Central London, London, United Kingdom Hybrid / WFH Options
La Fosse
Job Title: Solutions Architect – CRM Job Type- Permanent Location: London (remote/Hybrid) Industry- Real Estate Consultancy Salary- up to £90K p/a Overview: Our client, a leading real estate consultancy is undergoing a major transformation to enhance their delivery of innovative solutions and services. They are looking for a skilled Solutions Architect to lead the design and delivery … of scalable, high-performance CRM systems, primarily using Microsoft Dynamics 365 (experience with platforms like Salesforce is also valued). This role sits within the Chief Technology Office and supports fast, iterative delivery across value streams. You'll work closely with Product Owners, Business Analysts, and Engineering teams to ensure solutions are resilient, scalable, and aligned with business and technical … grasp of agile, lean, and DevOps practices, who can operate autonomously across functional areas, embrace new ideas, and continuously seek improvement. Key Responsibilities: Solution Design: Lead the architecture of CRM solutions aligned to business goals and company standards. System Integration: Design integrations with external APIs, REST, GraphQL, and messaging systems to enable near real-time updates. Data Architecture: Provide CRMMore ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Bering Straits Native Corporation
experience developing pricing for diverse technical solutions across various IT domains, capabilities and programs. • Advanced financial modeling skills, calculating ROI, payback, NPV, IRR • Experience using a CustomerRelationshipManagement (CRM) system • Attention to detail • Strong communication skills • Advanced Microsoft Office Excel skills • Critical Analysis: Problem solving and analysis skills • Minimum 10 years' experience with bachelor's degree in relevant field More ❯
Albany, New York, United States Hybrid / WFH Options
Indotronix International Corp
that will be used Required systems experience: Microsoft Office Suite (including Word, Outlook, Excel, PowerPoint, Teams, and SharePoint) Adobe Acrobat Training will be available on: Salesforce CustomerRelationshipManagement (CRM) CLIENT self-service operations and procedures Knowledge Base (Confluence) CLIENT's contracts and financial records system (Oracle/PeopleSoft - NEIS) Tasks Liaison duties (50%): Cultivate and maintain working relationships with More ❯
City of London, Greater London, UK Hybrid / WFH Options
3Search
CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology … drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements … in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via Power BI Provide internal training, documentation, and stakeholder support to drive More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
3Search
CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re on a mission to elevate how data, systems, and technology … drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements … in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system governance Work cross-functionally to deliver reporting and dashboarding consistency via Power BI Provide internal training, documentation, and stakeholder support to drive More ❯
Burton-On-Trent, Staffordshire, Burton upon Trent, United Kingdom Hybrid / WFH Options
Crimson
leading client in Burton to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability … engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital … beneficial) The Benefits Salary up to £45,000 Hybrid working with 2x per month in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯
Remote Based, North West, Manchester, United Kingdom Hybrid / WFH Options
Agile Recruit
ll play a key role in developing, customizing, and integrating Dynamics 365 and Power Platform solutions to support critical business operations. Key Responsibilities Develop, customize, and configure Dynamics 365 CRM solutions Build and maintain Power Platform components (Power Apps, Power Automate, Power BI) Create custom plugins, workflows, and integrations Collaborate with stakeholders to translate business needs into technical solutions Troubleshoot … and optimize system performance Requirements 3 years’ experience developing in Dynamics 365 CRM Strong skills in C#, .NET, JavaScript, HTML, and TypeScript Experience with Power Platform (Power Apps, Power Automate, Power BI) Familiarity with Dataverse and Azure integrations Understanding of REST APIs and system integrations Must be resident in the UK and eligible to work without sponsorship Desirable Skills Microsoft More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
SF Recruitment
CRM Manager - Nottingham (2-3 days/week) - £40k We're looking for a CRM Manager to help improve sales and marketing processes through effective CRM usage. This is a hands-on role focused on training, troubleshooting, data hygiene, and reporting-not overly technical. Key Responsibilities: Support and train the sales team on CRM best practices Improve data quality and … dashboards and reports to track sales and marketing performance Collaborate with sales administrators, the sales team, and leadership Some sales administration support What we're looking for: Experience with CRM systems (Capsule, Salesforce, HubSpot, Zoho, etc.) Strong communication and collaboration skills Relationship-focused, proactive, and process-oriented Comfortable in a hybrid working environment - 2-3 days in Nottingham What's … on offer: £40k salary Hands-on role with business-wide visibility Opportunity to shape CRM and sales processes If you enjoy supporting teams, improving systems, and making data work for the business, this could be your next challenge! Apply now More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
available for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The role of CRM Training and Support Expert is essential for ensuring the effective implementation of our CRM tools across departments. This outstanding opportunity enables you to develop the way our team engages with … cutting-edge technology and enhances operational efficiency. Your responsibility is vital in promoting a seamless CRM experience, allowing all users to optimize its potential. The ideal candidate will possess outstanding organisational abilities, a track record of successfully rolling out training initiatives, and delivering high-caliber support. Your skill in effectively interacting with a varied audience of users and interested parties … you will be doing: Analysing training needs extensively to determine, understand, and rank training and support needs for Sales and Business Development (SBD) and other key departments crucial to CRM user adoption and daily operations. Planning and crafting comprehensive training interventions, including crafting training syllabi, curricula, materials, and tools, and delivering both face-to-face and virtual training sessions. Planning More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
Are you looking for your next SaaS or CRM Software Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client’s company had a unique vision: to offer a different kind of customerrelationshipmanagement (CRM) software. They pioneered a … and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as More ❯
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
london, south east england, united kingdom Hybrid / WFH Options
Harnham
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Harnham
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Harnham
CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯
of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled … Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds Job Summary You will be working on Dynamics 365 CRM solution implementations for Cognizants public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics … using Gherkin acceptance criteria Experience managing agile delivery teams and team of business analysts Understanding of Design & Configuration Experience in Dynamics 365 In-depth knowledge of the Microsoft Dynamics CRM platform Experience in doing fitment analysis of customer requirements Knowledge in Performance tuning possibilities in Dynamics 365 implementations Experience in collaborating with business stakeholders for data integration and data migration More ❯
City of London, London, United Kingdom Hybrid / WFH Options
3Search
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: CustomerRelationshipManagement Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within … and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous … valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite More ❯
able to communicate clearly and effectively. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. Duties & Responsibilities CustomerRelationshipManagement : Act as the primary point of contact for key enterprise clients, building long-term relationships, understanding their goals, ensuring their satisfaction with our products/services, and managing overall … Solving & Decision-Making : Strong analytical and problem-solving skills, with the ability to make informed, strategic decisions in high-pressure situations. Technical Aptitude : Comfortable working with technology, data, and CRM platforms (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango). Person Requirements Patient and active listener. Self-driven and proactive nature. Excellent communication and interpersonal skills. You may More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
london, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
slough, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯