of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us. The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled … Flexible Working and Working from Home We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds Job Summary You will be working on Dynamics 365 CRM solution implementations for Cognizants public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics … using Gherkin acceptance criteria Experience managing agile delivery teams and team of business analysts Understanding of Design & Configuration Experience in Dynamics 365 In-depth knowledge of the Microsoft Dynamics CRM platform Experience in doing fitment analysis of customer requirements Knowledge in Performance tuning possibilities in Dynamics 365 implementations Experience in collaborating with business stakeholders for data integration and data migration More ❯
City of London, London, United Kingdom Hybrid / WFH Options
3Search
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯
interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: CustomerRelationshipManagement Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within … and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous … valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite More ❯
able to communicate clearly and effectively. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. Duties & Responsibilities CustomerRelationshipManagement : Act as the primary point of contact for key enterprise clients, building long-term relationships, understanding their goals, ensuring their satisfaction with our products/services, and managing overall … Solving & Decision-Making : Strong analytical and problem-solving skills, with the ability to make informed, strategic decisions in high-pressure situations. Technical Aptitude : Comfortable working with technology, data, and CRM platforms (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango). Person Requirements Patient and active listener. Self-driven and proactive nature. Excellent communication and interpersonal skills. You may More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
london, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
slough, south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate … VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation. Build and maintain strong relationships with internal stakeholders across marketing, product More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Nemo Resourcing Ltd
the best out of the wide and evolving capabilities of the system. This is an internally-facing role and combines Subject Matter Expert level technical experience of the Dynamics CRM modules with good stakeholder engagement. The D365 Administrator will work as part of the Business Systems Transformation team, liaising closely with the business to understand and consult on its requirements … the system with standards, policies and regulations Stay up to date with latest features and best practices. Dynamics 365 Administrator - Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RED Global
and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯
and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Global
and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RED Global
and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Global
and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯
Pride Park, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Mortgage Advice Bureau (MAB)
CRM Manager 12 month fixed term contract (maternity cover) Hybrid – 3 days a week at our Derby office, 2 days working from home Up to £37,000 plus benefits About the role We’re looking for a commercially minded CRM Manager to take full ownership of CRM testing, lead generation and conversion strategy across a multi-brand business. You’ll … designing and optimising campaigns that drive measurable results. This is initally a 12-month fixed-term contract, covering a well-established role where you’re able to nurture our CRM strategy to continue delivering excellent results. About you You’ll bring experience in testing and managing a CRM system and strategy, ideally gained in a group, agency, or consultancy environment. … data-savvy and confident tracking key metrics to inform strategy. With a proactive mindset and strong commercial instincts, you thrive in fast-paced environments and know how to tailor CRM journeys that convert. If you’re ready to make an impact and grow with us, we’d love to hear from you. Recruitment Process Stage 1: 30 minute screening call More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stanton House
London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯
London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯
london, south east england, united kingdom Hybrid / WFH Options
Stanton House
London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Stanton House
London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Stanton House
London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. • Maintain and enforce rules of engagement, handoffs, and SLAs across teams. • Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. • Continuously evolve the CRM data model to support reporting and operational needs. We're looking for someone who More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. • Maintain and enforce rules of engagement, handoffs, and SLAs across teams. • Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. • Continuously evolve the CRM data model to support reporting and operational needs. We're looking for someone who More ❯
london, south east england, united kingdom Hybrid / WFH Options
Soldo
end-to-end design and optimisation of Sales, Customer Success and Partner team processes. • Maintain and enforce rules of engagement, handoffs, and SLAs across teams. • Define business requirements for CRM workflows and system improvements, partnering with our GTM Tech team for execution. • Continuously evolve the CRM data model to support reporting and operational needs. We're looking for someone who More ❯