london (city of london), south east england, united kingdom
Fundment
costs, Fundment gives advisers and their clients a simple, modern, platform experience. The role The Client Implementation Manager plays a pivotal role in ensuring our clients have a seamless onboarding experience and are fully equipped to utilise our platform's functionality. This role involves becoming a platform specialist , training new clients, preparing contracts, assisting with the onboarding process, updating the … technical abilities. Our platform offers a multitude of tax wrappers including ISAs and Pensions so a good understanding of these products will be required. Key responsibilities: Client Training and Onboarding - conduct training sessions for new clients to ensure they understand and can effectively use the platform's functionality Prepare and manage client contracts, ensuring all necessary information is accurately captured … and maintain the CRM system with accurate client information Essential Requirements: Previous experience working with an investment management platform and strong knowledge of financial products Experience in a client onboarding, or similar role within the financial services industry, ideally liaising with financial advisers Aptitude for learning software/technology minded Excellent communication and interpersonal skills, with the ability to explain More ❯
costs, Fundment gives advisers and their clients a simple, modern, platform experience. The role The Client Implementation Manager plays a pivotal role in ensuring our clients have a seamless onboarding experience and are fully equipped to utilise our platform's functionality. This role involves becoming a platform specialist , training new clients, preparing contracts, assisting with the onboarding process, updating the … technical abilities. Our platform offers a multitude of tax wrappers including ISAs and Pensions so a good understanding of these products will be required. Key responsibilities: Client Training and Onboarding - conduct training sessions for new clients to ensure they understand and can effectively use the platform's functionality Prepare and manage client contracts, ensuring all necessary information is accurately captured … and maintain the CRM system with accurate client information Essential Requirements: Previous experience working with an investment management platform and strong knowledge of financial products Experience in a client onboarding, or similar role within the financial services industry, ideally liaising with financial advisers Aptitude for learning software/technology minded Excellent communication and interpersonal skills, with the ability to explain More ❯
oriented Integrations Manager (Post-M&A) to drive seamless client and operational integrations across multiple locations in the UK. This role involves orchestrating the full integration cycle, from client onboarding and data migration to office and lease consolidations, with a keen focus on both operational excellence and human-centered employee transitions. The ideal candidate will thrive in a fast-paced … environment, be analytically minded, and demonstrate a deep familiarity with British business culture. Key Responsibilities: 1.Integration & Client Migration Management Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients to streamline their transition. Actively resolve any operational roadblocks and ensure that all More ❯
oriented Integrations Manager (Post-M&A) to drive seamless client and operational integrations across multiple locations in the UK. This role involves orchestrating the full integration cycle, from client onboarding and data migration to office and lease consolidations, with a keen focus on both operational excellence and human-centered employee transitions. The ideal candidate will thrive in a fast-paced … environment, be analytically minded, and demonstrate a deep familiarity with British business culture. Key Responsibilities: 1.Integration & Client Migration Management Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients to streamline their transition. Actively resolve any operational roadblocks and ensure that all More ❯
Position Summary: We are seeking an experienced and highly organised Head of Integrations to establish a scalable operational framework for onboarding and fully integrating on our platform all newly acquired agencies. You will assume ownership of acquired agencies since the moment the acquisition has been complete (and being involved in the process of due diligence and operational assessment slightly before … well as baseline user experience metrics Design and suggest ways to further improve business metrics and user experience 3.Integration & Client Migration Management Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients to streamline their transition. Actively resolve any operational roadblocks and More ❯
Position Summary: We are seeking an experienced and highly organised Head of Integrations to establish a scalable operational framework for onboarding and fully integrating on our platform all newly acquired agencies. You will assume ownership of acquired agencies since the moment the acquisition has been complete (and being involved in the process of due diligence and operational assessment slightly before … well as baseline user experience metrics Design and suggest ways to further improve business metrics and user experience 3.Integration & Client Migration Management Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients to streamline their transition. Actively resolve any operational roadblocks and More ❯
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
london (city of london), south east england, united kingdom
Specter
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
to client sites Package : £35,000 + commission based on client retention and upsell + full benefits At Lawtech, we’re redefining how legal professionals manage compliance and client onboarding through our industry-leading platform, Verify365. From digital ID verification and AML checks to e-signatures and secure client onboarding, we empower law firms and estate agents to streamline processes … What you’ll do Manage and develop relationships with a portfolio of law firms and professional services businesses, ensuring they receive high-quality support and measurable value. Deliver structured onboarding and product training so clients can confidently use the Verify365 platform. Identify opportunities for cross-selling and upselling to help clients benefit from the full product suite. Monitor client engagement More ❯
Kiln Farm, Milton Keynes, Buckinghamshire, England, United Kingdom
Aaron Wallis Sales Recruitment
and the communication skills to build strong client relationships. You'll be the key to driving client satisfaction, helping customers get the most out of our product through effective onboarding, feature adoption, and ongoing support. In Return, you will receive A competitive salary of up to £30,000 Excellent opportunities for career progression within a growing company. Pension and other … environment. What You'll Do as a Customer Success Manager Serve as the primary point of contact for clients, building and nurturing long-term relationships. Guide clients through the onboarding process to ensure a seamless start. Introduce new features and updates to maximise client usage and engagement. Provide technical support and creative solutions to client challenges. Act as a proactive … Excellent communication, interpersonal, and relationship-building skills. A confident and proactive personality with a knack for creative problem-solving. Solid technical skills and proficiency with PCs. Experience with client onboarding is a plus. To Apply to the Role of Customer Success Manager Email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as More ❯
collaboration. Collaborate with cross-functional team members to drive operational improvements, applying a solid understanding of internal policies and risks. Act as the primary point of contact for partner onboarding and offboarding processes, including data collection, evaluation, and input. Leverage internal tools to facilitate onboarding and ongoing assistance for partners. Take ownership of resolving partner issues using all available tools More ❯
global application landscape and ensuring the quality and stability of SAP and other business-critical systems. In this role, you will take full ownership of the application lifecycle, from onboarding and integration through to renewals, upgrades and decommissioning. You will also lead testing activities across projects and major change initiatives, helping to maintain high standards of performance and reliability across … our systems. Key Responsibilities Manage the full lifecycle of business applications, including onboarding, renewals, vendor management and decommissioning. Provide day-to-day support, troubleshooting and coordination with vendors. Maintain the global applications catalogue, ensuring accurate records of licences, renewals and dependencies. Lead test management for SAP and integrated applications, developing and executing test plans and scripts. Coordinate and support User More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Data Careers
aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical … configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuous improvement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical … configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuous improvement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
KPI Recruiting
DOE) The Role: Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support. Key Responsibilities: Provide first-line IT support (password resets, Outlook/Teams, printers, Wi … Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and ensure Day 1 handover runs smoothly. Maintain equipment logs, stock of accessories, and ensure devices are secure, up to date, and fully functional More ❯
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
bolton, greater manchester, north west england, united kingdom
IRIS Software Group
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
warrington, cheshire, north west england, united kingdom
IRIS Software Group
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
london (edgware), south east england, united kingdom Hybrid / WFH Options
That Time
appointments, clients, and payments — all commission-free We're growing fast and expanding internationally, and we're looking for an Operations Specialist who can wear multiple hats — customer care, onboarding, and admin — to help us deliver world-class service while keeping our operations sharp and scalable. If you're the kind of person who spots issues before they explode , loves … templates to scale support Track key metrics like response times, satisfaction scores, and churn indicators Identify trends in feedback and share actionable insights with the product and sales teams Onboarding & Sales Support Manage post-sale onboarding from signup to "fully live" Ensure every new account is correctly set up — services, staff, booking links, and payments Liaise with sales to follow … up on new clients and re-engage drop-offs Deliver training calls and Loom tutorials to help salon owners master the platform Build and refine onboarding processes for faster, smoother activations Maintain accurate onboarding reports and highlight improvement areas Founder & Operations Support Support the founders with scheduling, event coordination, and day-to-day admin Assist with special projects, launches, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SALESAMP LIMITED
track issues, and maintain a positive customer journey. Translating technical or complex information into simple, customer-friendly explanations. Investigating reported issues, identifying root causes, and liaising with engineering or onboarding teams to resolve them. Acting as a customer advocate by relaying insights and feedback to improve products and internal processes. Building deep product knowledge to become a trusted expert for … end users. Recognising recurring issues or trends and contributing to long-term service improvements. Assisting the onboarding team with data management, including uploading client details, rate structures, and fleet information. Experience Required Proven experience in SaaS - customer service, support, or a similar role. Strong written and verbal communication skills in English; additional European languages are an advantage. Familiarity with Intercom More ❯
general office management and maintenance responsibilities Manage contracts, general compliance, insurance, and admin Support light bookkeeping, budgeting, cash flow monitoring, and invoice management Coordinate tools and workflows for CRM, onboarding, project management, and documentation Lead or co-lead strategic and cross-functional initiatives Drive team accountability by following up on projects and deadlines Manage multidisciplinary project tracking across Movetru teams … Support people operations (onboarding, performance tracking, freelance/vendor management) Champion and promote Movetru's culture in everyday work Communications & Stakeholder Management Ensure clarity and alignment across team communications Draft or refine updates for investors, partners, and customers Prepare board decks, internal reports, and other strategic documents Respond to high-stakes communication calmly, clearly, and constructively Generalist Support Step into More ❯