51 to 75 of 76 Customer Retention Jobs in the UK excluding London

month contract, with potential for extension. This role is ideal for someone enthusiastic about managing client accounts, supporting the sales team, and driving customer satisfaction and retention . Job Title: Account Manager/Sales Coordinator Role Type: Full-Time Contract - 18 Months Location: Stockport (Hybrid) Salary … Responsibilities: Manage customer accounts and become a subject-matter expert in the company's digital product portfolio Coordinate the customer onboarding process to ensure a smooth transition from sales to implementation Support sales managers in client meetings and digital solution presentations Build and maintain strong, long-term client ...

line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong SLA performance and a consistently high standard of customer support. Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align … service delivery with customer expectations and business objectives. Key Responsibilities Full ownership of daily service desk operations within an MSP environment Direct line management, mentoring and development of 15 service desk engineers (1st-3rd line) Oversight of ticket queues, prioritisation, escalations and workload distribution Management of incident, problem ...

technology company, the Head of Enterprise Merchant Relationship Management, EMEA leads our large merchant client engagement, growth and retention efforts to drive customer satisfaction and loyalty. As the primary point of contact for key clients, this role ensures that client needs are met, relationships are nurtured … Experience in a leadership role within the financial technology industry Knowledge of current industry trends and developments Proven ability to develop and implement client retention strategies Experience with upselling and cross-selling techniques Advanced degree in business or related field Our commitment to Diversity and Inclusion: Fiserv ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders ...

strength in their Account Management function. This is a pivotal role focused on driving growth, retention, and value across a well-established customer base. In this position, you’ll be managing a portfolio of long-term clients across multiple sectors including corporate, government, education, and healthcare. Your … employee safety and wellbeing through innovative technology. You’ll take ownership of achieving a consistent monthly revenue uplift, working closely with internal technical and customer success teams to ensure exceptional service delivery. It’s a role that offers real variety — from strategic account planning to consultative conversations that make ...

someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital … combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. Key responsibilities: Take ownership of the company's marketing strategy in line with commercial goals and revenue targets. Manage and continuously improve content ...

product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s … existing and prospective investors. Partner with Sales and Marketing on revenue forecasting, pipeline analysis, and commission structures. Provide financial insight and challenge across Customer Success, Operations, and Go-to-Market teams. Build, lead, and mentor a scalable, high-performing finance team. Implement best-in-class finance systems (billing, revenue ...

workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative … diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Responsibilities: Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being ...

diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Role Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their issues are being … workplace solutions. The business works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative ...

capable of delivering >£1m per annum and key Start-up businesses, which we can help achieve their growth ambitions. Critical to the success of customer development and retention will be ensuring a structured introduction and transition into the business. Business Development Manager - Key Responsibilities: Define a strategy … comprehensive review to take place Provide a pipeline of new customers Undertake due diligence during early stages of prospecting to ascertain alignment with customer requirements and their financial status Support and help drive the marketing and branding at networking and industry events Understand and promote key differentiators Create ...

apply with full right to work* ABOUT THE BUSINESS This established, pure-play CRM agency has nearly 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable consumer brands. Recently acquired by an international group, the agency ...

This is a client focused administrative role suited to someone who enjoys organisation, accuracy and delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level of support. … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...

public and private sector organisations across the UK and beyond. They are growing rapidly and are seeking a Business Development Manager to enhance customer relationships, drive retention, and support the growth of our client base. The Business Development Manager will play a pivotal role in driving commercial ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

technically competent commercial professional with proven experience in machining, welding, and fabrication environments, capable of identifying opportunities, building long-term client relationships, and translating customer requirements into commercially viable engineering solutions. Key Responsibilities for the Senior Business Development Manager Business Development & Sales Growth Identify, target, and secure new business … networking, and market engagement. Prepare and deliver compelling commercial and technical proposals, quotations, and presentations. Account Management Manage and grow a portfolio of key customer accounts, ensuring high levels of customer satisfaction and retention. Act as the primary commercial interface between customers and internal engineering, production, and quality ...

associated security solutions Translate technical capabilities into clear commercial value for clients Build and maintain strong long-term client relationships to ensure customer satisfaction and retention Candidate Requirements Essential: Proven MSP experience, with strong Microsoft ecosystem knowledge Track record of leading, scaling, and developing sales teams Experience ...

existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs … account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication ...

with the company’s strategic objectives. Key Responsibilities: Technical Sales Leadership Own the full sales cycle: market mapping, pipeline creation, proposal development, negotiation, and customer retention. Lead revenue generation for technical offerings such as lab services, equipment rentals, and specialized infrastructure. Develop pricing models, statements of work (SOWs … term sheets tailored to customer needs. Collaborate with operations to forecast demand, optimize resource utilization, and ensure seamless delivery. Strategic Partnerships Identify, initiate, and manage strategic partnerships across startups, academia, enterprise R&D, and national labs. Build and maintain strong, long-term relationships with partners to support business growth. ...

with the company's strategic objectives. Key Responsibilities: Technical Sales Leadership Own the full sales cycle: market mapping, pipeline creation, proposal development, negotiation, and customer retention. Lead revenue generation for technical offerings such as lab services, equipment rentals, and specialized infrastructure. Develop pricing models, statements of work (SOWs … term sheets tailored to customer needs. Collaborate with operations to forecast demand, optimize resource utilization, and ensure seamless delivery. Strategic Partnerships Identify, initiate, and manage strategic partnerships across startups, academia, enterprise R&D, and national labs. Build and maintain strong, long-term relationships with partners to support business growth. ...

premium, high-growth brands. We’re a small, senior, tight-knit team of designers and developers who genuinely enjoy working together, and our retention rate (both team and clients) reflects that. People stick with us because we care, collaborate, and take pride in the work we create. … with us (up to +5) EMI scheme Enhanced maternity & paternity leave Pension scheme Why you’ll love working with us Excellent team and client retention — people enjoy working with us and stay for the long haul. A senior, ego-free, collaborative team that’s serious about quality. Genuinely ...

existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs … account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication ...

technically competent commercial professional with proven experience in machining, welding, and fabrication environments, capable of identifying opportunities, building long-term client relationships, and translating customer requirements into commercially viable engineering solutions. Key Responsibilities for the Business Development Manager Business Development & Sales Growth Identify, target, and secure new business opportunities … networking, and market engagement. Prepare and deliver compelling commercial and technical proposals, quotations, and presentations. Account Management Manage and grow a portfolio of key customer accounts, ensuring high levels of customer satisfaction and retention. Act as the primary commercial interface between customers and internal engineering, production, and quality ...