26 to 50 of 157 Support Analyst Jobs in the UK excluding London

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

End User Support Analyst - Laptop Swaps - Cardiff (Onsite Fulltime) Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. 30 Working days!!! Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities. We … are seeking an End User Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as … queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send your up to date CV to Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to More ❯

Support Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day … technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging … and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell More ❯

Support Analyst – field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day … technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging … and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell More ❯

IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end … include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory/Microsoft 365 Perform routine maintenance and updates on systems, ensuring compliance with company IT policies Provide support to … the Head of IT Provide overall support for software/hardware used by all employees of the company including remote workers Take responsibility for managing the asset inventory Support onboarding and offboarding of employees (account setup, equipment preparation) Assist with maintaining backups, antivirus systems, and system monitoring Work closely and maintain good relations with a variety of IT More ❯

Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical activities concerning the … installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will act as first line support for all helpdesk requests and incidents. Role Responsibilities: Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain … desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of More ❯

Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical activities concerning the … installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will act as first line support for all helpdesk requests and incidents. Role Responsibilities: Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain … desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of More ❯

Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical activities concerning the … installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will act as first line support for all helpdesk requests and incidents. Role Responsibilities: Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain … desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of More ❯

Technical Support Analyst Location: Oxford Contract: Permanent Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. We are currently working with an aerospace client based at the Oxford Airport who are looking for a Technical Support Analyst. Your responsibilities will be to undertake technical activities concerning the … installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will act as first line support for all helpdesk requests and incidents. Role Responsibilities: Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain … desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range … of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or More ❯

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to … around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and … new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice More ❯

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment . The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users. Essential: Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s … play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network … Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and a proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills More ❯

IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT … brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/resolved in a timely manner Assisting in project related tasks such as … requirement gathering/analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/2nd line support skills - troubleshoot system issues, triage through to completion More ❯

IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT … brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/resolved in a timely manner Assisting in project related tasks such as … requirement gathering/analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/2nd line support skills - troubleshoot system issues, triage through to completion More ❯

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market leading … training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important that this More ❯

Technical Support Analyst Location: Oxford Permanent Candidates must pass a DBS check and be eligible for SC Clearance If you have lived outside the UK within the last five years, you may need to provide overseas criminal records. All applicants must have the legal right to work in the UK (visa sponsorship is not available) About the Organisation … Our client is a leading specialist within the engineering sector, operating from a major UK site based in Oxford. The organisation provides comprehensive services across engineering, maintenance, customisation, technical support, and training for both civil and defence applications. With multiple UK locations, the company supports a range of high-profile government and commercial programmes. Role Overview We are seeking … a Technical Support Analyst to play a key role in supporting the organisation’s IT operations. You will act as the first line of support for all technical queries, ensuring minimal disruption to day-to-day business activities. This is a hands-on role that requires excellent communication skills, strong technical capability, and a proactive approach to More ❯

Technical Support Analyst Location: Oxford Permanent Candidates must pass a DBS check and be eligible for SC Clearance If you have lived outside the UK within the last five years, you may need to provide overseas criminal records. All applicants must have the legal right to work in the UK (visa sponsorship is not available) About the Organisation … Our client is a leading specialist within the engineering sector, operating from a major UK site based in Oxford. The organisation provides comprehensive services across engineering, maintenance, customisation, technical support, and training for both civil and defence applications. With multiple UK locations, the company supports a range of high-profile government and commercial programmes. Role Overview We are seeking … a Technical Support Analyst to play a key role in supporting the organisation's IT operations. You will act as the first line of support for all technical queries, ensuring minimal disruption to day-to-day business activities. This is a hands-on role that requires excellent communication skills, strong technical capability, and a proactive approach to More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/ More ❯

SAP Support Analyst – Charity Sector Remote (Surrey office visits 1–2 times per month) Up to £53,000 A Surrey-based charity is seeking an experienced SAP S/4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S/4HANA across finance, procurement … grants, and project management, helping ensure smooth and efficient operations for users worldwide. What you’ll do Provide day-to-day functional and technical support for SAP S/4HANA users globally. Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules. Manage and resolve incidents, service requests, and change tickets … in line with agreed SLAs. Deliver system enhancements and continuous improvements through configuration and testing. Support integration points with other enterprise systems, ensuring smooth data flow and performance. Conduct testing, documentation, and training activities to support releases and upgrades. Ensure all SAP processes meet compliance, security, and governance standards. What you’ll bring 5+ years of experience supporting More ❯

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Nr Cardiff This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely … care about providing great support (not just closing tickets), this could be a brilliant next step. We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1st Line support to a broad range of customers, as well as internal staff. You … be capturing and handling a variety of incidents and service requests, while also helping improve the way they work by contributing to documentation and process improvements. This 1st Line Support role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support More ❯

We are seeking a Netsuite Support Analyst to join a permanent role within the retail industry in London. The ideal candidate will provide technical support and expertise to ensure the smooth operation of Netsuite systems within the technology department. Client Details This opportunity is with a global organisation within the retail industry, known for its forward-thinking … approach and commitment to leveraging technology to enhance its operations. Description Provide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a key point of contact for our Netsuite integrations with 3PL partners, managing day-to-day queries and supporting … any future enhancement initiatives on the integration roadmap. Assist in the delivery and support of ERP and system enhancements, coordinating with stakeholders to test, document, and implement solutions within defined timelines. To support the global Systems team and wider business in the design and implementation of solutions that support the continued development of our platform for growth. More ❯

1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server … with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and … proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on More ❯

Application Support Analyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented Application Support Analyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage … support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate … Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM More ❯