126 to 150 of 185 Customer Insight Jobs in the UK excluding London

the Year 2024 at the South Coast Tech & Innovation Awards. From their UK headquarters, the Support Department plays a crucial role in delivering trusted, innovative security solutions and exceptional customer experiences. As the Support Team Lead , youll support the Head of Support in overseeing the day-to-day operations of three sub-teams, ensuring service excellence, smooth communication, and … consistent delivery against KPIs and SLAs. Key Responsibilities Team Oversight & Daily Operations Manage and support the Customer Insights , Customer Resolution , and BPO/QA teams (8 team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement … solutions that enhance quality, efficiency, and the customer experience. Coach and support team members and line managers to drive performance and engagement. Cross-Department Support Monitor departmental SLAs and KPIs (e.g. CSAT, complaint resolution times, QA pass rates). Produce and maintain reports on quality, escalations, and team performance. Collaborate with development teams to test and validate updates to More ❯

Job Title: Customer Insights Analyst Location: London (1-2 days per week) Contract Length: 3 months IR35 Status: Inside IR35 Rate: £500-£570 per day Start Date: 2 weeks notice max Overview: Our client, recently acquired, is prioritising key data initiatives to strengthen their customer strategy. The focus is on retention, promotions, marketing effectiveness, growing the customer base, and outperforming competitors. Key Responsibilities: Collaborate with commercial, marketing, and loyalty teams. Build and maintain dashboards and reports on customer acquisition, retention, churn, and engagement. Analyse customer journeys, trends, and segmentation to generate actionable insights. Must have Skills & Experience: Proven experience enhancing customer strategy. Strong Python and SQL skills. Experience with cloud platforms, preferably GCP. More ❯

The Customer Insights Manager will be responsible for leading customer research initiatives within the marketing organisation, focusing on the day-to-day management of research projects. Reporting to the Marketing Research Manager, the ideal candidate will: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives, in collaboration with internal stakeholders and external … agencies. Analyse and present research results in a compelling way for a range of internal audiences, including senior business and marketing leaders. Synthesize information from multiple insight sources, including primary research, third-party data, customer analytics, and marketing/media performance. Identify and utilise the most relevant data sources to address key project questions. Requirements Essential: Minimum More ❯

with carrier networks and customs systems. Key Responsibilities Define and own the product vision, strategy, and roadmap for a global SaaS logistics platform. Conduct in-depth market, competitor, and customer research to uncover unmet needs. Translate business and customer insights into actionable product requirements and prioritised roadmaps. Lead cross-functional teams through the full product lifecycle, from ideation … to launch and optimisation. Manage regional localisation, ensuring the platform meets global compliance and integration standards . Collaborate with Sales, Marketing, and Customer Success to drive adoption and retention. Define and monitor key metrics such as usage, ARR growth, churn, and NPS to guide decisions. Foster a culture of experimentation, innovation, and data-driven development. About You We’re … driving innovation within the logistics industry, on a truly international scale. If you’re ready to take ownership of a global product that’s transforming logistics through technology and insight, we’d love to hear from you. Apply today to become our next Global SaaS Product Manager and help define the future of global logistics. More ❯

of a product or a set of complex product features. This individual is responsible for crafting and executing a commercially successful product strategy, informed by both qualitative and quantitative customer insights. Operating with minimal supervision, the role involves leading cross-functional project execution and driving measurable product outcomes. They will build strong relationships with technology teams to identify and … implement solutions that address customer needs. They will be recognised as a key stakeholder in evaluating and providing feedback on new feature proposals. Works in partnership with Technology to build prototypes and solve complex design challenges using agile methodologies. This position demands strategic thinking, a strong customer focus, and the ability to deliver impactful product solutions in a … dynamic and fast-paced environment. Responsibilities Understands customer needs and market trends through direct engagement and analysis. Liaises with stakeholders and users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and More ❯

exciting space that is at the center of eCommerce AI applications, and the Product Marketer in this role is going to be expected to keep up with trends, research customer needs, refine positioning and product categorization to always be relevant in the market. As a Senior individual contributor reporting into the Director of Product Marketing, this is a highly … of the product, aligning its capabilities with market requirements. Support the Product Management team in defining and prioritizing the product roadmap Market Analysis and Positioning : Continuously analyze market trends, customer insights, and Mirakl deals to refine and enhance product positioning. Keep in touch with key analysts in our space by briefing them on our product suite’s capabilities and … evolution. Content and Messaging : Craft compelling narratives and marketing materials that highlight the unique value propositions of Mirakl’s solutions, such as blog articles, customer stories and more. Product Launch Leadership : Spearhead the launch strategy, planning and execution of new products and features withing scope, and ensure alignment across global markets Sales Enablement : Equip the sales and customer More ❯

exciting space that is at the center of eCommerce AI applications, and the Product Marketer in this role is going to be expected to keep up with trends, research customer needs, refine positioning and product categorization to always be relevant in the market. As a Senior individual contributor reporting into the Director of Product Marketing, this is a highly … of the product, aligning its capabilities with market requirements. Support the Product Management team in defining and prioritizing the product roadmap Market Analysis and Positioning : Continuously analyze market trends, customer insights, and Mirakl deals to refine and enhance product positioning. Keep in touch with key analysts in our space by briefing them on our product suite’s capabilities and … evolution. Content and Messaging : Craft compelling narratives and marketing materials that highlight the unique value propositions of Mirakl’s solutions, such as blog articles, customer stories and more. Product Launch Leadership : Spearhead the launch strategy, planning and execution of new products and features withing scope, and ensure alignment across global markets Sales Enablement : Equip the sales and customer More ❯

customers to assess performance and identify opportunities for growth. - Develop and implement sales strategies focused on profitable growth and margin management. - Collaborate with internal teams to provide feedback on customer insights and market trends, supporting product and marketing initiatives. - Monitor sales performance, maintain accurate records, and prepare regular reports and forecasts. What You Will Bring: - Bachelor's degree in … ideas clearly and persuasively. - Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. This role is pivotal in supporting the company's goals of driving growth, enhancing customer satisfaction, and maintaining its position as a leader in the door hardware industry's OEM ecosystem. You will be part of a forward-thinking organisation that values collaboration, innovation … and customer focus, contributing to an inspiring work environment. Location: This is a remote role based in the UK, offering flexibility and the opportunity to travel as needed. Interested?: If you're passionate about business development and are ready to take on this rewarding challenge as a Business Development Manager - North, don't miss out! Apply today and take More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging our … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

of your connected life. We've been awarded the UK's best network for the last 10 years. It's central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run … we're going and what we're going to do. Want to join in? The Scope As a Service Designer, you will play a critical role in shaping impactful customer- and guide-centric solutions that seamlessly align with business goals and operational realities. By leveraging your expertise in user centred design and service innovation, you will drive the creation … of meaningful experiences that deliver value for both customers and the organization. You will provide impartial and objective assessments of customer and guide experiences, ensuring that gaps and opportunities are identified and addressed. This Service Designer role involves designing and delivering engaging customer and guide experiences as well as facilitating walkthroughs of those experiences for senior stakeholders, up More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in … AWS/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Generous equity plan. Remote-first working environment with travel to our Oslo office and customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

sales, business development and marketing to create and influence the implementation of one Unipart improvement roadmap to increase usage and value from the CRM (including segmentation) Develop reporting on customer funnel performance, measuring against KPIs and benchmarks and supporting on developing consistent reporting Establish data quality checks (automating where possible) to ensure data quality meets specified quality and legal … leads and support operational needs Set up templates (reports, dashboards, forms etc.) to optimise consistent use across the teams Keep up to date with CRM innovation to continually improve customer engagement Assist with creating, editing and A/B testing HubSpot landing pages, forms, and CTAs - liaising with relevant stakeholders throughout the process. Managing HubSpot landing page and email … and do your best work every day. You may also have experience in the following: Marketing analytics, Campaign performance reporting, Data-driven marketing, Marketing ROI, Marketing dashboards and KPIs, Customer funnel analysis, Marketing data quality, B2B marketing operations, Commercial Effectiveness Manager, CRM Manager, CRM and Marketing Automation Manager, Marketing Effectiveness Manager, Commercial Performance Manager, Growth Operations Manager, Revenue Operations More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

Strengthen every partnership. Build with intention. Drive customer success! At TD SYNNEX, we're looking for a Customer Success Manager to take customer engagement to the next level - someone who's strategic, relationship-driven, and ready to turn conversations into long-term partnerships. You'll guide decisions, uncover opportunities, and position TD SYNNEX as a trusted growth … Disability Confident employer and welcome applicants from all backgrounds . If you need adjustments during the recruitment process, just ask. What You'll Be Doing Build and maintain strong customer relationships through proactive engagement and trusted advice. Recommend tailored solutions by understanding business needs and priorities. Achieve monthly and quarterly revenue and margin targets. Collaborate with Field Sales, Business … Development Managers, and internal teams to support account goals. Provide, sell and negotiate product information, pricing, special offers and promotions Manage customer expectations around backorders and service levels. Use customer insights to shape strategic engagement and long-term partnerships. Communicate clearly and consistently with clients, vendors, and colleagues. Champion TD SYNNEX's values in every interaction. What You More ❯

success Produce engaging marketing materials , from case studies and brochures to digital content and white papers. Deliver digital marketing campaigns that communicate key benefits and drive user engagement Leverage customer insights and feedback to refine and enhance product value Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption Deep understanding of GTM strategy , product positioning, and market segmentation Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc Analytical mindset with experience in More ❯

success · Produce engaging marketing materials , from case studies and brochures to digital content and white papers. · Deliver digital marketing campaigns that communicate key benefits and drive user engagement · Leverage customer insights and feedback to refine and enhance product value · Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. · B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries · Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption · Deep understanding of GTM strategy , product positioning, and market segmentation · Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc · Analytical mindset with experience in More ❯

success Produce engaging marketing materials , from case studies and brochures to digital content and white papers. Deliver digital marketing campaigns that communicate key benefits and drive user engagement Leverage customer insights and feedback to refine and enhance product value Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption Deep understanding of GTM strategy , product positioning, and market segmentation Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc Analytical mindset with experience in More ❯

success Produce engaging marketing materials , from case studies and brochures to digital content and white papers. Deliver digital marketing campaigns that communicate key benefits and drive user engagement Leverage customer insights and feedback to refine and enhance product value Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption Deep understanding of GTM strategy , product positioning, and market segmentation Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc Analytical mindset with experience in More ❯

success Produce engaging marketing materials , from case studies and brochures to digital content and white papers. Deliver digital marketing campaigns that communicate key benefits and drive user engagement Leverage customer insights and feedback to refine and enhance product value Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption Deep understanding of GTM strategy , product positioning, and market segmentation Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc Analytical mindset with experience in More ❯

success Produce engaging marketing materials , from case studies and brochures to digital content and white papers. Deliver digital marketing campaigns that communicate key benefits and drive user engagement Leverage customer insights and feedback to refine and enhance product value Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption Deep understanding of GTM strategy , product positioning, and market segmentation Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc Analytical mindset with experience in More ❯

success · Produce engaging marketing materials , from case studies and brochures to digital content and white papers. · Deliver digital marketing campaigns that communicate key benefits and drive user engagement · Leverage customer insights and feedback to refine and enhance product value · Collaborate with sales, customer success , and product development teams for full alignment The Company is looking for a Marketing … campaign execution. · B2B technology or SaaS marketing, ideally within healthcare, life sciences, or regulated industries · Proven success launching and scaling SaaS or other products from pre-launch through to customer adoption · Deep understanding of GTM strategy , product positioning, and market segmentation · Experience operating in complex, multi-stakeholder environments (NHS, private healthcare, care providers, etc · Analytical mindset with experience in More ❯