51 to 75 of 78 Customer Retention Jobs in the UK excluding London

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

Customer Success Manager, Software, SaaS, COR7600B A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Customer Success Manager, Software, SaaS, COR7600 A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

engineering strategy. This role involves guiding a skilled team to enhance client engagement and deliver innovative solutions. Responsibilities include overseeing product delivery, driving client retention initiatives, and championing self-service capabilities. Candidates should have experience in B2B SaaS and strong technical expertise, particularly in API and cloud technologies. ...

backing. This senior leadership role heads up an established regional branch with a 20-year legacy in IT Managed Services and a remarkable 85% customer retention rate . You will drive profitable growth across the local SMB division while scaling Enterprise accounts across the UK. Key Responsibilities ...

back end systems * Work with modern analytics and attribution tools including GA4, GTM and AppsFlyer * Gain exposure to CRM, lifecycle marketing and customer segmentation through platforms like Bloomreach * Collaborate closely with data, pricing and commercial teams to influence business outcomes About the Role * Own web analytics across … data using SQL where required to improve data accuracy and reporting depth * Support A/B testing, funnel analysis and CRO initiatives to improve customer journeys * Deliver insights on CAC, LTV, ROAS, conversion rates and quote to bind performance * Conduct cohort and segmentation analysis to identify high value customers ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

decision making within a collaborative analytics function. The Company They are a global, technology-led organisation with a strong focus on digital products and customer experience. Operating across multiple markets, they manage large volumes of customer and marketing data, investing heavily in analytics capabilities. The business has built … Role Analyse performance across digital marketing channels to deliver actionable insights Partner with marketing stakeholders to optimise campaigns and improve ROI Provide insight into customer acquisition, engagement, retention and lifetime value Design and analyse A/B tests to support experimentation and performance improvement Build dashboards ...

result, we are looking to appoint a Client Director with deep industry expertise in Financial Services who can translate that into our missions: personalised customer engagement and decisioning, advanced AI and data science, or building modern data foundations at scale. The role This role is for someone … strong people person, with deep domain knowledge in Banking , Wealth , or Insurance clients. You should have deep understanding of how FS organisations leverage customer data to drive engagement, loyalty, and growth, including segmentation, journey mapping, lifecycle management, and personalised communications. Awareness of digital channels, marketing automation, CRM platforms ...

About the Role Ticket Diary Digital Platforms Ltd. provides digital ticketing solutions, online platform services, customer engagement technologies, and business support systems for organizations operating across entertainment, events, travel, and digital commerce sectors. We are seeking a Chief Revenue Officer to lead revenue strategy, accelerate business growth, and oversee … execute long-term revenue generation strategies Identify new market opportunities, partnerships, and business development initiatives Oversee pricing strategies, commercial planning, and growth programs Drive customer acquisition, retention, and revenue optimization efforts Collaborate with executive stakeholders on strategic priorities and expansion plans Lead and develop senior leadership teams ...

onboarding and ensuring an exceptional client experience Conducting regular client reviews and strategy discussions Identifying opportunities to grow accounts and increase revenue Driving client retention and proactively managing risks Working closely with delivery, marketing and operational teams Managing client communications and resolving issues quickly and professionally Monitoring performance … Management, Customer Success, Client Services or a similar client-facing role A proven track record of building strong client relationships Experience improving client retention and growing accounts Excellent communication and stakeholder management skills Strong organisational skills and attention to detail A proactive, solutions-focused mindset The confidence ...

Opportunity This isn't a role where you'll inherit a book of business. You'll own your territory from day one, driving new customer acquisition and building relationships with senior stakeholders across mid-market and enterprise organisations. You'll be responsible for: Generating new business opportunities through strategic … Engineering, Product, Legal and Leadership teams to accelerate deal progression. Maintaining accurate pipeline management, forecasting and CRM hygiene. Creating a strong foundation for future customer growth, retention and expansion opportunities. Contributing to a high-performance culture focused on learning, collaboration and success. About You We're looking ...

commercial reporting, management information and KPI dashboards Analyse large and complex datasets to identify trends, opportunities and root causes Build predictive models to support customer acquisition, retention and lifetime value initiatives Support revenue, demand and occupancy forecasting Develop commercial models to evaluate business opportunities and promotions Champion ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business values … platforms such as Databricks. Comfortable owning existing models, improving reliability and driving stakeholder adoption. Familiarity with version control using Git. Exposure to customer analytics, retention modelling or anomaly detection is beneficial. How to Apply Apply below if you feel this contract would be a strong ...

member of the senior leadership team responsible for leading the commercial and client-facing functions of the business, including account management, business development, & customer service The role is to drive strategic relationships, develop new business opportunities, and oversee the sales handover process to operations to secure profitable construction scheme … revenue growth targets. Identify and pursue new business opportunities Build and maintain a strong sales pipeline and oversee all tenders' submissions. Account Management & Client Retention Develop and maintain strong relationships with key clients, consultants, and stakeholders. Oversee post-project reviews and implementations of learnings in conjunction with ...

Identifying opportunities to increase revenue through additional services, placements, and account expansion Conducting regular client reviews to ensure high levels of satisfaction and retention Taking detailed job briefs and providing consultative recruitment solutions Managing the recruitment process from vacancy qualification through to successful placement Working … closely with recruitment delivery teams to ensure an exceptional client experience Maintaining accurate CRM records and monitoring account performance Contributing to account growth, client retention, and overall business success What We're Looking For Proven experience in account management, recruitment, customer success, client services, or relationship management ...

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment … media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product ...

exciting new phase of growth within their SaaS division. Historically, the business has scaled organically through referrals, word of mouth, and strong client retention across both agency and technology services. That approach has delivered consistent year on year growth, including 8% growth within the SaaS product offering alone … SaaS platform. You will be responsible for shaping how the future sales function operates. You will not be responsible for account management or retention and you do not need to bring or win business. Existing clients are fully supported by dedicated fulfilment and account management teams and your ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

accounts, acting as a key point of contact and helping to build long-term relationships. You ll also identify opportunities to grow accounts, support customer success and retention, and help clients get the most from the product. Alongside this, you ll handle light customer queries … commercial mindset are important, along with being organised and willing to get stuck in. Any previous experience in client-facing roles, account management, customer success, or exposure to SaaS or tech would be helpful, but it s not essential. If you re looking for a role where ...

opportunities, and driving sustainable business growth across international freight and supply chain solutions. The successful candidate will play a key role in expanding the customer base, developing strategic partnerships, and increasing revenue across air freight, sea freight, road freight, customs, warehousing, and value-added logistics services. You will work … ocean freight, road freight, customs brokerage, warehousing, and distribution services. Build and maintain strong relationships with prospective and existing clients, ensuring high levels of customer satisfaction and retention. Develop and implement effective sales and business development strategies to achieve revenue and growth targets. Collaborate with freight operations, customer ...

sales professional to join our growing IT Recruitment team, focused on fostering long term relationships with key clients and job seekers, with a professional, customer focused and technical approach. Within this sector, VANRATH work with many of Northern Ireland's best-known companies, as well as a large … that have moved from their respective industries and forged successful careers within recruitment. Why VANRATH? 20+ years specialist market knowledge and experience 96% client retention rate 20,000 + candidates placed over the past 25 years 1400 + google reviews and Nis highest rated recruitment agency Bespoke ...