My client based in Blackburn has an urgent requirement for an ITSupport Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
My global client based in Maidenhead have an urgent requirement for an ITSupport Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
accurate records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 ITSupport Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every … the heartbeat of Zappie. Our team is a mix of industry veterans, tech whizzes, and customer service superstars. Together, we’re building something special. At Zappie, we know that it’s the people who make the difference. It’s about more than just lightning-fast internet or crystal-clear calls. Real people are at the heart of everything More ❯
My Financial based client is looking for an ITsupport assistant, to grow and develop their skills within their Business. Ideally you will have the following skills: Microsoft AD Network and Active Directory Windows Environment First Line Desk Support This is a great opportunity offering training and progression opportunities. Excellent salary, plus monthly tax free vouchers and More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Wills Consultants Ltd
IT Application Support Technician Shift-Based, Site-Based, Days & Nights We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands-on technical role that offers both challenge and career progressionthis could be your … Join? Our client offers a competitive benefits package including: 25 days holiday + 8 bank holidays Career development and progression opportunities Cycle to Work Scheme Company Pension Site-based support role no two days the same! And much more About the Role: You will play a key role in supporting highly automated warehouse systems, working in a fast-paced … with Warehouse Management and Material Flow Systems Monitor server availability and perform system updates Design and run test scenarios to identify software faults Produce system documentation, user guides, and support reports Work closely with internal teams and end-users to ensure system stability and uptime What You'll Need: BSc, HND, HNC in Computer Science, IT Engineering, or More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: ITSupport Technician Apprentice Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package:Competitive salary plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As a … transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Proving remote support and resolution for customer incidents whilst achieving company and European targets, including: Providing outstanding customer service to both external and internal customers through responding appropriately by: Working as part of the More ❯
Shepton Mallet, Somerset, England, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this … could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops. Supporting company-wide software applications, communication … devices, and mobile devices (Android & iOS). Managing user accounts and permissions in Active Directory. Assisting with IT inductions for new starters. Troubleshooting and maintaining printers, laptops, and other office hardware. Tracking IT assets and ensuring efficient use of hardware and software licenses. Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies. Liaising with third More ❯
IT Service Support Agent Location: Nottingham Type: Permanent Full-time Salary: £24,500 26 days annual leave Benefits: Excellent Benefits Offering including Private Health, Enhanced Mat/Pat Leave, and more! Our Client: Technology/IT Industry This role is a strong first step into IT services , giving you hands-on experience with technology customer support, and a rare opportunity to work with leading brands. Reporting to the Service Support Manager, you will play a vital role in supporting customers with Hardware Break/Fix, Grading Services, and device support (Apple, Android, Windows) , ensuring customers receive a seamless, professional, and efficient service. What You’ll Do: Provide basic first-line troubleshooting supportMore ❯
IT Service Support Agent Location: Nottingham Type: Permanent Full-time Salary: £24,500 26 days annual leave Benefits: Excellent Benefits Offering including Private Health, Enhanced Mat/Pat Leave, and more! Our Client: Technology/IT Industry This role is a strong first step into IT services , giving you hands-on experience with technology customer support, and a rare opportunity to work with leading brands. Reporting to the Service Support Manager, you will play a vital role in supporting customers with Hardware Break/Fix, Grading Services, and device support (Apple, Android, Windows) , ensuring customers receive a seamless, professional, and efficient service. What You’ll Do: Provide basic first-line troubleshooting supportMore ❯
IT Admin Support for Regulatory Services system just implemented Initial 4 Week Contract 100% Onsite in Portsmouth Your new role Proficient in Microsoft Outlook and other Office applications, including Word Comfortable using databases (experience with Salesforce is a strong advantage) Able to process information from emails and log incidents into a complaints database Confident in drafting and sending More ❯
Are you an Office Manager or do Sales or Customer support for an IT company or Managed Service Provider looking for their next varied role or fancy a change? Our client is looking for someone who has worked in a technical environment doing business admin support that may have included the licensing and subscription, dealing with invoice … well as after sales support. They ideally want someone who has an understanding of tech and the terminology but not from a purely technical role. This is not an ITsupport role. So if you have excellent customer service skills and enjoy working in a varied business/sales support role, apply now to Karen at Jump … IT Please note this is 5 days a week in the office in Tonbridge. More ❯
IT Service Support Agent Location: Nottingham Type: Permanent Full-time Salary: £24,500 26 days annual leave + bank holidays, Regular company socials Benefits: Access to HealthShield, Holiday Purchase Scheme, Company Socials, Electric Vehicle Scheme, Employee Discount on Technology & Enhanced Maternity & Paternity. Our Client: Jigsaw24 (Exclusive Recruitment Partnership) This role is a strong first step into IT services , giving you hands-on experience with technology customer support, and a rare opportunity to work with leading brands. Reporting to the Service Support Manager, you will play a vital role in supporting customers with Hardware Break/Fix, Grading Services, and device support (Apple, Android, Windows) , ensuring customers receive a seamless, professional, and efficient service. … What You’ll Do: Provide basic first-line troubleshooting support on Apple and Windows devices. Manage technical Incidents and Requests , in-line with ITIL best practices. Ensure queries are resolved within agreed Service Level Agreements (SLAs). Deliver excellent customer service via phone and email, keeping customers informed at every stage. Coordinate courier shipments for replacement hardware, loan stock More ❯
IT Service Support Agent Location: Nottingham Type: Permanent Full-time Salary: £24,500 26 days annual leave + bank holidays, Regular company socials Benefits: Access to HealthShield, Holiday Purchase Scheme, Company Socials, Electric Vehicle Scheme, Employee Discount on Technology & Enhanced Maternity & Paternity. Our Client: Jigsaw24 (Exclusive Recruitment Partnership) This role is a strong first step into IT services , giving you hands-on experience with technology customer support, and a rare opportunity to work with leading brands. Reporting to the Service Support Manager, you will play a vital role in supporting customers with Hardware Break/Fix, Grading Services, and device support (Apple, Android, Windows) , ensuring customers receive a seamless, professional, and efficient service. … What You’ll Do: Provide basic first-line troubleshooting support on Apple and Windows devices. Manage technical Incidents and Requests , in-line with ITIL best practices. Ensure queries are resolved within agreed Service Level Agreements (SLAs). Deliver excellent customer service via phone and email, keeping customers informed at every stage. Coordinate courier shipments for replacement hardware, loan stock More ❯
A training position to support the IT system in GB, France and Austria. The candidate is expected to be both carrying out on the job training and academic qualifications whilst being mentored. The ICT Apprentice is expected to carry out application training for IT/ERP users. Role Duties and key responsibilities: To learn all aspects of … I.T. infrastructure, including network topology Drive ongoing I.T. projects with support from the I.T. Manager and 3rd party consultants Support in day-to-day break fix and helpdesk functionalities To learn how to become a good visual user with the goal of becoming a ERP system “super-user” able to train other employees. Hard Skills to learn (formal … inventory balances Physically transacting inventory by transaction and QR code Troubleshooting to find transaction errors for missing inventory To understand the software, hardware and hardware integration (scanners & printers) to support the visual application in its current remote version, by tablet and potential future cloud variants Supporting SQL/Crystal/SSRS coding. Data extraction and data insertion Learn PowerBI More ❯
and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an ITSupport Apprentice! Two positions are available, with an immediate start! Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference … for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available. What you’ll be doing: Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues! Speaking with … customers over the phone or email. Helping set-up and configure hardware and software. Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. Monitoring customers’ servers, internet connections and back-up systems. Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd. What we More ❯
In this role, you will provide essential technical support to our organisation, ensuring the efficient operation of computer systems, networks, and software applications. Your proactive approach to troubleshooting, willingness to learn, and strong communication skills will contribute to the success of our IT infrastructure. Key Skills: · Ability to troubleshoot and solve problems effectively and efficiently in a fast … ensuring accuracy in all published communications. · Technical experience with a basic understanding of Routers, Networks and VoIP Telephones. · Strong understanding of internal software and a thorough understanding of the IT infrastructure. · Proven knowledge of Microsoft 365 and Entra ID · Familiarity with Azure infrastructure and services · Must have a customer focused attitude. Responsibilities: · Provide first line technical assistance and support to internal customers for hardware, software and network related issues. · Respond to customers promptly and establish the best way to provide support as effectively and efficiently as possible. That may be via phone, email, in person or using our ITSM platform Zoho Desk. · Responsible for the day-to-day management and upkeep of the internal Helpdesk system, continuously More ❯
National Society For Epilepsy, Chalfont Centre, Chalfont St. Peter, GERRARDS CROSS, England
THE NATIONAL SOCIETY FOR EPILEPSY
To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Role Document all IT issues highlighted to you and log all communication regarding the support request and resolution in our helpdesk system. Assist staff to overcome any difficulties they may be experiencing (e.g. printer failure, poor PC … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯
Key skills and responsibilities of the job; First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily … tasks are as follows:•Desktop Support - via phone, email and face-to-face•Installation of company software - Wareflow, SAP, MS Office, Design software•Setup new users/new PCs•MS Windows Server Administration - Active Directory, DNS, DHCP•Backup administration•SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk•Repair/replace hardware - PCs and … peripherals, mobile phones, tablets, printers etc•Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company•Liaise with internal departments for CRM, SAP, Wareflow, Design software•Telephony administration•Setup company mobiles/hand held devices, tablets•Administration of Network infrastructure, Firewalls and Internet connections.•First point of contact for antivirus More ❯
Our client based in Canterbury, Kent require an IT Technician to provide technical support, maintain hardware and software, manage networks, and ensure the safety and efficiency of IT systems for teachers and students. Key duties include troubleshooting technical issues, installing and updating applications, managing user accounts, maintaining school websites, and providing training on technology use. The specific … responsibilities can vary depending on the school's size and IT needs, and may involve working alone or as part of a team. Key Responsibilities Technical Support: Acting as the first point of contact for staff and students' IT issues, resolving problems quickly and effectively. Hardware & Software: Installing, configuring, and maintaining computers, peripherals, and software, including operating More ❯
you a suitably qualified and motivated individual looking to further your career within the University Hospitals Plymouth (UHP) Pathology service? We have an exciting opportunity to join our project support team, supporting and serving our clinical partners throughout the South West Peninsula. This is an opportunity to utilise your existing experience and develop your knowledge and skills working within … self-motivated with excellent communication skills. You will providecomprehensiveIT projectsupporttothedepartmental discipline leadsspecifically on the implementation & delivery of EPIC Beaker, the Pathology module of the EPR project and other important IT related projects as required. If this opportunity is the next step for your development and you would like an informal discussion, please contact us: Tim McLean, Deputy Pathology Service … job o Managing and controlling the scope of projects in a fast-changing health environmento Co-ordination and motivation of a multi-disciplinary project team, including clinicians, nursing staff, support staff, voluntary workers, suppliers, IT experts, and contractorso Adherence to NHS Policies and Protocolo To provide a comprehensive Management and Project Support for three departments with More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
IT Search & Select
computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure … and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools … Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a More ❯
Birmingham, West Midlands, England, United Kingdom
Be-IT Resourcing
you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP delivering 1 st class customer service and technical support to a broad base of customers across the UK? You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite More ❯
An IT Solutions provider are looking for Service Desk Support Technician to join an engineering technologies solutions company. They are looking for someone with the following: Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket … management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via … meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share observations with team and update Knowledge Base articles Willing to More ❯
Warminster, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their … operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
Eden Brown Synergy are working with a large company based in Norwich City Centre who are looking for an experienced Deskside Support Technician (2nd line) for 3 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week on site (no home … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯