101 to 120 of 120 Customer Engagement Jobs in the UK excluding London

team Proposing mitigations for identified vulnerabilities and writing reports of security testing engagements for customers including signing off reports Scoping, estimating and bidding customer engagements as required and directed Essential experience: The ability to be able to document, create and sign off test reports A Strong understanding of Active ...

much more... The opportunity: DragonFire has been and continues to be a boundary pushing weapon system development programme that has significant industry and customer engagement. Thus far the programme has been aimed at developing the UKs first Laser Directed Energy Weapon (LDEW) concept demonstrator, achieving significant success recently with ...

Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery and product … Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. ...

expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line with agreed customer outcomes, while fostering senior relationships to enhance performance and satisfaction, optimising the benefits of our partnership with Computacenter. We help our customers prepare for future … endeavours and technology trends by sharing best practices, references, and advisory services. Our team defines and owns joint customer service strategies, focusing on improvements, enhancements, and efficiencies in our services. We also act as the focal point for contractual clarification, amendments, and further development of contracts, maintaining ownership ...

week** Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery … Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. ...

Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This … hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability ...

dynamic Enterprise Account Manager to join our high-performing team. In this role, you’ll manage key accounts within our most prestigious customer base, focusing on retaining and expanding revenue. You’ll collaborate with teams across Operations, Marketing, Product, and Commercial to deliver tailored solutions that support your clients … growth strategies and create exceptional customer experiences. If you're ready to make a real impact, we’d love to hear from you. Responsibilities The responsibilities for the role include, but are not limited to: Drive revenue growth by selling a range of converged solutions including voice, UCaaS, CCaaS ...

about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role Assist in the configuration, maintenance, and optimisation of Amazon Connect contact … centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs and align with business goals. ...

BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery of projects and customer engagements for Bytes. Day-to-day running of multiple projects throughout their entire life cycle. Business analysis and scoping of project engagements, including facilitation … workshops and documentation of customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated to internal ...

design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Be involved customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high and low-level solution designs, technical requirements, and delivery … frameworks Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Deliver robust governance and due diligence throughout the solution ...

crucial role in driving this strategy through our web and eCommerce channels, focusing on key objectives such as enhancing brand recognition, fostering audience engagement, ensuring seamless product delivery, and exemplifying service excellence. What you will do Become an active member of the web team, participating in daily stand … highest quality user experience. Collaborate with other members of the web team, digital marketing and e-commerce teams to support product releases and customer engagement. What you will learn The fundamentals of modern web design, user experience, development, infrastructure as code, and content management in a commercial setting. ...

will be required to design and implement SAP retail architectures that enable seamless omnichannel experiences, optimize merchandising, pricing, and inventory processes, and improve customer engagement. You will be contributing to large-scale digital transformation programs across retail and consumer industries, driving operational excellence and innovation. Key responsibilities: Access Cutting … advanced analytics while benefiting from world-class training, certifications, and continuous learning opportunities. Drive discussion in design workshop & sessions. Identify, interpret, validate and document customer requirements including the facilitation of workshops to collect business requirements, solution designing and delivery Create business process document and function specification Perform configuration ...

significantly to the evolution and maturity of the security operations function. You will play a key role in developing processes, guiding junior analysts, supporting customer engagements, and ensuring the SOC continues to deliver high-quality outcomes in fast-moving environments. Requirements 5-7+ years in SOC, Incident Response … investigation reporting. Enhance SOC tooling, workflows, automations, and log ingestion processes. Mentor SOC analysts and support enhancements to playbooks and runbooks. Engage in customer-facing incident reviews and cyber posture sessions. Certifications (desirable) CrowdStrike: CCP, CCFR, CCFH GIAC: GCIA, GCFE, GCFA, GCIH OSCP, CREST CRT/CRIA CySA+, Security+ ...

products across Northamber and its associated companies with customers, organising demos of products where required at Trust and other vendor offices. Review changes in customer spend behaviour (Recency, Frequency, Monetary) to speak to customers who have changed their spending behaviours and understand why, if relevant defining plans to address. … Ensure all customer information and contacts are recorded in OrderWise (internal system). Ensure all customer correspondence is acknowledged and responded to within 2 hours. These are achieved through the exposure of Trust and Northamber products, services, and value proposition to identified accounts, in conjunction with the Vendor ...

client is a rapidly growing SaaS-based cybersecurity vendor building out their pre-sales team. This role sits at the heart of their customer engagements — blending technical expertise, communication skills, and the ability to guide prospects and partners through the value of a cutting-edge security platform. This … ability to translate technical detail into business value A collaborative mindset and willingness to take on different responsibilities when needed Ability to travel for customer and partner engagements Hybrid availability: 1–2 days per week in the office Why Join? Be part of a high-growth cybersecurity scale ...

Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead … Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

FMCG industry. Based in Leeds, this role requires expertise in E-commerce platforms and a results-driven mindset to drive sales and enhance customer engagement. Client Details The employer is Global organisation operating in the FMCG sector with a focus on delivering high-quality products to its customers. They … collaborative and forward-thinking work environment. Description Manage and optimise the performance of e-commerce platforms to achieve sales targets. Analyse sales data and customer behaviour to identify trends and opportunities for growth. Collaborate with marketing teams to execute promotional campaigns effectively. Ensure product listings are accurate, visually appealing ...

work helps build a strong sales pipeline and supports overall revenue growth. Day to day includes: Prospect and identify leads that fit the ideal customer profile.Initiating contact with prospects through emails, phone, LinkedIn and other channels.Schedule qualified meetings or demos for the sales/account executive team.Accurately … with a history of exceeding outreach or activity targets.Previous experience in self-prospecting and managing data for creating target listsStrong communication skills for effective customer engagementAbility to manage data efficiently and build targeted client listsTech-savvy skills with a keen interest in educational technologyComfortable with cold calling and initiating ...