76 to 100 of 563 Customer Service Jobs with Hybrid or WFH Options

/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident, IT skills and have a strong work ethic. You will have the opportunity to work with … technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications. Desirable ITIL Foundation Certificate in IT Service Management. Customer Service Qualifications or training. Training and experience of data analysis. Special Requirements Essential Able to travel across Trust sites to … testing. Experience of dealing with systematic and process issues, analysing complex data to report back to both technical and non-technical staff root cause. Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues. Desirable Experience of health care environments. Systems more »

months, speak to Chloe @ Duval to see how you fit into this ace business! This role would suit a graduate with 1-3 years customer support experience who interested in software and tech and has a passion for customer support. We’re looking for an articulate communicator and … working, fantastic culture. What are you waiting for? Apply today speak to Chloe for all the details. The Role: You will provide top-notch customer service across multiple communication channels, including live chat and telephone calls. Addressing inquiries and resolving issues quickly you’ll need to bring outstanding … an advantage. Additionally, you will play a crucial role in sharing feedback across the business to help improve our product and service. Responsibilities: * Address customer queries promptly via phone, email, chat, or in-person; managing multiple customer interactions simultaneously while maintaining a high standard of service and more »

Job Purpose Carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a … very high level of customer experience. Your new role Hands on Desktop Support Skill. Network and PC implementation and optimisation. Understand and detailed planning and designing for the customer's Network and PC. Network/PC/Desktop Security element configuration including day-to-day service delivery. … acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation.1st level troubleshooting with customers and assisting them as their escalation point of contact. more »

Government Software Home Based, with occasion travel About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. … As a Cloud Application and Database Specialist, you will be joining a tight knit team, delivering high-quality hosting solutions, ensuring service continuity and working hard to uphold customer satisfaction. We are particularly looking for someone with a background in local government systems and IT, who loves to … for your success, enabling you to leverage your expertise to support our customers effectively. In this role, you’ll engage in forward planning, enhance customer awareness, and deliver management information that aligns with Idox’s business strategy, goals, and objectives. You’ll also play a key role in maintaining more »

and Well-being Support Our commitment to excellence and our dedication to best practices and continuous improvement has led to: Low colleague turnover High customer satisfaction Strong levels of engagement Positive results in NHS Staff Surveys Join us in supporting Mersey Care's vision of becoming a leading provider … that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation … reduce cost as we do so. Flexible working requests will be considered for all roles. Job description Job responsibilities Job Purpose The System Support Service Manager will assist the Head of Service in delivering high-quality System Support and Registration Authority services across Informatics Merseyside Partner Organisations (POs more »

IT Service Desk Technician Lead to £42k plus strong benefits package Do you want a career with a company who value and work with their staff to build strong career paths? Do your leadership skills match your technical prowess? Do you have a natural positive problem-solving personality? Can … you lead a small technical Service team to deliver excellence? Have you been working in an IT Service Desk role for at least 4 years? If you can say yes to all the above points, then read on, this is an opportunity to use your technical and people … doing? The role is based in Coventry working as part of a larger UK IT team. You will lead a small group of IT Service Desk Technicians to provide in person and telephone IT technical assistance to my clients internal customers in the Coventry Office. You will be leading more »

on a contract basis? Our client based in Weybridge are currently recruiting for a candidate who has a strong knowledge for business practices in Customer Service business and business applications. The Project Delivery Manager will: Support the customer service team to ensure smooth delivery Look into … the improvement process in line with service outcomes Meet and exceed business targets set by the organization Be consultative when dealing with clients and customers Work towards tight deadlines and to customers expectations Be responsible for the delivery, communication and coordination of work Identify and implement improvements to systems … business requirements Work on major projects that arise To be considered for the Project Delivery Manager you must: Have 5 years of experience within Customer Experience Management positions Have worked with customer experience platforms previously Work with wider team to resolve application issues and plan for changes and more »

balance for their employees. Offering career development and lifelong learning opportunities, making it an ideal environment for personal and professional growth. Role Purpose: Attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement (SLA) and work efficiently and proactively to … to check and update allocated calls in a timely manner to meet the required commit time, reflecting actual work done in real time. Provide customer builds and configurations to desks as needed. Skills and Experience: Technical Knowledge: Proficiency in the operation of PCs, laptops, printers, and associated peripherals. Customer Service: Strong customer service skills to ensure client satisfaction. Security Clearance: Willingness to apply for or already hold Security Clearance. Driving License: A valid UK Manual Driving Licence is required. more »

Service Desk Analyst Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team. This role can be offered on a 6 month fixed term contract basis. Our Head Office is located in Letchworth Garden City. The role can be done … odd occasion when you are required to come into the office. Reporting to the Digital Workplace Manager, you will be responsible for delivering exceptional customer service and technical support across Willmott Dixon's business. This role is crucial in ensuring smooth IT operations and customer satisfaction, as … you will serve as the first point of contact for end users experiencing technical issues. The Project What do I do? Customer Support: I am the face and voice of IT for our end users, providing timely and effective solutions through various channels including telephone, self-service, chat more »

Junior Customer Success Manager (SaaS) Hybrid/Remote Greater Manchester £30,000 base + up to £8,000 in comm Favourite People are working with a a fast-growing SaaS company, a well established business delivering innovative solutions in their space. This is a great opportunity for someone with … a blend of technical skills and customer service or account management experience, looking to grow their career in customer success within a fast-growing SaaS company. The Role As a Junior Customer Success Manager, you’ll work closely with a team of experienced professionals, managing a … support, but having some technical experience is essential for understanding and solving client issues. This role offers great potential for growth into a senior customer success position. Key Responsibilities: Build strong client relationships and ensure their goals are met. Provide technical support, assisting with system setup and troubleshooting. Manage more »

base salary Company Overview: A pioneering technology eCommerce company is seeking a Senior Digital Analyst to lead its efforts in understanding and optimising customer behaviours and marketing effectiveness. The company, known for revolutionising home services, offers a diverse range of products from heating systems to smart home technologies. Since … its launch in 2017, it has grown rapidly, partnering with major household brands and earning thousands of positive customer reviews. With ambitious plans for further expansion, the company is focused on enhancing its marketing strategies and customer experiences through data-driven insights. Key Responsibilities: Customer Behaviour Analysis … Deeply analyse customer behaviour data to uncover trends, preferences, and opportunities that enhance customer experience and drive engagement. Segment customer data to inform targeted marketing strategies and improve customer retention and lifetime value. Provide actionable recommendations to optimise customer journeys across various touchpoints. Marketing Analytics more »

We are seeking an Inside Sales Specialist to focus on aftermarket products and provide exceptional customer service for our client based in Altrincham... Manage primary aftermarket customer relationships (B2B) and support activities Proactively sell aftermarket products and communicate value to customers Create and execute account plans for … larger customers Collaborate with Outside Sales and Account Management Teams for strategic accounts Develop and maintain customer network through virtual engagement Promote all Lines of Business brands/technologies equally Provide product knowledge and technical advice to customers Coordinate with internal teams to support customer needs Prepare and … present regular account sales reviews and forecasts Update CRM (Microsoft Dynamics) and other IT systems to reflect customer contacts Analyze sales tools to understand customer needs and drive sales Gather and maintain relevant business intelligence Create, follow up, and expedite offers and orders Requirements: Past sales or customer more »

We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Experience Management team (CX-M) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain … to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CX-M: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing … and implementing improvements to service performance Act as the first point of escalation for our customers for any complex queries or issues Without commercial priorities, a CX-M is often best placed to be the early warning system to address any issues up front, avoiding an escalation of customer more »

details post-visit and ensure accurate tour costing and detailed notes for Marketing. Competitor Analysis : Monitor competitor activity and its impact on our tours. Customer Service : Manage Customer Service information requests promptly. Ensure hotel/agent contracts are updated and returned signed within agreed timelines. Product more »

Sales Administrator/Engineer Administrator/Service Administrator required to join a leading International Compressed Air Manufacturer. Sales Administrator/Engineer Administrator/Service Administrator shall work from home and be responsible for processing quotations and scheduling the Sales Engineers work, provide support to the management team, liaise … with customers and the engineering team. Full product training provided. The successful Sales Administrator/Engineer Administrator/Service Administrator will ideally have experience working in a coordinator, scheduling, pricing, invoicing or similar customer service role in engineering. The successful candidate MUST be Bilingual in English and … Pension Additional Benefits Meal Vouchers Life insurance Company Gains Medical insurance 25 days holiday including Bank Holidays The Sales Administrator/Engineer Administrator/Service Administrator role Coordinate the work, assignments, and scheduling of the Service Engineers and communicate help organise the management. Liaising with various technical departments more »

fast-paced environment. You will be assisting technical and non-technical users in resolving issues reported via email, telephone, face to face or via Service Desk tickets. You will be highly motivated, proactive and have a “can-do” attitude towards delivering excellent service to the user community. You … excellent spoken and written communication skills as you will be liaising with all areas of the business and at all levels. Key Behaviours Excellent Customer Service Skills – A high level of customer service skills working within a high pressure IT environment, delighting our users with a … new and existing tickets assigned to you ensuring SLA’s are met and KPI requirements are fulfilled. Logging, management and ownership of Incidents and Service Requests via the IT ticketing system providing first time fixes where appropriate Interaction with customers at all levels within the business via phone, email more »

in-class schoolwear brand 1880 CLUB. With the companys long established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahames future vision is now focussed on connected retail, and the creation of a seamless experience for customers … of its brands across all offline and online touch points. Leveraging new technologies to bring leading-edge digital environments to the shop floor, enhancing customer experience and customer service in the fulfilment of an omni-channel sales strategy. The organisations entire product portfolio is designed in-house more »

IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE Our client is a family-run business that offers the widest range of time and attendance products that enable their clients to improve their business through the effective management of … holders of the “Investors in People” GOLD Award and through ongoing training and development their staff are focused on delivering the highest levels of customer service and living up to the Company motto of “Making Time For You”. They are also ISO 27001:2022 registered. This position … record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC's Training customers on the use of our Cloud more »

fast-paced environment. You will be assisting technical and non-technical users in resolving issues reported via email, telephone, face to face or via Service Desk tickets.You will be highly motivated, proactive and have a “can-do” attitude towards delivering excellent service to the user community. You will … need excellent spoken and written communication skills as you will be liaising with all areas of the business and at all levels.Key Behaviours Excellent Customer Service Skills – A high level of customer service skills working within a high pressure IT environment, delighting our users with a … of new and existing tickets assigned to you ensuring SLA’s are met and KPI requirements are fulfilled.Logging, management and ownership of Incidents and Service Requests via the IT ticketing system providing first time fixes where appropriateInteraction with customers at all levels within the business via phone, email, face more »

An excellent opportunity has arisen to work for our busy client in Uxbridge as a Customer Support Assistant Working hours are Monday - Friday, 9AM - 5:30PM. Hybrid working eventually available. As the Team Administrator, you will be responsible for: First point of contact for incoming customer calls. Capture … call insights and raise cases in Salesforce. Triage calls and escalate where necessary. Ensure calls dealt with within set SLAs. Developing and storing customer records in Salesforce to ensure accuracy and reliability of data. Maintain existing customer success metrics. Answer queries relating to technical use of the software … software and policy documents. Collaborate, problem solve and communicate with colleagues daily. Benefits: Perk box 29 days hols with winter shut down - length of service increase to hols £500 support for upskilling. 3 days per year to 'give back' (charity work) Pension Career opportunities for candidates The successful Customer more »

center. Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible … a fiduciary, remotely serving our smaller clients in partnership with the clients' local Branch Office Team. Financial Advisors work together with the EJC department service team to deliver an ideal client experience consistent with that of a branch office. This involves serving the client directly over the phone or … the local branch team Work daily to re-engage clients with our firm and to serve clients who are already engaged Provide excellent client service and tailored client solutions to meet the clients' needs Provide initial contact and ongoing guidance and service to the clients Research and resolve more »

center. Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible … a fiduciary, remotely serving our smaller clients in partnership with the clients' local Branch Office Team. Financial Advisors work together with the EJC department service team to deliver an ideal client experience consistent with that of a branch office. This involves serving the client directly over the phone or … the local branch team Work daily to re-engage clients with our firm and to serve clients who are already engaged Provide excellent client service and tailored client solutions to meet the clients' needs Provide initial contact and ongoing guidance and service to the clients Research and resolve more »

Field Service Engineer, Laboratory Robotic Systems - Life Sciences Robotic Liquid Handling Systems - Basic Salary £60,000 to £62,500 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks … to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university … research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic Systems To succeed in this exciting role you must be able to demonstrate: Competent background in a customer facing field service engineering capacity, gained within a high value electronics or electro-mechanical capital equipment environment. more »

Senior Service Engineer (Networking) Salary Banding £36,000 - £55,000 pa. (North East base - Hybrid working 3 days HQ based, 2 days home based) We’re experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. We embrace … membership · 27 days annual leave plus bank holidays · 7% Company pension contribution scheme · Individual training & development plans · A friendly working environment Overview: The Senior Service Engineer (Network) is a critical technical role emphasising customer service, acting as a 3rd line support and guiding Service Engineers through … alongside escalating unresolved issues to specialists or management. The role requires adherence to SLA agreements and process guidelines, with a focus on delivering outstanding service and maintaining clear communication with customers. Core Responsibilities: · Monitor & maintain network devices to drive operational stability. · Fault diagnosis and resolution, providing remote support when more »

to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical more »