101 to 125 of 132 Customer Insight Jobs in the UK excluding London

ensuring every item supports the overall direction Leading sprint planning, managing daily priorities, and supporting decision-making throughout delivery Taking responsibility for shaping and owning the CRM roadmap Using customer insights, market trends, and performance data to guide improvements Working with Finance to track budgets and ensure alignment with delivery outcomes Acting as the go-to for day-to … or Scrum environments Someone who can confidently take ownership of backlog management and delivery cycles Strong communicator who works well across cross-functional teams A clear focus on outcomes, customer value, and continuous improvement Comfortable driving change and bringing clarity and direction to delivery teams More ❯

ensuring every item supports the overall direction Leading sprint planning, managing daily priorities, and supporting decision-making throughout delivery Taking responsibility for shaping and owning the CRM roadmap Using customer insights, market trends, and performance data to guide improvements Working with Finance to track budgets and ensure alignment with delivery outcomes Acting as the go-to for day-to … or Scrum environments Someone who can confidently take ownership of backlog management and delivery cycles Strong communicator who works well across cross-functional teams A clear focus on outcomes, customer value, and continuous improvement Comfortable driving change and bringing clarity and direction to delivery teams More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

Customer Insights Director - B2C Tech Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director. This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making. Responsibilities: Own the customer insights strategy including creating long term plans to shape customer experience Deliver a research across the function including managing relationships with … create advanced analytics Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI. About you: Experience within a B2C business Proven track record in customer insights and analytics Strong analytical skills More ❯

Customer Support Representative – French Speaking Location: Hybrid-remote in Harrogate, UK Job Type: Full-time Schedule: 8-hour shift | Day shift | Weekend availability Salary: £28,000–£30,000 per year Are you a great communicator who thrives on solving problems and supporting customers? Are you fluent in both French and English, and excited to be part of a forward … thinking company rapidly expanding within European markets? If so, we’d love to hear from you. The Role You’ll be part of our small but impactful Customer Support team, acting as a key contact for both UK and French-speaking customers. Initially, your focus will be supporting consumers , but as you grow in the role, you’ll take … on more responsibility supporting our project partners and B2B clients. We’re looking for someone who is proactive, thoughtful, and enthusiastic about delivering exceptional customer service. This is a great opportunity for someone who wants to gain experience in the tech industry while building a long-term career in customer success, support operations, or account management. The role More ❯

and the performance management. Working closely with Sales, Product, and senior stakeholders, you'll lead multi-channel campaigns that drive measurable results. With a strong understanding of the full customer journey, you'll oversee everything from demand generation to lead nurturing, campaign optimisation, and reporting Client Details A leading B2B tech company in London. Description Develop and execute integrated … performance and ROI. Analyse campaign and funnel performance (MQL/SQL), providing actionable insights. Work closely with sales to align marketing activity and support pipeline acceleration. Ensure a seamless customer experience across the digital journey. Manage, coach, and develop a high-performing marketing team. Oversee budgets, ensuring efficient and impactful marketing spend. Leverage customer insights and market research More ❯

metrics to capture specific user behaviours or events that align with business objectives Data integrity & quality assurance: perform quality checks on collected data for accuracy Delivering key product and customer insights to the business to drive decision-making What do we expect from you? You will bring experience in a Product Analyst or Data Analyst role, with a focus … on delivering real-world value from customer-facing software. You will be analytical and critical in your thinking; rigorous in the quality and accuracy of your work and curious to understand the business that sits in front of the data we manage and transform. You will be comfortable working with stakeholders who may have partially defined requirements and differing More ❯

initiatives aligned to business goals. Proven track record of leading data-driven transformation, using analytics to unlock measurable business impact, enable data-led decisions, inform product development, and enhance customer insight. Ability to ensure scalable, secure, and reliable data infrastructure that enables lifecycle analytics and supports revenue and growth objectives. Ability to promote a data-first culture by improving … commitment to continuous learning, staying ahead of evolving data technologies and industry trends to maintain best practices and support ongoing improvements. Maintain strategic vision coupled with attention to detail. Customer-focused, with a detailed understanding of relevant legislation and regulation. Adaptable to a constantly changing data and business environment, with the ability to pivot strategies in response to innovative More ❯

most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform. As our organisation continues to grow and evolve, we are expanding our Salesforce team and implementing Data Cloud … and additional resources for BA and QA when required. You will focus on managing and optimising the Salesforce platform, with a specific emphasis on using Data Cloud to enhance customer insights and drive business outcomes. What you'll be doing Working with the business stakeholders to provide solutions based on your knowledge of Salesforce Service Cloud and Data Cloud. … Ensuring the Salesforce platform and Data Cloud work together to deliver a comprehensive view of the customer. Providing customer insights to our colleagues and use data cloud to make use of Einstein and Agentforce capabilities. Designing and implementing data models within Data Cloud to represent customer data from various sources. Connecting to and ingesting data from different sources More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience …/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Perks & Benefits Competitive salary. Generous equity plan. Remote-first working environment with regular travel to customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

market and industry insights Product Development - Work closely with, to understand strategy and fit with Product Development roadmap Sales and Account Development - Work closely with, to obtain market and customer insights Exco - Work with to communicate successes and challenges with regards technical integrations Person Specification Ability to work well within small teams Very high level of communication skills and … is comfortable being customer facing, and presenting to customers with little documentation to support the conversation, understanding that these communications at a senior level (internally and externally) will directly impact the success of the initiative Possess an in depth understanding of the commercial cards industry, and our place and capabilities Very strong understanding of the Procure to Pay (P2P More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets. * Strong understanding of the IT Managed services market. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge of digital marketing tools and More ❯

with the team and wider business. The role... Strategic planning to increase sales performance within your assigned areas for year on year growth, create monthly promotional campaigns tailored to customer demands and market trends to maintain a strong market presence. Data analysis across online performance, customer insights and market research to identify and action improvements Ensure content is … availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on performance, development areas and competitor activity The desired candidate will have... Ideally existing experience within a similar role in Ecommerce or More ❯

partnerships, you'll boost referral traffic, grow licensing revenue, and promote our position as a trusted source in an evolving AI-driven ecosystem. You may also work on our customer data platform, developing analytics and data products that power personalisation, smart recommendations, and actionable customer insights. This is a hands-on, exploratory role with scope to build models More ❯

not only power our online presence, but also play a major role in our global distribution revenue. From driving SEO and PPC performance to building intuitive, secure, and scalable customer journeys, you'll define and own the roadmap for evolving our website and legacy systems. You'll partner closely with teams across eCommerce, Marketing, UX, Tech and Operations to … deliver sites that are optimised, compliant, and above all, market leading. You'll also lead a multi-functional delivery team, working in an agile, hypothesis-driven way to turn customer insights and business goals into real, measurable results. About you You'll thrive in this role if you: Have strong experience as a Product Owner or Business Analyst in … a digital or eCommerce setting Have led the delivery of product roadmaps that combine performance, stability, and compliance Are passionate about delivering outstanding user experiences through websites Can balance customer-centricity with technical constraints and commercial goals Are confident working with developers, marketers, analysts, and senior leaders alike Have an understanding of web development and platform management Are comfortable More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

disciplinary teams to build cloud software for Ring's innovative consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyse customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will be also instrumental in ensuring … new challenges and opportunities for innovation. You'll design pioneering features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries of what's possible in cloud More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯