76 to 100 of 671 Remote Customer Service Jobs

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Online member support agent with a fast paced, growing entrepreneurial fintech business, working with live chats and emails to provide excellent customer service. There’s bags of training and career development with the team and indeed the business, this is just the start of your journey! Our client values it’s employees highly and will genuinely support your progress. … month in Bristol and 4 x per year in London (costs will be covered by the employer for the travel to London). This is more than an ordinary customer service role, you’ll be solving problems via live chat and emails for an app based business. Experience of working within credit/financial services would be very … useful but isn’t essential, as long as you’ve worked within email customer services we’d love to hear from you. You’ll need to get your head round specific financial information, so the ability to learn quickly and effectively is important. You’ll be able to work remotely for the most part, and just visit either Bristol More ❯

Field Service Engineer Home based - Oxford and surrounding region £40k + car + exceptional benefits + call out allowance of up to £7500 + expenses Our globally renowned and respected client has been established for 60 years and specialise in the design, manufacture and support of bespoke in vitro diagnostic solutions for supply throughout the world. As a result … of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated multi skilled Field Service Engineer to complement their professional team and provide the highest levels of technical customer service and satisfaction in the Installation, Service, Repair and Technical Support of a range of automated laboratory … equipment associated with Clinical and Industrial markets in the Oxfordshire region of the UK. Once trained on the portfolio of solutions, the successful Field Service Engineer will undertake a range of Installation, Planned Preventative Service, Reactive Repair and Technical Support activities in various customer-facing environments that will include hospitals and laboratories through to household name blue More ❯

and self-motivated and experienced 3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as … as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/… particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Junior Service Desk Analyst page is loaded Junior Service Desk Analyst Apply locations UK London time type Full time posted on Posted 30+ Days Ago job requisition id R157 Junior Service Desk Analyst Ready to do the best work of your life? Join us, and bring everything you have to solve the most fulfilling problems on the … the world of technology? Are you looking for a springboard to start your career? Then this could be the role for you! Alfa is looking to recruit a Junior Service Desk Analyst within our Technical Operations team based in London. This is a unique opportunity to work within a service desk environment that will give you the exposure … in resolving IT issues and requests in a timely manner, engaging with whatever tasks are required to be addressed. What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing More ❯

/GE), requestors, vendors, and financial stakeholders. • Maintain Navy ERP Records: Update material master/PR data; process HEAT tickets; manage extensions/unique material master numbers; ensure traceability. • Customer Service & Supply Support: Maintain status on 25k-50k material records; support proper coding, labeling, transfers, and availability using WebFLIS, FEDLOG, GSA Advantage and other databases. • FIAR & Compliance Support … years prior military/DoD/related business experience in MILSTRIP, supply chain management, or procurement (i.e., typically 10+ total years). • Strong attention to detail, documentation discipline, and customer service in a regulated, audit-ready environment. Preferred - • Management-level experience supporting procurement, customer service, and process improvement. • Working knowledge of Navy ERP (N-ERP). More ❯

play a key role in driving commercial success through the smart configuration and optimisation of Salesforce and other core business systems. Youll work across multiple European markets to improve customer service workflows, sales pipeline visibility, and reporting accuracy helping the business scale more effectively. Youll be responsible for analysing current business processes and identifying opportunities to improve system … use, automation, and data integrity. Working closely with regional sales, customer service, IT, and senior stakeholders, you will gather and document business requirements and deliver best-practice Salesforce configurations and reporting dashboards to enhance team performance and decision-making. In this pivotal role, you will lead and support key CRM projects, including platform enhancements, third-party integrations, and … on experience with Salesforce configuration, workflows, and reporting tools. A solid understanding of business process improvement, sales operations and CRM strategy. The ability to work cross-functionally across sales, customer service, and IT teams. Experience in analysing operational data and producing actionable insights. Confidence leading Salesforce system enhancements, training users, and managing integrations. Proficiency in tools such as More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Technical Service Desk Advisor Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, bonus, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print … organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide … functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis, monitoring and proactively update tickets/Management that are close to breaching their SLA Provide end to end incident and service request management to ensure customers are kept updated on the progress of their More ❯

Customer Support Agent Customer Service/Technical Support Full-time, Permanent | Monday to Friday £25,260 | Hybrid (3 days in office) About the Role Our well-established client is seeking a Customer Support Agent to join their growing team. You will be the first point of contact for their customers, providing excellent service and technical … support while ensuring queries are resolved efficiently. Key Responsibilities Handling customer queries via phone, email, and live chat Processing customer orders Monitoring and maintaining relevant internal systems Supporting colleagues across sales and consultancy teams Recommending suitable products and services to customers Working with internal experts to resolve complex enquiries in a timely manner Skills & Experience Strong written and … verbal communication skills Excellent customer service and problem-solving ability High attention to detail and accuracy Experience in 1st Line Support is beneficial however not essential as full training is provided Benefits Salary of £25,260 per annum Hybrid working: 3 days in the office each week A supportive and collaborative team environment Opportunities for learning and career More ❯

Origin Service & Solutions page is loaded Origin Service & Solutions Apply locations London, Westgate time type Full time posted on Posted Yesterday time left to apply End Date: October 19, 2025 (30+ days left to apply) job requisition id R096423 Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into … the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Service & Solutions Tech Location: Hybrid Employment Type: Full-Time, Permanent Working Hours: Mon-Fri, occasional weekend and evening hours. Travel Locations: Kent, Maidstone, Croyden, Bromley, or Birmingham, Wolverhampton, Worchester Role … Description At Kantar Media, our Service and Installation Executives play a pivotal role in fostering strong relationships with our panellists. By guiding panellists through the installation process, providing premier customer support, and maintaining metering equipment, this role ensures our panel delivers high-quality data for our business needs. You will work closely with Operations and other functions, focusing More ❯

Job Description Service Desk Analyst Hybrid - Dublin or Limerick Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal … chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯

Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯

If you choose not to give your consent, parts of our website may not work.Customer Success Manager page is loaded Customer Success Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R10609As a Customer Success Manager (CSM) at Workiva, you are a critical part of our customer-facing team - driving the success of our customers on … the Workiva platform. You'll serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within customer accounts. You'll work closely with Workiva's Implementation, Support, Marketing and Sales teams to ensure customers are effectively onboarded, trained, and supported throughout the customer … will be to maximise our customers' value from the Workiva platform through developing and maintaining close relationships with management, product adoption sponsors, and/or key stakeholders throughout the customer lifecycle. What You'll Do Drive customer adoption of Workiva solutions and continuously demonstrate product value to your customers Manage diverse customer needs through robust product knowledge More ❯

Alkmaar, Holland. Hybrid Working. Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical … support and customer management role. You will join a team of experienced customer account managers with the aim to support customers with operational and technical queries, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary … and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: 5+ years in a Technical Services More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary: Up to … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're More ❯

accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem … or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over More ❯

Customer Success Manager £30,000 - £35,000 Malvern Role Overview You will be working for a specialist IT service provider, with strong social and environmental values. Helping large businesses to manage mobile devices, mobile connectivity and support for their end-users.You will be reporting to the Customer Success Team Manager, managing a portfolio of customers and ensuring … smooth and efficient delivery of services to support the business. You will play a vital role in expanding the Service Delivery Team. Key Responsibilities Operate as the first point of contact for a portfolio of customers, building and nurturing strong, long-term relationships through regular meetings and consistent engagement. Implement and maintain customer engagement plans, including periodic virtual … Teams) reviews and mobile health checks. Monitor, action and follow through to resolution, actions deriving from customer engagement. Act as the escalation point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full More ❯

wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go! Your Mission At Bitpanda, we believe that outstanding customer service is the foundation of lasting relationships and sustainable growth. As a Customer Support Associate, you'll be on the frontline, delivering personal, timely, and expert support … Aufgaben Deliver a best-in-class support experience across multiple channels (live chat, ticketing and phone support), ensuring timely, clear, and empathetic communication with our users. Understand and resolve customer issues while ensuring a high level of satisfaction, contributing directly to user retention and brand loyalty. Collaborate with cross-functional teams to escalate issues, share insights, and ensure user … feedback shapes product improvements. Analyze recurring issues and contribute ideas to optimize support workflows and improve the customer journey. Work towards individual and team KPIs related to customer satisfaction, response time, and resolution quality while staying up to date with Bitpanda's products and services to offer informed and confident support. Profil Prior experience in Customer Support More ❯

plan Gym and retail discounts YuLife Wellbeing & ESG app Employee Assistance Programme and Virtual GP Family friendly policies including enhanced Mat/Pat leave and SPP Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a … multiple acquisitions in several sectors. The role is an exciting opportunity for anyone with a keen desire to develop and grow. Some key aspects of the role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve … Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the end user confidence Excellent customer service skills & customer experience Ability to gather information and demonstrate a methodical approach to trouble shooting Proven track record in training Strong verbal and written communication skills More ❯

to £40K | Fully Remote but with UK site travel weekly We're hiring a D365 Support Engineer to deliver first and second-line support across Microsoft Dynamics 365 (Sales, Customer Service, Field Service). You'll handle day-to day troubleshooting, support new user onboarding, and contribute more widely with migration activity. This is a remote UK … You’ll Need: Prior D365 experience in a support setting. Super User or Junior Product Specialist/Functional Consultant also considered. Exposure to the CE modules will be essential (Customer Service/Sales/Field Service) Confident troubleshooting and clear communication skills. Advantageous would be some Microsoft certifications, exposure to Power Platform or Azure. Friendly, organised, proactive More ❯

Job Title: First Line Support Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you'll serve as the first point of contact for IT support … queries, assisting users across the organisation. You'll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve incidents, problems, and service requests both remotely … and in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support procedures and processes as trained. Maintain a strong customer service ethic in More ❯