Customer Retention Jobs in the UK excluding London

51 to 75 of 181 Customer Retention Jobs in the UK excluding London

Billing, Collections and Retention Specialist

Studley, Warwickshire, England, United Kingdom
Six Degrees Group
regardless of their maturity. About The Role The Billing, Collections & Retention Specialist plays a key role in ensuring accurate and timely billing, effective cash collection, and proactive customer retention through renewals and dispute management. You'll be managing UK-based renewals, ensuring timely processing, documentation, and approvals. The role encompasses various operational domains - such as … invoicing, credits, collections, reconciliations, administration of renewals, and processing of sales orders. This role is a hybrid finance role that supports both finance and customer operations, ensuring the financial accuracy of the ledger while also enhancing the overall customer experience. A core focus will be serving as the primary point of contact for customer inquiries regarding billing … the resolution of disputes with internal teams, ensuring effective communication and prompt results. Role Requirements Candidates should be able to demonstrate a keen attention to detail, a focus on customer needs, and effective collaboration among teams in previous roles. Knowledge of UK-based renewal processes and regulatory requirements would be advantageous. What Makes Us Great Six Degrees has been More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

TAM / QA Testing experience (Appium) - Global Software Firm- £70k-£80k + bonus

bracknell, south east england, united kingdom
Hybrid / WFH Options
Hawksworth
Java, JavaScript or Python. Risk Mitigation : You'll be able to address Risk from an early stage, helping create action plans to reduce this risk, which in turn improves Customer Retention . You will partner the customer and help them along their journey, allowing them to hit their customer goals and milestones, providing a good More ❯
Posted:

TAM / QA Testing experience (Appium) - Global Software Firm- £70k-£80k + bonus

reading, south east england, united kingdom
Hybrid / WFH Options
Hawksworth
Java, JavaScript or Python. Risk Mitigation : You'll be able to address Risk from an early stage, helping create action plans to reduce this risk, which in turn improves Customer Retention . You will partner the customer and help them along their journey, allowing them to hit their customer goals and milestones, providing a good More ❯
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Lead Technical Account Manager – AI / RetailTech Startup

london, south east england, united kingdom
Urban Digital Recruitment Ltd
systems run seamlessly, driving measurable impact, operational reliability, and continuous improvement across thousands of devices. The Role As Technical Account Manager Lead , you’ll sit at the intersection of customer success, analytics, and engineering , ensuring every client deployment performs at its best. You’ll act as the technical bridge between customers, product, and ML engineering , leading post-install optimisation … investigating data-driven performance issues, and scaling best practices across a growing customer base. You’ll also manage 1 x Technical Account Manager , shaping how enterprise customers experience technical partnership in a fast-growing AI business. What You’ll Be Doing Own end-to-end technical relationships with major enterprise retailers across multiple regions. Act as the post-install … etc Partner cross-functionally with Engineering, Product, and Solutions teams to prioritise enhancements and retraining. Build playbooks and scalable processes for deployment, monitoring, and optimisation. Foster a data-driven, customer-first culture across the technical account management function. What Success Looks Like High customer retention and expansion across global accounts. Edge AI systems running at peak More ❯
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Lead Technical Account Manager – AI / RetailTech Startup

london (city of london), south east england, united kingdom
Urban Digital Recruitment Ltd
systems run seamlessly, driving measurable impact, operational reliability, and continuous improvement across thousands of devices. The Role As Technical Account Manager Lead , you’ll sit at the intersection of customer success, analytics, and engineering , ensuring every client deployment performs at its best. You’ll act as the technical bridge between customers, product, and ML engineering , leading post-install optimisation … investigating data-driven performance issues, and scaling best practices across a growing customer base. You’ll also manage 1 x Technical Account Manager , shaping how enterprise customers experience technical partnership in a fast-growing AI business. What You’ll Be Doing Own end-to-end technical relationships with major enterprise retailers across multiple regions. Act as the post-install … etc Partner cross-functionally with Engineering, Product, and Solutions teams to prioritise enhancements and retraining. Build playbooks and scalable processes for deployment, monitoring, and optimisation. Foster a data-driven, customer-first culture across the technical account management function. What Success Looks Like High customer retention and expansion across global accounts. Edge AI systems running at peak More ❯
Posted:

Lead Technical Account Manager – AI / RetailTech Startup

slough, south east england, united kingdom
Urban Digital Recruitment Ltd
systems run seamlessly, driving measurable impact, operational reliability, and continuous improvement across thousands of devices. The Role As Technical Account Manager Lead , you’ll sit at the intersection of customer success, analytics, and engineering , ensuring every client deployment performs at its best. You’ll act as the technical bridge between customers, product, and ML engineering , leading post-install optimisation … investigating data-driven performance issues, and scaling best practices across a growing customer base. You’ll also manage 1 x Technical Account Manager , shaping how enterprise customers experience technical partnership in a fast-growing AI business. What You’ll Be Doing Own end-to-end technical relationships with major enterprise retailers across multiple regions. Act as the post-install … etc Partner cross-functionally with Engineering, Product, and Solutions teams to prioritise enhancements and retraining. Build playbooks and scalable processes for deployment, monitoring, and optimisation. Foster a data-driven, customer-first culture across the technical account management function. What Success Looks Like High customer retention and expansion across global accounts. Edge AI systems running at peak More ❯
Posted:

Business Support Administrator

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
Penelope
administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal skills … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Strategic Account Manager

london, south east england, united kingdom
Network Talent
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
Posted:

Senior Strategic Account Manager

london (city of london), south east england, united kingdom
Network Talent
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
Posted:

Senior Strategic Account Manager

slough, south east england, united kingdom
Network Talent
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
Posted:

Senior Sales Manager- UK

london, south east england, united kingdom
Hybrid / WFH Options
Perion
Product, AM) to ensure client satisfaction Build and negotiate annual partnerships Meet or exceed sales targets Experience/Qualifications: Minimum of 5 years of experience in account prospecting, client retention, and online media sales Pre-existing Agency and Advertiser relationships within the UK market Strong knowledge of the media/advertising landscape, with a keen interest in industry More ❯
Posted:

Senior Sales Manager- UK

slough, south east england, united kingdom
Hybrid / WFH Options
Perion
Product, AM) to ensure client satisfaction Build and negotiate annual partnerships Meet or exceed sales targets Experience/Qualifications: Minimum of 5 years of experience in account prospecting, client retention, and online media sales Pre-existing Agency and Advertiser relationships within the UK market Strong knowledge of the media/advertising landscape, with a keen interest in industry More ❯
Posted:

Senior CRM Analyst

Watford, Hertfordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You'll be responsible for building More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Client Account Manager

northampton, midlands, united kingdom
DataCareers
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
Posted:

Client Account Manager

Milton Keynes, England, United Kingdom
DataCareers
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
Posted:

Client Account Manager

Newport Pagnell, Buckinghamshire, South East, United Kingdom
Data Careers
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Client Account Manager

high wycombe, south east england, united kingdom
DataCareers
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
Posted:

Sales Manager

london, south east england, united kingdom
Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
Posted:

Sales Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
Posted:

Sales Manager

slough, south east england, united kingdom
Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
Posted:

Business Development Manager

Blandford Forum, Dorset, United Kingdom
Hybrid / WFH Options
Dovetail Recruitment Ltd
of key clients, including project history, sector-specific challenges, and potential areas for value creation. Lead smooth handover and relationship-building process with existing clients post-onboarding. Drive client retention through consistent, high-quality engagement and service delivery. Collaborate with the Business Development Team Lead to set and track annual, quarterly, and monthly client targets. Monitor and proactively More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 50,000 Annual
Posted:

Account Executive - LegalTech Sales

Swindon, Wiltshire, England, United Kingdom
tmGroup (UK) Ltd
B2B technology environment. Demonstrable ability of finding and using commercial insights to disrupt status quo, and knowledge and capability of sales methods that drive effective discovery. Evidence of client retention experience, showing ability to build trust and long-term relationships. Excellent communication and presentation skills with the ability to deliver product demonstrations and build compelling proposals. Consultative, strategic More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Senior Marketing Specialist

Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
calendar and manage maintenance of calendar and supporting documentation. Support the global development and implementation of comprehensive digital marketing campaigns, including brand/awareness, consideration/demand and client retention into all NTT Global Data Center regions (Americas, APAC, EMEA and India). Manage and optimize digital marketing campaigns across associated channels within the marketing mix both globally More ❯
Employment Type: Permanent
Posted:

Account Manager – Fully Remote

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
VPss
Account Manager – Fully Remote The Account Manager is responsible for managing a portfolio of assigned customer accounts, building and maintaining long-term, trusted relationships, and ensuring continued value delivery and client satisfaction. This Account Manager role plays a key part in customer retention, growth, and advocacy by acting as the primary point of contact for customers … working with visits to the office (Southern based) when needed Car or car allowance Account Manager key responsibilities Manage and develop long-term relationships with a defined portfolio of customer accounts, including international fleets. Act as the lead point of contact for assigned customers, providing timely and accurate responses to queries. Facilitates regular communications through video calls, phone, and … in the UK and abroad. Evaluate the ongoing value delivered to customers, identifying opportunities to increase operational, financial, or safety-related impact. Work proactively to embed the solutions within customer operations, including the coordination of training for drivers, managers, and staff. Use insights from customer data, going beyond reporting to deliver actionable analysis and recommendations through regular business More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

ICT Support Technician Apprentice

7 THE COURTYARD, HARRIS BUSINESS PARK, HANBURY ROAD, STOKE PRIOR, England
VAUGHAN DATA SYSTEMS LTD
grade 4 (Essential) About the Employer VAUGHAN DATA SYSTEMS LTD Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands. They are dedicated to customer service and keeping their clients businesses free from annoying computer issues. Customer retention is very important to them and they always go the extra mile in More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,673 a year
Posted:
Customer Retention
the UK excluding London
10th Percentile
£30,500
25th Percentile
£31,750
Median
£35,000
75th Percentile
£50,000
90th Percentile
£80,000