced Project Manager who thrives on delivering complex business and technology change across global organisations? Do you enjoy navigating ambiguity, aligning senior stakeholders, and leading teams to deliver measurable value? Our BTS Global Delivery Team is growing, and … we're looking for a Senior Business Change & Technology Project Manager to join our PMaaS (Project Management as a Service) function. Operating as an internal consultancy, PMaaS deploys project and programme managers into strategically critical assignments across ABF's global businesses. In this role, you'll take end-to-end ownership of major business change and technology … programmes, from shaping scope through to benefits realisation. What you'll be doing: Managing the end-to-end delivery of assigned business and technology change projects, ensuring alignment with strategic objectives and governance standards. Defining project scope, approach, and schedule, with a focus on delivering measurable outcomes on time and within budget. Managing multi-disciplinary teams across federated businesses More ❯
My well established, market leading Client is urgently recruiting for a Senior Business Process Analyst or Lead to drive end-to-end transformation through process redesign, governance, and change initiatives. You'll lead critical efforts to enhance efficiency, implement transformation roadmaps, and manage change across Agile and Waterfall projects - championing both iterative and phased delivery models. Lead cross … functional process improvement across departments, leveraging Lean, Six Sigma, BPMN, and reengineering principles Design and deliver change initiatives , creating engagement strategies, communication plans, and training for smooth adoption. Plan, track, and implement Agile and Waterfall projects , tailoring approaches to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall: Structured … scope definition, BRDs/FSDs, change control processes, impact analysis, documented stakeholder sign-off Facilitate Agile transformation programs , including pilot execution, tool selection (e.g., Jira, Trello, Asana), and scaling best practices Manage stakeholder alignment in both methodologies, balancing evolving needs with governance and timelines Develop metrics and KPIs , leveraging Agile/delivery metrics (velocity, cycle time) and traditional milestones More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Enigen UK
hours per week) Reports to: VP - Delivery Department: Delivery We are seeking an experienced Oracle HCM Functional Lead to oversee the implementation, configuration, and support of Oracle Human Capital Management (HCM) Cloud solutions. The ideal candidate will have deep expertise in Oracle HCM modules, strong business acumen in HR processes, and the ability to lead functional teams and drive … are known for their excellence in delivery and happy customers. Key responsibilities include: Lead end-to-end implementation and enhancement of Oracle HCM Cloud modules (Core HR, Payroll, Talent Management, Benefits, Absence Management, etc.). Work with business stakeholders to gather requirements, map processes, and design solutions that align with organizational goals. Develop and document functional specifications, configuration … Collaborate with technical teams for integrations, reports, and customizations. Act as a subject matter expert (SME) and provide ongoing post-implementation support and optimization. Train HR users and support changemanagement initiatives. Stay current with Oracle Cloud quarterly updates and provide recommendations on new features. The list of key responsibilities is not exhaustive, and the post holder may More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
responsible for overseeing the end-to-end implementation of the ERP across multiple countries in Europe for a wholesale distribution business. This role requires a deep understanding of Warehouse Management Systems (WMS), Business-to-Business (B2B), and Business-to-Consumer (B2C) operations. Occasional travel within Europe will be required. Reporting into the group IT manager. Key Responsibilities: - Lead and … processes. - Demonstrated ability to manage projects across multiple countries with diverse regulatory requirements. - Experience in data migration, system integration, and stakeholder management. - Excellent problem-solving, decision-making, and risk management skills. - Strong communication and leadership skills, with the ability to engage and influence stakeholders at all levels. - Proficiency in project management methodologies (Agile, Waterfall, or hybrid approaches). … Willingness to travel occasionally across Europe as needed for project implementation. Preferred Qualifications: - PMP, PRINCE2, or relevant project management certification. - Experience in changemanagement and end-user training for ERP systems. - Knowledge of financial and supply chain modules within NetSuite. - Experience working in a multinational environment. More ❯
are seeking a 3rd Line Cloud Network Engineer to join a small, dynamic team of 2nd and 3rd Line engineers. Your responsibilities will include executing planned activities through a ChangeManagement Process, monitoring systems using Event Management tools, and responding to incidents via the Incident Process, including incident triage and escalation to the Service Management Team. … releases entering service Producing and maintaining documentation such as Work Instructions and Patching Schedules Key Skills and Experience: Cloud Administration (e.g., Broadcom NSX-T) Transferable Skills and Experience: Firewall Management (e.g., Cisco Firepower Management Center) Network Devices (e.g., Cisco IOS, NXOS, FXOS, Juniper JUNOS) Network Authentication (e.g., Cisco ISE) Event Management Tools (e.g., SolarWinds) ITSM Tooling & Processes More ❯
and definitions of failures and done. Prepare project, stage and, if necessary exception plans in conjunction with project team and agree them with the project sponsor and the Programme Management Office (PMO). Follow the Norton Rose Fulbright change control process for managing changes to time, cost and scope. Take responsibility for overall progress and use of resources … new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong changemanagement credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a track record … of delivering projects on time, to budget and to agreed quality standards. Knowledge and experience of project management methodologies. Excellent communication and presentation skills, both orally and written. Strong experience in leading, managing and motivating teams. Committed to producing high-quality dashboards, product roadmaps and project plans. #LI-JC1 Diversity, Equity and Inclusion To attract the best people, we More ❯
Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative environment, you will find this an incredibly rewarding role. … chance to progress into a consultant role in the future. Requirements Day-to-day activities you may perform while working with our clients include: L2 application support Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and changemanagement Monitor and troubleshoot system performance and … runbooks and process/policy materials Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira More ❯
Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative environment, you will find this an incredibly rewarding role. … the chance to progress into a consultant role in the future. Day-to-day activities you may perform while working with our clients include: L2 application support Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and changemanagement Monitor and troubleshoot system performance and … runbooks and process/policy materials Participate in an out-of-hours (24/7) support rota Must-haves These are essential to succeed in the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira More ❯
to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and scalability. Your … responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, changemanagement, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, ChangeManagement, and third-party suppliers to maintain high service standards and drive continuous improvement. IT … Operations Management Oversee daily IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. … Coordinate cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. Capacity Management Forecast future More ❯
The successful candidate will play a critical leadership role in delivering complex technical programs and driving key cyber security initiatives, particularly in the areas of Authentication, Identity and Access Management (IdAM), and overall access governance.This role will collaborate closely with cyber security, engineering, and business stakeholders, ensuring the delivery of secure, modern platforms to replace legacy systems. Candidates based … with Cyber Security stakeholders to design and implement secure authentication mechanisms (e.g., MFA, SSO). Drive the rollout of identity governance solutions and ensure integration with enterprise-wide access management systems. Ensure all programs comply with security best practices, regulatory requirements (e.g., GDPR), and internal security policies. Oversee changemanagement and stakeholder training related to new access … control mechanisms. Stakeholder Management Act as a key liaison between Cyber Security, Engineering, IT Service Management, and business units. Translate strategic cybersecurity objectives into clear technical requirements and roadmaps. Collaborate with the Retail Tech and Business Change teams to enable secure rollout of new store and enterprise features. Technical Execution Ensure agile delivery of high-quality, secure More ❯
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Manchester Job-ID: 214362 Contract type: Standard Business Unit: Project Management Life on the team We are currently recruiting a Project Coordinator, where you'll be a vital part of our Projects & Programmes Practice. You'll work alongside experienced Project Managers to … ll gain exposure to the full project lifecycle and play a hands-on role in bringing customer outcomes to life. This is a great opportunity to develop your project management career within a collaborative, fast-paced environment, while working with a wide range of teams across the business-including Consultancy, Engineering, and Service Management. What You'll Do Support … arrange meetings, and ensure timelines are met Maintain Project Documentation: Keep control logs, registers (risks, issues, changes), and governance reports up to date and stored correctly Assist with Financial Management: Help track budgets, support forecasting, and contribute to monthly financial reports (PFRs) using internal tools like PEAT Enable ChangeManagement: Raise and track change requests, and More ❯
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Manchester Job-ID: 214362 Contract type: Standard Business Unit: Project Management Life on the team We are currently recruiting a Project Coordinator, where you'll be a vital part of our Projects & Programmes Practice. You'll work alongside experienced Project Managers to … ll gain exposure to the full project lifecycle and play a hands-on role in bringing customer outcomes to life. This is a great opportunity to develop your project management career within a collaborative, fast-paced environment, while working with a wide range of teams across the business-including Consultancy, Engineering, and Service Management. What You'll Do Support … arrange meetings, and ensure timelines are met Maintain Project Documentation: Keep control logs, registers (risks, issues, changes), and governance reports up to date and stored correctly Assist with Financial Management: Help track budgets, support forecasting, and contribute to monthly financial reports (PFRs) using internal tools like PEAT Enable ChangeManagement: Raise and track change requests, and More ❯
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Manchester Job-ID: 214362 Contract type: Standard Business Unit: Project Management Life on the team We are currently recruiting a Project Coordinator, where you'll be a vital part of our Projects & Programmes Practice. You'll work alongside experienced Project Managers to … ll gain exposure to the full project lifecycle and play a hands-on role in bringing customer outcomes to life. This is a great opportunity to develop your project management career within a collaborative, fast-paced environment, while working with a wide range of teams across the business-including Consultancy, Engineering, and Service Management. What You'll Do Support … arrange meetings, and ensure timelines are met Maintain Project Documentation: Keep control logs, registers (risks, issues, changes), and governance reports up to date and stored correctly Assist with Financial Management: Help track budgets, support forecasting, and contribute to monthly financial reports (PFRs) using internal tools like PEAT Enable ChangeManagement: Raise and track change requests, and More ❯
Directory . To project manage key delivery workstream/s. To provide support and leadership to the PMO office at a programme level across multiple workstreams Project and Programme Management: Delivery of projects & workstreams according to agreed time/budget/scope/quality/change control criteria. Defining, sourcing and managing the necessary resources to complete these … changes where necessary to achieve objectives. Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters. Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring … and workstream will deliver to time, cost and quality Provide ongoing assurance at project and programme level Knowledge, Skills and Experience Strong understanding and application of Project and Programme Management competencies including stakeholder management, contracts, scope, schedule, costs, quality, HR, communications, risk, procurement, and integration Experience managing technical projects and programmes and ability to collaborate with technical SMEs More ❯
Directory . To project manage key delivery workstream/s. To provide support and leadership to the PMO office at a programme level across multiple workstreams Project and Programme Management: Delivery of projects & workstreams according to agreed time/budget/scope/quality/change control criteria. Defining, sourcing and managing the necessary resources to complete these … changes where necessary to achieve objectives. Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters. Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring … and workstream will deliver to time, cost and quality Provide ongoing assurance at project and programme level Knowledge, Skills and Experience Strong understanding and application of Project and Programme Management competencies including stakeholder management, contracts, scope, schedule, costs, quality, HR, communications, risk, procurement, and integration Experience managing technical projects and programmes and ability to collaborate with technical SMEs More ❯
seeking a dynamic and detail-oriented Hybrid Project Manager/Business Analyst to lead and support key initiatives across the business. This dual-role position requires both strong project management capabilities to deliver projects on time and within scope, and sharp analytical skills to gather, document, and translate business requirements into actionable plans. The role will report to the … relationships across the business, working with finance, IT, and vendors to resolve issues and align on priorities. UAT & Testing: Coordinate and support User Acceptance Testing and system validation activities. Change & Training: Create training materials, support user on-boarding, and contribute to changemanagement planning to drive adoption. Reporting & Governance: Provide reporting and status updates to senior stakeholders … ERP Project Experience: Strong exposure to large ERP systems in either a project or business analyst capacity. Business Analysis: Solid experience eliciting and documenting business and functional requirements. Project Management: Ability to manage multiple initiatives, track dependencies, and coordinate cross-functional teams. Stakeholder Management: Excellent communication and engagement skills, with the ability to work across all levels of More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing … in line with business goals. Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end … custom plugins and connectors into the CRM platform, working with developers where necessary. Contribute to the design of APIs and data exchange integrations between CRM and external business systems. Change Control & System Integrity Own the change assessment process, evaluating the system-wide impact of requested changes and ensuring new functionality fits within existing frameworks. Maintain CRM documentation, including More ❯
depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you'll play a vital role in not only supporting service operations but also shaping how they improve over time. This is a chance … and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and changemanagement processes in line with service management best practices Requirements 2-3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated … experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you're a self More ❯
to work effectively in a team environment. This role will specialise in supporting network infrastructure products, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM). The ideal candidate will have expertise in managing platforms like Samsung Knox, Apple device management via Intune, and ChromeOS management through Google. This role also … requires a solid understanding of MDM and Mobile Application Management (MAM) solutions from third-party providers. Responsibilities Deliver 3rd-line technical support to local and remote staff, ensuring swift resolution of complex issues Provide specialised support to VIP users, ensuring high availability and exceptional service quality Participate in incident management processes, including root cause analysis and resolution of … and equipment Understanding of cloud networking concepts and services (e.g., AWS, Azure, GCP) Knowledge of Software-Defined Networking (SDN) and Network Functions Virtualization (NFV) Proficiency with network monitoring and management tools (e.g., SolarWinds, Nagios Proficient in ITIL best practices for incident, problem, and changemanagement About Us Why join us? Career coaching and access to upskilling throughout More ❯
nations, our waters, our land, our cities, our people, our environment, our world.As an SEA Configuration Engineer, you will support the Configuration Manager in establishing a best practice Configuration Management (CM) presence within the company based on the use of ARAS Innovator Product Lifecycle Management (PLM) to CM2 compliant process plus relevant regulatory & defence standards. Configuration Engineer will … depending on experience. Whatyoullbedoing Support and deputise the Configuration Manager in the rollout of ARAS Innovator PLM & CM2 process within the company Advising the business of best practice Configuration Management process. Perform the Change Specialist roles of CM2 ensure a compliant closed loop change process across the business to agreed SLAs whilst Managing the structured release of … BoM & Part data from Engineering through to PLM & ERP. Provide CM Process, to ISO 9001/10007/AS9100 & other standards in terms of Configurable Item Identification, Planning, ChangeManagement, Status Accounting, Verification & Audit as a service to projects/products along with Writing project specific Configuration Management Plans upon request. About our company At SEA, we More ❯
nations, our waters, our land, our cities, our people, our environment, our world.As an SEA Configuration Engineer, you will support the Configuration Manager in establishing a best practice Configuration Management (CM) presence within the company based on the use of ARAS Innovator Product Lifecycle Management (PLM) to CM2 compliant process plus relevant regulatory & defence standards. Configuration Engineer will … depending on experience. Whatyoullbedoing Support and deputise the Configuration Manager in the rollout of ARAS Innovator PLM & CM2 process within the company Advising the business of best practice Configuration Management process. Perform the Change Specialist roles of CM2 ensure a compliant closed loop change process across the business to agreed SLAs whilst Managing the structured release of … BoM & Part data from Engineering through to PLM & ERP. Provide CM Process, to ISO 9001/10007/AS9100 & other standards in terms of Configurable Item Identification, Planning, ChangeManagement, Status Accounting, Verification & Audit as a service to projects/products along with Writing project specific Configuration Management Plans upon request. About our company At SEA, we More ❯