1 to 25 of 212 2nd Line Support Jobs

IT Service Desk Analyst - 1st & 2nd Line IT Support

Hiring Organisation
Mackenzie Jones IT
Location
North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some … Analyst, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, IT Helpdesk Analyst, Helpdesk Analyst, IT Support Technician, Desktop Support, End User Computing, EUC, Microsoft ...

2nd Line Support Engineer

Hiring Organisation
Bidwells LLP
Location
Cambridge, East Anglia, United Kingdom
Employment Type
Permanent Contract, On-site
experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer … with people and taking ownership, with plenty of scope to develop their technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business ...

2nd Line Support Engineer Cambridge Group Operations

Location
Cambridge, England, United Kingdom
experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer … with people and taking ownership, with plenty of scope to develop their technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business ...

2nd Line IT Support

Hiring Organisation
Sterling Bridge Limited
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£40,000
Role: 2nd Line IT Engineer (Project Engineer) Location: Bournemouth Salary: £33,000 – £40,000 IT Infrastructure Projects | Cloud Technologies | Technical Troubleshooting & Career Progression We're partnering with a growing technology services business in Bournemouth that specializes in delivering reliable IT infrastructure and cloud solutions to a diverse … portfolio of clients. They're now looking for a 2nd Line IT Engineer/Project Engineer to join their technical team, offering an excellent opportunity for someone with a strong IT support background who wants to become more involved in infrastructure projects, technical implementations ...

2nd Line Support Engineer

Location
Salford, England, United Kingdom
2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise in a growing ...

2nd Line Support Engineer

Location
Pendlebury, England, United Kingdom
2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking for a skilled … customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family . This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical expertise ...

2nd Line Support Engineer

Location
Saffron Walden, England, United Kingdom
Focus IT has the pleasure with working alongside a growing IT solutions client. Our client is hiring a 2nd Line Support Engineer to join their small and dynamic team where you will continue to develop your technical skills. As the 2nd Line Engineer, you will handle incoming technical support incidents, requests, and changes. 2nd Line Support Engineer provides updates and ensure ongoing customer communication is maintained. 2nd Line Support Engineer will help with the resolution of calls ranging ...

IT Support Technician - 2nd Line

Hiring Organisation
Mackenzie Jones IT
Location
Rickmansworth, Buckinghamshire, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£36000 - £40000/annum c£36k - £40k + Benefits Package
Support Engineer - 2nd Line Support - Permanent c£36k - £40k + Benefits Package Rickmansworth, South East Buckinghamshire - Full-Time Onsite - Monday to Friday. Education Sector Experience Preferred - Current or Previous Experience Must be Eligible to work in the UK Start Date - Immediate Start 2nd … infrastructure improvements, assist with IT projects & contribute to the ongoing reliability, security & performance of the school's IT systems. Technical Skills Required: 2nd Line IT Support: Troubleshooting Hardware, Software, Networking & Infrastructure issues through to root-cause resolution. Microsoft 365: Strong Administration across Microsoft ...

2nd Line Support Engineer

Location
Northampton, England, United Kingdom
2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure ...

2nd Line Support Engineer

Hiring Organisation
Candour Solutions Limited
Location
North West, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£35,000
Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

2nd Line Support Engineer

Hiring Organisation
OFWAT
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Temporary Contract, Hybrid
Salary
£30,000
Join Ofwat's IT Operations Team as a 2nd Line Support Engineer This is a fixed-term appointment until 31 December 2027. There is a possibility of the role being extended or converted to permanent as plans for new regulators for England and Wales develop. … moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role The 2nd Line Support Engineer will be working for the Head of IT Operations and within the Corporate Enablers Directorate. ...

2nd Line IT Support / Service Desk Engineer

Location
Belfast City District, Northern Ireland, United Kingdom
2nd Line IT Support/Service Desk Engineer Contract Opportunities | Belfast/Northern Ireland | £180-£220 per day Are you an experienced 2nd Line IT Support Engineer or Service Desk Engineer looking for your next contract opportunity? I'm keen … speak with IT Support Engineers, 2nd Line Support Engineers and Service Desk professionals across Northern Ireland who are open to contract work, particularly those with experience supporting Microsoft environments and business‐critical IT services. I'm interested in connecting with both immediately available ...

1st - 2nd Line IT Support Engineer / Helpdesk Analyst

Hiring Organisation
Pro-Connexions
Location
Potters Bar, Hertfordshire, EN6 3AR, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum £28-£32k + Skill development & + Ben
2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment … Successful 1st – 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that ...

2nd Line Support

Hiring Organisation
Reed Technology
Location
Romford, London, United Kingdom
Employment Type
Contract
Contract Rate
£200 - £220/day
2nd Line IT Support Engineer Romford | Education Sector | £200-£220 per day | 3-Month Contract Enhanced DBS required (DBS Update Service preferred) We are recruiting for a 2nd Line IT Support Engineer to support a group … schools across the Romford area . This is an initial 3-month contract starting in Mid-November. Key Responsibilities Provide 1st and 2nd line IT support to staff across multiple school sites. Troubleshoot hardware, software and Microsoft-related issues. Manage and resolve service desk tickets ...

2nd Line Support

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, South East, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£33,000
Role: 2nd Line Engineer (Project Engineer) Location: Southampton Salary: £28,000 – £33,000 IT Support & Technical Projects | Networking & Systems | Career Development Are you an IT professional looking to take your technical experience further? We're recruiting for a 2nd Line Engineer (Project … hands-on with technology, can work through problems independently and wants to continue developing their technical capabilities. Whether you're looking to strengthen your 2nd Line expertise or move towards a more project-driven engineering career, this role provides a platform to build on your existing experience. ...

2nd Line IT Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Salisbury, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £37000/annum
2nd Line IT Support Engineer Location: Salisbury, Wiltshire (Hybrid Working) Salary: Up to £37,000 + 20% Bonus Benefits: 25 days' holiday + bank holidays, private healthcare, pension, life assurance and more Our client, a leading organisation in the IT and technology sector, is looking … experienced 2nd Line IT Support Engineer to join its growing technical support team in Salisbury. This is an excellent opportunity for a technically strong, customer-focused IT professional who enjoys taking ownership of complex technical issues and delivering high-quality support ...

2nd Line Support

Hiring Organisation
First Recruitment Services
Location
Shoreham-by-Sea, West Sussex, United Kingdom
Employment Type
Permanent
Salary
£25000/annum Free parking, hybrid working
growing and innovative software business based in Shoreham-by-Sea is looking to add a 2nd Line Support to its Client Services team. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a customer-first mindset to take ownership of issues … eligible for insurance, if you do not match the criteria, you will need to have access to your own vehicle. As a 2nd Line Support, your key responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage ...

Senior 2nd Line Support Engineer

Hiring Organisation
1 Tech Staffing Ltd
Location
Kingston upon Thames, Greater London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
Senior 2nd Line Support Engineer MSP/IT Solutions Salary up to £50,000 We are looking for an experienced Senior 2nd Line Support Engineer to join a growing MSP, supporting a range of professional services clients. This … great opportunity to work with modern Microsoft technologies in a fast-paced, client-focused environment. Role Overview Resolve escalated 2nd line issues across desktop, cloud, networking, and infrastructure. Support Microsoft 365, Azure, Entra ID, Intune, and Windows Server environments. Troubleshoot complex technical issues and manage ...

2nd Line Support Engineer

Location
City of Edinburgh, Scotland, United Kingdom
2nd Line Support Engineer Location: Scotland Contract Type: Permanent/Full Time Closing Date: Nov 10th, 2026 Ref: 1743450 2nd Line IT Support Engineer Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line … system upgrades and infrastructure deployments Mentor and support junior members of the service desk team Skills & Experience Required Previous experience in a 2nd Line IT Support position Strong Microsoft 365 administration skills Experience with Active Directory, Entra ID and Intune Knowledge of Windows ...

1st/2nd Line IT Support

Location
Portishead Point, England, United Kingdom
/2nd Line IT Support Up to £31,000 | Central Bristol I'm recruiting for an 1st/2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This is a varied position … offering a blend of 1st/2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills within a collaborative environment. You’ll be supporting users across the business while also contributing to technology ...

1st/2nd Line IT Support – Bristol

Location
West of England, England, United Kingdom
/2nd Line IT Support Up to £31,000 | Central Bristol I’m recruiting for an 1st/2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This is a varied position … offering a blend of 1st/2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills within a collaborative environment. You’ll be supporting users across the business while also contributing to technology ...

2nd Line Support Engineer

Location
Ilkley, England, United Kingdom
Second Line Support Engineer We are looking for an experienced and technically skilled Second Line Support Engineer to join our dynamic and fast paced Support Team. As a Second Line Support Engineer, you will handle more … complex and advanced technical issues that cannot be resolved by the first line support team. You will be responsible for in-depth troubleshooting, managing escalations, and working closely with third line engineers and other technical teams to ensure quick resolution of issues. This role ...

2nd Line support engineer - chance to become 3rd (plus training) Leeds REF 936

Location
Leeds, England, United Kingdom
2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank … holidays + Birthday off -Company laptop As a result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line ...

2nd Line Support Analyst Location: Camberley Report to: EIT Helpdesk Team Leader Hours

Location
Camberley, England, United Kingdom
needs of large-scale organisations. In this realm, managed services play a pivotal role by providing enterprise customers with end-to-end IT support, including network and connectivity management, cloud and hosting solutions, cybersecurity, unified communications, and continuous IT support. These services ensure robust infrastructure management, proactive monitoring … involves proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the 2nd Line Team Leader, your responsibilities will include a mix of proactive monitoring and maintenance, as well as business-as-usual support. ...

2nd line Support Engineer (On-site)

Location
Greater London, England, United Kingdom
2nd line Support Engineer (On-site) Department: Service Management Employment Type: Permanent - Full Time Location: Bristol Description Hello and welcome to Wanstor! We are looking for a 2nd Line Support Engineer to join our Wanstor team embedded within … documentation. Provide approachable, customer-focused support, explaining technical issues and next steps in plain language. What You'll Need Experience in a 2nd line (or strong 1st line stepping up) support role within an MSP or fast-paced, multi-site environment. ...