1 to 25 of 94 Customer Service Jobs in Yorkshire

Type Full-time Permanent Sheffield S20 3FR 38 hours per week Monday to Thursday – 8am to 5pm Friday – 8am to 4pm Reporting to Senior Customer Service Manager Role Purpose A hybrid role combining Customer Service, Technical Support, and operational support across systems, and EU exports. … role ensures excellent customer experiences, accurate technical guidance, and smooth coordination across internal systems, internal teams and 3PL partners. Key Responsibilities Customer Service & Technical Support Respond to customer enquiries across phone, email, and social channels. Diagnose product issues and provide clear, accurate technical guidance. Process orders ...

Service Delivery Manager TBA Group is part of a multi-national group of companies and promotes a creative and dynamic work environment is looking to recruit a Service Delivery Manager on a permanent basis in Doncaster. Job Description We’re looking for an experienced Service Delivery Manager … take ownership of live services following go-live and play a key role in strengthening and improving our service function. This role is responsible for service performance, customer relationships, and the leadership of our 1st and 2nd line support teams. You’ll work closely with customers, Business ...

will support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include … Accurate data entry and maintenance of customer and operational information within company systems Supporting the wider business with administrative tasks, documentation, and internal processes Managing and maintaining digital and paper records in line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries ...

Customer Service – Tech sector Salary : £25,000 - £27,000 Location : York (Hybrid Working) Job Type : Full-time, Permanent Working hours: Monday to Friday between 8-6pm but you can pick your shifts. Plus 1 in 6 Saturdays 9-3pm with a full day back in Lieu. … currently working with a long term client who are currently looking for a Customer Service Advisor to blend technical support with exceptional customer service, helping clients maximize their use of our software. Role Profile In this role you will be at the forefront of providing first ...

Customer Success Manager Salary: £45,000 £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join a well … established, technology led business as their next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership ...

Customer & Product Advisor Sheffield | Monday - Friday (between 8am – 5pm (4pm finish on two days) | Competitive salary Elevation Recruitment Group’s Business Support team are exclusively partnering with a well-established and growing organisation in Sheffield to recruit a Customer & Product Advisor . This is a fantastic opportunity … someone who thrives in a fast-paced, customer-focused environment and enjoys combining customer service with technical problem-solving and operational support. Benefits: 25 days holiday + bank holidays Your birthday off Early finish on a Friday Health cash plan Profit share scheme Life assurance Nursery support ...

quality patient care and effective organisational operations across multiple locations. Main duties of the job The role combines hands on technical troubleshooting with excellent customer service for staff across the Hospice and retail sites, contributing directly to safe patient care and income generation through reliable IT services. Deliver … line support for hardware, software, network and clinical systems issues, providing technical advice to users while working closely with colleagues to maintain agreed service levels. You will implement and support the delivery of IT projects as agreed and required by the business. The role will also have responsibility ...

Were looking for an IT Service Assurance Manager to join our Technology team. This is a key operational leadership role responsible for driving service quality, continuity, transition of service and continuous improvement across IT Service Operations. Youll lead operational and transitional practices, oversee service performance … analytics, and help strengthen service performance and operational resilience across the organisation. What youll be doing Lead quality measures, service improvement and reporting, across Major Incident and Problem Management practices Drive service level performance, reporting and continuous improvement activities Play a key role in the development ...

Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite) page is loaded## Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)locations: GBR - Sheffieldtime type: Full timeposted on: Posted Todayjob requisition id: R2984An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional … active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication, service and service availability are critical elements of the role. Being a part of the TNS FinTech division there will be opportunity ...

Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries … software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive ...

Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield Position :IT Service … opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation. As a 1st Line Service Desk Analyst, you are the first point of contact for users needing technical support. Your role involves answering calls, emails and tickets, logging incidents ...

Service Desk Analyst - Leeds (100% onsite, 5 days a week) - £25,000 – £35,000 + up to 20% bonus The Opportunity We’re looking for an enthusiastic and driven Service Desk Analyst to join a fast-paced IT support team based in Leeds. This is a fantastic opportunity … Doing Providing 1st and 2nd line support to end users across the business Handling 20–40 tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices Managing ...

Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time | Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client … base across Yorkshire, both remotely and onsite where required. You’ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience ...

work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

experienced IT Contracts and Vendor Manager to join our Technology team. This is a key role responsible for managing supplier performance, contract governance and service quality across our IT supplier landscape. Youll work closely with internal teams and external partners to ensure services remain reliable, secure and deliver value … organisation. Youll play an important Service delivery manager role in driving operational stability, managing supplier relationships and supporting continuous improvement across a broad range of technology services. What youll be doing Manage operational relationships with IT suppliers and service partners at various aspects of the service life ...

Customer Support Representative Leeds Onsite The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/… support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide ...

stability, performance and resilience of our enterprise applications used across our Housing and Care organisation. Youll lead the Applications Support team, overseeing operational support, service quality and continuous improvement across a broad application landscape, containing everything from HR, finance, care, housing and service management platforms. As part … Service Operations and working closely with Engineering, Change Delivery teams and third-party suppliers, youll help ensure our application services remain available, reliable, secure, and fit for the future. What youll be doing Lead and develop the Applications Support team, through strong people- centred values and behaviours and wide ...

innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support … guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues ...

construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in Yorkshire, in line with the business ...

residential sites. The ideal candidate will have strong technical knowledge of multiple fire alarm panels and security systems, excellent fault-finding abilities, and a customer-focused attitude. Key Responsibilities Installation, servicing, maintenance, and commissioning of fire and security systems Diagnosing and repairing faults efficiently Conducting routine preventative maintenance visits … Completing all documentation and service reports accurately Providing technical support to customers on-site Ensuring all works comply with current industry standards and health & safety regulations Participating in out-of-hours call-out rota when required Maintaining high levels of customer service and professionalism Required Skills & Experience ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...