101 to 125 of 273 Performance Management Jobs in the UK excluding London

Head of CRM Data and Insight - Professional Services - 104318 - Grade 8

Location
Birmingham, England, United Kingdom
working across data, finance, and insight, this role has responsibility for DARO’s CRM (Blackbaud CRM), associated technical systems/integrations, information management, insight & analysis, reporting, user support, and gift administration. The postholder is DARO’s systems lead, with responsibility for development and maintenance of the CRM and associated … from DARO's annual strategic plan are developed and implemented, building cross-DARO and University-wide relationships to share best practice. Systems and Information Management CRM ownership – Take overall accountability for DARO's systems (CRM, platforms, integrations), ensuring they are stable, secure, fit for purpose, and operationally effective, including ...

Head of Data & AI

Location
Manchester, England, United Kingdom
business by leading and developing this growth CoE (consisting of modern data platform and lakehouse, data engineering and integration, data governance, quality and lifecycle management, analytics and business intelligence, and applied AI and agentic solutions that provide the foundations for businesses to make trusted, data-driven decisions) Proactively drive … considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Data & AI team. Own the senior relationship with Microsoft and other ...

Head of Data & AI

Location
Peterborough, England, United Kingdom
business by leading and developing this growth CoE (consisting of modern data platform and lakehouse, data engineering and integration, data governance, quality and lifecycle management, analytics and business intelligence, and applied AI and agentic solutions that provide the foundations for businesses to make trusted, data-driven decisions) Proactively drive … considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Data & AI team. Own the senior relationship with Microsoft and other ...

External Posting

Location
Manchester, England, United Kingdom
exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable … aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that ...

Principal Software Team Lead

Hiring Organisation
James Fisher and Sons
Location
Westhill, Aberdeenshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
governance framework, processes, and regulatory requirements. • Oversee software development activities across the full lifecycle, ensuring projects are delivered to the highest standards of quality, performance, compliance, and customer satisfaction. • Take ownership of software delivery, managing team performance, software quality, and relationships with external suppliers and contractors to achieve … software verification, validation, and release activities, ensuring robust engineering practices are followed and approvals are completed within delegated authority levels. • Ensure the effective management and maintenance of software source code, build environments, and product design documentation, keeping products aligned with the latest industry standards, regulations, and best practices. • Deliver ...

Senior Cross Domain Engineer

Location
Glasgow, Scotland, United Kingdom
supporting security accreditation, assurance activities, and evidence generation for classified systems and regulated environments. Strong understanding of cryptographic services, encryption technologies, PKI, certificate lifecycle management, and secure communications. Experience assessing and mitigating risks associated with classified information exchange and trusted data transfer mechanisms. Experience integrating Cross Domain technologies with … across Government, Defence, National Security, or Critical National Infrastructure environments. Infrastructure & Engineering Advanced PowerShell scripting and automation experience. Strong understanding of Windows platform lifecycle management, system hardening, patch management, and vulnerability remediation. Experience troubleshooting complex infrastructure and platform issues at 3rd and 4th Line support levels. Demonstrable experience ...

Head of Technical Project Management Office

Location
Reading, England, United Kingdom
funding round which is the largest fundraise ever completed by a quantum computing company in Europe. The Purpose As Head of Technical Project Management Office, you will lead OQC’s Technical Project Management Office (TPMO), creating a professional home for project and programme management across our priority … effective escalation, while partnering closely with Programme Owners, VPs, functional leaders and the COO. The Role You will lead a centralised project and programme management capability across OQC, ensuring Project and Programme Managers are embedded effectively within the programmes they support. You will provide professional leadership for the TPMO ...

Director - Healthcare - Cyber Security

Location
Birmingham, England, United Kingdom
range of healthcare organisations. Actively identifying and progressing healthcare business development opportunities, as well as managing sales activities such as responding to RFPs, bid management, proposal writing and client presentations. Developing internal networks and maintaining excellent relationships with colleagues across KPMG, particularly across cyber, digital health, transformation, cloud, data … risk and public sector teams. Coaching and developing team members as part of our overall performance management process or on specific engagements, with a focus on building commercially confident, technically credible and sector-aware talent. Contributing to practice management, including training, knowledge management, thought leadership, propositions ...

Project Manager

Location
Farnborough, England, United Kingdom
promoting a safe, secure, and values-driven working environment Manage project delivery against agreed targets for customer satisfaction, quality, time, cost, revenue, and cash performance Ensure team compliance with operating frameworks, competency standards, and performance management requirements Resolve programme conflicts and prioritisation challenges through effective collaboration across … teams and stakeholders Support governance, reviews, and reporting by providing accurate delivery, financial, and resource performance updates Essential experience of the Project Manager: Proven experience delivering and managing IT projects, with strong knowledge of project management principles, methodologies, and governance Demonstrated leadership skills, with the ability to motivate ...

Technical Support Services Contract Manager

Hiring Organisation
MASS Consultants
Location
Corsham, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Services Contract Manager Location: Corsham, Wiltshire (On-Site) Salary: depending on experience, plus bonus and benefits In addition to a competitive salary and discretionary performance-related bonus, we offer a comprehensive benefits package, including: Private Medical Insurance Private Dental Insurance Discounts on Private Medical Insurance for family members … stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements Due to the nature of the work, applicants must ...

Head of AI

Hiring Organisation
Local Pensions Partnership
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
assessment and assurance of third-party AI capabilities, products and services. - Monitor regulation and best practice to maintain proportionate AI governance. Leadership & People Management - Establish and grow LPPAs AI function, recruiting and developing the specialist capability required to deliver our ambitions, creating a high-performing, inclusive and collaborative culture. … clear objectives, priorities and performance expectations, ensuring alignment with LPPAs strategic goals. - Coach and support team members, developing AI, technical, professional and leadership capabilities. - Lead workforce and capability planning for the AI function, identifying future skills and development needs. - Foster a culture of collaboration, resilience, innovation and service excellence. ...

Technical Support Team Manager

Location
Cardiff, Wales, United Kingdom
culture built on trust, accountability, and innovation. **Responsibilities*** Lead, develop and inspire the Customer Support team to deliver exceptional customer experiences and achieve operational performance objectives* Own the day-to-day delivery of Customer Support services, ensuring customer enquiries, incidents, complaints and escalations are managed effectively and within agreed … service levels* Drive a customer-first culture that prioritises quality, responsiveness, customer satisfaction and continuous service improvement* Manage operational performance through the effective use of KPIs, reporting, workforce planning and performance management processes* Lead the management of customer-impacting incidents and escalations, ensuring appropriate communication, coordination ...

Global Category Manager - Electronic Components

Hiring Organisation
Eaton
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
business units worldwide, leading category strategy deployment, global supplier negotiations, stakeholder alignment, and executive-level reporting. The role is accountable for delivering key performance metrics, including Cost Out, DPO, Working Capital, Supplier Diversity Spend, Quality, On-Time Delivery, Supply Resiliency, VAVE, and Supplier Innovation, while advancing Eatons One Supply … working model. Key Responsibilities: Lead global category and sourcing strategies to drive Cost Out, DPO, Supplier Diversity Spend, Working Capital, Quality, Delivery, and Service performance while achieving business profit plan objectives. Develop and execute enterprise-wide sourcing initiatives that increase leverage, optimize the supply base, and deliver sustainable cost ...

Head of Advanced Sensing Engineering

Location
Nottingham, England, United Kingdom
Role As Head of Engineering – Advanced Sensing, you will lead the engineering function responsible for the development, delivery, and lifecycle management of ONYX Insight's hardware and sensing technologies. This role provides leadership across product development, hardware engineering, embedded software, product support and engineering processes, ensuring the business delivers … base. You will be responsible for translating product strategy and roadmap objectives into engineering execution, balancing innovation with operational excellence. Working closely with Product Management, Quality, Supply Chain, Monitoring, Delivery and Commercial teams, you will ensure products are developed, validated, released and supported in line with business objectives. ...

Senior Product Manager - Legal

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
client is a UK business software company. The Senior Product Manager for Legal is responsible for leading the strategy, delivery, commercial performance, and continuous improvement of multiple products and workflows, with a specific focus on the billing and legal accounts side of the Legal portfolio. The role balances customer … Product Manager operates across multiple products, coordinating cross-product priorities, dependencies, investment decisions, roadmaps, and go-to-market execution while coaching and developing product management capability across the team. The role plays a critical leadership position in shaping product direction, driving adoption of AI-enabled practices, and influencing senior ...

Global Service Manager

Location
Worthing, England, United Kingdom
driving scalable, efficient, and high-quality end-to-end processes, systems, and operating models.* Oversee a global network of authorised service partners, ensuring consistent performance, compliance, and ongoing capability development.* Own the end-to-end spares and reverse logistics strategy, including demand planning, inventory optimisation, fulfilment, repairs, returns, refurbishment … full fiscal accountability for service operations, including budget ownership, cost control, investment planning, and optimisation of cost-to-serve and profitability.* Establish and drive performance management through global KPIs and SLAs, leveraging data and analytics to improve decision-making, governance, and operational outcomes.* Lead transformation and continuous improvement ...

Senior Manager, Professional Services (EMEA)

Location
Metropolitan Borough of Solihull, England, United Kingdom
SOTI is committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done. What … emerging technologies. Senior Manager, Professional Services Responsibilities Lead the Enterprise Services and Professional Services business EMEA. Business and commercial leadership: Own the commercial performance of the regional PS business, including PS revenue and bookings targets, delivery margin, and resource utilization. Own the commercial outcomes of the regional Enterprise Services ...

Production Engineering & Test Manager

Location
Great Yarmouth, England, United Kingdom
Manufacturing, Production Engineering Job Purpose To lead, develop, and inspire the Production Engineering & Test function, delivering the Engineering strategy through strong technical leadership, disciplined performance management, and measurable continuous improvement. This role is accountable for establishing robust, scalable production flow lines, driving lean transformation across manufacturing operations … reduce waste, and enhance process stability. Drive lean manufacturing transformation initiatives, embedding structured methodologies (e.g., Value Stream Mapping, 5S, Standard Work, Kaizen, SMED, Visual Management). Provide high-quality engineering support to Manufacturing and Quality to ensure production continuity and technical robustness. Lead structured root cause analysis (8D, Fishbone ...

Lead Designer

Location
Cambridge, England, United Kingdom
independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). … looking for a Lead Game Designer to join our Design team in a key leadership role, working on our portfolio of Creative Management Simulation (CMS) titles. In this role, you will be responsible for driving the game vision and translating it into compelling, high-quality game experiences.Working as both ...

Cyber Security Engineer

Location
Newport, Wales, United Kingdom
deliver hands-on cyber security services ensuring the effective operation and continuous improvement of enterprise-wide Security Operations capabilities, including threat monitoring, vulnerability management, security engineering, identity and access management, security assurance, and cyber resilience activities across IT, cloud and OT (Desirable) environments. You’ll be relied … covering user, infrastructure, cloud, application, and OT assets. Consult on, administer, and secure Microsoft Entra ID, including Conditional Access, Identity Protection, and Privileged Access Management (PAM), ensuring effective identity and access management controls are implemented and maintained. Act as the SME and trusted advisor for security technologies ...

Security Supervisor (Access control Systems)

Location
Brentwood, England, United Kingdom
replacement components Attend sites with engineers where additional technical support or investigation is required Assist with technical surveys and site inspections Monitor engineer performance, workmanship and compliance Provide technical feedback and coaching to engineers to support continuous improvement Help identify training and development requirements within the engineering team Ensure … industry standards Support the Contracts Team with technical queries, variations and additional works Maintain accurate records of technical issues, remedial works and engineer performance Ensure all company procedures, health & safety requirements and client standards are followed Systems & Equipment The successful candidate should have strong practical knowledge of Access Control ...

Operations Manager

Location
Belfast City District, Northern Ireland, United Kingdom
Customer Success team at the heart of our growing business. As we expand into new markets, you'll take ownership of team performance and customer experience for our customers across the US. This role sits within Raylo's Operations function - spanning Customer Success, Collections, Credit Risk, and Supply Chain … coaching, feedback and guidance to help associates perform at their best and deliver a high-quality customer experience in a new market. Manage team performance and priorities , using data and insight to identify trends, address performance gaps and set clear, achievable objectives. Own day-to-day operational challenges ...

Technical Design Authority - Subscriber Management

Hiring Organisation
VodafoneThree
Location
Newbury, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Company Description VodafoneThree - Technical Design Authority - Subscriber Management Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both … focus on digital transformation and operational excellence, we aim to drive sustainable growth and superior customer experience across all touchpoints. Technical Design Authority - Subscriber Management is a senior technical role within the technology function, accountable for design, delivery, and optimisation of the Subscriber Data Management solutions. This role ...

Infrastructure & Cloud Operations Engineer - 12 month FTC

Location
Oxford, England, United Kingdom
public and private cloud environments, the role delivers secure, resilient, and high-performing infrastructure services to support global operations. This includes managing deployments, monitoring performance, ensuring compliance with governance frameworks, and collaborating with colleagues to deliver enterprise-grade cloud capabilities. Job Context Operating within Group IS, the Cloud Infrastructure … Operational responsibility for cloud infrastructure supporting 1,000+ global users. Implementation and support of public cloud and private cloud environments. Contribution to disaster recovery, performance optimisation, and capacity planning. Collaboration with network, security, and application teams to deliver integrated solutions. Key Accountabilities Deploy, configure, and maintain cloud services ...

Software Manager - Routing protocols

Location
City of Edinburgh, Scotland, United Kingdom
plans, ownership models, commitments, and delivery outcomes. Identify and communicate delivery risks and dependencies, driving decisions that maintain project momentum. Collaborate with Product Line Management, QA, and engineering teams to align priorities and resolve issues. Lead design reviews, evaluate technical proposals, and facilitate resolution of technical disagreements. Drive continuous … improvement in software engineering practices, product quality, performance, scalability, availability, and maintainability. The must haves: Education: Degree in Computer Science, Engineering, or a related discipline, or equivalent relevant experience. Experience: 10+ years of experience in software development within networking, telecommunications, or another technically complex domain. Experience: 10+ years ...