476 to 500 of 1,801 Remote ITIL Jobs

ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the entire lifecycle of key ITIL practices and be proficient in Incident, Problem, Change, Asset, Transition and Service Request management, ensuring timely resolution and fulfilment in alignment with service level agreements (SLAs). Manage End to … Financial and/or highly regulated sector. Strong organisational and time management skills. Experienced with incident management and problem management. Good general understanding of IT functions and their operations. ITIL 3 and/or 4 Foundation. Experience of effective working across more than one supply channel (e.g internal, 3rd party suppliers and partners). A customer-centric mindset, dedicated to … delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications such as Microsoft and CompTIA. ITIL Managing professional Certification or higher. Experience with FreshService ITSM system. Join Us at Steamship Mutual Become part of our collaborative, supportive, and friendly working environment, where you can enjoy a More ❯

Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of ITIL framework and best practices. Additional Information Benefits include Hybrid working model with some flexible working 25 days’ holiday Private Medical Health care via Vitality More ❯

all operational and strategic activities for their Digital Experience Platform (DXP) and its team. This is your chance to make a significant impact by delivering reliable, scalable, and secure ITIL v4 services that prioritize a customer-first experience and meet our organizational goals. What You'll Do Lead with Vision: Define, create, and improve services that align with Jisc's … Stakeholder Management: Engage stakeholders, manage expectations, and resolve conflicts. Lead steering groups to align strategy and priorities. Policies and Standards: Develop and maintain internal standards, policies, and procedures. Support ITIL, Agile, and DevOps frameworks. Incident Management: Act as Major Incident Manager for significant service outages. Advocacy: Provide technical expertise on project boards to guide the technical direction. Identify Opportunities: Leverage More ❯

management tools (Asana, Trello, MS Project, Jira) Strong leadership, communication, and problem-solving skills Experience with budgeting, cost management, and resource allocation Strong understanding of IT service management frameworks (ITIL) Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Certified Project Manager (PMP) or related certification (optional) Proven experience in managing IT projects, including planning, execution, and More ❯

Jira and remote/hybrid work environments is desirable; familiarity with self-service portals and continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus. Relevant IT certifications (e.g., ITIL, Microsoft) are preferred. About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Technology, Computer Science, or a related field. Experience: Minimum of 5 years in IT service delivery or IT operations management, with a focus on ITSM and shared services. Certifications: ITIL certification is preferred; additional relevant certifications are a plus. Strong knowledge of ITSM tools and practices. Excellent leadership and project management skills. Effective communication and stakeholder management abilities. Problem-solving More ❯

within SCM: Self Service Procurement (Essential) Purchasing (Essential) Sourcing (Essential) Order Management (Desirable) WMS (Desirable) Inventory (Desirable) Must have good experience translating business requirements and design into functional solutions. ITIL process Knowledge. Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking. Desirable Skills: You will have: Experience in configuring and supporting More ❯

from a Capacity Management perspective. Interpersonal Skills : Exceptional communication, leadership, and collaboration skills to work effectively with cross-functional teams and drive compliance initiatives. Best Practice methodology: Knowledge of ITIL Processes generally and touchpoints with Capacity Management processes and controls specifically. Tools : Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems and reporting platforms. Tools : Experience with automation and scripting More ❯

Expertise in: oMicrosoft Windows Server and Desktop OS oMicrosoft Azure, Intune, MS Defender oNetwork architecture, VPN, Firewalls, RoutersoVirtualisation platforms oBackup and recovery solutions oLinux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o More ❯

within SCM: Self Service Procurement (Essential) Purchasing (Essential) Sourcing (Essential) Order Management (Desirable) WMS (Desirable) Inventory (Desirable) Must have good experience translating business requirements and design into functional solutions. ITIL process Knowledge. Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking. Desirable Skills: You will have: Experience in configuring and supporting More ❯

environment. Strong proficiency with Power BI and Excel for data analysis and visualization. Excellent communication and interpersonal skills, with experience engaging both technical and non-technical stakeholders. Familiarity with ITIL or service management best practices is a plus. Detail-oriented with strong organisational and time management skills. It Would Be Ideal If You Also Had Experience delivering end-user training More ❯

within SCM: Self Service Procurement (Essential) Purchasing (Essential) Sourcing (Essential) Order Management (Desirable) WMS (Desirable) Inventory (Desirable) Must have good experience translating business requirements and design into functional solutions ITIL process Knowledge Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking. Desirable Skills You will have: Experience in configuring and supporting More ❯

ability to think critically. Confident communication skills, with the ability to build professional relationships across teams. Desirable: Experience working with third-party providers and outsourced support models. Familiarity with ITIL Service Management and Software Lifecycle practices. Workshop facilitation and stakeholder engagement experience. Working relationships: You'll work closely with: The Operational Apps Service Owner and Solution Architect Business Process Owners More ❯

deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of ITIL framework and best practices. Additional Information Benefits include Hybrid working model with some flexible working Private Medical Health care via Vitality Pension contribution, Life More ❯

including proficiency with Active Directory Windows Server Desktop VB Script, Shell Scrip t VB/Shell/PERL/Macros SAM experience (SMS, Altiris, etc.) ISO 19770-1 and ITIL SAM Standards Benefits - Why Connor? We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation More ❯

Kingdom 2 weeks ago Birmingham, England, United Kingdom 2 weeks ago Stratford-Upon-Avon, England, United Kingdom 1 day ago Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 Technical Support Specialist (Remote in UK) Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 1 week ago Kidderminster, England, United Kingdom 2 weeks ago Birmingham More ❯

and customer satisfaction. Executive Report Writing: Ability to produce clear, concise, and impactful reports for senior and executive management, translating complex technical issues into understandable insights and actionable recommendations. ITIL V4: In-depth knowledge of ITIL V4 practices, including incident management, problem management, change management, and service level management. Certification in ITIL V4 is highly desirable. Technical Proficiency: Familiarity with More ❯

proficiency in Microsoft Office, especially Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or equivalent working experience in a similar … IT role. Hands-on experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select More ❯

with Power Apps, SQL, JSON, and other automation tools Excellent communication, problem-solving and stakeholder engagement skills Ability to juggle multiple priorities in a fast-paced environment Familiarity with ITIL practices and structured project methodologies Salary: Up to £100,000 Location: City of London | Hybrid Working | On-call rota and some out-of-hours flexibility required #J-18808-Ljbffr More ❯

Get AI-powered advice on this job and more exclusive features. Closing Date: 23:59 on Sunday 8th June 2025 Salary: £45,000.00 to £49,000.00 dependent on your location, skills, knowledge and experience Location: Birmingham, Manchester or London (Hybrid More ❯

Hyper-V, VMWare, SCCM, Security Tools. End user software, Windows OS, Mac OS. MDM tools like Intune, Meraki, JAMF. Understanding of networking, enterprise applications and infrastructure. Strong knowledge of ITIL standards in incident, request, problem and change management. Personal Attributes Strong verbal and written communication skills. Ability to build and maintain relationships with peers, and stakeholders. Ability to remain calm More ❯

security, data protection, and role-based access controls. Strong organisational and communication skills (written and verbal). Ability to work independently, prioritise tasks, and meet deadlines. Desirable: M365 or ITIL certifications. Experience with Fortinet Firewalls and Switches. Knowledge of Android operating systems. Familiarity with developing or maintaining websites and social media platforms in a commercial setting. Career Incentives & Benefits Health More ❯

skills and experience required: As the Service Transition Manager you will possess previous experience in a Service Transition role and of working on a large and complex IT estate ITIL experience Experience of working with the ITSM tool ServiceNow (desirable) Project management knowledge (desirable) Possess experience of operating IT systems within government environments (desirable) Demonstrable record of delivering results and More ❯

Sound knowledge of enterprise-grade integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Behavioral Attributes: Demonstrates ownership and drives progress with a proactive approach. Communicates assertively while maintaining strong work relationships. Analytical and structured problem solver. More ❯