with plans to extend even more! Key Duties and Responsibilities Working closely with the Commercial, Technical & Operations Teams you will be responsible for customeronboarding into both businesses. Initially you will be reviewing the existing customeronboarding processes, identifying areas for improvement to enhance customer satisfaction … and retention. Assist in developing, documenting, and refining the customeronboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customeronboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and … support to clients. Serving as the primary point of contact for clients during the onboarding and integration phases, addressing any questions, concerns, or technical issues promptly and professionally. Working closely with the Commercial teams to ensure a smooth transition of clients from the sales process to onboardingMore ❯
maidenhead, south east england, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
to make proactive, fact-based decisions. • Support Your Team - Help with platform readiness, training, and more! • Onboarding & Training - Assist with smooth customeronboarding and host platform training sessions. Secondary Focus: 📈 • Customer Complaints - Address issues with new accounts and service reviews. • Operational Support - Ensure the IoT SIM More ❯
Loughton, Essex, United Kingdom Hybrid / WFH Options
Jems Recruitment Ltd
team environment, supportive and nurturing, with excellent career growth Working hours 8.30am-5pm Monday-Friday A new opportunity has arisen for an experienced senior client relationship professional to join an established team within a highly successful technology-focused business. You will be passionate about providing the highest level of … customer success to the largest Enterprise clients. If you enjoy working in a role where you will be managing a small number of key client accounts, this is an ideal opportunity for you! You will be joining an experienced and focused team who work as strategic partners to their … analysis and creating reports Offering solutions to clients as well as new ideas to ensure accounts always have the correct products and services Customeronboarding and training Ensuring retention of key client accounts through excellent customer account management, as well as identifying opportunities for account growth Working More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tate Recruitment
week). We’re looking for a friendly, reliable and organised person to join our clients growing team as a Customer Service Advisor. Our client is one of the fastest growing UK-based internet provider specialising in fast, reliable broadband for rural and remote areas. Using 4G and 5G … excellent customer reviews. This role is all about helping their existing customers have a great experience, from answering day-to-day queries to onboarding new clients and ensuring everything runs smoothly Role Overview: As the initial point of contact for customers, you will manage a variety of administrative … inquiries via phone and email, covering topics such as billing, contract details, and general account support. Processing customer orders, returns, and replacement equipment. Onboarding new customers, managing their orders, keeping them updated, and ensuring a smooth installation or setup process. Handling and resolving customer complaints with professionalism and More ❯
tactics and market opportunities. Preparation of detailed customer proposals and quotations focused towards a group wide approach. Owner of onboarding for ASP client new starters. Active support of Sales Team & Sales Director on winning new key account business. Key Competencies & Qualifications Drive and enthusiasm, together with a More ❯
and commission issues. 3. Additional responsibilities will include assisting on the onboarding of new clients to the trading platform, creation of new client reports and capturing/working with the development team to create new functionality. 4. Highly desirable that candidates are familiar with the Fidessa Equity … Trading platforms, and allocation workflows in the Fidessa CTAC (Client Trade Allocation Confirmation), including but not limited to Investigating and troubleshooting: a. Middle Office allocation issues with CTM, FIX 4.4, Tag 1 pre-allocation, allocation templates and manual allocation workflows. b. blocks sent to the Fidessa CTAC by the More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
london, south east england, united kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
london (west end), south east england, united kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
for candidates based in Northern Ireland, though applicants across the UK will be considered. What You'll Be Doing This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required. You'll become a trusted partner to clients in professional services, financial … platform's no-code tools Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery Work across the UK, EMEA, and US client base Provide ongoing best practice guidance on information management, compliance, and workflow optimisation What We're Looking For This role suits someone who's … curious, proactive, and passionate about helping clients work smarter - not just ticking boxes. 3-7 years' experience in a similar client-facing role Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
per annum + performance-based bonus Reporting to: Business Development Manager (Initially the Head of Growth and Operations) Start date: ASAP About Our Client They are a dynamic company revolutionising the digital landscape for private healthcare professionals in the UK. They develop beautiful, intuitive medical software that streamlines complex … turnaround and high demo volume Nice-to-have Experience in SaaS, Healthtech, or healthcare sales/support Prior experience conducting software demos or customeronboarding Benefits £32,000 - £36,000 base salary + bonus based on conversion performance Flexible, remote-first working (UK-based) Full product training and … role Be part of a fast-growing, mission-driven health tech team Start date ASAP — applications will be reviewed on a rolling basis. Our client is ready to hire now. How to apply Email your CV and a short note about why this role interests you now. More ❯
forward-thinking company that's revolutionizing the event industry. As they continue to grow and scale, they're looking for a highly motivated and client-focused Finance Software Account Managerto join their team at their offices in Cheltenham. In this role, you will be pivotal in onboarding … utilizes your accounting and bookkeeping experience, it's an ideal opportunity for someone looking to transition away from traditional accounting and into a more client-facing, software-oriented environment. You will provide essential support and guidance to clients as they implement the budgeting tool, ensuring they can effectively manage More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Flexicruit Limited
forward-thinking company that's revolutionizing the event industry. As they continue to grow and scale, they're looking for a highly motivated and client-focused Finance Software Account Manager to join their team at their offices in Cheltenham. In this role, you will be pivotal in onboarding … utilizes your accounting and bookkeeping experience, it's an ideal opportunity for someone looking to transition away from traditional accounting and into a more client-facing, software-oriented environment. You will provide essential support and guidance to clients as they implement the budgeting tool, ensuring they can effectively manage More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
lead on onboarding new LMS clients—guiding them from kickoff through to go-live with confidence and care Set up and tailor client LMS platforms—this could include branding, permissions, user roles, and integrations based on their needs Work closely with product, project, and dev teams to … in learning tech and eLearning trends to bring fresh thinking and top-tier support to the table If you're passionate about creating exceptional client experiences, enjoy working in a tech-forward environment, and have a keen interest in the learning space, this could be the ideal next step More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
MCS Group | Your Specialist Recruitment Consultancy
PE-backed SaaS company that's transforming how organisations manage documents, workflows, and business-critical information. With strong backing, profitable growth, and a global client base, they're now looking for an Implementation Specialist to support their expanding UK Services team. This is a great opportunity for someone with … support, digital transformation, or internal systems - who's ready to step into a delivery-focused position where you'll be hands-on with real client projects. The role is fully remote, with a preference for candidates based in Northern Ireland, but open to applicants across the UK. What You … but you need to bring curiosity, a process mindset, and the confidence to talk to customers. ✅ 2-4 years of experience in a similar client-facing role ✅ Comfortable using tools like Excel, databases, or CRM systems ✅ A natural problem solver who can break down how things work and spot More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Mezze Software
new features and onboarding more clients, the importance and influence of this role will continue to expand, providing opportunities for management of client relationships and/or internal teams. Responsibilities Developing new features and building upon existing features Building, debugging and maintaining existing functionality Assisting with R More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Talent Pools.ai
You’ll spend the majority of your time in person with the team – either in their riverside HQ in Central London or on their client side in Shoreditch (a global and well-loved creative agency!). This setup gives you invaluable face time with senior professionals and the chance … days are the same. You might be analysing user feedback from a new product launch, crafting a smart survey for a brand campaign, onboarding new clients onto the platform, or brainstorming new ways to improve the user experience. You’ll also help build reports that bring clarity and More ❯
someone with strong analytical abilities, relationship-building skills, and superb project management capabilities. Key job responsibilities Drive API integration support for new MCF customeronboarding Develop and optimize new seller acquisition funnel to improve potential conversion on MCF Build and maintain relationships with third-party integrators to expand … of User Experience (UX), pricing, and processes across IC, Fulfillment Centers (FC), Last Mile (LM), and Third-Party Logistics (3PL) players Establish standardized onboarding processes to reduce time-to-launch for new sellers Minimum Requirements - 2+ years of program or project management experience - Knowledge of Lean principles and … you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Monese GB
for an expert in financial crime, ideally gained within a fintech industry; someone with an exceptionally broad and detailed portfolio of skills in onboarding, transaction monitoring and investigations. Leading a team of 8-10 financial crime analysts, reporting to the business' VP of Risk & Compliance/MLRO, the … an ambitious person looking to develop and grow in a diverse and inclusive environment. What you'll be doing: Responsible for the full customeronboarding journey via an effective workflow including KYC due diligence, risk assessment and risk classification, and investigations Manage the Sanctions/PEP/Adverse More ❯