101 to 125 of 134 Customer Insight Jobs in the UK excluding London

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

take full responsibility for the evolution of the product. Youll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. Youll have a dedicated technical development team to scope, build, and deliver your product. Youll have a strong focus on customer engagement and … both short and long-term growth. Key Responsibilities Product Strategy & Roadmap(45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have a good understanding of the market and competitors. Establish success metrics and communicate priorities across teams. Execution & Delivery(25%) Collaborate with development team … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making(30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable growth. More ❯

Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform user journeys through driving the importance of research and insights. This role will inform and inspire cross-functional teams - ensuring our solutions are grounded … Your responsibilities will also include: Conduct a wide range of qualitative and quantitative research methodologies (e.g., in-depth interviews, usability testing, surveys, diary studies, desk research, concept testing) Champion customer needs across functions and be an ambassador for implementing design thinking across all teams Build research capability across the design team by mentoring and training others to run their … own studies confidently and GDPR compliant Build and maintain research repositories and share insights that inform multiple teams in transformation, such as product, design, marketing, and customer insights Take ownership of designing and implementing GDPR-compliant research processes, embedding best practices across the team through training and guidance Mentor digital designers, from junior to senior, and manage research ops More ❯

team. As the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products and … impactful sales collateral decks, product demos, competitive battle cards, and delivering effective training. Uncover Market Opportunities: Through thorough market research and competitive analysis, you will identify key market trends, customer needs, and opportunities for product growth, directly influencing product strategy and development. Optimise Marketing ROI: You will track and analyse the performance of product launches and product marketing-led … Functional Collaboration: You will work closely with product managers, sales, engineering, and other marketing team members, building strong relationships and ensuring seamless collaboration and execution of marketing plans. Champion Customer Insights: In partnership with product management you will work together to undertake customer research to shape positioning, messaging, and marketing strategies. You will ensure our products and marketing More ❯

for a CRM Implementation Manager to lead the rollout and evolution of our new Acteol CRM system (so experience with this system is essential)-and to help us take customer engagement to the next level. Based in our London Support Centre, this role is all about delivering smart, data-driven customer experiences that fuel loyalty, personalisation, and growth. … problem-solver who understands the power of data-led marketing. You bring experience in CRM implementation, ideally in the hospitality or multi-site sector, and know how to translate customer insights into action. You love collaboration, can speak the language of both tech and marketing, and you care about getting the detail right without losing sight of the big … CRM platforms, automation, and integrations. Strategic mindset with the ability to turn insights into action. Excellent communication skills and ability to engage stakeholders at all levels. Passion for enhancing customer experience and driving business growth. Perks & Benefits Competitive salary Bonus scheme 25 days holiday + your birthday off Hybrid working (3 days in the office) Discounts on food, drink More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets.* Strong understanding of the IT Managed services market.* Strong understanding of product positioning and branding strategies.* Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights.* Excellent communication and collaboration skills.* Ability to manage multiple projects and meet deadlines effectively.* Knowledge of digital marketing tools and More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

initiatives aligned to business goals. Proven track record of leading data-driven transformation, using analytics to unlock measurable business impact, enable data-led decisions, inform product development, and enhance customer insight. Ability to ensure scalable, secure, and reliable data infrastructure that enables lifecycle analytics and supports revenue and growth objectives. Ability to promote a data-first culture by improving … commitment to continuous learning, staying ahead of evolving data technologies and industry trends to maintain best practices and support ongoing improvements. Maintain strategic vision coupled with attention to detail. Customer-focused, with a detailed understanding of relevant legislation and regulation. Adaptable to a constantly changing data and business environment, with the ability to pivot strategies in response to innovative More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo … business banking essentials, time-saving tools, and our signature money management features About Payments The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform and drives all of the payments in Monzo - whether customer pay by card, bank transfer, in the UK or abroad. … launch, so you'll be driving it from nothing to launch and then growing it. That means you'll: Drive our product strategy : Develop a product strategy informed by customer insights, market opportunities, and business goals. Translate long-term strategies into actionable, iterative plans that work towards our strategy and deliver an exceptional customer experience. Deliver a delightful More ❯

with the team and wider business. The role... Strategic planning to increase sales performance within your assigned areas for year on year growth, create monthly promotional campaigns tailored to customer demands and market trends to maintain a strong market presence. Data analysis across online performance, customer insights and market research to identify and action improvements Ensure content is … availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on performance, development areas and competitor activity The desired candidate will have... Ideally existing experience within a similar role in Ecommerce or More ❯

partnerships, you'll boost referral traffic, grow licensing revenue, and promote our position as a trusted source in an evolving AI-driven ecosystem. You may also work on our customer data platform, developing analytics and data products that power personalisation, smart recommendations, and actionable customer insights. This is a hands-on, exploratory role with scope to build models More ❯

leader in next-generation cybersecurity. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Role The members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single … you will help to deliver People-Centric solutions that protect against today's cyber threats. You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story will be illustrated with an amazing product demonstration often followed by a proof-of-concept or threat assessment which will … ultimately result in you providing a compelling solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! Your day-to-day Collaborate with the sales team to develop and execute targeted account penetration strategies You will design and champion complex People-Centric Security solutions encompassing the More ❯

not only power our online presence, but also play a major role in our global distribution revenue. From driving SEO and PPC performance to building intuitive, secure, and scalable customer journeys, you'll define and own the roadmap for evolving our website and legacy systems. You'll partner closely with teams across eCommerce, Marketing, UX, Tech and Operations to … deliver sites that are optimised, compliant, and above all, market leading. You'll also lead a multi-functional delivery team, working in an agile, hypothesis-driven way to turn customer insights and business goals into real, measurable results. About you You'll thrive in this role if you: Have strong experience as a Product Owner or Business Analyst in … a digital or eCommerce setting Have led the delivery of product roadmaps that combine performance, stability, and compliance Are passionate about delivering outstanding user experiences through websites Can balance customer-centricity with technical constraints and commercial goals Are confident working with developers, marketers, analysts, and senior leaders alike Have an understanding of web development and platform management Are comfortable More ❯

disciplinary teams to build cloud software for Ring's innovative consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyse customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will be also instrumental in ensuring … new challenges and opportunities for innovation. You'll design pioneering features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries of what's possible in cloud More ❯

highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile.Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, customer on boarding is smooth! Role overview: Define & execute the product vision and strategy for the customer Lead the creation of a strategic product road-map You will prioritise (features & initiatives) based on customer insights & market trends Oversee the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customer More ❯

They are looking for a brand new CRM Executive to plan and deliver data-driven marketing, retention and lifecycle initiatives that keeps customers supported With access to in-depth customer data and insights, you'll be mapping customer journeys and creating highly targeted, personalised email campaigns. You’ll also be responsible for coordinating seasonal newsletter-style emails at … key moments in the year. You’ll work across teams to ensure campaigns are insight-led, well-timed and relevant to each individual recipient using a leading cross-channel automation tool Your role will involve: Designing and planning customer journeys to support onboarding, programme continuation and long-term retention grounded in customer insights Writing, briefing and optimising … personalised, triggered email content tailored to customer needs and lifecycle stage Using behavioural and engagement data to identify messaging opportunities and influence campaign direction Supporting the rollout of loyalty, rewards and engagement initiative and the role CRM plays in each Regularly reviewing performance and recommending improvements across journeys and email flows You will be the ideal candidate due to More ❯

the delivery cycle. This means not only working with the core project team on the delivery but taking the lead on business updates and comms, as well as conducting customer facing meetings to help support the Sales teams during the early phases of development and launch. The role will also require the individual to set-up and hold Customer feedback sessions to help obtain the "voice of the customer" to help inform the direction of the Product Roadmap. Job Responsibilities/Objectives Work within BCP Product, and alongside Head of Product Development to create the strategic vision for BCP that will then become the business strategy and delivery plan for the business Work with the wider BCP … market and industry insights Product Partnerships - Work closely with, to understand strategy and fit with Product Development roadmap Sales and Account Development - Work closely with, to obtain market and customer insights Exco - Work with to communicate successes and challenges with regards technical integration's Required Skills/Experience: The ideal candidate will have the following: Ability to work well More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯