301 to 325 of 534 Customer Experience Jobs in the West Midlands

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

Software Engineering Manager for our client based in the UK (Hybrid/Flexible). This HANDS OFF-ROLE role focuses on transforming the hospitality experience through digital innovation. As the Software Engineering Manager, you will lead the development of cutting-edge digital platforms to enhance customer experience More ❯

join us! About the Role As a Digital Channel Manager, you will be responsible for managing, improving, and delivering digital projects that enhance our customer experience. You will support the development and optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and … a daily basis youll be responsible for, but not limited to : Lead the development, management, and improvement of digital platforms, ensuring an optimal user experience (UX). Provide end-to-end project management for new digital tools and web applications, ensuring timely and cost-effective delivery. Work closely with … stakeholders to scope project requirements, prepare business cases, and ensure all initiatives align with customer insights and business value. Identify, prioritise, and document enhancements to digital platforms, maintaining a structured backlog in line with the digital roadmap. Develop and monitor detailed project plans, ensuring milestones are met within scope More ❯

established FTSE100 who are looking for an IAM Engineerjoin their Identity team and help them on an automation journey to enhance their user and customer experience! This is a hands-on role focused on managing/supporting their IGA platform and driving improvements across Entra ID click apply More ❯

transition. They are now focused on optimising and modernising business systems. As the IT Director, you will play a pivotal role in supporting their Customer Experience Digital strategy and ensuring that technology aligns with their overarching Business Strategy. This role you will lead the IT team, which includes More ❯

transition. They are now focused on optimising and modernising business systems. As the IT Director, you will play a pivotal role in supporting their Customer Experience Digital strategy and ensuring that technology aligns with their overarching Business Strategy. This role you will lead the IT team, which includes More ❯

Manager Location : London, Manchester, Newcastle, Edinburgh, Birmingham Career Level : Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … an Enterprise Commerce Architect at the Manager, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly … composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. show more show less Qualifications We are looking for experience in the following skills: Strong experience in commerce architecture, engineering, or related roles, focusing on B2C or B2B commerce models. Proven track record More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

The Company This is a leading name in the UK hospitality space undergoing a major digital and data transformation. With millions of customer touchpoints across web, app, and physical locations, they’re investing heavily in building a best-in-class analytics function to better understand and optimise the full … customer experience. The Role As Digital Analyst, you’ll sit at the intersection of digital and customer data—owning the analysis of online journeys across multiple platforms. You’ll use GA4 to uncover actionable insights, while also blending online and offline datasets using SQL to drive deeper business … digital strategy Build dashboards and visual reports to communicate findings to stakeholders Partner with marketing, digital, and CRM teams to inform optimisation initiatives Skills & Experience Proven experience in digital analytics (GA4 or Adobe Analytics) Comfortable presenting insights to non-technical teams Experience with data visualisation tools (e.g. More ❯

The Company This is a leading name in the UK hospitality space undergoing a major digital and data transformation. With millions of customer touchpoints across web, app, and physical locations, they’re investing heavily in building a best-in-class analytics function to better understand and optimise the full … customer experience. The Role As Digital Analyst, you’ll sit at the intersection of digital and customer data—owning the analysis of online journeys across multiple platforms. You’ll use GA4 to uncover actionable insights, while also blending online and offline datasets using SQL to drive deeper business … digital strategy Build dashboards and visual reports to communicate findings to stakeholders Partner with marketing, digital, and CRM teams to inform optimisation initiatives Skills & Experience Proven experience in digital analytics (GA4 or Adobe Analytics) Comfortable presenting insights to non-technical teams Experience with data visualisation tools (e.g. More ❯

and evolve our product management function. This role will be important in helping to shape our product vision, managing development processes, and ensuring seamless customer experiences. what you will be responsible for: Act as the product owner for fan3’s full suite of products, currently overseen by the CTO. … deliverables. Help the CEO and CTO to define, refine, and evolve the product strategy and roadmap. Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution. Gather and analyze user feedback and market trends to enhance product offerings. Support customer acquisition efforts … by helping onboard new artists and improving their experience with our platform. Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs. Conduct hands-on QA testing to uphold product quality and reliability. what you will have done before: Proven experience More ❯

and evolve our product management function. This role will be important in helping to shape our product vision, managing development processes, and ensuring seamless customer experiences. what you will be responsible for: Act as the product owner for fan3’s full suite of products, currently overseen by the CTO. … deliverables. Help the CEO and CTO to define, refine, and evolve the product strategy and roadmap. Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution. Gather and analyze user feedback and market trends to enhance product offerings. Support customer acquisition efforts … by helping onboard new artists and improving their experience with our platform. Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs. Conduct hands-on QA testing to uphold product quality and reliability. what you will have done before: Proven experience More ❯