101 to 125 of 189 Client Onboarding Jobs in the UK excluding London

Our client, an established IT Managed Services Provider based near Marlow, is expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical solutions for new and existing customers … Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into a management role Great customer service skills, engages well with clients, calm under More ❯

IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to … candidate will be a proactive, skilled engineer with a 'can do attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies. The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site More ❯

IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to … candidate will be a proactive, skilled engineer with a 'can do’ attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies. The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role. Key Responsibilities: Deliver efficient and high-quality on-site More ❯

About the role: Shape the Future of Cyber Security at Holland & Barrett At Holland & Barrett, we're not just a leading health and wellness retailer—we're a digital-first business that places customer trust at the heart of everything More ❯

a Blazor Server CRM platform , used by medical practices across the UK for handling accounts, VAT, and payroll. You'll also contribute to the build of a mobile onboarding app with secure document upload and identity verification features - both of which are essential tools driving digital transformation across the firm's medical division. Tech Stack Frontend: Blazor Server … APIs to integrate the CRM with mobile apps and third-party tools Deploy and manage code in Azure using DevOps pipelines Mobile App Development Develop a mobile self-onboarding app for new clients Implement secure document upload and identity verification Enable real-time CRM sync and automate internal workflows Ensure compliance with data protection and security standards Operational More ❯

demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. With a commercial hat on, on this role you will support, revitalise, build, and make amazing our approach to client relationship management. KEY RESPONSIBILITIES Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the … Sopro service. Plan, schedule and oversee key client communication points Understand our clients' needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction. Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful. Understand … then shape our approach to better develop, diversify, and grow client accounts. Job requirements ABOUT YOU Experience of building trust and developing B2B client relationships Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level. Excellent influencing and relationship building skills. Highly organised Strong analytical ability to draw insights from data and identify opportunities. Creative More ❯

an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve … how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands … post-sale support Oversee the creation and development of educational resources (video tutorials, user manuals, online and in-person training) that empower users to get the most from our client's product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases. Customer Voice & Insights Use customer feedback (e.g. NPS survey More ❯

and prospecting. • Build trusted customer relationships, addressing challenges with tailored solutions. • Acquire new clients via presentations, cold calling, and event attendance. • Ensure smooth onboarding and long-term client retention through strategic relationship management. • Present additional products and services to drive client growth. • Collaborate with cross-functional teams to align on goals and client needs. • Report More ❯

coach, train, develop and mentor a team of 5 Support Analysts, the Support Department plays a crucial role in assisting customers with technical queries and issues related to our client's payment solutions. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers … Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide More ❯

This includes weekends. About the Role Join a 24/7 Network Operations Center (NOC) as a NOC/Firewall Engineer , where you’ll be the frontline defender of client network security. This hands-on role is perfect for a detail-oriented engineer who thrives on troubleshooting firewalls, optimising policies, and resolving critical incidents across Check Point, Fortinet, and … Collaboration : Work with SOC and engineering teams to resolve complex threats.? Documentation : Log changes/actions in ticketing systems (e.g., ServiceNow) and update clients.? Onboarding : Integrate new client devices into our managed services platform. Tech You’ll Work With Firewalls : Check Point (R80.x), Fortinet (FortiGate), Palo Alto (PAN-OS).?? Networking : TCP/IP, VPNs, VLANs, BGP More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support … to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week , with two days … system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in More ❯

Reporting directly to the Sales and Marketing Director, this is a fantastic opportunity for someone early in their career to learn the ins and outs of SaaS sales, customer onboarding, and stakeholder management in a fast-paced fintech environment. What You’ll Be Doing: Supporting the sales team by chasing required documentation, preparing contracts, and reviewing pricing Managing … the post-sales process with prospective customers, including liaising with risk and operations teams for onboarding Coordinating sales entity changes, bank detail updates, and contract amendments Providing administrative support and maintaining accurate records within the CRM system Acting as a point of contact for clients during onboarding to ensure a smooth and professional experience Responding to … and managing multiple priorities Customer-focused, with a proactive and professional approach Experience within a SaaS, IT, or payments environment Previous experience supporting a sales team or in a client-facing role A degree-level qualification What’s in it for you? Hybrid-working model with 25 days annual leave + your birthday off Volunteering days Life Assurance and More ❯

Location: East Sheen/Mortlake Hours: 08.0-17.00/09.00- 18.00 We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the business is looking to strengthen … its client-facing operations team. About the Role As a Client Services Executive, you will be part of the team responsible for supporting clients and users across the company's core product suite. You will help ensure smooth delivery of services, respond to client enquiries, and contribute to the ongoing success of business operations. This is an … detail-oriented individual who enjoys working in a collaborative environment and is looking to grow their career in financial technology. Key Responsibilities Act as a point of contact for client queries and provide timely, accurate support Use internal systems to maintain and update client data and product information Assist with onboarding new clients and ensuring they More ❯

Location: East Sheen/Mortlake Hours: 08.0-17.00/09.00- 18.00 We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the business is looking to strengthen … its client-facing operations team. About the Role As a Client Services Executive, you will be part of the team responsible for supporting clients and users across the company's core product suite. You will help ensure smooth delivery of services, respond to client enquiries, and contribute to the ongoing success of business operations. This is an … detail-oriented individual who enjoys working in a collaborative environment and is looking to grow their career in financial technology. Key Responsibilities Act as a point of contact for client queries and provide timely, accurate support Use internal systems to maintain and update client data and product information Assist with onboarding new clients and ensuring they More ❯

Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This … including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi … task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional travel. Must meet the minimum standard for personal key performance indicators. Must contribute to the overall success of team mandated goals and key performance indicators. Must be flexible regarding duties and hours of work, there More ❯

We are seeking a Service Manager to join our client's team, responsible for ensuring that support services are planned and delivered in line with business objectives, budgets and agreed contractual obligations and expectations. The intention for this position is to create a positive, collaborative customer journey from bid to service delivery execution. Key Accountabilities Customer and Stakeholder Relationship … Ownership and Initiative Serve as an escalation point, responding promptly and effectively to service alerts and issues Proactively mitigate potential or actual service disruptions, ensuring swift resolution Support customer onboarding for service-specific requirements - inclusive of process creation Continual Service Improvement Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and … governance management Adept at building relationships and influencing stakeholders with credibility and confidence Ability to challenge existing approaches constructively while fostering trust through experience and personal style What Our Client Offers This is an excellent opportunity to join a growing organisation where you can make a real impact on service delivery and customer satisfaction. You'll be working in More ❯

managed spend Overseeing accurate upkeep of pay structures, including worker pay rates, vendor-neutral charges, and supplier margin controls Aligning rate data setup with commercial agreements from new customer onboarding, ensuring consistency with agreed terms Maintaining contractual accuracy across all rate elements, including statutory contributions (employer NI, apprenticeship levy, WTR holiday), supplier uplifts, fees, and discounts such as … ticket queues and ensuring service levels are consistently met Partnering with Project Management, Growth, and Finance functions to ensure contractually agreed rate elements are loaded with precision during new client implementations Escalating data-related risks to the business and leading resolution planning to maintain accuracy and compliance Sharing regular insights and reports with internal and external stakeholders, highlighting trends … position holder will join the PMO team and will take oversight for maintaining worker pay rates, statutory charges, supplier margins, and other commercial elements, while also supporting new customer onboarding and ongoing data integrity.This business will offer the successful candidate a starting salary of up to £60,000, which will be highly dependent on previous experience and relevant More ❯

Analyst who will be the first line of support for customers, assisting with the initial setup of their payment systems and providing ongoing support to ensure smooth operation. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small … days a week, remote 2 days. This role will also give someone the opportunity to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Onboarding New Customers : Assist new clients with the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide Ongoing Support : Offer technical More ❯

Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop Dynamics … email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions Manage service requests in line with SLAs, escalating where necessary Assist with customer onboarding and D365 implementations Participate in project work and system improvements Identify opportunities for service or solution enhancements Maintain clear communication with customers and internal stakeholders throughout Skills and More ❯

team as a Billing Migration Specialistand help shape how our customers experience the aBILLity platform. We're looking for a Billing Migration Specialist who thrives on problem-solving, onboarding new users, and delivering world-class support across billing and provisioning. If you're excited by the idea of blending technical know-how with customer-centricity, we want to … hear from you. What you'll be doing Leading the onboarding journey for new customers - from implementation and data migration to initial bill runs and system training. Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform. Resolving customer queries through phone, email, live chat, and remote support More ❯

Ownership and initiative • Serve as an escalation point, responding promptly and effectively to service alerts and issues. • Proactively mitigate potential or actual service disruptions, ensuring swift resolution • Support customer onboarding for service-specific requirements - inclusive of process creation Continual service improvement • Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and … Ownership and initiative • Serve as an escalation point, responding promptly and effectively to service alerts and issues. • Proactively mitigate potential or actual service disruptions, ensuring swift resolution • Support customer onboarding for service-specific requirements - inclusive of process creation Continual service improvement • Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and More ❯

Operations Manager - Telecommunications Location: Wakefield, UK Type: Full-Time, Permanent About the Company We are working with a well-established and growing telecommunications reseller providing a comprehensive suite of solutions to Small and Medium-sized Enterprises (SMEs) across the UK. More ❯

talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description The role of the Customer Onboarding Executive (UK) is important to us. You will be responsible for supporting our customers with a best-in-class customer onboarding experience. We would love to welcome More ❯

are looking for an experienced Technical Support Engineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and … company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical support, assist with onboarding, and ensure … Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer success, ideally in More ❯

offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing … to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls More ❯