Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citigroup Inc
of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Appplications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for … escalate to business and technology management in a timely manner. Formulates and defines scope and objectives for complex application enhancements and problem resolution Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful … based on analysis of factual information in complicated and unique situations. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Acts as SME to senior stakeholders and/or other team members. Qualifications: Significant More ❯
Technical SupportAnalyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical SupportAnalyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe … Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team members on installations, upgrades, training, and documentation What You Bring A … skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within a law firm is essential Technical SupportAnalyst - London - Permanent - £50,000 per annum More ❯
Join to apply for the IT SupportAnalyst role at Hyper Recruitment Solutions . Our client, a leading pharmaceutical company based in Liverpool, is seeking an IT Support Analyst. In this role, you will provide support to users of all IT Business Services and assist in deploying and managing these services. Key Duties and Responsibilities Support … to company policies and procedures. Suggest and implement improvements to existing IT systems and procedures. Role Requirements Degree in an IT-related field or equivalent experience. Experience in desktop support and Microsoft 365. Knowledge of IT hardware and software installation and management. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Staffing and More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Beautyk Creative
SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the SupportAnalyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line SupportAnalyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established SupportAnalyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be More ❯
Nockolds Solicitors are an award winning leading regional Law Firm with offices in Bishop’s Stortford, London and Spain and we are now looking to recruit an IT SupportAnalyst for our growing IT team. This role will be office based. You will assist with the day to day running of the IT department including: Building and deploying … desktop and laptop Windows PC’s Installing and configuring standard applications Reporting faults and configuration requests to third party suppliers Monitoring the IT support mailbox and assisting with first and second line support requests You must have good communication skills, excellent attention to detail and be able to work to deadlines. The ability to work well under pressure More ❯
Junior Application SupportAnalyst We are seeking a proactive and detail-oriented Junior Application SupportAnalyst to join our clients internal Systems Department, supporting core business applications and ensuring seamless operations across the organisation. Key Responsibilities: Provide 1st and 2nd line user support for issues related to the ERP system (IFS). Respond to user … queries promptly and effectively to ensure a high level of service. Troubleshoot application issues using documentation and support resources. Manage software user accounts and system access in coordination with team members. Develop and execute test plans for system upgrades and support process validation. Monitor and manage incident tickets, including liaising with external partners where needed. Assist with user … onboarding and training; create and maintain user guides and documentation. Promote best practices across the business systems environment. Participate in cross-functional process reviews to support continuous improvement. Escalate unresolved issues to senior team members or IT leadership as required. Candidate Profile: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Excellent attention to detail and communication skills. A More ❯
Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology SupportAnalyst, bath col-narrow-left Client: Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: IT SupportAnalyst Location: Bristol Hybrid: 3 days a week in … the office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this … the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed service More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Premier Group
IT SupportAnalyst Salary: £30,000 - £35,000 Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to … the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed service More ❯
talk with your recruiter to learn more. Base pay range Direct message the job poster from ISR Recruitment Digital Recruitment Specialist | GDS | Digital First | Discovery | Alpha | Beta | Live Application SupportAnalyst Gerrards Cross, Buckinghamshire (Onsite) £35,000 per annum (plus excellent company benefits) The Opportunity: Are you an experienced support engineer looking for an exciting opportunity in … client needs. Strong technical expertise and excellent communication skills are essential for providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in 1st/2nd Line Support, Application Support, or similar roles. Experience with Application Support, Windows, Databases, and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously … please call Edward Laing at ISR Recruitment on 07436 071 872. Additional Details: Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: IT System Training and Support, IT Services and IT Consulting, IT System Operations and Maintenance Referrals can double your chances of interviewing at ISR Recruitment. Other Opportunities: Set job alerts for “Application SupportMore ❯
Application SupportAnalyst - Glasgow Head Resourcing is delighted to be partnering with one of Scotland’s leading mutual financial services organisations as they look to recruit an experienced Application SupportAnalyst to join their Glasgow-based technology team. This is an excellent opportunity to become part of a collaborative IT function that plays a central role … in supporting both internal operations and customer facing services. Reporting to the IT Application Support Manager, the successful candidate will be responsible for delivering first-line support for a range of critical business applications. Key Responsibilities: Act as the initial point of contact for application support queries, investigating and resolving day-to-day technical issues. Perform basic … packages and monitoring automated workflows. Collaborate closely with stakeholders across different departments to ensure issues are resolved effectively and promptly. Escalate complex or unresolved problems to the second-line support team, ensuring all relevant triage information is captured. Work alongside developers and IT specialists to enhance support efficiency. Provide consistent reporting on support requests and their outcomes. More ❯
Application SupportAnalyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application SupportAnalyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident … requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends … dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
SupportAnalyst required for a 9-month maternity cover role, based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . As the IT SupportAnalyst, you'll … be a key part of a five-person IT team, providing essential 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for an ambitious IT professional eager to expand their skills, offering … significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP More ❯
Location: gerrards cross, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Application SupportAnalyst Gerrards Cross, Buckinghamshire(Onsite) £35,000 per annum (plus excellent company benefits The Opportunity: Are you an experienced support engineer looking for an exciting opportunity in … a fast-paced environment? We are looking for candidates to join a reputable IT Solutions company who support the healthcare (clinical trials) sector based at the Gerrards Cross site in the heart of Buckinghamshire. We are looking for a driven individual who thrives on problem-solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients … strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
SupportAnalyst required for a 9-month maternity cover role, would be ideal for a recent graduate calbred person based on-site at a leading Professional Services Firm in Central London , near Covent Garden Station. This role offers up to £40k pro rata and is a fantastic opportunity to join a small, collaborative IT team of five . … As the IT SupportAnalyst, you'll be a key part of a five-person IT team, providing essential 1st & 2nd Line Support for approximately 200 end-users . You'll collaborate closely with another Helpdesk Technician, handling a mix of business-as-usual tasks and contributing to exciting IT projects . This role is ideal for … an ambitious IT professional eager to expand their skills, offering significant hands-on experience across 1st and 2nd line support , with valuable exposure to 3rd line issues and critical cyber security initiatives . What You'll Be Doing: Supporting Windows 7/10/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description IT Analyst 12 month contract Inside IR35 £32.31 per hour Bracknell (Remote) Must Have Direct procurement experience in combination with SAP deployment experience Currently deploying new instance of SAP (wave 1 went live in May) SupportAnalyst to continue supporting other rollouts (over next 15 months). Working with Global STP deployment lead who is … Lots of communication with super users internally and also service provider Experience supporting data migration activities Happy for worker to be remote Working with the Global STP Deployment Lead, support the end-to-end deployment of the SAP S4 Hana procurement system, including planning, configuration, testing, and go-live support. Manage project timelines, resources, and deliverables to ensure successful … implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Develop and deliver training programs for end-users, providing ongoing support and troubleshooting to ensure smooth adoption of the new system. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Support data More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Client: Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 07.06.2025 Expiry Date: 22.07.2025 col-wide Job Description: IT SupportAnalyst Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and looking … to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be on site 5 days a week for the first … months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed service provider is desirable but not essential What’s on Offer Salary up to More ❯
Join to apply for the IT SupportAnalyst role at VWV . Reporting to the Service Desk Manager, Richard Percival, we have an opportunity for an IT SupportAnalyst to join our team based in Watford. The IT team ensures that the firm’s technology is as efficient as possible, and we are excited to be … expanding this valuable team. Is This Your Next Career Move? You will provide professional 1st line IT support and administration for the firm's applications, desktop computers, servers, and network infrastructure. Some 2nd line support may be requested based on your knowledge and experience. Day-to-day, you'll support users across the firm, ensuring IT systems … our short video to hear what our team members say about us. We are committed to creating an inclusive workplace and are happy to discuss any adjustments needed to support your application. How to Apply Click on "Apply Now" to upload your CV and cover letter explaining why you are suitable for this role. Closing date: Monday 26th May. More ❯
Category: Other - EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Job Overview: We are looking for a proactive and detail-oriented Application SupportAnalyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and … access/configuration requests. Your ability to troubleshoot, communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service requests, escalating more complex problems as needed. Execute basic SQL … queries to support data retrieval and issue resolution. Review and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience in a software application support, IT support, or data analysis role. Basic understanding of SQL and relational databases More ❯
creativity, innovation, and collaboration in the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions SupportAnalyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions SupportAnalyst performs a critical role on the service desk … not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions SupportAnalyst will be a self-motivated individual who is a subject matter expert and able to quickly become knowledgeable on customers' supported applications, always delivering an excellent level of customer service. … appropriate certification. Key Responsibilities Responsible for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls covering complex and non-routine More ❯
Abingdon, England, United Kingdom Hybrid / WFH Options
Ashdown Group
Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1 st line support to the company’s SME clients across the Greater London area under the guidance and support of the senior management team. The position is homebased with travel to … technologies including Office 365 and SharePoint. The initial focus of this role will be troubleshooting 1 st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. Salary on offer for the role More ❯
Join to apply for the Application SupportAnalyst role at Northern Join to apply for the Application SupportAnalyst role at Northern Get AI-powered advice on this job and more exclusive features. BUSINESS FUNCTION: Finance/IT SALARY: Circa £44,000 per annum/ML2:SB1 ROLE TYPE: Hybrid LOCATION: Leeds/York/Manchester … HOURS: 37 per week Application SupportAnalyst From ticketing systems to passenger information boards, behind every smooth journey is a suite of software working quietly in the background. As our next Application SupportAnalyst, you’ll help keep it all on track. This role sits at the heart of our technology team, making sure that the … and fix problems before they cause disruption Leading incident response and root cause analysis to resolve and prevent recurring issues Acting as the main point of contact for application support queries, helping users with troubleshooting and training where needed Building strong relationships with suppliers to make sure third-party apps perform well and meet contract standards Coordinating system changes More ❯
Great Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new SupportAnalyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line SupportAnalyst . … As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a … dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as More ❯
Melrose, Scotland, United Kingdom Hybrid / WFH Options
EQ Accountants, part of the Sumer Group
Join to apply for the IT SupportAnalyst role at EQ Accountants, part of the Sumer Group 3 days ago Be among the first 25 applicants Join to apply for the IT SupportAnalyst role at EQ Accountants, part of the Sumer Group Description At EQ Accountants, we believe that at the core of our success … creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT SupportAnalyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel More ❯
We are seeking a highly motivated and skilled Application Tools Support Engineer to join our team. This role combines traditional L2 support responsibilities with a Site Reliability Engineering (SRE) mindset to ensure the stability, performance, and continuous improvement of our critical DevOps toolchain, including emerging Generative AI (GenAI) tools. Key Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Provide timely and effective technical support for end users of a designated set of DevOps tools, encompassing traditional tools (e.g., CI/CD platforms, monitoring and … processes, identifying opportunities for automation, self-healing, and enhanced reliability, specifically exploring the potential of GenAI for automation and optimization. Collaborate with engineering teams on the design, implementation, and support of new tools and features, advocating for supportability and operational excellence, with a focus on integrating into support model effectively. Ensures essential procedures are followed and helps to More ❯
Forfar, Scotland, United Kingdom Hybrid / WFH Options
Sumer Group Holdings Limited
IT SupportAnalyst Application Deadline: 30 June 2025 Department: Technology Employment Type: Permanent Location: Forfar Description At EQ Accountants, we believe that at the core of our success is our people. We are more than just a team of financial experts; we are partners in our clients’ journeys. For over 20 years, we have taken pride in championing … creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT SupportAnalyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel More ❯