76 to 100 of 212 2nd Line Support Jobs

Role: 2nd Line Engineer (Project Engineer) Location: Southampton Salary: £28,000 - £33,000 IT Support & Technical Projects Networking & Systems Career Development Are you an IT professional looking to take your technical experience further? We're recruiting for a 2nd Line Engineer (Project ...

from you.Provide Level 2 IT support to all Antares Global staff, taking ownership of incidents, problems and service requests that require second-line technical investigation and resolution. The role is not primarily responsible for initial service desk triage but may be required from time to time. … SharePoint and OneDrive.* Knowledge of Service Management tools, systems and procedures.* Strong troubleshooting and analytical skills, with the ability to investigate and resolve second-line technical issues.* Working knowledge of PowerShell scripting for administration and support.* Practical experience creating, maintaining and troubleshooting Microsoft Power Automate flows, approvals ...

Highly regarded, growing company with a reputation for excellent customer service/support need an additional 2nd line support Engineer/help-desk Engineer to support their current growth plans. The company provide enterprise-level IT expertise to businesses … other vendor certifications will be offered as well as good range of benefits and opportunities to progress for good help-desk/support people. Salary Boost Free parking Lots of training and opportunities to gain accreditation Microsoft, VMware etc Pension ongoing training laptop Happy, friendly office. Requirements Most ...

Second Line Liaison Technical Support Analyst You will be part of a busy Service Desk Team. The primary function will be to assist Customers with first and second line support issues, with a particular focus on acting as a point of escalation …/liaison between the first/second line engineers and the 3rd line support/project engineering team. About Method IT Method IT are a Microsoft Gold Certified Managed Service Provider, based in Southend on Sea. We hold ISO9001, ISO 27001, Cyber Essential Plus ...

growing IT support company in Weybridge seeks a 2nd line support Engineer to join their team. This role involves providing exceptional IT support to customers and ensuring excellent service delivery. The ideal candidate will have a customer-focused mindset ...

leading software solutions provider in Sutton Coldfield seeks a Support Analyst to deliver 2nd line support for business applications. The role involves troubleshooting, documenting processes, and supporting various technologies. Ideal candidates will have exposure to IIS, SQL Server, and scripting. This position offers ...

Hamilton Barnes is recruiting two 2nd Line IT Support Engineers for a private healthcare provider in Earls Court, London. The role is on-site, offering day-to-day autonomy in a hospital environment and a fast-track start on a 3‐month contract. You will … resolve 2nd line incidents, troubleshoot a range of hardware and software issues, and support Microsoft 365, Windows and AD. This hands‐on position involves working with service desk teams, with strict SLAs and onboarding/offboarding tasks. #J-18808-Ljbffr ...

seeking a 2nd Line IT Support/Service Desk Engineer on contract. The role covers first and second line support, Windows 10/11, Microsoft 365, AD/Entra ID, and SLA-driven incident management. Ideal candidates will have strong ticketing ...

Personnel Ltd. is seeking a Second Line IT Support professional in Birmingham to join its IT team. You will provide 2nd line support across hardware, software and Microsoft 365, and assist with infrastructure, security and IT projects in a modern Microsoft ...

Corpay is hiring a 2nd Line Support Specialist for the UK Product Support division, based in the Sheffield office. You will provide expert advice and problem solving to customers, manage incidents and liaise with IT teams, while working in an agile sprint environment. ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

East Riding ICT Services seeks a capable IT support professional … deliver high-quality customer services across schools and businesses within the East Riding. You will provide both on-site and remote 1st and 2nd line support, ensuring tasks meet SLAs and cost targets while supporting new digital technologies to improve learning and operations. The role ...

Join Ofwat's IT Operations Team as a 2nd Line Support Engineer This is a fixed-term appointment until 31 December 2027. There is a possibility of the role being extended or converted to permanent as plans for new regulators for England and Wales develop. ...

Vistry Group is hiring a Service Desk Analyst for our Cheltenham office. You will resolve incidents on first call using 1st and 2nd line support knowledge, escalating when needed. The role offers agile working options, a competitive salary plus annual bonus, and a comprehensive benefits ...

Sharp Business Systems France is looking for a 2nd Line Support Analyst to join their team in High Wycombe. This role involves delivering high-quality technical support while managing support tickets and maintaining strong client communication. Ideal candidates will have … least 2 years of IT support experience and a passion for developing technical skills. Benefits include extensive annual leave and opportunities for career development. #J-18808-Ljbffr ...

Focus Group (UK) is seeking a skilled Technical Support Advisor for 2nd line support in Shoreham-by-Sea. You will handle escalated incidents across Microsoft 365, Windows Server and networking, working with customer IT teams and external suppliers to drive resolution. This hybrid ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation … point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer projects including ...

White Label IT is seeking a 2nd Line Support Engineer in Farnborough to handle escalated tickets and own problems end-to-end. You’ll troubleshoot Microsoft 365, Exchange Online, Entra ID and Intune, and diagnose network issues across firewalls, VPNs and switches. You’ll support Windows Server/Active Directory and help mentor 1st line engineers. The role is full-time and office-based at our Farnborough site, offering exposure to a variety of IT environments and progression into 3rd line and #J-18808-Ljbffr ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Goaco Ltd in Ebbsfleet is seeking an IT Support Engineer & Cyber Security professional to provide 2nd line support and troubleshoot hardware and software issues. The ideal candidate should have a minimum of 3 years in IT support, experience with Microsoft ...

Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary … + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support who is looking to develop their technical capabilities and progress towards more advanced infrastructure and cloud technologies click apply for full ...