Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Department for Transport
complexity projects yourself, or form part of a wider team supporting the delivery of larger projects or programmes. Key Responsibilities include, but are not limited to: Day-to-day management and leadership of the project and the project team for the projects they are responsible for delivering. Set project controls. Identify key stakeholders and develop effective relationships. Identify and … minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need. About you You will have an understanding of changemanagement in either an operational or a project environment, with an awareness of how to use the appropriate tools and techniques effectively. We are looking for people with … a broad range of change delivery and technology experience, whether this is from a business change or changemanagement role, from delivering technology change or through delivering IT services directly to customers. Previous experience of working in a recognised project delivery environment is preferred, although we welcome applications from candidates who have relevant experience in More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
MWH Treatment Limited
core digital applications across Engineering and Operational functions. Key responsibilities: Creating cohesion between engineering and operational practices to maximize data use from project initiation to handover. Maintaining and influencing change according to the MWHT Way across the regional framework, JV, or Alliances, driving the digital agenda and change management. Implementing digital delivery as a strategic priority, including tools … like surveying, scanning, 3D modeling, visualization, digital rehearsal, field management, asset management, and handover. Supporting the management of the digital delivery toolbox maturity matrix to meet commitments at framework and business levels. Supporting development, implementation, and deployment of digital initiatives, including communication, resource development, webinars, and regional support. Sponsoring and owning allocated changemanagement and … reports and metrics to monitor digital success at project and regional levels. Building and maintaining client relationships to support their digital transformation journey and regional advancements. Competencies - Technical: Successful changemanagement and digital transformation deployment. Appreciation of ISO 19650 standards and the Information Protocol. Knowledge of engineering design, delivery, and construction, preferably in Water or Utilities sectors. Competencies More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
About the role We have an exciting opportunity for a Business Change Manager to join the Guinness Team. This is a permanent, full-time, 35 hours per week vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style. The overall purpose of the role is to shape, develop, and own end to … end business change activities for projects and programmes, to ensure that programmes and projects effectively prepare the business for the associated people, process, and technology change and adoption required to achieve the business benefits targeted. What we’re looking for We know that how we do things is just as important as what we do, so you’ll … with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate Essential: Proven track record of working autonomously in a Business Change role on a range of projects at varying levels of size and complexity, across the full project lifecycle. Previous experience of leading a Business Readiness or Change Adoption More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Rentokil Pest Control South Africa
tools. Combine industry expertise with a thorough understanding of IT to develop innovative business solutions. Influence the strategic direction of clients. Lead analysis teams on large projects. Lead requirements management and changemanagement processes. Direct development of visualisation, and user experience elements of solution design. Develop and maintain internal and external relationships to manage scope, schedule, budgets … external users/clients Deep understanding of business analysis principles and practices across multiple domains Extensive knowledge of Agile frameworks and scaling methodologies Strong understanding of organisational dynamics and changemanagement Knowledge of product portfolio management and strategic roadmap planning Exceptional leadership, coaching, and mentoring skills Mentoring and guidance to lower level employees Strong communication, collaboration, and More ❯
Kent, Allington, United Kingdom Hybrid / WFH Options
Intec Select Ltd
The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the … At least years of proven experience as a Service Desk Manager within the IT healthcare industry, specializing in the Microsoft 365 tech stack, is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships, are a must-have. Strong understanding of IT service delivery processes, incident management, problem resolution … and changemanagement is a must-have. Excellent client management and communication skills, with a track record of building and maintaining successful relationships At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack Strong understanding of IT service delivery processes, incident management, problem resolution, and More ❯
Xirgo Technologies offers a complete portfolio of proprietary supply chain monitoring and management technology to convert IoT data from information to insights - enabling the smartest telematics data analytics solutions. About the role Join us at the forefront of innovation, where technology and business strategy converge. We are seeking a results-driven leader to deliver complex full-stack IoT programs … and high-impact business initiatives. The successful individual will play a critical role in driving both technical and non-technical programs-spanning product innovation, operational improvement, and strategic change-ensuring each delivers measurable value to the business and our customers. This role reports to the Director of Program Management and works closely with Senior Leadership across marketing, sales … into clear program goals and success metrics. Define program scope, outcomes, timelines, and resource needs. Partner with executives and functional leads to align program strategy with business priorities. Stakeholder Management: Influence and communicate with senior stakeholders, including C-level, across marketing, sales, product, engineering, operations, and commercial teams. Facilitate decision-making forums and ensure alignment across leadership layers. Act More ❯
Need experience in change/configuration/release/project/infrastructure management areas and client management Tasks & Responsibilities: Manage and maintain multiple test environments, pre-production and the production environment to ensure stability, availability, and performance. Owner of environment documentation such as Architecture, Specifications, Connectivity, IP address and VLAN allocation. Enforcement of document change and … version control. Implement and enforce environment management best practices, including configuration management, version control, and change management. Coordinate with development, QA, and operations teams to schedule and deploy environment updates and changes. Ownership of capacity management for the SG platforms tracking business-as-usual growth alongside forward planning for future non-organic growth. Operate as primary … contact for the customer alongside account management to ensure all future customer requirements can be planned accordingly. Collaborate with stakeholders to understand environment requirements and ensure they are met. Plan and execute environment refreshes, upgrades, and migrations as needed. Ensure security and compliance standards are met across all environments via regular review of the security standpoint with the SG More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Defence
Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment. Key … Responsibilities: Developing and managing a complex IT Service Management strategy and associated organisational structure Conducting business analysis, including requirements and changemanagement Reshaping the Service Management team and rationalising two services into one cohesive team Working out the procurement model and writing the procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience … in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and changemanagement Must hold sole UK nationality SC clearance is required Additional Information: Inside IR35 Location: MOD Corsham More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Defence
Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment. Key … Responsibilities: Developing and managing a complex IT Service Management strategy and associated organisational structure Conducting business analysis, including requirements and changemanagement Reshaping the Service Management team and rationalising two services into one cohesive team Working out the procurement model and writing the procurement strategy Conducting strategic business analysis to support decision-making Job Requirements: Experience … in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services Proficiency with Visio ITIL V4 certification Project management experience with qualifications in PRINCE2 and/or APMP Knowledge of conducting business analysis, requirements gathering, and changemanagement Must hold sole UK nationality SC clearance is required Additional Information: Inside IR35 Location: MOD Corsham More ❯
What you'll be doing: The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes … are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups, account management, and client stakeholders to drive service stability and continuous improvement. The successful candidate will also participate in an on-call rotation to ensure 24/7 coverage of critical … incidents. Key Responsibilities Incident Management Lead and coordinate the resolution of major and high-priority incidents, ensuring swift service restoration and minimal business impact. Chair major incident review calls and drive timely updates to stakeholders, including senior leadership and customers. Ensure adherence to the incident management process, SLAs, and escalation protocols. Maintain detailed records of incident timelines, communications More ❯
liquidity. What We do/The Team Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and … be delivered effectively. Gap Analysis:Identify gaps between current and desired business processes, proposing solutions that drive improvements and with consideration of upstream/downstream and data impacts. Stakeholder Management:Effectively communicate with stakeholders, ensuring alignment on desired business outcomes and managing expectations throughout the project lifecycle. Coordinate and provide guidance and ownership to application teams across Markets Technology … to meet desired outcomes. ChangeManagement:Support changemanagement activities, focusing on user adoption and realizing the intended business outcomes of the new processes or systems. Provide in-depth understanding of how areas collectively integrate across functions as well as coordinate and contribute to the objectives. Data Analysis:Analyze data to validate and prioritize requirements and More ❯
geographies and standardise processes while aligning with local compliance guidelines. HR Process & Tech Automation Lead automation projects for onboarding contract and background checks via Success Factors, managin g UAT, changemanagement, and communications. Stakeholder & ChangeManagement Share project updates and progress with all stakeholders and support communications, training, and post-change assistance. Knowledge Management … practices across EMEA Proficiency in SuccessFactors and familiarity with ADP, Time and Attendance and other HRIS tools Experience with process improvement methodologies such as Lean or Six Sigma Project management certification (e.g., PMP, Prince2) is a plus Fluent in English mandatory, desirable French and/or Spanish Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application … Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit … and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and More ❯
service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and changemanagement processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service … management processes (incident, problem, changemanagement), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating More ❯
Are you a passionate Change Manager with experience in facilitating the full end-to-end change? We are supporting a business who are going through an enterprise-wide transformation to recruit for a Change Manager on an initial 18 month Fixed-Term Contract to join their programme. This role is based in Kent near Maidstone with office … visits required 2/3 time per week & with business needs. Key Responsibilities for the Change Manager: - Working on their company wide transformation programme to modernise ways of working - Preparing the business to absorb changes, helping teams to understand the benefits and minimise impact to BAU - Supporting on the new customer journey, moving the customer service team away from … the administration side and becoming more advisory for business efficiency - Currently at build phase of the new customer self-service portal - Working on the full end-to-end change from communication and engagement through to team training, go live and post go live support Key Skills for the Change Manager: - Experience with full end-to-end changeMore ❯
Are you a passionate Change Manager with experience in facilitating the full end-to-end change? We are supporting a business who are going through an enterprise-wide transformation to recruit for a Change Manager on an initial 18 month Fixed-Term Contract to join their programme. This role is based in Kent near Maidstone with office … visits required 2/3 time per week & with business needs. Key Responsibilities for the Change Manager: - Working on their company wide transformation programme to modernise ways of working - Preparing the business to absorb changes, helping teams to understand the benefits and minimise impact to BAU - Supporting on the new customer journey, moving the customer service team away from … the administration side and becoming more advisory for business efficiency - Currently at build phase of the new customer self-service portal - Working on the full end-to-end change from communication and engagement through to team training, go live and post go live support Key Skills for the Change Manager: - Experience with full end-to-end changeMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
US TECH SOLUTIONS LIMITED
Job Title: Project Manager- Change Specialist Location: London, UK- Hybrid role Duration : 12 months Global tech company seeking a skilled Project Manager- Transformation Delivery & Change Specialist to support cross-functional change initiatives and system implementations. Responsibilities: Coordinate transformation and changemanagement projects Facilitate stakeholder communication, training, and UAT Track project timelines, dependencies, and adoption metrics … Support delivery of scalable, compliant solutions Required Skills: 5+ years in project/changemanagement in tech-driven environments Strong communication and stakeholder engagement skills Experience with Agile tools (Jira, Asana, etc.) Familiarity with CRM or case management systems (e.g., Salesforce) Nice to have: Experience in regulated/compliance-driven industries PMP, PRINCE2, or Prosci certification More ❯
Only Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management. HSM configuration/installation/support. Incident management. Change management. ITIL. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Key Accountabilities … Cryptographic Hardware Management - including on site local configuration activities. Support with resourcing, scheduling and distribution of work requests for HSM and Key management. Work closely with dates set in cooperation with Service Management to ensure smooth continuity of services and operations. Deliver to the required SLAs for all service. Gather, distribute, store, recover and delete cryptographic keys in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
NEST Corporation
of projects. A Foundation Project Manager would be expected to independently execute this accountability for smaller, more straightforward projects, or with appropriate support, as part of a larger project management team, for larger, more complex projects or programmes. They will be expected to be confident in project management practices and able to demonstrate exemplary ways of working. There … will not be line management responsibility for this role. The minimum criteria for this role are: The candidate should have been in a project manager role previously - minimum 2 years experience or equivalent.The candidate should have been in a change related role such as experienced business analyst or PMO related role for a minimum of 2 years experience … compressed hours job share Click here to see the benefits we offer at Nest.For more information about our recruitment process click hereDirectorate/Department OverviewThe Nest Service and Experience Change Programmes team is responsible for ensuring that technology, service, organisational and operational change is implemented in a controlled, timely and commercial manner.Responsibilities include: Programme & Project Delivery Programme & Project More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Copello
Configuration PLM Specialist Copello are working with a defence client who are seeking a Configuration PLM Specialist to implement and maintain change of configured items for legacy and development products. You will manage the creation of data repositories and change workflows for projects. This includes managing and auditing the configuration baselines, creating and managing dashboards for progress of … Change Requests, Problem Reports and Non-Conformance Reports within SolidWorks Manage. This requires close collaboration across multiple engineering teams on drawings, bills of material, firmware and other configured items. Supporting the Chief Engineer with customer deliverable documentation is a crucial part of the role. Ensuring a consistent and unified approach alongside our Document Control Assistants is also key. Key … Responsibilities Apply aerospace configuration standards to company configured items Manage the problem report and change notification process via dedicated PLM toolset (SolidWorks Manage) Continuous improvement of the changemanagement process Run the Change Control Board with Aerospace configuration best practice Generate and manage customer approvals and notifications of change Ensure quality of our design documentation More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Elekta AB
pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional teams. You'll collaborate with cross-functional partners-including Product Management, Program Management, Engineering, Clinical Validation, and more-to ensure our software solutions are delivered with the highest quality and impact to healthcare providers around the world. Join Us … a technical role supporting alpha, pilot and early adopter sites (in conjunction with regional teams) during the planning, deployment and post go-live phases. Autonomously reach out to Product Management and Engineering to discuss new features and gather knowledge on new technologies with new products Global Salesforce Knowledge Articles management Design and perform service validation for software products. … the customer (internal and external) into the development process by providing requirements for instability, upgradability, and serviceability. Quality documentation and delivery of all deliverables included within the project lifecycle Management of project scope using appropriate changemanagement processes Management of project timelines, dependencies and integration points Documentation of case management in CLM Partner with Product More ❯
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen Comprises Three Businesses, Interactive Investor (ii), Investments, And Adviser … activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations. The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or network communications with business units and … systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in Edinburgh. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working More ❯
North West London, London, United Kingdom Hybrid / WFH Options
JobHeron
Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, changemanagement and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the changemanagement process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration across the IM&T Leadership Team to ensure robust … incident and problem management processes from tier 1 to tier 3. Key Responsibilities: Oversee daily operations of the IM&T Service Desk Manage team performance Monitor system performance Train, coach, and develop staff Communicate during high-severity IT outages Govern the release/changemanagement process Identify and pursue service improvement initiatives Handle complaints, suggestions, and compliments … Essential Qualifications: Bachelor's degree in IT, Computer Science, or related field ITIL Foundation Desirable Qualifications: ITIL Practitioner in relevant competencies Essential Experience: Minimum 5 years in IT service management At least 2 years in a supervisory or managerial role Desirable Experience: Experience in IT service management within a regulated or healthcare environment Experience managing IT projects Essential More ❯
Stafford, Staffordshire, United Kingdom Hybrid / WFH Options
Anderselite Ltd
made on or before the due date Ensure contract reviews, monthly forecasts are completed and submitted on time Maintain good client relationships at all levels Assist with the Project Management strategy Establish and maintain the contract filing systems Assist in the production of the contract programme monitor programme and produce progress reports Provide data for the timely production of … O&M manuals Liaise with subcontractors and suppliers Liaise with site management on design and procurement issues Monitor subcontract performance Assist in the preparation of the construction completion and take over documentation Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on industry changes and innovations. Maintain a … of supply chain expedition Knowledge of water and waste water treatment processes CDM & Health & Safety knowledge Desirable Relevant professional qualification an advantage Collaborative approach Technical Competencies: Skilled 1. Contract Management 2. Governance 3. Budgeting and cost control 4. Risk, Opportunities and issue management 5. Project Planning (schedule) 6. Digital Delivery 7. Procurement (negotiations and management) 8. Solutions More ❯