Customer Experience Jobs in the West Midlands

201 to 225 of 941 Customer Experience Jobs in the West Midlands

General Manager

Coventry, Warwickshire, United Kingdom
Elegant Clutter Ltd
quality, cost-effective, integrated software to improve safety, efficiency and compliance. They design and develop software in-house and through the commitment, drive and experience of their teams, have forged long-term relationships with their clients. Due to recent growth and future expansion plans, TruTac are now looking for … to the next level, with continuous improvement thereafter. What will you be doing? Responsible for the day-to-day office and general operation including customer service, training, general customer experience, production, reception and working with sales and marketing. Ensure standards and guarantee a consistently high-quality customer … all company policies and lead by example. Continuously follow trends in the market place related to company's products and/or services. Communicate customer service issues or queries both from the Support desk, training teams and Development and feedback to customers, channel partners and all stakeholders. What we More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

shrewsbury, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

birmingham, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

wolverhampton, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

west midlands, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

worcester, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

telford, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

coventry, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Customer Success Manager

stoke-on-trent, midlands, United Kingdom
Neuroworx
work with innovative businesses who care about data-driven, human-centered hiring. About the Role We're looking for a proactive and people-centric Customer Success Manager to join us on a freelance basis. You’ll play a vital role in ensuring our clients have an exceptional experience … to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience More ❯
Posted:

Ecommerce Manager

wolverhampton, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

shrewsbury, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

coventry, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

birmingham, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

west midlands, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

worcester, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

telford, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Ecommerce Manager

stoke-on-trent, midlands, united kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer!
into new territories and brand repositioning... now is a truly exciting time for anyone to join this Ecommerce group. I am looking for an experience Ecommerce Trading Manager to join their team and be part of their next phase of investment. With a clear strategy in mind, they are … someone to join as an experienced Ecommerce Manager to lead the next phase of growth. Managing multiple Magento websites across D2C and Trade. Previous experience working on large Magento websites is essential for this role, without unfortunately your application will not be picked up. We are looking for someone … data analysis, technical proficiency, and a strong understanding of eCommerce best practices Key responsibilities include: Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction. Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. Supporting future wite development/identifying More ❯
Posted:

Solutions Director (Hospitality and F&B)

telford, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

wolverhampton, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

coventry, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

birmingham, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

shrewsbury, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

west midlands, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

worcester, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:

Solutions Director (Hospitality and F&B)

stoke-on-trent, midlands, United Kingdom
Merlin Entertainments
solutions with business needs. Team Leadership: Set clear goals, prioritise tasks, evaluate progress and advise properly to help achieve desired outcomes. Solutions Director Desired Experience: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field Proven experience delivering technology projects both in … house and outsourced at a global level Deep knowledge of retail/hospitality and experience working in a multi-location international organisation Demonstrable extensive experience in software engineering, with a focus on Guest facing platforms or digital marketing solutions Proven experience leading large-scale Hospitality & retail platform … architectures (e.g., Opera, Simphony , Stock Mgt Platforms) Strong understanding of a Modular & microservices architecture, APIs, and modern commerce technologies Hands-on experience in cloud platforms (e.g., AWS, Azure, GCP) Experience in managing relationships with third-party vendors, partners, and integrators, including contract negotiations and performance management. Experience More ❯
Posted:
Customer Experience
the West Midlands
10th Percentile
£38,500
25th Percentile
£42,500
Median
£45,000
75th Percentile
£60,625
90th Percentile
£74,750