london (city of london), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all … whom. This checklist will include config items (user setup for example) alongside knowledge transfer session set-up, environment management and new contract introductions for client key users. Keep close to the UK Projects team, having regular calls with Project Managers that are introducing new customers to the MS team … Manchester, Glasgow and Reading. Whilst this is a hybrid position remote there will be an expectancy to visit our Manchester office, and/or Client sites semi-regularly. SALARY We offer a competitive, market-aligned salary, that reflects the skills and experience of each candidate. Our commitment to providing More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Candour Solutions
at home working. Key Responsibilities: Address and resolve escalated 1st Line tickets. Conduct system monitoring to ensure continued operational performance. Assist in the onboarding of new clients, overseeing the configuration and … deployment of hardware and software solutions. Work closely with internal teams on large-scale IT projects, contributing to the development of technical strategies for client infrastructure. Key Skills: MSP experience is highly desirable. Experience with Windows Server, Active Directory and O365. Knowledge of Networking fundamentals including DNS and DHCP. More ❯
Brentwood, England, United Kingdom Hybrid / WFH Options
1X2 Network
Identify and qualify new leads through research, networking, events, and cold outreach. Present company products and services to potential clients, tailoring the pitch to client needs and market trends. Manage the full sales pipeline, including CRM tracking, proposal generation, and contract negotiation. Attend trade shows, industry conferences, and networking … events to enhance visibility and build relationships. Collaborate closely with Account Management, Product, and Marketing teams to ensure seamless onboarding and client satisfaction. Stay informed of market developments, competitor offerings, and regulatory changes. Provide regular sales forecasts and performance reports to senior management. Skills & Experience Required: Proven More ❯
brentwood, east anglia, united kingdom Hybrid / WFH Options
1X2 Network
Identify and qualify new leads through research, networking, events, and cold outreach. Present company products and services to potential clients, tailoring the pitch to client needs and market trends. Manage the full sales pipeline, including CRM tracking, proposal generation, and contract negotiation. Attend trade shows, industry conferences, and networking … events to enhance visibility and build relationships. Collaborate closely with Account Management, Product, and Marketing teams to ensure seamless onboarding and client satisfaction. Stay informed of market developments, competitor offerings, and regulatory changes. Provide regular sales forecasts and performance reports to senior management. Skills & Experience Required: Proven More ❯
CV5, Canley, Coventry, West Midlands (County), United Kingdom Hybrid / WFH Options
McLean HR
/testing. The team operate on a flat structure and you'll be given high autonomy with room to grow and develop your own client portfolio. Responsibilities: Manage the full lifecycle of service engagement for an assigned client portfolio, managing customer satisfaction, expansion, upsell and service requirements. Perform … customer facing onboarding activities, including but not limited to … customer discovery, desired outcome creation, success planning and in-depth platform training. Analysing requirements, designing, and documenting the solution, configuring the software to meet client’s needs, testing, supporting the client during rollout, etc. Engage with customers regularly throughout the onboarding period to address customer questions More ❯
london, south east england, united kingdom Hybrid / WFH Options
ITR Partners
Overview: As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role … monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customeronboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote … or relevant leadership experience. This role is located in London and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the UK If you think this More ❯
across global markets, they specialise in delivering cross-border payments, FX, and banking services that empower businesses to thrive. Their technology-driven approach and client-centric mindset set them apart, making them a trusted partner in the financial services space. About the Role As a Senior Sales Manager, you … will be responsible for driving new business growth, building strategic client relationships, and expanding market presence. You will identify and engage with key decision-makers, understand their business needs, and position solutions to deliver value. Key Responsibilities Identify and pursue new business opportunities within the banking, fintech, and payments … to-end sales process, from prospecting to contract negotiation and closing deals. Collaborate with internal teams to ensure seamless onboarding and ongoing client success. Stay ahead of industry trends and competitor activity to inform sales strategies. Meet and exceed revenue targets, contributing to the company’s overall More ❯
to lead and grow our newly formed Customer Success team. In this role, you will be responsible for ensuring customers have a seamless onboarding experience, driving long-term customer satisfaction, retention, and growth. You will have the opportunity to join a fast-paced environment that values innovation, collaboration … customer-centric approach. The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a global organisation, working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. … and customer success tools (e.g., Salesforce). Proven experience in customer success, with strong experience in a leadership role, managing teams focused on customeronboarding and client retention. Excellent communication, negotiation, and interpersonal skills to interact effectively with internal stakeholders and customers. Desired Criteria Experience in the More ❯
About Vcomerz and M2R2 LTD Vcomerz, a flagship product of M2R2 LTD, is a no-code SaaS platform empowering retailers to create and manage online stores and point-of-sale (POS) systems effortlessly. Based in Derby, UK, M2R2 LTD is More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
TieTalent
exceptional service in a regulated industry? We're hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you'll be the strategic partner for key clients, ensuring … receive maximum value from our suite of AML tools. You'll be responsible for driving revenue growth through upsell opportunities and achieving top-tier client retention. You will create and deliver tailored success plans, build deep client relationships (including regular face-to-face engagement), and act as a … trusted advisor on AML compliance. Working closely with sales, product, and marketing teams, you'll lead data-driven client campaigns and help shape the customer experience. What You'll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success Lead More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
exceptional service in a regulated industry? We’re hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you’ll be the strategic partner for key clients—ensuring … maximum value from our suite of AML tools. You'll be responsible for driving revenue growth through upsell opportunities and achieving best-in-class client retention. You’ll create and deliver tailored success plans, build deep client relationships (including regular face-to-face engagement), and act as a … trusted advisor on AML compliance. Working closely with sales, product, and marketing, you'll lead data-led client campaigns and shape the future of the customer experience. What You’ll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success More ❯
london (city of london), south east england, united kingdom
PingPong Payments
regulatory requirements while maintaining efficient and effective compliance operations. PRINCIPAL RESPONSIBILITIES Support in the enhancement and execution of compliance procedures and controls. Conduct onboarding review and approval on customers, business partners, and transactions in accordance with established policies and procedures. Review and analyse customer information and documentation to … services, fintech or payment industry. Solid understanding of AML/CFT regulations, as well as UK financial regulations and standards. Strong knowledge of customeronboarding processes and due diligence frameworks (KYC/KYB). Experience with regulatory inquiries, audits, and exams. Experience with compliance monitoring tools and transaction More ❯
Kidderminster, England, United Kingdom Hybrid / WFH Options
Hewett Recruitment | BCorp™
migrations and infrastructure design, your role will be essential in driving our IT operations forward. You'll support both internal teams and a diverse client base, working across office, remote, and on-site environments. Key Responsibilities Lead and mentor the internal IT team, encouraging growth, quality, and accountability. Deliver … for users and clients. Own and manage cloud infrastructure using Microsoft Azure and Microsoft 365. Plan and execute cloud migrations, infrastructure upgrades, and new client onboarding. Administer Windows Server environments, Active Directory, and enterprise networking. Ensure security best practices across systems, networks, and endpoints. Automate repetitive tasks using PowerShell More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support & field engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues … V. Implement and oversee backup and disaster recovery solutions. Communicate effectively with clients and internal stakeholders, translating technical issues into user-friendly solutions. Visit client sites to help with onboarding & deal with any serious issues. Experience in a team lead/management role is not essential.. we …/IP, DNS, WINS, DHCP PowerShell SAN (HPE) There is a field-based element to this role, where you will be required to visit client sites to help with onboarding new customers/deal with any escalated issues. A full UK driver's license is essential. IT More ❯
3t is currently looking to recruit a 3t Managed Services Manager - Improvements and Onboarding on a permanent contract located in Aberdeen, Montrose or Newcastle, UK. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and … Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety. The Role The 3t MS Manager of Improvements and Onboarding role is responsible for successful deliver of process improvements within the MS operations and onboarding new contracts. The role interacts with the … have: Qualifications, Skills, Knowledge and Experience Required: Proven success in a previous role Knowledge and track record of putting in place improvement process Strong client/account management skills High level of business acumen Experience in and coaching teams Strong analytical approach to turn data into insights Lean Six More ❯
looking for high-energy individuals who can help fuel this growth journey. The Opportunities: New Business BDM: Focused on sourcing, developing, and closing new client opportunities across the UK. Cognassist Sales BDM: Dedicated to promoting a leading EdTech solution directly to education providers, nurturing long-term partnerships. Key Responsibilities … Identify, target, and engage new prospects through a mixture of outbound activity and networking. Build and maintain strong, long-lasting client relationships. Understand client needs and propose tailored solutions that deliver value. Prepare and deliver persuasive sales presentations and proposals. Manage the full sales cycle from lead generation … of activity and pipeline within the CRM system. Meet and exceed individual and team sales targets. Collaborate with internal teams to ensure smooth onboarding of new clients. Ideal Candidate Profile: Proven experience in IT Sales, SaaS Sales, or EdTech Sales. Strong hunter mentality with a passion for generating More ❯
london, south east england, United Kingdom Hybrid / WFH Options
ISI Markets
are increasing their engagement with our offering and are as satisfied as possible The CSM will operate within the sales organization to help turn client relationships into revenue growth by maximizing retention and helping to uncover and close new business opportunities. The successful candidate will have strong commercial awareness … and be able to draw on previous client-facing experience, as well as learn from the existing team to bring new perspectives and solutions to clients. This role will focus on the client’s needs, ensuring they’re educated and supported to utilize their chosen services fully. The … and demonstrate an organized approach to regular proactive customer interaction Leverage your understanding of customers’ business strategies, goals, and key initiatives to make every client engagement highly valuable Advocate within the ISI Markets business to address the highest priority customer needs, being the true voice of the customer Help More ❯
require an Customer Success Manager to join our customer success team. The Role As the Customer Success Manager , you will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required. Who are we … At the global level, Vish will revolutionize supply chain management for the entire hair colour industry. Role Requirements End-to-end account management (customeronboarding, training, support) Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as More ❯
depending on experience Key responsibilities for the IT Support Technician include, Provide telephone and email support to our customers to maintain their systems Attend client-site call outs when required Troubleshoot hardware and software problems Prioritise outbound calling to resolve cases in a timely manner Onboarding new … company CRM system The ideal IT Support Technician will need the following, At least 4 years+ experience in a varied I.T Support and managing client accounts Working knowledge of Microsoft 365 Experience administering Microsoft 365 Experience with Azure active directory Good experience with the full Microsoft product suite Basic More ❯
AR teams to own their roles and responsibilities Managing relationships with existing and new suppliers, review and re-negotiate credit terms where appropriate. Onboarding of new customers and suppliers Manage the relationship with the internal Billing Team and Customer Account Managers to ensure bills are issued accurately and … and Cover Letter to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our ClientMore ❯
/UI Infrastructure: as our first dedicated UX/UI hire, you'll be responsible for building the foundations for our design success. CustomerOnboarding: having our end customers as your top priority, you will design and implement a best-in-class customeronboarding journey; we More ❯
Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. … Project Management: Develop project timelines and ensure milestones are achieved and identify potential risks and implement mitigation strategies. * Customer Liaison: Arrange and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and More ❯