126 to 150 of 273 2nd Line Support Jobs

Desk Side and Technology Support Analyst (2nd line support) Location: London, Victoria Job Type: Full-time Salary: Competitive A new exciting permanent opportunity has become available for a Desk Side and Technology Support Analyst to join a dynamic IT team. This … role is crucial for ensuring the resolution of all 2nd Line incidents and service requests within the specified region. The ideal candidate will have a robust understanding of technology coupled with exemplary customer service skills to manage and resolve issues efficiently and effectively. Day-to-day of … the role: Manage and prioritise all 2nd line incidents and requests according to defined SLAs, ensuring 100% adherence to best practice guidelines. Perform general troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT hardware, record, and track assets More ❯

challenges? We're partnering with an award-winning, fast-growing Managed Service Provider (MSP) based in Central London. They're looking for a skilled 2nd Line Support Engineer to join their friendly, high-performing Service Desk team. The Role You'll be a key player … Your day-to-day will involve a mix of hands-on technical troubleshooting, team collaboration, and client interaction. ️ What You'll Be Doing Delivering 2nd line IT support to customers across hardware, software, and network issues. Acting as an escalation point for junior analysts, supporting … Conducting occasional on-site client visits in London. What We're Looking For 3+ years in an IT support role, with solid 2nd line experience. Strong troubleshooting skills across Microsoft 365, Windows 11, and macOS. Working knowledge of IT security tools (firewalls, antivirus, data protection More ❯

Career Opportunities: Graduate 2nd Line Support Analyst (10668) Requisition ID 10668 - Posted - Experience: 1 year - Consulting - Location: Various - Job Solidsoft Reply, a Reply Group company, specializes in developing digital healthcare solutions focusing on patient safety and closed-loop medicine management. We partner with healthcare organizations … in our field, delivering software and services via a team of highly skilled professionals. Visit us at www.solidsoft.reply.com. Role Overview: We are seeking a 2nd Line Support Analyst to join our Support & Operations team. Reporting to the Service Desk Manager, you will provide … initial response support to customers, managing customer requests, incidents, and problems. You will monitor critical healthcare systems utilizing Microsoft Azure technologies, and communicate complex technical issues effectively with global customers and internal teams. The role involves some out-of-hours, on-call, and shift work. Responsibilities: Act as More ❯

Join or sign in to find your next job Join to apply for the Field 2nd Line IT Support Engineer role at TieTalent 2 weeks ago Be among the first 25 applicants About the Role Field 2nd Line IT Support … day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region. With over a … decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse range of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities Supporting client IT environments remotely and on-site, providing More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar … This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer or IT Technician. 37.5 Hours per week. More ❯

Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to … proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated … with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

Role: 2nd Line Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. … Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with More ❯

Role: 2nd Line Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. … Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. … Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. … Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the … a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in … an IT support or technician role What we offer: 23 days of holiday plus bank holidays and an extra day for personal occasions Paid day to volunteer for a charity Healthcare Cash Plan for various healthcare services and Virtual GP access Recognition Hub and E-card collection for More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work … based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression … Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to step up? Do you enjoy variety, solving issues both remotely … Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s … Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused More ❯

IT Support Engineer – 2nd Line | Seaford, East Sussex | Up to £40,000 | Onsite Our client is hiring a self-sufficient, hands-on 2nd Line IT Support Engineer to join their team in the Seaford area. This fully onsite role is … support tickets and contributing to IT infrastructure projects What we’re looking for: ✔️ 3+ years of IT support experience ✔️ Strong 2nd line skills and a proactive, independent mindset ✔️ Comfortable being the go-to IT contact onsite What’s on offer: ✅ £40,000 salary More ❯

Join to apply for the IT 2nd Line Support Engineer role at Aventum Group Who We Are Since its inception, Aventum Group has sought a different approach to insurance. We are on a mission to be the ‘most inspiring specialty (re)insurance group in the … benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team, responsible for leading and overseeing IT support … associated entities. We seek a candidate eager to develop personally while ensuring the business needs are met and expectations exceeded. This role involves support in all aspects of IT across the group. Tickets are submitted via email to our Helpdesk (Zendesk) and must be resolved in line More ❯

1st/2nd Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Application support in an MSP environment. This is a 3 month contract paying up to £120/… UK. They deliver both on-premises and cloud-based solutions to their clients. What will you be doing? Coming in as a 1st/2nd Line Technician, one day won't be the same as the next, ideally you will be the first port of call for … submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, First Line, Second Line, O365, Communication, Active Directory, Application Support More ❯

this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every … in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the … have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across More ❯

Job Title: 2nd Line IT Support Advisor We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. Providing a high level of customer service is pivotal to their … you can grow, develop your skills , and build a long-term career , this is the opportunity for you! Responsibilities and Requirements: Experience in a 2nd line support capacity – telephone, email, etc. Knowledge of Active Directory Experience with Exchange Networking skills – DNS, Firewalls, Routers Desired Skills More ❯

Job Opportunity: 2nd Line IT Support Advisor We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. Providing a high level of customer service is pivotal to their … you can grow, develop your skills, and build a long-term career, this is the opportunity for you! Responsibilities and Requirements: Experience in a 2nd line support capacity – telephone, email, etc. Knowledge of Active Directory Experience with Exchange Networking skills – DNS, Firewalls, Routers Desired Skills More ❯

Job Description: IT 2nd Line Support Engineer Company Overview Since its inception, Aventum Group has sought a different approach to insurance. We aim to be the 'most inspiring specialty (re)insurance group in the world'. At Aventum, our people are at the core of … the group. Our benefits package is flexible, allowing employees to tailor their benefits to meet their individual needs and goals. Role Summary The IT 2nd Line Support Engineer will be part of the IT Service Desk Team, responsible for leading and overseeing IT support … Zendesk, and ensuring SLA adherence. Role Responsibilities Maintain a 99% SLA compliance. Follow correct procedures for joiners, changers, and leavers. Provide end-user support for IT applications. Administer cloud-based applications, including Microsoft 365. Support and set up IT equipment such as mobile phones, PCs, routers More ❯

11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers … and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications and updates to More ❯

Social network you want to login/join with: 2nd Line IT Support/White Glove Service, west london col-narrow-left Client: Eutopia Solutions Location: west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted … 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud to announce that they further increased their multi-billion dollar global revenue by over More ❯

Social network you want to login/join with: 2nd Line IT Support/White Glove Service, london (city of london) col-narrow-left Client: Eutopia Solutions Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right … Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud to announce that they further increased their multi-billion dollar global More ❯

work and have a real impact in Quantum's future development. Main duties and responsibilities: Deal with all user queries and act as the 2nd line but also 1st and some 3rd line Support users both over the phone, using our remote tools … join our team and in return we will provide the following rewards & benefits : Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life. Company Pension Scheme (after 1 years service) Free DBS check Access to retail discounts and offers … able to offer sponsorship to candidates at this time. If you would like to find out more about this opportunity, please visit our website 2nd Line Support Engineer - Quantum Care . If you have any issues with completing our online application form, please contact the More ❯