401 to 425 of 757 Remote SLA Jobs

of work experience in an international environment. Familiar with subcontracting and international supplier management Multidisciplinary approach and have experience in indirect procurement. Knowledge in developing & negotiating local contractual or SLA terms with vendors MS Office proficient, knowledge in SAP Fluent English and Spanish Proactive thinker with excellent interpersonal, communication and facilitation skills Team player with proven ability to successfully manage More ❯

is to ensure all operational activity is in line with group Enterprise Architecture principles, policies, and guidelines. Your responsibility is to ensure incidents and requests are resolved within agreed SLA's. You will be accountable for driving strong incident and request management, delivering a best-in-class service. Your day-to-day activities will include providing innovation and advice on More ❯

is to ensure all operational activity is in line with group Enterprise Architecture principles, policies, and guidelines. Your responsibility is to ensure incidents and requests are resolved within agreed SLA's. You will be accountable for driving strong incident and request management, delivering a best-in-class service. Your day-to-day activities will include providing innovation and advice on More ❯

their laptop, account, software, or connection issues. You handle 1st and 2nd line support tickets daily, making sure problems are solved quickly and properly. Keeping an eye on our SLA's is key you make sure no ticket slips past its deadline. You'll be working closely with colleagues from other countries, so you'll regularly communicate in English and … Key Responsibilities: Provide 1st and 2nd line ICT support to colleagues across the organization, both remotely and on-site; Monitor incoming tickets and ensure they are resolved within agreed SLA timeframes; Setup and manage workplace devices (e.g. laptops, MacBooks, Smartphones) and user accounts (Microsoft 365, Windows); Participate in monthly or quarterly supplier meetings to review performance and discuss improvements; Identify … foundation, Microsoft (MS900, AZ900, SC900, AI900, PL900 etc.), network certifications like CCNA/CCNP are a plus. Able to manage priorities effectively and keep track on your tickets and SLA deadlines; Proactive and accurate when managing stock levels and ordering ICT Equipment; You have experience with Powershell (run and write commands) and automation in combination with various Microsoft tools within More ❯

data stack, big data technologies, cloud computing, etc Assist with defining the processes needed to achieve operational excellence Ensure data quality across all projects/clients Define and manage SLA's for data sets and processes throughout production Lead on the design, build and launch of new data models and pipelines Key Skills/Experience: Experience in operating as part More ❯

group procedures. Co-ordinating the day to day requests from the business, raised in the existing support applications. Ensuring complete data set up according to business rules within agreed SLA framework. Supporting project issues from project initiation to post production and providing support on financial and operational requests as and when required. Help ensure data integrity by policing and regularly More ❯

Landlord Administrator - AASC Warrington Location: Birchwood, Cheshire, GB, WA3 7PB Contract Type: Full Time Job Advertisement: Landlord Vendor Administrator AASC, Birchwood, Warrington, WA3 7PB Full time, 37.5 hours per week. 2 days homebased, 3 days office based. Monday – Friday. Salary More ❯

Since its inception, Aventum Group has sought a different approach to insurance. We are on a mission to be the 'most inspiring specialty (re)insurance group in the world'. At the heart of Aventum are our people. Working together More ❯

and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as required Work in accordance with NICE support process, procedures, contractual SLA’s Document all interactions related to services requests (SRs) in NICE Support System in accordance with SLA Have you got what it takes? Minimum 2-year experience supporting large, global More ❯

independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities: Systems and User Support: • Provide 2nd-line support, ensuring SLA compliance. • Liaise with third-party providers to resolve system issues. • Conduct regional visits to deliver application workshops and support. • Maintain application documentation, monitor performance, and resolve system issues. Training: • Collaborate More ❯

independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities: Systems and User Support: • Provide 2nd-line support, ensuring SLA compliance. • Liaise with third-party providers to resolve system issues. • Conduct regional visits to deliver application workshops and support. • Maintain application documentation, monitor performance, and resolve system issues. Training: • Collaborate More ❯

how Thales’s platform works, as well as how bots and bot operators attack websites Monitor our internal queue and provide incident response in line with the respective premium SLA Analyze false positives for detection mechanisms to hone the product Spend time analyzing web traffic data to identify and isolate new advanced bot behaviors Work with Thales’s customers to More ❯

Information Security and Compliance function’s strategy and goals • Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements • Coordinate with different teams to ensure the organization’s information security posture is maintained and improved. • Conduct regular Technical Readiness Reviews and risk assessments to identify potential More ❯

Information Security and Compliance function’s strategy and goals Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements Coordinate with different teams to ensure the organization’s information security posture is maintained and improved. Conduct regular Technical Readiness Reviews and risk assessments to identify potential More ❯

platform known for its rapid deployment and robust security. Key Responsibilities Act as the primary point of contact for technical issues from corporate clients. Respond to support reports within SLA, providing expert technical solutions. Conduct advanced troubleshooting and log analysis. Maintain consistent communication with customers throughout the resolution process. Document case resolutions to enhance support, scalability and self-service capabilities. More ❯

ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to SLA's would be a huge advantage. What you'll get in return The Contract is initially for 3 Months/Hybrid Working/Day Rate is between .00 and is More ❯

ideal for this role. As this is very much a customer-facing role, excellent communication skills are required and previous experience of a call logging system and working to SLA's would be a huge advantage. What you'll get in return The Contract is initially for 3 Months/Hybrid Working/Day Rate is between £140.00 - £150.00 and More ❯

platform known for its rapid deployment and robust security. Key Responsibilities Act as the primary point of contact for technical issues from corporate clients. Respond to support reports within SLA, providing expert technical solutions. Conduct advanced troubleshooting and log analysis. Maintain consistent communication with customers throughout the resolution process. Document case resolutions to enhance support scalability and self-service capabilities. More ❯

to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. What will you be responsible for? Manage Vix customer SLA's Manage a small dedicated Application Support team Build and maintain a strong relationship with the customer and focus on understanding their needs as well as enhancing their satisfaction Actively More ❯

programme and ensure accurate forecasting of performance required for the specific service area. Responsible for all offshore activities in relation to the service area including enforcement and monitoring of SLA’s and compliance with Safety standards. Act as the SPOC for the service area and ensure that all PMO and Service Control activities are mobilised correctly and handed over to More ❯

their potential. Value our people, customer focus, accountability, and drive for results are integral to the business. What you will be doing: Drives 3rd party service delivery through ensuring SLA’s are met and issues swiftly resolved Ensures 3rd party & internal service providers are proactive, effective and meet WHS needs Manages problems, prioritises incidents/requirements to resolution and escalates … Participates in service review meetings with stakeholders and customers Reports supplier performance and implements targeted service improvement plans Works with 3rd parties to ensure prioritised fixes are delivered to SLA and quality needs Strategic focus Delivers IT service for a business group to deliver the company’s strategy and purpose through clear objectives and vision Plays a key role in More ❯

as part of a team. You will have excellent knowledge of Microsoft Operating Systems and Applications. Previous experience working on a Service Desk or a similar environment working to SLA’s is advantageous but not essential Starting Salary/Benefits • £23, - £24, per annum, including 25 days’ annual leave plus Bank Holidays • Generous share scheme (3% + 3% matching), flexible More ❯

ensuring costs are managed within the provisioned budgets. Responsible for the ITSM strategy including all change and governance. Ensure processes and controls are robustly managed and expected within the SLA/KPIs and the Bank's IBS (Important Business Services). And... we are a bank so risk is a part of everything we do. We love people who take More ❯

all Firms Train, mentor, and advise Service Professionals regarding skill development and career opportunities Direct the SEI client experience by assuring appropriate resource alignment, effective delivery of services to SLA's, leading key communications and acts as an escalation point for critical service delivery issues Assume direct responsibility where applicable, for key Firm business, technical and integration Incidents or issues More ❯

retention and help to foster a positive client relationship that creates a loyal client base. Act as a coach for the customer service team to ensure KPI’s and SLA’s are achieved, including mentoring team managers. Build business and professional networks at senior executive level. Demonstrate or troubleshoot features through email, scheduled calls and/or video meetings. Producing More ❯