ETL) from various sources. Ensure data accuracy, integrity, and consistency across all reports and dashboards. Analyse large datasets to identify trends, patterns, and actionable insights. Optimise Qlik applications for performance and scalability. Provide training and support to end-users on Qlik tools and data interpretation. Document data models, processes, and dashboard logic. Client Relationship Management:Develop and maintain … strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement:Manage key performance indicators (KPIs) and regularly monitor their performance. Continuous Improvement:Drive reporting for continuous improvement through collaboration with the client and field teams and feedback. Reporting & Analysis:Prepare regular reports on National and Regional performance … e.g., AWS, Azure, GCP). Familiarity with other BI tools (e.g., Power BI, Tableau). Knowledge of scripting languages Understanding of data governance and security best practices. Client Relationship Management: Develop and maintain strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client PerformanceManagement: Manage key performance indicators More ❯
/7 Operations Analysts, ensuring seamless service delivery with a strong focus on IBMi systems. This is a new role where you'll be the driving force behind shift performance, service quality, and continuous improvement. At Service Express, ourOperations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run … operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, root cause analysis … holiday along with your 4 days not on the schedule for a total of 12 days off Lead with Impact: You'll play a key role in shaping the performance and culture of a 24/7 operations team, directly influencing service quality and customer satisfaction Continuous Development: We're committed to your growth-offering leadership development, technical training More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
dynaTrace software GmbH
maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities : Monitor client's critical application performance and availability. Summarize and review performance trends in operations status meetings. Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. Maintain and enhance … not require travel. However, in those cases, relocation or working remotely may be required. What will help you succeed 2+ years IT working experience in the areas of Application PerformanceManagement, application monitoring, network administration, system administration, performance engineering/testing, or Java/.NET development. 1+ years of experience in software engineering and Object-Oriented Programming … Good understanding of distributed applications. Good understanding of web and enterprise applications. Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. Excellent organizational/time management skills. Must have strong interpersonal communication skills and a passion to learn new technology. Must have solid presentation and writing skills as More ❯
Pfizer Ltd, Walton Oaks, Dorking Road, Tadworth, Surrey, England
Cogent Ssc Limited
with the aligned IIS manager to collectively enable data-driven decision-making through the creation and maintenance an analytics ecosystem. This will include, but not be limited to, business performancemanagement reporting and visualisation, resource optimization analytics, sub-national/account-level opportunity mapping, analytics innovation, advanced modelling execution and partnership with the brands on strategic analytical priorities. … analytics including predictive modelling, data science and machine learning, as needed Seek continuous improvement, including identification of new capabilities and/or data to maximize Pfizer’s competitive advantage PerformanceManagement/Forecasting/Operating Plan Support: Monitor portfolio performance and deliver accurate and effective performance measurement solutions are built and maintained Monitor the external marketplace …/competitive landscape and ensure clear insights are driving commercial decisions Support data modelling and forecasting needs, including for LRF and operating plans. Primary Market Research Management: Support PMR execution and identify opportunities to elevate PMR data to enrich secondary analytics and/or execute innovative uses of existing data Accountable for meeting compliance and corporate SOP obligations of More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom
Reed
our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯
our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯
as knowledge across one or multiple vertical industries such as Manufacturing, Aerospace, Steel, Glass, Oil & Gas. Job Responsibilities - Overall responsibility and accountability for QiO customer service delivery. - Ensure the management of service delivery processes, across key functional areas: 1. Pre-Sales Accelerator 2. Engineering 3. Common Services 4. Project management 5. Data science - Manage a team: performancemanagement and interpersonal communication duties. - Collaborate with senior staff to meet deliverables timeframe. - Provide regular progress, roadblock, and opportunity reports to senior management. - Ensure customer issues, communications, workshops are planned and managed. - Work with delivery partners and partner ecosystem. Job Requirements Minimum: BSc/BEng in Engineering or Computer Science. Preferred: An advanced degree in Engineering and knowledge … and sustainability for the global industrial sector. Invested over 100+ person years in building world leading AI driven, Industrial IoT suite of augmented analytics applications. A strong founder and management team with deep experience and expertise in IoT, Industrial and software sectors. Operations across Europe, USA, and India. QiO Foresight suite of products delivers augmented analytics support to the More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performancemanagement applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯
Bangor, County Down, United Kingdom Hybrid / WFH Options
TiVo Corporation
climate of innovation, proactive problem solving and transparency Providing mentoring and guidance Promoting an environment of continuous improvement Supporting their own growth and development and that of the team Performancemanagement Meeting regularly with the team in-person to maintain a strong sense of collaborative development. Leads and owns the development of each product owned by the team. … conference presentations, or open-source contributions Demonstrable understanding of Scrum and agile development Build systems, automated testing and continuous integration Cross platform and mobile application development BENEFICIAL Recognized technology management qualification or certification Experience with Microsoft's audio framework for Windows e.g. Audio Processing Objects, WASAPI, SASAPI and MMDevice API C+, .NET5 or above, Python 3.x, Jenkins or other … CI/CD, UWP, Desktop Bridge, ZeroMQ and XML : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
production and perform reliably during BAU and peak periods. Champion Business Continuity: Lead the IT Service Continuity strategy, ensuring robust BCP and DR plans for critical services. Manage Vendor Performance: Oversee IT vendor operations, ensuring partnerships deliver value and identifying opportunities for cost savings. Own the Tools: Ensure ITSM tooling is modern, effective, and supports service objectives. Inspire and … skillsable to translate tech into business value Strategic thinker with strong analytical and planning skills Confident stakeholder manager and influencer at all levels Skilled in team development, coaching, and performancemanagement Experience managing third-party vendors and service providers Why Join Us? At Evri, were transforming how technology supports our business and customers. Youll be part of a More ❯
Compilation and submission of many of the Trust's statutory returns in a timely and accurate manner. Interpretation and presentation of focussed information to support the Trust's operational performancemanagement and to inform decision making within the Trust. This role is based primarily at Darent Valley Hospital, amodern PFI hospital with friendly and supportive colleagues, all sharing … work programme agreed with the BI manager. Undertake analysis of data to support and respond to ad-hoc requests Assist with weekly/daily reporting such as A&E Performance (SitRep) and 18wk PTLs. Aid senior analysts in reporting to Executive team. Assist with timely data collection to support the submission of all national, regional and local activity returns. More ❯
Hart, Yorkshire, United Kingdom Hybrid / WFH Options
eRecruitSmart
tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals. Maintain and adapt a project delivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable … activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuous improvement across the team. Personally manage a portfolio of projects About You More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals. Maintain and adapt a project delivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable … activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuous improvement across the team. Personally manage a portfolio of projects About You More ❯
Department: IT Location: GB INTRODUCTION JOB PURPOSE Lead our global network and infrastructure operations. In this critical leadership role, you will be responsible for ensuring the availability, reliability, and performance of our networks & infrastructure, driving successful delivery of IT services and project engineering resource. This position blends operational leadership with hands-on oversight to drive team performance, continuous … improvement and management of 3rd party suppliers. This IT Operations Manager GN&I role is offered on a permanent, full time basis and will be based in our Queen Street, Leeds office. RESPONSIBILITIES Global Networks & Infrastructure: • Oversee the implementation, maintenance, and day-to-day operations of secure and scalable global network and infrastructure systems (cloud, on-prem, hybrid). … Manage the performance, availability, and capacity of network and infrastructure environments, ensuring uptime and resilience. • Coordinate with architecture and strategy teams to support the execution of infrastructure plans and upgrades. • Manage vendor relationships and contracts related to infrastructure and network services, ensuring costeffectiveness and SLA adherence. IT Operations, Service Delivery & Project Support • Lead the IT Operations and Service Delivery More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
+ up to 5% bonus Clearance: Must hold active SC clearance at the point of starting Are you an experienced IT leader ready to take on a people-first management role in a fast-paced, customer-focused environment? This is a fantastic opportunity to lead a team of 11 skilled professionals ranging from junior support engineers to senior network … and infrastructure specialists. In this position, you’ll be responsible for managing day-to-day team operations, performance, and development—not hands-on technical work. You'll work closely with internal stakeholders and customers to ensure the delivery of high-quality support services across 1st, 2nd, and 3rd line functions. What You’ll Be Doing: Leading a diverse team … of support and infrastructure engineers, overseeing workload distribution, performance, and development Managing service performance, workflow allocation, and absence reporting Acting as a liaison between technical teams and senior leadership, providing clear updates and performance insights Assisting in customer communications and supporting leadership on performance-related reviews Collaborating closely with software support and delivery teams during deployments More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Logiq
dynamic and results-oriented leader who can drive organisational change, foster a positive workplace culture, and ensure effective HR systems and policies are in place. Key Responsibilities: Employee Development: PerformanceManagement : Develop and execute performancemanagement systems that foster employee growth, goal alignment, and continuous feedback. Succession Planning : Identify high-potential employees and create career development … candidates, and ensure a smooth interview and selection process. HR Process Optimisation : Continuously assess and improve HR processes, systems, and workflows to ensure efficiency and effectiveness, from recruitment to performancemanagement to offboarding. HR Technology & Tools : Oversee the implementation and management of HR technology to streamline operations and improve employee experiences. Compensation & Benefits : Lead the development and … administration of competitive compensation and benefits programs that align with business objectives and attract top talent. Leadership & Strategy: HR Leadership : Lead and mentor the HR, Talent Acquisition and Office management team, fostering a high-performance culture that emphasizes collaboration, innovation, and professionalism. Strategic HR Planning : Partner with senior leadership to develop and execute HR strategies that support business More ❯
ensuring the delivery of high-quality data infrastructure, reporting, and business intelligence tools to support cross-functional goals.The ideal candidate will have a strong technical background, experience in team management, and the ability to align data processes with business objectives. Key Responsibilities: Lead and develop the internal data team, including hiring, mentoring, and performancemanagement Build and … quality, governance, and compliance with relevant standards Translate business needs into technical requirements and data-driven solutions Collaborate with marketing, product, and executive teams to support decision-making Monitor performance metrics and proactively identify areas for optimisation Own and refine the company's data strategy, aligned with broader business goals Requirements: Minimum 5 years of experience in data analysis … engineering, or BI roles At least 1-2 years in a leadership or senior data management position Strong technical skills in SQL, Python, and data visualisation tools (e.g., Looker, Tableau) Familiarity with Google Analytics, data warehousing, and cloud-based environments Excellent analytical and problem-solving skills Strong organisational and communication abilities If you're ready to take the lead More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Pontoon
portfolio. Your expertise will help define project governance structures, reporting cadence, and portfolio controls, ensuring alignment with our technology and business goals. You will track and report on portfolio performance, ensuring consistent delivery practices and providing guidance to programme and project managers. Key Responsibilities: Establish and enhance PMO frameworks, tools, and processes to support the technology portfolio. Define and … implement project governance structures and reporting cadences. Support strategic planning and investment prioritization in line with business objectives. Monitor and report on portfolio performance, focusing on scope, cost, schedule, risk, and benefits. Ensure adherence to delivery practices, including stage gates, RAID logs, dependency mapping, and benefits tracking. Maintain a centralized view of all technology projects and their interdependencies. Lead … and change control, and stakeholder engagement. Skills & Experience: Proven experience in managing or leading a PMO within a technology, IT, or digital environment. Strong knowledge of project/programme management methodologies (Agile, Waterfall, Hybrid, PRINCE2, PMI). Experience managing a portfolio of large, complex, cross-functional technology initiatives. Strong financial, risk, and performancemanagement skills. Excellent interpersonal More ❯
+ Benefits | Zachary Daniels are excited to be partnering with a high growth national retailer. The Senior Data Analyst, will provide crucial insights across the Supply Chain network, driving performance improvements, optimising processes, and supporting data-driven decision-making at all levels. This is an office-based role with some travel to operational sites. The Role Analyse large datasets … and manage interactive reports and dashboards using Power BI, tailored to different departments. Work closely with operational teams to recommend improvements and solutions based on data analysis. Develop key performance indicators (KPIs) and metrics to track and improve business outcomes. Continuously optimize data collection and analysis processes for greater efficiency and data accuracy. About You Strong track record in … services Advanced skills in Excel, SQL, and Power BI Python knowledge for simulation and modelling purposes Experience working with data warehouses, IT platforms, and enterprise reporting tools Excellent stakeholder management and presentation skills Strong attention to detail, with a proactive mindset and commitment to continuous improvement Ability to translate complex datasets into commercial insight and action Comfortable managing high More ❯