26 to 50 of 184 Customer Service Jobs in Yorkshire

forefront of technology innovation and we invite you along on this journey Job Description Answering Inbound Calls From Customers And Dealing With General Enquiries Providing A Friendly And Helpful Service, Displaying A Passion For Customer Service Accurately Updating And Maintaining An In - House System, Processing Mid-Term Adjustments And Cancellations On Existing Policies Collecting Payments For Amendments … Or Missed Direct Debit Payments Solving Customer Queries Throughout The Life Of Their Policy And General Administration Document Processing, Letter Writing, Dealing With The Setting Up/Cancellation Of Direct Debits Qualifications Good customer service and communication skills Good organisation skills and ability to multitask with good attention to detail Good knowledge of Microsoft Office Products An More ❯

annum Start date: ASAP Benefits: Free Parking, pension scheme, Access to pool car, laptop, phone & apparel. Bonus Scheme, Company Events, 31 days including bank holidays, Christmas closure, Employers long service holidays scheme Our Bradford client is looking to recruit an experienced Business development Manager/Sales Representative to join their busy and well-established organisation. You will report directly … or the business identifies Develop and build relationships with both new and existing customers Key account management - Ongoing communication and support with ongoing and potential key accounts. Help drive service excellence through the business Liaise with engineering teams with customer technical specifications so the correct solutions can be made Onsite meetings and visits with clients Proactively manage UK … wide customer visits, which may incorporate site inspections by other teams Discuss and advise with customers all information relating to types, functions, features and benefits of all process equipment. Present information internally about customer trends when required and contribute to marketing activity and development plans. Deliver outstanding customer service and adopt cared relationship management Play a More ❯

values-led, open, supportive, and inclusive culture. It's important that new team members share our values to ensure alignment from day one. We are looking for people who: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture We recognize that our people are our greatest asset! We celebrate our … a 1st Line Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and … support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating More ❯

hands-on skills to test and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients, delivering modifications and upgrades on … Engage with internal and external stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are functioning to the highest capability. … short notice. Identify electro-mechanical system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service and Support administrative tasks More ❯

hands-on skills to test and modify designs as required along with advanced diagnostic and commissioning abilities. The Field Commissioning Engineer will liaise with internal and external stakeholders across Service and Support, Software and Workshop functions to solve problems to the highest standard. The position requires the provision of first-class support to clients, delivering modifications and upgrades on … Engage with internal and external stakeholders throughout project lifecycle and provide updates on progress and demonstrations. Ensure compliance with cross departmental policies, procedures and design requirements. Always provide excellent customer service to Loop clients. Provide proactive and reactive service and support engineering to clients to ensure that automation and robotic systems are functioning to the highest capability. … short notice. Identify electro-mechanical system faults and, where unable to provide solutions directly, liaise closely with internal stakeholders to identify and provide solution. Act as ambassador for the Service and Support department and promote and advocate for the department in a professional manner when carrying out the duties of the position. Other Service and Support administrative tasks More ❯

on delivering responsive, high-quality support across Microsoft 365 environments, on-premises and hybrid Active Directory setups, and full network installations. Our growing team values initiative, curiosity, and a customer-first mindset. Position Summary: We are looking for a passionate and eager-to-learn Junior IT Engineer to join our team in an apprenticeship or entry-level capacity. You … family with IT issues, tinkered with networks, or explored IT projects in your own time. You will work alongside senior engineers to gain hands-on experience supporting our diverse customer base, which ranges from single-person businesses to organizations with 300 users. You’ll help deliver IT support and services including Microsoft 365 administration, on-premises and hybrid Active … first-line IT support, escalating issues as needed to senior team members. Assist with telephony systems and broadband installations for clients. Accurately document solutions, configurations, and procedures. Deliver excellent customer service to a wide range of clients, from sole traders to larger organisations. Take part in ongoing training and learning to develop your IT skills. Training Firebrand’s More ❯

possible, don’t miss out on this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint hearted, it’s exciting, fast … be passionate, ambitious, money motivated and driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries as it’s such a multifaceted role where no day is the same! You will start to build your own mini business … positively to feedback and training. Strong desire to provide a positive candidate experience. Punctual, dependable, and committed to delivering results. Internship or part-time experience in an office, sales, customer service, marketing of events planning (Desirable but not essential) Understanding of the recruitment process or interest in the recruitment industry What do you get in return? Competitive basic More ❯

bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯

bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training More ❯

the following skills: Key Skills & Experience 6 months or 1+ years of solid commercial IT support experience or a passion for IT demonstrated by having IT qualifications and good customer service and team working skills. The following knowledge in IT support would be good to have: Windows 7 and 10, Active Directory, DNS and DHCP. Excellent customer service skills including dealing with different types of customers including good face to face skills, dealing with customers over the phone and by email and remotely. A driving licence and car is essential for this role, as there will be travel to different sites within the Sheffield area. Company Benefits 25 days per year + Bank Holidays More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

the business, giving you the chance to collaborate with colleagues at all levels. Youll: Maintain workflows, troubleshoot issues, and support users with training and guidance Work closely with the Service Desk to test new functionality and explore system developments Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement Youll be part of a team, where … expenses, planner and payroll/HR modules Experience working in a busy financial environment, providing system administration and analytical support Experience providing user training and maintaining training materials Excellent customer service skills, with experience handling support calls and diagnosing user issues Strong PC and spreadsheet skills AAT Accounting Qualification or equivalent experience Commitment to continuous professional development, with … Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place More ❯

business, giving you the chance to collaborate with colleagues at all levels. You’ll: · Maintain workflows, troubleshoot issues, and support users with training and guidance · Work closely with the Service Desk to test new functionality and explore system developments · Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement · You’ll be part of a team … expenses, planner and payroll/HR modules · Experience working in a busy financial environment, providing system administration and analytical support · Experience providing user training and maintaining training materials · Excellent customer service skills, with experience handling support calls and diagnosing user issues · Strong PC and spreadsheet skills · AAT Accounting Qualification or equivalent experience · Commitment to continuous professional development, with … Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place More ❯

Enterprise Security Service Engineer Leeds/West Yorkshire Salary: Up to £42,000 + Company Car + Full Benefits Package Location: Leeds/West Yorkshire (Field-Based) Are you a skilled and driven Security Service Engineer looking to take the next step in your career with a leading enterprise solutions provider? We are seeking a highly capable and … experienced Enterprise Security Service Engineer to join our growing team, delivering exceptional service across key commercial and enterprise client sites throughout Leeds and West Yorkshire. The Role: As an Enterprise Security Service Engineer, you will be responsible for the service, maintenance, and fault diagnosis of high-end electronic security systems across a portfolio of blue-chip … and enterprise-level clients. This role offers a dynamic environment with exposure to a wide range of cutting-edge security technologies. Key Responsibilities: Service, repair, and maintain enterprise-level CCTV, Access Control, and Intruder Alarm systems Respond to reactive maintenance issues across client sites Carry out system diagnostics and fault finding Ensure all work is completed to industry standards More ❯

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end … operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯

times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: ?We currently have vacancies for a Network Operation Technicians Technician to join Customer Field Services department to … Halifax, Huddersfield and Wakefield. Applicants should live within a reasonable commuting distance from our Esholt wastewater?site and be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type: ?The permanent opportunities are working rotational 40-hour work patterns on a 4 on 4 off basis (No standby included … wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: As our? Network Operation Technician ,?you More ❯

times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location:? We currently have vacancies for a Network Operation Technicians Technician to join Customer Field Services department to … Colburn, Ripon and York. Applicants should live within a reasonable commuting distance from our Knostrop wastewater?site and be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type:? The 4 permanent opportunities are working rotational 40-hour work patterns on a 4 on 4 off basis (No standby … wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in: As our? Network Operation Technician ,?you More ❯

times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location: ?We currently have vacancies for our Network Operation Technicians to join Customer Field Services department to cover … Doncaster. Applicants should live within a reasonable commuting distance to our Blackburn Meadows and Thorne wastewater?site and be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type: ?The permanent opportunities are working rotational 40-hour work patterns on a 4 on 4 off basis (No standby included … wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in! As our? Network Operation Technician ,?you More ❯

that keep people moving safely and efficiently across the UK and Ireland . SWARCO The Better Way. Every Day. What you will do We have a vacancy for a Service Delivery Manager - based in Dublin. Responsibilities include: Maintaining and publishing an integrated master schedule (PPM, statutory inspections, projects, reactive works). Reviewing and approving risk assessments/method statements … completion. Monitoring live work orders; intervening when SLA risk thresholds reached; re prioritise resources dynamically. Tracking technician utilisation, travel efficiency, and first time fix rates; implement improvement actions. Reviewing customer service review pack: performance vs. KPIs, safety metrics, incident log, variations register, improvement actions, forecast. Conducting routine field quality audits; capture non conformances and close out actions. Managing … record leading dispersed field based technical teams (electrical/mechanical/ITS/communications or similar infrastructure environments). Demonstrated success delivering against contractual SLAs/KPIs in a customer facing service environment. Evidence of building and managing work programmes balancing planned and reactive workload. Experience auditing and enforcing compliance with H&S and quality procedures. Commercial awareness More ❯

make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from … an accurate and up to date record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our … including unassigning equipment and preparing hardware for the next potential user. Triaging old and new issues within the proper channels to give a more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business More ❯

make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from … an accurate and up to date record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our … including unassigning equipment and preparing hardware for the next potential user. Triaging old and new issues within the proper channels to give a more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise Service Level Agreement (SLA) - In line with business More ❯