Information Technology Service Management Analyst
- Hiring Organisation
- Lorien
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
Title: ITSM Analyst Location: London | Hybrid Type: Permanent Salary - Up to £62,000 About the Role Join our Technology Service Management team and play a key role in delivering service excellence. As an ITSM Analyst, you'll enhance ITSM processes, drive compliance, and champion continuous improvement in a dynamic … global environment. What You'll Do Monitor and optimize ITSM processes for better performance. Lead Change Management practices, including CAB meetings. Support Major Incident and Problem Management, ensuring timely resolution. Collaborate with teams to promote ITSM best practices and governance. Prepare audit evidence and ensure compliance with ...