1,126 to 1,150 of 1,420 Customer Experience Jobs in the UK excluding London

embrace personality, and foster an inclusive culture. Our diverse backgrounds, skills, and cultures contribute to our shared success and enable us to deliver outstanding customer experiences. Inclusion drives our ethos. We are committed to being a Menopause Friendly Employer, offering wellbeing support and resources for those affected by menopause … Excellent interpersonal and communication skills. Strong understanding of Data & Analytics disciplines. Deep knowledge of business strategy and the role of data in achieving it. Experience in program management, negotiation, and communication. Ability to monitor evolving data governance trends and external factors like GDPR. Extensive experience in Data Governance … with business, data, and technical teams to define governance requirements. Leadership and communication skills with both business and technical partners. Strong problem-solving capabilities. Experience with Data Governance tools and master data management. Knowledge of Data Loss Prevention. Relevant IT Security certifications such as CISM/CISSP are advantageous. More ❯

in driving modern engineering practices, supporting and developing a team of skilled engineers, and collaborating closely across multiple teams to deliver secure, scalable, and customer-focused digital products. Key Responsibilities: Lead the development, maintenance, and enhancement of core data and integration platforms, supporting the transition to cloud-first solutions. … ability to mentor and develop engineering teams. Deep expertise in software development with technologies including .NET, Azure Data Factory, JSON, XML, and data warehousing. Experience building cloud-based environments on Microsoft Azure or AWS, using infrastructure as code. Hands-on experience with automated software development practices, DevOps pipelines … or related discipline; cloud certifications (Azure, AWS) are a plus. Apply now to lead a talented engineering team delivering core technology solutions that redefine customer experiences and drive business success. More ❯

We're Hiring: Head of Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business Full-Time | Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function … Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional service across the globe. Your Impact … opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable More ❯

We're Hiring: Head of Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business 🌍 💼 Full-Time | Fixed-Term Contract (12 months) 📌 Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) 🧭 Scope: Lead operations across key product verticals + oversee our central Customer Resolution function … Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional service across the globe. 🌟 Your Impact … opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable More ❯

We're Hiring: Head of Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business 🌍 💼 Full-Time | Fixed-Term Contract (12 months) 📌 Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) 🧭 Scope: Lead operations across key product verticals + oversee our central Customer Resolution function … Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional service across the globe. 🌟 Your Impact … opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … with shipping label errors, returns processing, and commercial invoice approval. Occasionally, support the finance team with reconciliation of carrier charges. Requirements 3+ years of experience in ecommerce shipping, logistics coordination, or carrier management. Familiarity with ecommerce platforms (e.g., Shopify, Magento) and third-party shipping tools (e.g., ShipStation, Shippo). … webhooks, and shipping logic (zones, service levels, rates). Strong problem-solving skills and the ability to work with both technical systems, sales and customer service teams. Organised, tech-savvy, and comfortable working across multiple systems simultaneously. Proficiency with Excel or Google Sheets; experience with ticketing tools (e.g. More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … with shipping label errors, returns processing, and commercial invoice approval. Occasionally, support the finance team with reconciliation of carrier charges. Requirements 3+ years of experience in ecommerce shipping, logistics coordination, or carrier management. Familiarity with ecommerce platforms (e.g., Shopify, Magento) and third-party shipping tools (e.g., ShipStation, Shippo). … webhooks, and shipping logic (zones, service levels, rates). Strong problem-solving skills and the ability to work with both technical systems, sales and customer service teams. Organised, tech-savvy, and comfortable working across multiple systems simultaneously. Proficiency with Excel or Google Sheets; experience with ticketing tools (e.g. More ❯

spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an Data Caching Engineer , you should have experience with: In Memory Caching technologies - Redis, GridGain, Apache Ignite Programming More ❯

deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The company's infrastructure consists of various custom built … Data Center Operations. Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.) Manage Vendor performance. Ensure Data Centers … are compliant with all relevant security policies and procedures. BASIC QUALIFICATIONS Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military experience and several years of direct people management experience. Solid data More ❯

to prioritize and switch between tasks. You will have an advantage if you also have Programming (e.g., C#) MS Azure Cloud technologies (or equivalent) Experience in policing or the criminal justice sector within an IT environment NOTE - Successful candidates will need to have been in the UK for … About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion More ❯

this role, you will be at the forefront of technological innovation, guiding the implementation of cutting-edge solutions that enhance our operational efficiency and customer experience. Your expertise will be crucial in developing a cohesive technology blueprint that supports our growth and positions Cala Homes as a leader in … into existing systems. Monitor industry trends and advancements to keep Cala Homes at the forefront of technology. About You Knowledge, Skills, and Abilities Proven experience in a senior technology architecture role, preferably within the construction or real estate industry. Strong understanding of enterprise architecture frameworks and methodologies. Expertise in … designing and implementing scalable, secure, and high-performance technology solutions. Excellent leadership and team management skills with proven experience of developing technical staff. Ability to work collaboratively with cross-functional teams and stakeholders. Strong problem-solving and analytical skills. Excellent communication and presentation skills. Knowledge of emerging technologies and More ❯

working the night shift you will ensure a smooth transition between nights to days, ensuring that cases are correctly triaged whilst ensuring a great customer experience. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate More ❯

repair industry? UBREAKIFIX is looking for a General Manager to lead our Brighton, MI, location. Join a team that values innovation, teamwork, and outstanding customer satisfaction. In this role, you'll oversee daily operations, grow sales, and deliver top-tier service experiences. We offer a competitive salary and the … a high-performing team. Monitor financial performance and prepare regular reports for upper management. Ensure compliance with company policies and industry regulations. Qualifications Proven experience in a managerial role, preferably in a retail or service-oriented environment. Strong leadership skills with a demonstrated ability to manage and inspire a … team. Exceptional customer experience. High level of execution, reliability, and a commitment to excellence in all aspects of the role. Strong organizational and problem-solving skills with an interest in consumer electronics and technology. Effective communication and interpersonal skills, with the ability to motivate and engage employees. Compensation More ❯

company culture. Built on values like transparency, adaptability, and teamwork, they invest in staff development and hold a Trustpilot score of 4.7, reflecting excellent customer service. My client is excited to present a rare and dynamic opportunity within their expanding Risk Analytics department. The Dialler Specialist role is a … maximise Right Party Contact (RPC) opportunities. Collaborate with Risk Analytics and Business Intelligence teams to develop and deploy contact strategies supporting business performance and customer experience. Maintain analyst applications and scripts, monitor outcomes, and roll these out to relevant teams. Candidate Requirements: Working knowledge of Mitel and Noetica (or … similar) telephony and campaign management systems. Experience managing multiple contact channels within a contact centre environment. Technical understanding of Microsoft T-SQL (or equivalent) is desirable. Strong PC literacy and proficiency in Microsoft Office applications. Benefits: Bonus annually 15% pension – 10% paid by them Private medical insurance Life insurance More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

Identyfikator pracy: Amazon UK Services Ltd. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line … the manager. • Be prepared to work on shift to maintain a strong connection to the team and daily work. PODSTAWOWE KWALIFIKACJE • Significant practical engineering experience including a supervisory role managing people. • A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent More ❯

in design and development, we find solutions and anticipate the needs of our rapidly scaling business. Our focus is on delivering end-to-end customer experiences and taking a holistic view of business systems and tools. What you'll need: Experience in a D2C eCommerce environment, with knowledge … of commerce systems Experience documenting, understanding, and migrating complex data structures Experience owning 1st and 3rd party commerce platforms A customer-focused approach backed by commercial awareness, able to assess business opportunities Ability to simplify complex problems into manageable parts and evaluate them systematically Ability to work … autonomously or collaboratively with stakeholders and remain open to ideas Experience working with and managing technical resources including UX, Engineering, and QA An interest in relevant commerce technologies Ability to present options and recommendations confidently to stakeholders, resolve issues, and proactively mitigate risks Ability to identify opportunities and pivot More ❯

systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality service operations, installation, maintenance, and support while maintaining strong customer satisfaction and compliance with regulatory standards. SPECIFIC FUNCTIONS OR DUTIES Lead a team of field service engineers and regional service managers to support installation … escalation processes, root cause analysis, and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve system reliability and customer experience. Ensure compliance with safety standards, radiation regulations, and local laws where systems are deployed. Drive team training and certification programs to ensure deep … level agreements (SLAs), and cost control targets. Support pre-sales and post-sales activities as a technical service leader for system lifecycle planning and customer engagements. Collaborate with logistics and supply chain teams to ensure parts availability and delivery for field service operations. Implement digital tools and field service More ❯

systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality service operations, installation, maintenance, and support while maintaining strong customer satisfaction and compliance with regulatory standards. SPECIFIC FUNCTIONS OR DUTIES Lead a team of field service engineers and regional service managers to support installation … escalation processes, root cause analysis, and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve system reliability and customer experience. Ensure compliance with safety standards, radiation regulations, and local laws where systems are deployed. Drive team training and certification programs to ensure deep … level agreements (SLAs), and cost control targets. Support pre-sales and post-sales activities as a technical service leader for system lifecycle planning and customer engagements. Collaborate with logistics and supply chain teams to ensure parts availability and delivery for field service operations. Implement digital tools and field service More ❯

raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app … focusing on app development and customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS … + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience with AB testing and experimentation Strategic mindset with commercial acumen (e.g. understanding LTV) Creativity and drive to innovate and improve products HOW TO APPLY If this sounds like the role for you, swiftly send More ❯

raising money for a variety of charities across the UK. This is an exciting opportunity to make a real impact in a fast-paced, customer-focused digital environment. THE ROLE This Senior Product Analyst will play a key role in shaping strategy and innovation across the website and app … focusing on app development and customer retention. You’ll work on developing new propositions and customer experiences, pricing test/product performance/customer behaviour analysis and conduct AB tests to drive improvements. You’ll need to have advanced SQL to uncover insights from large datasets. SKILLS … + EXPERIENCE Strong and advanced SQL required (Windows functions a nice to have) Experience with AB testing and experimentation Strategic mindset with commercial acumen (e.g. understanding LTV) Creativity and drive to innovate and improve products HOW TO APPLY If this sounds like the role for you, swiftly send More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with HubSpot is a plus!) Represent and promote company values in every interaction Provide professional and timely responses to customers What We re Looking More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am – 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, you’ll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide … device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with HubSpot is a plus!) Represent and promote company values in every interaction Provide professional and timely responses to customers What We’re Looking More ❯

to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role, you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting … to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholders. Provide customer and market feedback to Product and Engineering teams to help define product direction. BASIC QUALIFICATIONS 2+ years of data scientist experience and 3+ … statistical/mathematical software (e.g., R, SAS, Matlab, etc.) experience. 3+ years of machine learning/statistical modeling data analysis tools and techniques experience. Experience applying theoretical models in an applied environment. Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance More ❯