76 to 77 of 77 2nd Line Support Jobs

requests, ensuring tickets are created, updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll lead the resolution of exceptions by identifying root … implementing fixes. Youll coordinate access for critical or sensitive activities, working with senior external stakeholders to validate permits, approvals, and authorisations in line with customer protocols. Youll also verify advanced security clearances for high-security or restricted sites, ensuring full compliance every time. Well look ...

Would you like to work for a well-established and growing IT Managed Service Provider, known for delivering high standards and excellent customer service? Our client has been supporting businesses for over 17 years, providing ...