systems run seamlessly, driving measurable impact, operational reliability, and continuous improvement across thousands of devices. The Role As Technical Account Manager Lead , you’ll sit at the intersection of customer success, analytics, and engineering , ensuring every client deployment performs at its best. You’ll act as the technical bridge between customers, product, and ML engineering , leading post-install optimisation … investigating data-driven performance issues, and scaling best practices across a growing customer base. You’ll also manage 1 x Technical Account Manager , shaping how enterprise customers experience technical partnership in a fast-growing AI business. What You’ll Be Doing Own end-to-end technical relationships with major enterprise retailers across multiple regions. Act as the post-install … etc Partner cross-functionally with Engineering, Product, and Solutions teams to prioritise enhancements and retraining. Build playbooks and scalable processes for deployment, monitoring, and optimisation. Foster a data-driven, customer-first culture across the technical account management function. What Success Looks Like High customerretention and expansion across global accounts. Edge AI systems running at peak More ❯
london (city of london), south east england, united kingdom
Urban Digital Recruitment Ltd
systems run seamlessly, driving measurable impact, operational reliability, and continuous improvement across thousands of devices. The Role As Technical Account Manager Lead , you’ll sit at the intersection of customer success, analytics, and engineering , ensuring every client deployment performs at its best. You’ll act as the technical bridge between customers, product, and ML engineering , leading post-install optimisation … investigating data-driven performance issues, and scaling best practices across a growing customer base. You’ll also manage 1 x Technical Account Manager , shaping how enterprise customers experience technical partnership in a fast-growing AI business. What You’ll Be Doing Own end-to-end technical relationships with major enterprise retailers across multiple regions. Act as the post-install … etc Partner cross-functionally with Engineering, Product, and Solutions teams to prioritise enhancements and retraining. Build playbooks and scalable processes for deployment, monitoring, and optimisation. Foster a data-driven, customer-first culture across the technical account management function. What Success Looks Like High customerretention and expansion across global accounts. Edge AI systems running at peak More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal skills … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customerretention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to More ❯
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customerretention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
london (city of london), south east england, united kingdom
Network Talent
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customerretention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customerretention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯
london, south east england, united kingdom Hybrid / WFH Options
Perion
Product, AM) to ensure client satisfaction Build and negotiate annual partnerships Meet or exceed sales targets Experience/Qualifications: Minimum of 5 years of experience in account prospecting, clientretention, and online media sales Pre-existing Agency and Advertiser relationships within the UK market Strong knowledge of the media/advertising landscape, with a keen interest in industry More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Perion
Product, AM) to ensure client satisfaction Build and negotiate annual partnerships Meet or exceed sales targets Experience/Qualifications: Minimum of 5 years of experience in account prospecting, clientretention, and online media sales Pre-existing Agency and Advertiser relationships within the UK market Strong knowledge of the media/advertising landscape, with a keen interest in industry More ❯
million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning and campaign performance analysis. You'll be responsible for building More ❯
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring clientretention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
Newport Pagnell, Buckinghamshire, South East, United Kingdom
Data Careers
the office) Salary: £28,000 - £35,000 Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring clientretention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯
london, south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
slough, south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯
Blandford Forum, Dorset, United Kingdom Hybrid / WFH Options
Dovetail Recruitment Ltd
of key clients, including project history, sector-specific challenges, and potential areas for value creation. Lead smooth handover and relationship-building process with existing clients post-onboarding. Drive clientretention through consistent, high-quality engagement and service delivery. Collaborate with the Business Development Team Lead to set and track annual, quarterly, and monthly client targets. Monitor and proactively More ❯
B2B technology environment. Demonstrable ability of finding and using commercial insights to disrupt status quo, and knowledge and capability of sales methods that drive effective discovery. Evidence of clientretention experience, showing ability to build trust and long-term relationships. Excellent communication and presentation skills with the ability to deliver product demonstrations and build compelling proposals. Consultative, strategic More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
calendar and manage maintenance of calendar and supporting documentation. Support the global development and implementation of comprehensive digital marketing campaigns, including brand/awareness, consideration/demand and clientretention into all NTT Global Data Center regions (Americas, APAC, EMEA and India). Manage and optimize digital marketing campaigns across associated channels within the marketing mix both globally More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
VPss
Account Manager – Fully Remote The Account Manager is responsible for managing a portfolio of assigned customer accounts, building and maintaining long-term, trusted relationships, and ensuring continued value delivery and client satisfaction. This Account Manager role plays a key part in customerretention, growth, and advocacy by acting as the primary point of contact for customers … working with visits to the office (Southern based) when needed Car or car allowance Account Manager key responsibilities Manage and develop long-term relationships with a defined portfolio of customer accounts, including international fleets. Act as the lead point of contact for assigned customers, providing timely and accurate responses to queries. Facilitates regular communications through video calls, phone, and … in the UK and abroad. Evaluate the ongoing value delivered to customers, identifying opportunities to increase operational, financial, or safety-related impact. Work proactively to embed the solutions within customer operations, including the coordination of training for drivers, managers, and staff. Use insights from customer data, going beyond reporting to deliver actionable analysis and recommendations through regular business More ❯
7 THE COURTYARD, HARRIS BUSINESS PARK, HANBURY ROAD, STOKE PRIOR, England
VAUGHAN DATA SYSTEMS LTD
grade 4 (Essential) About the Employer VAUGHAN DATA SYSTEMS LTD Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands. They are dedicated to customer service and keeping their clients businesses free from annoying computer issues. Customerretention is very important to them and they always go the extra mile in More ❯
london, south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
M-Cube
offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customerretention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Client Server
space as they invest heavily in their data strategy. As the Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customerretention, product quality and speedy and efficient delivery to More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
space as they invest heavily in their data strategy. As the Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customerretention, product quality and speedy and efficient delivery to More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
as they invest heavily in their data strategy. As the Technical Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customerretention, product quality and speedy and efficient delivery to More ❯