76 to 100 of 179 Customer Insight Jobs in the UK excluding London

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

impact. This is a fantastic opportunity to join a high-performing digital team where your ideas, experiments and insights will directly influence lead generation, customer experience and revenue growth. The Opportunity You'll own the end-to-end CRO roadmap, running an always-on testing programme across landing pages … user journeys, forms and CTAs. Working alongside SEO, Paid Media, UX and Web Development teams, you'll combine behavioural data, customer insight and commercial performance to identify opportunities and deliver measurable improvements. If you're passionate about experimentation, analytics and creating seamless customer journeys, this role offers ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

advanced analytics, generative AI, machine learning, and intelligent automation. The individual leader will drive enterprise-scale AI adoption focused on operational efficiency, demand forecasting, customer engagement, revenue optimization, inventory management, and business process transformation.This position reports to the Chief Digital Officer and is key member of the global Abcam … Develop and execute an enterprise AI roadmap focused on Commercial Operations and Supply Chain transformation with measurable impactLead AI initiatives across sales, marketing, customer success, market intelligence, and commercial analyticsDrive intelligent automation and generative AI adoption to enhance workflows, sales enablement, customer communications, and knowledge managementDefine and deliver ...

Data Scientist Manager - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team to deliver machine learning … advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance, and Technology. This role will ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

Pipeline Development Scan Sky and the external market for inspiration for AI-enabled ideas that could create new revenue growth, drawing on business priorities, customer insight, technology trends, competitor activity and partner capability. Develop, structure and evaluate the feasibility of potential opportunities, assessing customer need, commercial attractiveness … path to further development. Work closely with the New Business team on the initial business cases for the strongest ideas, including the proposition, target customer or market, value potential, investment needs, delivery route, key risks and recommended next steps. Commercial Development & Partnerships Work closely with the New Business team ...

join our growing Product team, working closely with Product Managers, Engineers and key business stakeholders to help shape and improve our products through customer insight and data-driven decision making. What you'll be doing: Gather and document business and user requirements, translating them into actionable product requirements. … Analyse customer feedback, product usage and market trends to identify opportunities for product improvements. Work alongside Product Managers to prioritise features and maintain the product backlog. Produce user stories, acceptance criteria and functional documentation. Collaborate with Engineering, Design and QA throughout the product lifecycle. Monitor product performance using data ...

Service Transition Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction. Own the end the to end delivery of Service Design and Transition activities for projects. Ensure effective warranty and early life management for project deliveries … Live Service. Key requirementsKnowledge & Experience:Forward thinking and detailed and passionate Service Management professionalProcess improvement skillsExperience of Customer Insight practices e.g. Voice of the CustomerExperience in developing insight from a variety of data sources including those created by other teams such as data analysis and external researchExperience ...

join a growing technology business delivering digital products used by organisations across the UK. This role will focus on payment capabilities, API integrations and customer payment journeys, helping shape the future direction of an established product portfolio. The Role Working as part of a collaborative product function … product area from discovery through to delivery, working closely with engineering and stakeholders to deliver valuable customer outcomes. Responsibilities include: Defining product vision and road map Leading customer and market discovery Prioritising and managing the product backlog Working closely with software engineering teams Delivering API-driven product enhancements ...

maintain, and continuously refine the product roadmap, balancing short‐term delivery needs with longer‐term strategic outcomes. Prioritise initiatives using value, risk, data, customer insight, and platform adoption needs, translating business goals into clear outcomes and sequenced work. Partner closely with cross‐functional teams including Product, Technology, Data … embedded across people, process, and technology. Be accountable for achieving and evidencing business value, establishing feedback loops, tracking outcomes, and adapting priorities based on insight and performance data. Guide and coach Product Owners and delivery teams, supporting resolution of complex issues, sharing best practice, and contributing to consistent product ...

Student or Graduate visas Turn complex data into influential business decisions. Join a leading UK financial services and technology organisation where data, analytics and customer insight shape major commercial decisions. As a Strategy Analyst Graduate, you’ll help develop strategies that improve products, support customers and drive responsible … business growth. You’ll investigate complex challenges, turn analytical insight into clear recommendations, gain support from senior stakeholders and work with cross-functional teams to deliver change. You’ll receive meaningful responsibility from day one, supported by a peer buddy, mentor and manager. What you could be working ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

customers benchmark performance, strengthen their market position and win work, you'll define the direction for a product area with a direct impact on customer value and business growth. Reporting to the Product Director, you'll own strategy, discovery and delivery, bringing together customer insight, commercial thinking … chambers.com and Profile Platform — our core commercial platform — and its role in helping customers turn recognition into results. Discovery - Apply modern discovery techniques (customer engagement, experimentation, prototyping, data) to identify opportunities that are valuable, viable, usable, and feasible, and to de-risk them before building. Delivery & Product Development - Lead ...

RoleYou will own one or more critical products or features within a complex environment, leading strategy, execution, and commercial outcomes. This role brings together customer insight, data-driven decision-making, and cross-functional leadership to deliver impactful solutions. You will also support the growth of product talent while … influencing senior stakeholders and shaping product direction.ResponsibilitiesDevelop deep understanding of customer needs, use cases, and industry trendsUse analytics, data, and market insights to shape and validate product strategyLead hypothesis-driven testing approaches, including experimentation and A/B testingOwn product roadmap, strategy, and end-to-end delivery of complex ...

+ BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients.With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product function … looking for a Product Manager to help strengthen and embed a more product-led approach.The OpportunityThis role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact and scalability.You ...

technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

Full Time, 39.5 hours per week Reports to: Head of Product About the Business Our client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. With continued growth across its Enterprise and Commercial proposition, the business is investing further … looking for a Product Manager to help strengthen and embed a more product-led approach. The Opportunity This role sits between commercial needs, customer problems and technology . You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial ...

Working closely with Creative, Games, Platform and Technology teams, you will act as the educational lead within the product development process. You will translate customer needs, educational research and market opportunities into clear product priorities and engaging learning experiences. You will work with a truly inspirational leadership team … literacy approaches and recognised intervention practice. Partner with Platform and Technology teams to improve reporting, learner insights and usability for teachers and schools. Translate customer feedback, educational research and market opportunities into clear product priorities. Balance educational impact, learner engagement, technical feasibility and commercial objectives. Contribute to roadmap planning ...

+ performance related bonus Are you an ecommerce specialist with strong SEO skills, commercial instincts and a passion for building brilliant online customer journeys? Zachary Daniels is partnering with an established international sports and performance brand to recruit a Senior Ecommerce Executive . With a newly appointed Ecommerce Director … leading products online. The Role: You will play a key role in the day to day trading and optimisation of the website, using data, customer insight and SEO best practice to increase organic visibility, traffic, conversion and revenue. Your responsibilities will include: Managing daily website trading, merchandising ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

improve care delivery through consulting, process excellence, managed services, and care pathway management. In this role, you will transform consulting methodologies, project learnings, and customer insights into scalable knowledge assets, standardized approaches, and AI-ready content that strengthen delivery quality and business impact across the region. This ...