176 to 200 of 213 2nd Line Support Jobs

Sussex Police Headquarters, Lewes, is recruiting a Devices Technician to join the Digital Data & Technology IT team. You will provide second‐line support for endpoint devices (desktops, laptops, mobile devices), manage tickets using ITIL and Halo ITSM, and travel across Sussex and Surrey to support ...

Technician to join our school IT team as soon as possible. The role focuses on delivering high-quality first and second-line IT support to staff and students within the school environment. You will be involved in maintaining IT infrastructure, supporting Microsoft 365 services, and contributing ...

your career you'll find a place to belong, contribute, develop and we'd love to hear from you. Provide Level 2 IT support to all Antares Global staff, taking ownership of incidents, problems and service requests that require second-line technical investigation and resolution. … will maintain clear records and keep users updated within agreed SLAs, follow the ITIL processes used by the IT Department, and escalation in line with documented procedures where specialist assistance is required. The role will proactively manage assigned ticket queues and maintain knowledge of new applications, tools ...

Elmdale IT Services in Reading is seeking a friendly IT Support Engineer to join our technical team, providing first and second line support remotely and on client sites. You will handle everyday IT issues, investigate faults and assist with installations and maintenance of client ...

AECOM is seeking an IT Support Specialist to join the Europe region, covering the Manchester office. The role focuses on second-line support for staff, handling hardware, software and OS issues across Windows and macOS, with Microsoft 365 knowledge and strong ticketing discipline. ...

Fujitsu Limited in the United Kingdom is recruiting a 2nd Line Messaging Engineer to join a team of messaging specialists. You will manage and support enterprise messaging services, focusing on Exchange and Skype for Business, with daily liaison to customers and stakeholders. You will resolve ...

Group in Doncaster is seeking an IT Support Analyst to provide second-line technical support across the business. You will manage hardware, software and system issues and act as escalation point for the 1st Line Service Desk. Prior experience within a busy ...

Fuse Energy is seeking a hands-on 2nd Line IT Engineer to maintain our day-to-day IT environment across two London offices, ensuring reliable operation of applications, infrastructure and end-user hardware. The role involves managing Google Workspace, Iru, Revolut People, Linear, and automating tasks with ...

Nexus Jobs Limited in London is seeking a 2nd Level Treasury Infrastructure Systems Support Engineer for the FIS Integrity platform in a hybrid London role, with partial work-from-home. You will investigate and resolve complex incidents, monitor systems, and collaborate with treasury, infrastructure and security teams ...

solid grounding in IT support who wants to build their skills in modern workplace technology. What you'll be doing Providing second-line support for end-user technology, including laptops, mobile devices, software, user access and collaboration tools Troubleshooting and resolving incidents and requests … over Teams, by phone and in person Escalating complex issues to the right engineering teams with clear, detailed information Delivering a high-quality support experience for senior leaders and executive colleagues Carrying out desk-side support and planned visits to our offices and sites Supporting ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation ...

Method IT Ltd. is looking for a Second Line Liaison Technical Support Analyst to join a busy Service Desk team in a Southend-on-Sea based MSP. You will act as a point of escalation between first/second line engineers … line/project engineering team, supporting customers with first and second line issues. You will report to the Service Desk Manager and work within a Microsoft-centric environment, covering remote and on-site tasks as part of a rotating schedule, with on-call requirements #J ...

your business. We are dedicated to fulfilling our promise to make your business thrive. Job Description We are looking for a new Technical Support Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers … role for you. The extent of your duties will include but are not limited to: Working amongst a technical helpdesk, providing support to circa 3000 UK schools. Supporting a range of technologies Custom products designed and developed in house VoIP and WiFi solutions Backup and recovery solutions Microsoft ...

award-winning communications company seeks an IT Support Contractor in Sutton-in-Ashfield. Responsibilities include providing first and second line help desk support, maintaining the telephone system, and managing server backups. Candidates should have A level qualifications in computing or business, experience … Windows and MS Office support, and teamwork skills. This 6-month contract offers an attractive salary of £24,000, with working hours from 8:30 to 17:00. #J-18808-Ljbffr ...

Zaizi Limited is seeking a security-minded IT Support Engineer … oversee day-to-day service desk operations and support our cloud infrastructure. Reporting to the IT & InfoSec Manager, you will handle 1st, 2nd, and some 3rd line issues, train users, and enforce robust security controls across M365 and Azure. You will work onsite ...

implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM. Role: Design and operational … drive a common understanding of business requirements and I&AM services, ensuring business owners understand their responsibilities. Challenge business requests where not in line with security policy or risk guidelines. Act as escalation point for team members to discuss with business owners. Acts as escalation point for lower ...

seeking an IT Technician for a fully onsite role in a well‐established educational environment. You will join a busy IT team and support staff and students, ensuring secure, reliable technology services and infrastructure. Reporting to the IT Manager, you will manage 365 services, AD, Teams, SharePoint ...

Liberty Blume, part of Liberty Global, is hiring a People Systems HR Systems Specialist in Bradford. The role supports delivery and ongoing assistance across our HR systems platforms, working with HR and payroll teams and ...

Together is seeking a Desktop Support Engineer to join the Service Desk, providing proactive IT support across the business from our office in Cheadle. You will handle incidents via phone, email, and on-site interactions, manage the support queue, and maintain accurate records while … with IT teams to improve services. The role emphasizes ITIL alignment, knowledge sharing, and contributing to projects, with focus on secure, reliable endpoint support and RBAC-aware administration. #J-18808-Ljbffr ...

well-established support company in Reading seeks a motivated support engineer to enhance their team. Responsibilities include being the first contact for technical assistance, qualifying customer problems, and providing both on-site and remote support. Ideal candidates will have over 2 years in support ...

Wavenet in the UK is seeking a Technical Support Engineer to join our Service Desk, helping customers get the most from our cybersecurity, communications and connectivity solutions. As part of the team you will be the first point of contact for service desk cases, handling IT support, networking, VoIP, and cloud services, with travel around London to support customers. You will gain hands-on experience across security, networks, servers, firewalls and Microsoft 365/Google Workspace while #J-18808-Ljbffr ...

manage Microsoft Exchange, and handle networking tasks. The role will also involve on-site work and practical deployments. You will provide escalation support to the help desk, assist with setup of servers, firewalls, routers and wifi, and support project planning and implementation, including site visits ...

Proactive Appointments Limited is seeking a proactive Systems Support Engineer to join the technical team in a hybrid role across Northampton and London. You will provide day-to-day support for Microsoft 365, Azure AD and Exchange Online, plus Zoho CRM and related Zoho apps. ...

versions Advanced network troubleshooting Firewall configuration DNS, DHCP, TCP/IP and internet routing IT best practices and configurations Role: Providing escalation support to the help desk Setup and configuration – Servers, firewalls, routers, wifi Help with project planning and implementation Going to site to help with installations ...

acting as the single point of contact for clients and ensuring timely updates. This demanding role involves administration of customer infrastructure, delivering second-line support, and proactive maintenance across Windows Server, Azure, Exchange/Office 365, and network tech, with occasional on-site work ...