76 to 100 of 337 Remote/Hybrid Customer Service Jobs

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This is an excellent … opportunity for someone with 1-3 years' experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. As Service Desk Engineer, you will act as a primary point of contact for IT incidents ...

Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping … from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) · Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka ...

transfer credits Communicate with students regarding degree and certificate requirements pertinent to transfer credit evaluation Confer with supervisor on complex evaluation issues Provide quality customer service and independently resolve student issues regarding graduation and evaluation policies, procedures and regulations Answer phone lines and emails, responding to messages … timely, professional manner Track, process, and maintain transfer evaluation request forms and oversee the application of corresponding service indicators and milestones Ensure compliance with institutional, state and federal policies and regulations Archive transcript records on a regular basis in accordance with college record retention policies Perform general office work ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

This is a brand-new role at Refresco created to supercharge how our UK supply chain performs. Reporting to the Head of Logistics and Customer Service, youll be the go-to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency … platform providing discounts, free perks, and wellbeing tools Free onsite parking and discounted products About the Role: Reporting to the Head of Logistics and Customer Service, the role will identify and scope new projects as well as deliver existing projects that drive the performance and cost competitiveness ...

development of our people, offering continuous opportunity to those who earn the right. Role Outline: Onboarding Associate’s provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process … packs Attend periodical internal training sessions on compliance matters and legislation Management of onboarding cases through a workflow tool Delivers a high level of customer service to both internal and external customers Responsible for the updating of contractor onboarding status to Sales partners and online portal Responsible ...

skilled Dynamics 365 Contact Centre Telephony Consultant to design, implement, and support enterprise-grade contact centre solutions. The role focuses on delivering seamless customer experiences using Dynamics 365, Omnichannel, telephony integrations, and AI-driven conversational solutions. What's on offer: Salary: £579 per day, Inside IR35 *negotiable based … with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Lincolnshire (Hybrid): Configure and customise Dynamics 365 Customer Service/Contact Centre Design and manage case routing, queues, workstreams, and agent experiences Design and implement call flows, IVR menus, and DTMF ...

holistic view of the entire organisation, identifying where AI can drive measurable efficiency gains and improved outcomes across Marketing, Finance, HR, Actuarial and Customer Service functions. This is not a theoretical strategy role. The organisation requires someone with a demonstrable track record of implementing practical, quick … opportunity roadmap with clear ROI - Deliver measurable 'quick wins' within the first 90 days - Introduce AI-enabled efficiencies across Marketing, Finance, HR, Actuarial and Customer Service - Develop responsible AI governance guidelines aligned to regulatory requirements - Upskill leadership and departmental teams in effective AI usage - Run workshops to demonstrate ...

holistic view of the entire organisation, identifying where AI can drive measurable efficiency gains and improved outcomes across Marketing, Finance, HR, Actuarial and Customer Service functions. This is not a theoretical strategy role. The organisation requires someone with a demonstrable track record of implementing practical, quick … opportunity roadmap with clear ROI - Deliver measurable 'quick wins' within the first 90 days - Introduce AI-enabled efficiencies across Marketing, Finance, HR, Actuarial and Customer Service - Develop responsible AI governance guidelines aligned to regulatory requirements - Upskill leadership and departmental teams in effective AI usage - Run workshops to demonstrate ...

commission linked directly to the growth you generate, your earning potential is in your hands. You'll be supported by a strong operational and customer service team, allowing you to focus on winning new business, while benefiting from clear progression opportunities within a 180m+ and growing group. … commercially minded individual who knows how to win and develop profitable accounts. Better still? You'll have the support of a sizeable and experienced customer service team, allowing you to focus on what you do best - winning new business! A full and meaningful handover will be provided ...

design, configuration, and optimisation of a modern contact centre environment leveraging Dynamics 365, Omnichannel, and telephony integrations. Key Responsibilities Design and configure Dynamics 365 Customer Service/Contact Centre solutions Build and optimise Omnichannel experiences (voice, chat, messaging) Develop and manage call flows, IVR menus, queues, and routing … telephony integration , including SBC and ICS components Maintain security, compliance, and data protection standards Candidate Requirements Proven experience delivering Dynamics 365 Contact Centre/Customer Service solutions Strong understanding of Omnichannel configuration and telephony/IVR concepts Hands-on experience with Copilot Studio (agents, bots, IVR design) Experience ...

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role … work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible ...

unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses. As a Customer Support Coordinator responsible for our German- and French-speaking market in Switzerland, you will focus on delivering high level support to our worker and client … base. Your Responsibilities Respond to customer queries via phone, email and chat in a timely and professional manner in both German and French Trouble shoot and resolve customer issues ensuring a positive customer experience. Collaborate with other departments to escalate and resolve complex issues. Management of customer ...

deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused … providing a responsive and reliable service to the wider business. The Role As an IT Support Analyst you will act as the first point of contact for colleagues experiencing technical issues, providing first and second line support across a range of systems and devices. The role involves troubleshooting problems ...

part of the wider operations function, the Licensing Operations Specialist will use product licensing knowledge and commercial understanding to: Produce accurate and compliant customer quotations Support customer order processing Manage vendor-specific processes Ensure smooth end-to-end delivery across the sales cycle Key Responsibilities … Specialist for Microsoft software and other relevant vendors Maintain up-to-date knowledge of licensing rules, pricing structures and vendor programmes Support qualification of customer requirements alongside sales teams Ensure pricing structures and banding are appropriate at customer level Produce professional, customer-facing quotations with supporting documentation ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone, email, and ticketing system. … vendors. Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions ...

proud to support a global leader in Digital Services to recruit a Contracts Administrator. Job Role The Co-ordination team is the front-line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. The role is responsible for: Order Processing for all service contracts. Renewal and Service Credit Quotations for all CS Contracts. Commercial activities inclusive of payment terms reviews, invoice queries & credit ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this ...

plan, prioritise, self-manage but also work as part of a team and communicate effectively Strong communication skills and the ability to deliver excellent customer service with strong customer focus. Ability to listen and interpret requirements then convert them to a viable solution Strong team player, used … development Leading on robust change and release management, including moving developments between environments and promotion of development to production environments, including documentation handover to service management and support colleagues Contributing to internal and external technical governance, change governance and project governance Assisting project management colleagues with project progress reporting ...

Title: Senior Principal Consultant Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership … experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM). Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk ...

Description Motability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing … complex customer cases that involve potential misuse of scheme vehicles. Using data from our in-vehicle trackers, you'll investigate discrepancies - such as mismatched home or work addresses, and guide customers through the resolution process with fairness, empathy, and professionalism. You'll also play a key role in supporting ...

delighted to be partnering with a well-established and highly regarded law firm in their search for an IT Analyst to join their Service Team. This is an excellent opportunity for a customer-focused IT professional to play a key role in delivering high-quality technical support within … professional services environment. ** Law Firm IT or Professional Services experience is highly desirable for this role ** The Role Reporting to the IT Service Manager, you will act as a primary point of contact for colleagues across the firm, handling support queries via phone, email and in person, all managed ...

office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will … escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Dynamics 365 CE Techno Functional Consultant - OUTSIDE IR35 - 100% Remote Role Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant with strong capability in Field Service and the ability to design and build Power BI reports and dashboards .This role is ideal for someone … platform. You’ll be the main functional SME in front of clients, shaping solutions and guiding successful delivery. Key Responsibilities Dynamics 365 CE & Field Service Lead requirements-gathering workshops with customers to understand business processes, pain points, and objectives. Translate business needs into functional designs, solution blueprints, and configuration ...