26 to 50 of 273 Performance Management Jobs in the UK excluding London

join our team on an initial 6-month contract in Reading. You will support the definition and delivery of the IT supplier strategy and management framework , working closely with Digital Information leadership, business stakeholders and external suppliers. The role covers the full supplier lifecycle, including supplier selection, procurement, contract … negotiation, performance management and offboarding. Key Responsibilities Support and execute the IT supplier strategy in line with technology and Value Stream roadmaps. Manage key relationships between internal stakeholders and IT suppliers. Support tender processes, commercial negotiations and contract renewals. Manage day-to-day supplier performance against SLAs ...

position is based in Barnsley Council and involves shaping data‐led decision making, leading BI projects, developing visualisations and supporting strategic and operational performance management. Key Responsibilities Lead projects with data developers and analysts to extract, integrate and analyse complex data from multiple systems using advanced SQL. Provide advice … senior leaders on strategic and operational performance management, identifying performance insights to inform business decisions and drive improvement. Collaborate with stakeholders to understand requirements, deliver complex work, gather insights and support new mechanisms to assess impact and measure performance. Develop and present data visualisations and dashboards using ...

manages operational delivery, development activities, service improvements and programme work, ensuring resources, priorities and risks are effectively balanced. This includes initiatives such as workforce management (WFM) development, channel shift and call reduction programmes, telephony modernisation and customer service enhancements. Key Responsibilities Manage the specialist team responsible for the support … development and continuous improvement of the Council's Mobile Device Service, Corporate Telephone platform Storm and associated digital services. Oversee the development pipeline, platform performance, support arrangements, risks, dependencies and future service requirements. Plan, prioritise and allocate resources across support, development, transformation and continuous improvement activities. Work collaboratively with ...

public services. The role The postholder will lead the team responsible for the support, development and continuous improvement of the Council's Customer Relationship Management (CRM) platform and associated digital services. This includes key customer-facing systems and products such as My Account, online forms, digital customer journeys, workflow … specialist team responsible for the support, development and continuous improvement of the CRM platform and associated digital services. Oversee the development pipeline, platform performance, support arrangements, risks, dependencies and future service requirements. Plan, prioritise and allocate resources across support, development, transformation and continuous improvement activities. Work collaboratively with other ...

design, development, testing, and delivery of software with a smaller amount of managerial and administrative responsibility. This is not a traditional people-management position. While you will support and develop team members through coaching, mentoring, and performance management, the majority of your time will be spent working … requirements and is consistent with established R&D standards. Manage and lead project scoping and scheduling; track progress of individual tasks and alert executive management and stakeholders of concerns meeting schedules, while following established R&D standards. Maintain accountability for the entire life cycle of the code including support ...

client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams … leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream. Responsibilities Lead Technical Data Operations Analysts, providing coaching, performance management, and development support. Oversee end-to-end delivery of product data activities across BAU operations and new client implementations. Collaborate with ...

delivered in line with contractual obligations, service levels and business objectives. Acting as a trusted customer advocate and key escalation point, the role leads performance management, stakeholder engagement, continuous improvement and effective day-to-day service governance across on-site and remote teams. Key leadership and service delivery … develop operational teams, creating a positive, accountable and customer-focused culture across Onsite Services, field, campus and support functions. Provide clear direction, coaching and performance management, ensuring team capability, conduct, training and development support effective service delivery. Act as the primary leadership escalation point for customers, internal stakeholders ...

technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As part of the VodafoneThree Private Sector Channel Management team, you'll help deliver commercial success across acquisition, retention, and in-life customer value. Working in a collaborative, fast-paced and matrixed environment … strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution ...

experienced IT management professional ready for a new challenge? If so, we have an exciting opportunity for you! We are recruiting for an IT Manager to join our dedicated team at our head office in Bury St Edmunds, Suffolk . In return for your hard work, you will receive … senior technical escalation point for infrastructure and includes oversight of cybersecurity, ERP (Microsoft Dynamics AX) and reporting systems, IT support services, supplier management, and business continuity planning. Acting as a strategic and operational lead across the business, the IT Manager will collaborate with internal stakeholders and external partners ...

role, you will lead a team distributed across the U.S. and Canada. The team is responsible for production reliability, operational readiness, incident response, escalation management, observability, automation, release reliability, and continuous improvement across cloud-based platforms. This role requires a leader with a strong background spanning site reliability engineering … platform engineering, DevOps practices, release engineering, infrastructure management, and cloud operations. You should have enough technical depth to guide discussions around AWS, Kubernetes/EKS, CI/CD, Linux, infrastructure as code, observability, cost optimization, security practices, compliance needs, and automation, while primarily focusing on team leadership, execution, stakeholder ...

Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. Strong understanding … SIAM principles and managing services across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

culture rooted in shared purpose and public service values. Key responsibilities include: Providing visible, values‐led leadership across the CAA, championing continuous improvement, effective performance management, and active colleague engagement. Promoting teamwork, open communication, and a commitment to staff development as central to a resilient and high‐performing … Therefore, if you are interested, please submit your application as early as possible. No recruitment agencies please. Job Segment: Market Research, Cyber Security, Compliance, Performance Management, Executive, Marketing, Security, Legal, Human Resources, Management #J-18808-Ljbffr ...

experienced Digital Operations Manager to provide senior operational leadership within our Digital Services team. This is a key role responsible for the effective management and coordination of resources across the Digital resource hub in the Digital Service Operations and Governance team. The post holder will ensure that the right … identified and managed. You will be responsible for establishing and maintaining robust governance and reporting arrangements, providing clear and accurate information on programme performance, risks, resource capacity and delivery confidence. With responsibility for resources supporting a portfolio of projects with an overall value of several million pounds annually ...

enabling effective decision making through technology and data. The CTO will provide strategic and operational leadership across multiple functions, including: Development Testing Project Management Cyber and Information Security Business Information and Data Infrastructure and Networks IT Service Delivery and Support Why Join Logistics UK? Logistics UK, formerly the Freight … employee productivity. Advise senior leaders on technology opportunities, risks and emerging trends. Technology Operations & Service Delivery Provide leadership across Software Development, Testing, Project Management, Cyber and Information Security, Data & Business Information, Infrastructure & Networks, and IT Support. Ensure technology systems are secure, reliable, scalable and fit for purpose. Oversee ...

Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...

Tech. Job responsibilities Owns the design and build of the team's platform: deployment pipelines, model serving, containerisation, orchestration, and environment management Sets the standard for reliability, observability, and operational excellence across the team's production AI/ML services Builds the tooling and paved paths that … engineers ship agentic AI and ML products safely and quickly Implements platform-level security, secrets management, and access controls to firm-wide standards Partners with data and AI engineers to productionise models, and coordinates with external infrastructure functions to reduce operational dependency and risk Leads capacity, cost, and performance ...

retention, revenue protection, and commercial growth across the Small Business customer base. This is a hands-on leadership role, requiring regular observations, coaching, and performance management to build a high-performing team that keeps customers with Sage. Through a consultative and value-led approach, the Team Manager will … generating qualified sales opportunities, and identifying migration, upsell, cross-sell, and expansion opportunities that support Sage's growth and cloud strategy. Using customer insight, performance data, and strong commercial leadership, the Team Manager will motivate and inspire their team to deliver outstanding customer outcomes and business results while ensuring ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

senior leadership role responsible for leading high-impact interventions across the Group's projects, business units, manufacturing operations, and functional teams to enhance performance, accelerate execution, and deliver sustainable business improvements. Operating as part of a specialist internal "Tiger Team", the role will be deployed into underperforming projects, operational … functions, manufacturing facilities, and business units globally to rapidly assess performance challenges, identify root causes, develop recovery strategies, and support management teams in implementing sustainable improvements. The role holder will work collaboratively alongside accountable project and business leadership rather than assume direct operational control. Success will be achieved ...

facing SaaS products used by thousands of businesses. This is a leadership-first role, with approximately 80-90% of your time focused on people management, performance, coaching, mentoring and team development. You'll be responsible for creating a high-performing engineering environment, setting clear objectives, overseeing performance management processes and supporting the career progression of engineers within your team. You'll remain close enough to the technology to provide technical leadership, support architectural discussions and conduct code reviews within a TypeScript environment. The business has embraced a mature DevOps culture where engineering teams own products ...

Full time: Posted Today: JR-20547This role is responsible for leading the strategic direction, governance and continual improvement of the organisation's quality management systems, ensuring the highest standards of product quality, reliability and customer satisfaction. Operating at a senior leadership level, the role provides oversight of quality assurance … regulatory requirements. The Quality Director serves as the primary customer quality representative, driving a culture of operational excellence, continuous improvement and zero-defect performance across the organisation. Through strong leadership, stakeholder engagement and technical expertise, the role supports business growth, protects the company's reputation and ensures the consistent ...

helping VodafoneThree deliver growth, retention, and long-term value across some of our largest multinational customers and brands. You will work in a dynamic, performance-focused environment where you will translate commercial strategy into action, collaborate with colleagues across multiple functions, and help shape exceptional outcomes throughout the customer … driving meaningful results, this role will offer you the opportunity to make a visible impact. You will: Deliver acquisition, retention, and in-life performance targets across a defined Industry Verticals account portfolio. Turn channel priorities into clear execution plans that support commercial objectives and business growth. Coordinate and execute ...

seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support of delivering Digital Solution services across Leonardo … business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following key areas; Performance ...