51 to 75 of 78 Customer Retention Jobs in the UK excluding London

Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - (phone number removed)pm Monday-Friday Salary – £30,000- £40,000 By year one you can expect to be earning an OTE of £50,000+ reaching £60,000 by year two. Lead Forensics is a dynamic … cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role ...

Your new company A rapidly growing consumer-focused FinTech is looking for a CRM Executive to join its expanding Customer & Marketing function. The company offers a range of digital savings, investment and financial wellbeing products, and is known for delivering clear, intuitive experiences that support users in building long … term financial confidence. As the organisation continues to scale, CRM is becoming increasingly central in driving customer engagement, retention and adoption across its product suite. Due to ongoing growth, a new opportunity has been created to support the execution and continuous optimisation of multichannel lifecycle programmes. Your ...

Softcat to identify, qualify, and grow new opportunities. Engage directly with end users to understand business needs and position solutions that drive revenue. Partner & Customer Enablement Educate Softcat teams and end customers on product offerings, value differentiation, and pricing models. Support onboarding, training sessions, and enablement activities to increase … company and a profitable client base. Managing strategic growth within your account base, including cross sale of new services and maintaining client retention Supporting on strategic roadmaps with clients, and reporting on sales forecasting Measures: Achieve IYSOV target for the month No complaints where AM are at fault ...

About this role We are seeking an Account Manager with a strong foundation in B2B sales, ideally within technology or cybersecurity. This role combines new business development (hunting) with account growth (farming), offering the opportunity ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

both operational and strategic initiatives. Key Responsibilities Data Analysis & Reporting Design, develop, and maintain dashboards and reports Monitor and analyse KPIs (e.g. revenue, utilisation, customer behaviour) Provide ad-hoc analysis to support business decisions Systems & Data Support Act as the main point of contact for reporting systems Troubleshoot data … internal teams to improve reporting capabilities Business Performance Identify trends and opportunities to improve efficiency and performance Support pricing strategies and promotional activity Analyse customer segmentation, retention, and lifetime value Recommend improvements based on data insights Stakeholder Engagement Collaborate with senior stakeholders to understand reporting needs Present ...

someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital … combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will ...

someone with a solid background in B2B technology marketing who can take full ownership of marketing activity and strategy. You will oversee the entire customer lifecycle - from attracting new leads through to conversion and long-term engagement. You'll be responsible for planning and delivering integrated campaigns across digital … combining strategic thinking with hands-on delivery. Decisions will be guided by insight and data, ensuring marketing efforts directly support sales growth and customer retention. The company has heavily invested in new infrastructure and is now in a possible to identify and on-board new customers. This position will ...

predominantly outbound sales environment, you will support a large sales organisation and help our new business teams efficiently identify and engage the right Ideal Customer Profile (ICP) at scale. This is a new role at AppCheck, giving you the opportunity to shape and build the Revenue Operations function from … opportunities to support multi-threaded selling. Performance Measurement & Enablement: Develop and manage reporting dashboards, providing real-time insights on sales effectiveness, marketing performance, and customer retention. Partner with Sales, Marketing, and Account Management to drive enablement, coaching, training, and process adoption. Skills & Experience: 3+ years of experience in Revenue ...

Customer Solutions Specialist Salary up to 28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service … issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions ...

upselling. Be the first point of contact for escalations related to client/product user queries, payment, tech, and other concerns. Work closely with customer support and in-house teams to ensure that all client interactions are managed according to best standards. Address and resolve client/product user … focusing on retention and satisfaction. Analyse customer insights & feedback to report to the head of client operations, with suggestions for client retention strategies. ...

client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. The role ...

client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. The role ...

scalable solutions. Role & Responsibilities Lead the end to end setup and management of Salesforce Marketing Cloud across multiple different business functions. Build and optimise customer journeys using Journey Builder , Automation Studio , Email Studio , Mobile Studio , and other SFMC modules. Deliver highly targeted, automated marketing campaigns that support customer engagement, retention, and conversion goals Develop personalised and dynamic content using AMPscript , HTML/CSS , and segmentation logic Monitor performance metrics, generate insights, and deliver recommendations for continuous improvement. Provide technical guidance on platform utilisation, best practices, governance, and optimisation opportunities. Ensure compliance with GDPR and data ...

Build strong, long-term relationships with residential services, supported living providers, nursing homes and care groups Manage and grow existing accounts to maximise client retention and revenue Understand client staffing challenges and provide tailored workforce solutions Conduct meetings, negotiations and commercial discussions with decision-makers Work collaboratively with … healthcare sector Contribute to wider strategic growth initiatives as the organisation expands services What Success Looks Like Consistent onboarding of new clients Strong retention and growth within existing accounts Clients viewing you as a trusted partner rather than a transactional supplier Sustainable monthly revenue growth High levels ...

field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly … corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. ...

Technical Account Manager London (Hybrid) £55,000 – £65,000 per annum (Dep Exp) + Bonus Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery … sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies ...

requests and operational issues. Onboarding: Project manages the setup of new customers, ensuring they have the training and promotional materials needed to succeed. Client Retention: Organise and lead review meetings with senior client contacts, drawing up agendas and tracking actions. Reporting & Tech: Use Jira, Click … stakeholders and have the "grit" to manage multiple priorities at once. Experience: At least 5 years of total work experience, including a background in Customer Success, Account Management (non-sales), or Operations. SaaS Savvy: Comfortable working with software products and strong IT skills (especially Excel). Communication: Exceptional verbal ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Manager - Technical Account Manager London (Hybrid) £55,000 – £65,000 per annum (Dep Exp) + Bonus IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between … sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies ...

existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs … account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication ...

Desk to receive client calls and provide solutions to client issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTOL … following up with clients to ensure their IT systems are fully functional after troubleshooting Maintain and keep up to date self-help documents for customer self-service and troubleshooting Actively contribute to the organisation’s sustainability goals by adopting environmentally responsible practices in daily work. This includes minimising resource ...

Friday, 09 00, with flexibility for appointments Duties as a Business Development Manager: Manage existing large fleet accounts with over 30 vehicles, ensuring high customer satisfaction and retention Develop new business opportunities and establish strategic partnerships across Kent and the South of England Present and promote … Light Commercial Vehicles (LCVs) to prospective clients Work collaboratively with internal teams to meet ambitious sales targets Provide bespoke fleet solutions tailored to customer needs to grow market share Conduct market outreach, including door-knocking, to generate new leads and retain clients Requirements: Proven experience in vehicle fleet sales ...

This is an excellent opportunity to take ownership of your own sales territory, where you ll be rewarded for driving growth and building lasting customer relationships. The role would suit an experienced sales account manager who is used to consultative selling in a multi category environment and is hungry … sales territory, delivering on revenue targets Proactively engage with schools and educational institutions to generate new business Manage and develop existing accounts to maximise customer value and retention Build strong, lasting client relationships through a professional, consultative approach Monitor market trends and competitor activity to inform your ...

best-in-class client success processes. Feedback & Advocacy -Gather client feedback and NPS insights. -Capture testimonials and case studies. -Champion the voice of the customer internally. About You -Proven experience in client success, account management, or client services. -Exceptional communication and relationship-building skills with an empathetically assertive approach. … translate complex ideas into clear business value. -Passionate about delivering outstanding client experiences. What Success Looks Like -High client satisfaction (NPS) -Strong client retention and long-term partnerships -Smooth onboarding and delivery experiences -Continuous improvement of the client journey -Consistent, high-quality communication Why Apply? A starting salary ...