226 to 236 of 236 Problem Management Jobs in the UK excluding London

troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy ...

running Major Incidents across the business that affect our trading platform Manage and take ownership of Incidents, and defects across the platforms. Engaging with Management & Stakeholders. Leading the root cause analysis and creation of incident post-mortems off the back of service restoration. Accountable for proactively managing and prioritising … Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with ...

compliance and security standards: Familiarity with PCI DSS and other relevant security frameworks to ensure the infrastructure meets regulatory requirements and best practices.* Strong problem-solving collaboration and incident management capabilities.* Knowledge in network technologies such as TCP/UDP, IPv4/IPv6, Wireless, BGP, VPN, L2 switching … Scrum or Kanban, to support collaborative development and iterative delivery.* Experience with Jira* Good working knowledge of ITIL processes such as changes, incident, and problem management.**Why Edenred PayTech?**We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit ...

work independently while acting as a senior technical resource for colleagues is also essential. This role does not include formal supervisory or people-management accountability**Key Responsibilities****Linux Systems Administration*** Administer, configure, patch, harden and upgrade enterprise Linux server platforms, with particular emphasis on Red Hat Enterprise Linux … access integration, SSH, DNS client configuration, time synchronisation, software repositories, filesystems, logging and scheduled services.* Automate repeatable administration using shell scripting and configuration-management or orchestration tooling.* Monitor Linux performance, availability, capacity and security, and resolve complex operating-system and application integration issues.* Maintain build standards, technical documentation, operational ...

core business services through industry leading toolsets and the ongoing development of these to ensure that service observability is maximised and continually improved.Inquisitive, problem‐solving skills are required as the role involves the triage and reaction to anomalies within our technology to ensure applications, systems, infrastructure & services remain available … involves engagement at all levels within TSB, both IT and business, as well as with the bank's IT suppliers so excellent communications & relationship management skills are key. The role includes responsibility of decision making within the IT Operations team, acting as lead support and directing a team ...

core business services through industry leading toolsets and the ongoing development of these to ensure that service observability is maximised and continually improved. Inquisitive, problem-solving skills are required as the role involves the triage and reaction to anomalies within our technology to ensure applications, systems, infrastructure & services remain … involves engagement at all levels within TSB, both IT and business, as well as with the bank's IT suppliers so excellent communications & relationship management skills are key. The role includes responsibility of decision making within the IT Operations team, acting as lead support and directing a team ...

should possess a blend of technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. … Service Desk environment. Experience troubleshooting Windows desktop issues and applications. Skills & Experience: ITIL certification is a plus. Solid understanding of IT Asset Management and the IT Asset Lifecycle. Previous experience in a 24/7 shift environment is advantageous. Exceptional customer focus with a knack for root cause analysis. ...

wider team members.Drive data strategy, architecture, governance and data quality to enable trusted, accessible information.Own service performance, governance, risk, information security, change, incident and problem management.Manage technology suppliers, service levels, budgets and commercial performance.Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience.Ensure effective business … delivering service improvement and measurable business outcomes.Experience managing senior stakeholders and translating business needs into practical technology solutions.Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management.Experience across enterprise applications, data platforms and technology architecture.Understanding of information security, risk, business continuity and supplier management.Strong ...

device management. Windows infrastructure and desktop support. VMware/VDI environments. Networking and troubleshooting. Firewall and switch administration. Backup technologies. Infrastructure troubleshooting and problem management. Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be highly advantageous. You don't need to be an expert in every technology … infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within formal change-control processes. Experience contributing to infrastructure transformation projects. The Environment The organisation operates within a regulated environment ...

complex environments, including core infrastructure tools and technologies. Perform hands‐on administration tasks including installation, configuration, backup, and recovery. Review monitoring, capacity, and configuration management of complex technologies to ensure acceptable performance and adherence to service level agreements. Ensures the delivery of high quality technical solutions that meet business … corporate environment with multiple global locations and a user base of 15k+. Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball’s future. Adhere to security best practices, governance, and compliance laws such ...

incredible technicians and leaders to drive our commitment to shape a future we truly believe in, together. Use your expertise, cutting-edge technology, and problem-solving skills to ensure efficient, sustainable and high-quality production. Fuel the exceptional. The department is responsible for maintaining site operations and developing … site infrastructure across the EMC. The department covers a wide range of responsibilities from managing the provision of utility services and management of key service providers on site as well as the day to day maintenance and safe operation of the site and facilities. WHAT TO EXPECT In this ...