26 to 50 of 158 Support Analyst Jobs in the UK excluding London

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

Collaboration Operations Support Analyst - Real Time Messaging Hybrid working 3 days in Camberley and 2 days remote working (12 minutes walk from Blackwater train station) Contract Length: 12 months INSIDE IR35 via umbrella Are you passionate about collaboration technologies and looking for a new challenge? Our client is seeking a skilled Collaboration Operations Support Analyst to … join their dynamic team. This role offers the opportunity to work in a hybrid environment, balancing remote work with in-office collaboration. Key Responsibilities: Execute processes in support of the IT infrastructure and resources required to deliver and support IT services. Prepare for new or changed services, managing the change process and maintaining regulatory standards. Manage and support … services, ensuring availability and capacity meet business demand. Apply information security procedures to maintain compliance across infrastructure applications. Manage system and service performance concerning business performance and financial sustainability. Support the development of continual service improvement plans to ensure IT infrastructure meets business needs. Facilitate the resolution of problems throughout the information system lifecycle, documenting root causes and implementing More ❯

ERP Support Analyst - Application Support | £18K-£30K | Full-Time | Office-Based | Career Growth + Benefits Location: Office-based in lovely offices in Chandlers ford | Hours: Mon-Fri, 08:30-17:30 Job Type: Permanent, Full-Time | Salary: £18,000-£30,000 DOE Industry: ERP Software/Application Support/Business Systems Are you passionate about problem … solving and providing outstanding support to users? Do you have a strong IT background and an interest in business systems? We're seeking a highly motivated ERP Support Analyst to join a fast-growing, dynamic company that delivers cutting-edge ERP software solutions to a diverse client base across a wide range of industries. As part of … a close-knit and experienced support team, you'll play a key role in helping clients resolve application issues, troubleshoot software processes, and ensure their ERP systems are running smoothly and effectively. Whether you're logging tickets or supporting full system upgrades, you'll be at the heart of mission-critical ERP operations. Key Responsibilities Serve as the first More ❯

The PMO Support Analyst will play a key role in assisting the Change & Transformation department within the Local Government by providing administrative and analytical support to project teams. This temporary role offers an exciting opportunity to contribute to impactful initiatives while working in a structured and professional environment. Client Details This organisation operates within the Public Sector … committed to delivering essential services and innovative solutions. They focus on fostering an efficient and collaborative work environment to achieve strategic goals in technology and beyond. Description Provide administrative support to the Project Management Office (PMO) and project teams. Track project progress and maintain accurate documentation and records. Assist in preparing reports, presentations, and project updates for stakeholders. Coordinate … meetings and workshops, including scheduling and minute-taking. Monitor risks, issues, and dependencies, escalating concerns as needed. Ensure adherence to project governance and quality standards. Support the implementation of project management tools and processes. Collaborate with team members to promote efficient project delivery. Profile A successful PMO Support Analyst should have: Experience in supporting projects or programmes More ❯

Collaboration Operations Support Analyst - SharePoint Contract Length: 12 MonthsLocation: Bromley, LondonWork Arrangement: Hybrid Working 3 days onsite and 2 days remote working INSIDE IR35 via umbrella Are you a skilled Collaboration Operations Support Analyst with a passion for SharePoint? Our client is seeking a motivated professional to join their team in Bromley, London. The office is … conveniently located just a 6-minute walk from Bromley South train station. About the Role:As a Collaboration Operations Support Analyst, you will play a crucial role in supporting IT infrastructure and resources necessary for delivering high-quality IT services. You will be responsible for managing and supporting infrastructure applications, monitoring performance, and ensuring compliance with information security … procedures. Your expertise will contribute to continual service improvement and effective problem resolution throughout the information system lifecycle. Key Responsibilities: Execute processes to support IT infrastructure and service delivery, ensuring alignment with business needs and SLAs.Prepare for new or changed services, managing the change process while maintaining regulatory and professional standards.Monitor and report on application service performance, ensuring availability More ❯

This is an urgent requirement for an experienced 1 st & 2 nd line BAU IT Support Analyst to take a 4 day onsite contract in Central London. My client is a small IT firm in Islington and needs holiday cover from Tuesday 26 th August to Friday 29 th August. All 4 days will be on site in … Islington paying £250p/d inside IR35. To be considered for this IT Support Analyst contract you MUST be available to interview and start immediately, and be happy to be onsite from Tuesday 26 th August to Friday 29 th August. You will have several years of experience in IT helpdesk support providing 1st & 2nd line remote … support around the Microsoft stack. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 Office 365 - including SharePoint administration InTune, Auto Pilot & MDM Azure AD & Entra ID If you are a solid IT Engineer, IT Service Desk Engineer or IT Support Analyst, and you More ❯

Retail business seeks an experienced Application Support Analyst to support with every day support tickets in addition to site based technical installations. This role would suit a support analyst with prior experience with Retail systems. Work expectations are 5 days in office during your first 3 months while onboarding and then 3-4 days … per week in office thereafter. Key Responsibilities Trouble shooting issues with retail software and hardware, via tickets. Typically providing L1 and 2 Support with some more complex issues to deal with. Looking for root causes or repeated issues and working as part of a team to resolve and escalate these for long term resolution. Meeting team SLA and KPI … targets. Occasionally working onsite to support software and hardware implementations. This would involve planning and organising internal and 3rd party resources, creating an implementation plan and then supporting onsite to deal with any issues on the day. About you: 2+ years prior Application Support/IT Support experience with Software and Hardware found in a Retail setting More ❯

IT Support Analyst Managed Services Edinburgh (Client Visits Required) Competitive Pay, Performance Bonus + Excellent Benefits Looking to grow your IT career with a Microsoft Solutions Partner that values people as much as technology? Join Quorum , an award-winning, employee-owned IT consultancy headquartered in Scotland. As a Microsoft Tier 1 Cloud Solutions Provider with 5 out of … specialisations, we deliver high-quality services to organisations ranging from innovative start-ups to major financial institutions. Our Managed Services team is growing and we re looking for IT Support Analysts who thrive on solving problems, building client relationships, and staying ahead of the curve with the latest Microsoft technologies. Why Join Quorum? At Quorum, we don t just … support technology we support people. As a Scottish employee-owned company, our team truly shares in our success. We offer: Highly competitive salary Contributory pension Private healthcare Buy/sell holiday scheme Home broadband support Annual technical budget Bonus scheme linked to Microsoft accreditations Flexible, family-friendly working environment Award-winning workplace culture Exceptional training & development opportunities More ❯

IT Support Analyst – Managed Services | Edinburgh (Client Visits Required) | Competitive Pay, Performance Bonus + Excellent Benefits Looking to grow your IT career with a Microsoft Solutions Partner that values people as much as technology? Join Quorum , an award-winning, employee-owned IT consultancy headquartered in Scotland. As a Microsoft Tier 1 Cloud Solutions Provider with 5 out of … specialisations, we deliver high-quality services to organisations ranging from innovative start-ups to major financial institutions. Our Managed Services team is growing — and we’re looking for IT Support Analysts who thrive on solving problems, building client relationships, and staying ahead of the curve with the latest Microsoft technologies. Why Join Quorum? At Quorum, we don’t just … support technology – we support people. As a Scottish employee-owned company, our team truly shares in our success. We offer: Highly competitive salary Contributory pension Private healthcare Buy/sell holiday scheme Home broadband support Annual technical budget Bonus scheme linked to Microsoft accreditations Flexible, family-friendly working environment Award-winning workplace culture Exceptional training & development opportunities More ❯

Great Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . … As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a … dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as More ❯

Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking to start … IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Assist users via phone, email, or in … person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract More ❯

Press Tab to Move to Skip to Content Link Are you currently working as an Application Support Analyst? Are you ready to step into a fresh and exciting role? Want to work for one of the biggest names in logistics, where we value our staff and their contributions? Look no further, we have the role for you. Here … at GXO, we are currently recruiting for an Applications Support Analyst to join our team on our central team in Manchester. As a Application Support Analyst you will be responsible for managing and leading your own team helping to coach, motivate and engage them to create a great team culture with a strong work ethic. This More ❯

Product Support Analyst - Wealth Management - London/Hybrid (Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement … and product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯

Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk … and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and … PM, Monday to Friday) in the office, as well as outside of core hours (7 PM – 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great … culture they have here. Simply put people stay here for the long term and enjoy working for them! The main focus of your role will be to:- Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working … service Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business Work with internal and external technical teams to support release cycles, perform smoke testing More ❯

D365FO Support Analyst - Hybrid - £60K We are working with a leading manufacturer currently implementing D365FO and they are now seeking a Support Analyst to support this major digital transformation. The successful candidate will play a key role in supporting and enhancing their hybrid ERP estate (AX 2012/D365FO/BI) and related production systems … across the business. This is a fantastic opportunity to join a well-established, growth-focused organisation at a pivotal moment as they move toward full D365FO deployment. You will support the 2nd-3rd line application support function, collaborate with business stakeholders, and deliver projects that improve operational efficiency and system performance. Responsibilities: Deliver 2nd-3rd line application support … managing small-to-medium initiatives independently. Maintain integration's and ensure smooth data flow between multiple business systems. Partner with key stakeholders to drive business process and system improvements. Support D365FO continuous deployment, enhancements, and user adoption. Identify and implement opportunities for automation, efficiency, and performance optimisation. Provide user training and ensure best practice in system use. Assist with More ❯

Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come through … enquiries must be logged on to the Service now application so that all tickets can be effectively tracked and managed and you will be expected to provide first line support whilst working within agreed SLA's. You will also be responsible for the efficient and timely escalation of issues and keeping customers informed of progress and/or resolution. … to improve the service provided to our customer base and ensure that at all times the company is represented as professional, courteous and helpful. Key Responsibilities • Provide 1st Line Support to all customers (both internal and external) via telephone, email and webchat • Ensure that all support requests are recorded accurately and professionally on the Service now system so More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring, customer obsessed people, and we're looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face … in this role... You're not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring, customer obsessed people, and we’re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face … in this role... You’re not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring, customer obsessed people, and we’re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face … in this role… You’re not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Senior Salesforce Support Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring, customer obsessed people, and we're looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face … in this role... You're not just technically skilled — you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills — you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms More ❯

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment . The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users. Essential: Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform More ❯

IT Support Analyst Kent | Full-time | Permanent £25,000 - £31,000 per annum plus benefits! Overview Join a successful and collaborative TechOps team within the housing sector. Our client excited to be searching for an IT Support Analyst who will play a part in supporting SLA levels and delivering exceptional service across their organisation. About the … role You'll be the go-to person for technical assistance and support, helping colleagues and maintaining internal systems. From troubleshooting hardware and software issues to ensuring IT infrastructure is performing at its best, your role will be central to keeping everything running smoothly. What you'll be doing Provide first-line technical support for hardware, software, and … network-related issues Respond promptly to support tickets and service requests Install, configure, and maintain IT equipment (desktops, laptops, printers, mobiles) Troubleshoot software applications, operating systems, and network connectivity Support and maintain Active Directory, file servers, and admin tasks Carry out maintenance, updates, and backups to ensure system reliability Assist with software and hardware upgrades Collaborate with the More ❯