so you ONLY work TWO days second week : 5 days one week and then only two days second week Main responsibilities: Service based sales management Staff training, development, coaching and corrective action Sales and financial reporting Staff performancemanagement and team building to achieve sales objectives Maximise … incremental sales through effective training and staff development Work closely with management and department leaders Key Skills/Experience Needed: Experience in management of direct customer contact, employee relations, budget and P&L review Ability to exercise sound judgment and make prudent decisions Excellent communication skills with ability … to build rapport across the organisation with peers, staff and management, both written and verbal Strong team-oriented leadership skills and proven track record in a management role Ability to attract, evaluate, coach, and advance staff to create an effective team Working knowledge Microsoft Office, including Excel, Word more »
Job summary The post holder as Performance and Data Manager will build on information and analysis and proactively report performance and activity against target and plan and both seeks and implements solutions to improve healthcare for patients across BSOL. This is a key role, within the performance … professional and high quality information analytical service to support the team. Technical and analytical expertise will be required in various work areas to include performancemanagement, strategic planning, service redesign, modelling, monitoring plus database creation & maintenance. The role will also be responsible for analytical support to Operational and … of information and intelligence throughout the business. The post holder will take the lead and be responsible for the provision of robust and timely performance monitoring and service planning information, as well as routine and ad hoc clinical analysis. Also see Job Description Main duties of the job General more »
and performance. Identify, design and deliver people learning activities and interventions which integrate leading-edge approaches in learning and development. Proactively contribute to the management and development of the learning management system to increase utilisation. Work collaboratively with key teams across people Enhance organisational excellence by facilitating and … delivering transformative Management and Leadership development courses. Cultivating a high-performing culture through expert facilitation and impactful delivery. Partner with People & OD teams to identify people learning solutions and approaches to learning and contribute to the ongoing discovery, development and delivery of scalable learning solutions across the organisation, conducting … quality and efficient learning and development work plan, that supports the Council in meeting its strategy. Evaluate the impact of learning initiatives, measuring key performance indicators and providing recommendations for continuous improvement and refinement of learning solutions. Regularly update knowledge and skills to meet the evolving standards set by more »
Virtualised environments (OpenStack, VMWare) and Cloud based computing 4. Extensive knowledge of PS core network functionality and technology, including all PS Core interfaces, mobility management procedures, session management procedures, interworking & handover, QoS, GTP, IP technology, MVNO, national & international roaming. 5. Extensive knowledge of traffic monitoring systems such as … Wireshark, Empirix, INET, Netscout. 6. Knowledge of PerformanceManagement Systems, Radio, BSS, OSS, terminals and services etc. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Not with standing any guidelines given to level of experience more »
Yorkshire & Humber Academic Health Science Network
in writing business cases, value propositions, plans and strategies for innovative change and transformation programmes and initiatives. Demonstrable experience in stakeholder identification, engagement, and management across all levels of seniority. People management Essential Drive culture change within the organisation, playing a key role in the development and implementation … as a role model for the Yorkshire & Humber AHSNs values and provide high quality and visible leadership to all staff. Work in a collaborative management style and foster close working relations with all managers within the Yorkshire & Humber AHSN and all members and stakeholders. Manage, motivate, support and develop … to ensure that they are able to deliver their responsibilities. Promote diversity, inclusion and equality within the Yorkshire & Humber AHSN and our wider partners. Performancemanagement & reporting Essential Against the detailed delivery plans, lead delivery of appropriate milestones and metrics against which the success of the programmes will more »
Expleo is a global company and a trusted partner for end-to-end, integrated engineering, quality services and management consulting. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. … This role is part of the Engineering Delivery Management roles that are focused on the overall management of engineering activities, including technical, schedule and cost. They manage and monitor the solution engineering activities and the teams and are responsible for the development and deployment of processes, practices and … engineering activities through project engineering dashboards. Organize, control and monitor the integration activities. Ensure an efficient and effective problem reporting process. Participate in the management of Risks of Opportunities throughout the lifecycle of the project. Manage the various Engineering Changes Proposal (ECPs) (technical content and impact analysis). Control more »
in relation to highly sensitive quality, patient safety and patient experience issues, evaluating information provided in relation to risk identification, providing reassurance where appropriate, management and escalating as appropriate Deputise for Director of Nursing and/or their Deputy. This post is largely autonomous and as such the post … maximise their contribution to matrix working in partnership with the organisational leaders. Contribute to the development and implementation of local systems to demonstrate robust performance information in order that reporting, and accountability arrangements are suitable and in place across the ICB. The postholder will ensure that there are effective … in relation to highly sensitive quality, patient safety, and patient experience issues, evaluating information provided in relation to risk identification, providing reassurance where appropriate, management and escalating as appropriate. To lead, develop and manage quality assurance and improvement in Commissioned services to enable the ICB to discharge its statutory more »
challenges of these patient-facing roles. Main duties of the job Personnel and Training - Taking lead in staff appraisal, administrative lead in non-clinical management of staff, ensuring up to date contracts and ensuring practice polices are up to date and adhered to. Finance and profitability - responsible for book … changes in the NHS and giving them options for responding to change. Job responsibilities: Personnel and training Managing the administrative staff and non-clinical management of nursing staff, including securing funding and taking lead responsibility in staff appraisal and organising recruitment selection and training. Ensuring contracts of employment are … and other matters.They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice more »
Elmbrook House, 18-19 Station Road, Sunbury-on-Thames, England
Celebrus Technologies
In this role you will report to the Information Security Manager to assist with the operation of the ISO 27001 information security management system working with staff and managers across the entire business, covering all aspects of security and data protection. Role Working with the Information Security Manager, CSO … and the wider Security team to build and maintain our information security management system, ensuring compliance with ISO 27001 and other standards as agreed with the Operating Board Assist with the support and implementation of the ISMS throughout the company, through documentation and training Help implement new security methods … June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills Attention to detail Problem solving skills Keen learner Integrity Maintaining accuracy Time management skills Ability to prioritise tasks An inquisitive mindset Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/ more »
of Virtualised environments (OpenStack, VMWare) and Cloud based computing Extensive knowledge of PS core network functionality and technology, including all PS Core interfaces, mobility management procedures, session management procedures, interworking & handover, QoS, GTP, IP technology, MVNO, national & international roaming. Extensive knowledge of traffic monitoring systems such as Wireshark … Empirix, INET, Netscout. Knowledge of PerformanceManagement systems or alternative knowledge from a similar business Knowledge of Radio, BSS, OSS, terminals and services etc. more »
of Virtualised environments (OpenStack, VMWare) and Cloud based computing Extensive knowledge of PS core network functionality and technology, including all PS Core interfaces, mobility management procedures, session management procedures, interworking & handover, QoS, GTP, IP technology, MVNO, national & international roaming. Extensive knowledge of traffic monitoring systems such as Wireshark … Empirix, INET, Netscout. Knowledge of VMO2 PerformanceManagement systems or alternative knowledge from a similar business Knowledge of Radio, BSS, OSS, terminals and services etc. more »
deadlines. Promote reuse and enhanced working practices, processes, guidance and templates. A demonstrated ability in managing, coaching, and developing members of your team, including performancemanagement activities. Be involved in the tech community and an active observer of latest trends and technologies, including standards, legislation and regulation relevant more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
career. This is an exciting opportunity to join an agile organisation that is leading the way in enabling digital delivery through finance, commercial and performance but more importantly supporting the future digital strategy in NHS Wales. We offer opportunities to pursue further academic qualifications, up to PhD level. Our … will ensure that support is being provided to DHCW in delivering its strategy through objectives set in core areas of financial, commercial, quality and performancemanagement, planning, policy development and compliance. The main duties of the job include: * Acting as Deputy to the Executive Director of Finance and … taking accountability for leading and delivering the Finance and Business Assurance functions within DHCW. * Providing a comprehensive, relevant, and value-adding financial, commercial, quality, performance and transformation advice, plan and reporting function for the DHCW Board, its subcommittees, directorate managers and external regulators. * Influencing strategy and policy development on more »
to streamline processes, identify areas for improvement, and implement solutions to enhance service delivery. Additionally, you will work with data reports to monitor service performance, analyse trends, and make data-driven decisions to optimise service efficiency. If you are passionate about supporting research initiatives and driving forward innovation in … team and make a meaningful impact on patient care. Person Specification Qualifications Essential A masters degree in a relevant field (e.g., life sciences, healthcare management, research ethics) or equivalent, relevant experience. Training and experience in an appropriate field to postgraduate diploma level. Evidence of continuous professional development. Special Skills … and Knowledge Essential Strong understanding of research methodologies, data management, and ethical considerations. Knowledge of research governance principles, regulations, and guidelines within the NHS or relevant healthcare setting. Familiarity with relevant legislation, such as the Human Tissue Act, Data Protection Act, and Good Clinical Practice guidelines. Excellent communication skills more »
On site office parking Main Responsibilities: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Developing and tracking budgets Perform risk management to minimize project risks Performancemanagement within the Fire and Security Industry Meeting with clients for detailed ordering briefs and comprehensive project … and long-term solutions Knowledge and experience: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Proven track record in project management in the Fire and Security Industry Excellent written and verbal communication with clients and colleagues Excellent organizational skills with attention to detail and multitasking … a must Strong knowledge of Microsoft Office Project Management Professional (PMP)/PRINCE II certification is a plus If you live locally and already hold the relevant experience as a Project Manager, then please apply now. If your application is successful a 4way member will be in touch. Project more »
IT Infrastrucutre Operations Performance Manager - ITIL - OSS/BSS/CRM - 6 month contract Reading (2 days/week in office) Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are … typical planning horizon is variable and aligned by Service reporting that can be adhoc, weekly, monthly, quarterly. * Accountable for the day to day operational management of our various service providers, through operational governance, escalation, and management of Service Levels. * Accountable for driving improvements to the operational environment by … the partners. Essential Skills: Toolsets for data driven operations - i.e. writing reports/dashboards using the below tech stack. = Dynatrace, Helix, Splunk etc People management experience - managing a diverse team Knowing the IT estate/strong IT architecture - knowledge of OSS/BSS/CRM/ORM which supports more »
attributes such as description, purposes, categories. Analyse and document the information (data) models/structures for data category: input, output, event notification, validation, servicer management involved between process and sub-systems (Northbound & Southbound) based on Analyse & document the Configuration Item (CI) data mapping between business processes, inventory system and … CMDB (CI & relationship models) for service management integration Collaborating with and supporting CMDB/ITSM product vendor to create & manage CI and relationship in CMDB. Preparing a comprehensive data management and governance guideline for data mapping & loading, lifecycle management, administration. Identify and document all security, regulatory & quality … integration for business processes and systems (to operate network service & resource domains) Experience of resource/service inventory migration, data migration Experience in Configuration management data modelling, CMDB data architecture. Understanding and exposure of cloud services. Knowledge of OSS/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performancemore »
appropriate staff. Ensure that all work targets, robust data collection and validation systems are in place across the services and that statutory returns and management enquiries are resolved swiftly and effectively.o be an active member of the team and provide support and data to the time and attendance team … any anomalies in information, ideas for new ways of working and details of any potential blockers to tasks. To provide detailed information on service performance for use in the performancemanagement processes. Use own judgement to make decisions particularly where there is more than one potential outcome … order to effectively undertake the analyst role. Provide any information as required to support the regular periodic reviewing of staffing resources within the Facilities management team in conjunction with the EFM strategic goals to ensure that longer term staffing needs, skills and personnel are built into the staff recruitment more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
QM and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performancemanagement, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a … knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements in dashboards … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »
operations. Elements of the service will require out of normal working hours attendance for either planned or reactive measures. The responsibilities will have line management duties across operational estates team including providing electrical knowledge to manage and maintain the Trust's electrical and mechanical technical team. Main duties of … infrastructure upgrades to take into account long term growth and progressive plant degradation from which recommendations are formulated. To assist in the planning and management of electrical service interruptions and isolations to complex circuits in conjunction with other staff within the trust to ensure all contingencies have been identified … assist the Infrastructure Manager in providing effective site leadership for Estates & Facilities services staff in Back Log Capital Projects and Maintenance Services, supported by performancemanagement arrangements and encourage team working. To manage and control external contractors employed by the Organisation (Technicians. Craftsmen, Maintenance Assistants and Contract Labour more »
The Company Thisleading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide is keen to recruit a Maximo Consultant. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset PerformanceManagement (APM) expertise across North America, Europe and Asia Pacific more »
Plymouth, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
really exciting time for us here at Delt and we would love you to join us on our journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. Service Delivery: Ensure the Modern Workplace team … meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero-based budget, including capital plans and business cases for investment. Stakeholder Engagement: Work with key internal and external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a … is accurate and current. Customer Focus: Build and maintain positive relationships with stakeholders, ensuring the customer is at the heart of everything we do. PerformanceManagement: Ensure the team consistently achieves agreed SLAs and KPIs. Key Competencies: Strong leadership skills with the ability to lead multi-disciplinary IT more »
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performancemanagement Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere … Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days in Reigate) Other organisations may call this role more »
the UK, with more than 120 Adult Critical Care beds across MFT. The post holder will be responsible for the day to day operational management for the Anaesthesia and Perioperative Medicine Services. This includes supporting the Directorate Manager, Clinical Director and Head of Nursing in the delivery of all … performance targets, including waiting time targets, contracted activity levels, finance, standards and quality of services.The post holder will support the Divisional service development and review programme and ensure that we provide the very best services to patients, utilising resources as effectively as possible.The post holder will deputise for the … driven and detail oriented with a passion for service improvement and patient care, then this role is for you. Leading the day-to-day management of the Directorate you'll work with the Directorate Manager, Clinical Director in managing finance, HR and quality and safety issues in the Directorate. more »
Swindon, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performancemanagement and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »