76 to 100 of 310 2nd Line Support Jobs

IT Support Technician (1st/2nd Line) - London Join to apply for the IT Support Technician (1st/2nd Line) - London role at Experis UK IT Support Technician (1st/2nd Line) - London Join to … apply for the IT Support Technician (1st/2nd Line) - London role at Experis UK Get AI-powered advice on this job and more exclusive features. I am looking for an IT support professional with exceptional customer service skills to join a London … Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills And Experience Previous experience in IT support or a helpdesk role. Familiarity with Active More ❯

Deskside IT Support/2nd Line IT Support Join to apply for the Deskside IT Support/2nd Line IT Support role at CBRE UK . Role Overview We are seeking a candidate with 2nd Line Field/Deskside support experience who possesses exceptional technical knowledge of desktop deployments, hardware peripherals, and workstation decommissioning/recommissioning. Key Responsibilities Assist with reported deskside IT related queries via walk-ups, email, and phone. Investigate and evaluate reported end user problems, failures, and … status and resolutions. Conduct daily checks of printers and meeting room AV equipment to ensure uptime and minimal business disruption. Candidate Requirements Experience in 2nd Line Field/Deskside support. Strong technical knowledge of desktop deployments, hardware peripherals, and workstation lifecycle management. Experience supporting Windows More ❯

customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our company's technology runs smoothly. As an onsite 2nd Line Support Technician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next … step in your career, you will work closely with our IT professionals to resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to More ❯

2nd Line Software Support Technician Location: Worsley, Manchester, M28 3QW Salary: £28-32k pa dependent upon experience Contract: Full-Time, Permanent Hours: 9am - 5pm Mon to Friday, a total of 37.5 hours per week Benefits: • A competitive annual salary of £28-32k dependent … rapid period of growth and is seeking high quality additions to our small and versatile team to support that growth moving forward. 2nd Line Software Support Technician - the Role: We are seeking an experienced individual, capable of • Delivering frontline technical support … Take ownership of incidents assigned to you and managing them through to resolution. • Rota-based -contribution to out-of-hour support provision. 2nd Line Software Support Technician - The candidate: • Proven experience of supporting MySQL/SQL bespoke database applications and working with AWS More ❯

Join to apply for the 2nd Line Support Engineer role at Collaborative Reasoning . Quantum Care is a not-for-profit organization providing high-quality care services for over 2,000 older people across Hertfordshire, Bedfordshire, and Essex. The ideal candidate will have a passion … Opportunities to contribute to project work and influence Quantum's future development are available. Main Duties and Responsibilities Handle all user queries, acting as 2nd line support, and also providing 1st and some 3rd line support. Support users via phone, remote … range of candidates eligible to work in the UK. Please note we are currently unable to offer sponsorship. For more information, visit our website: 2nd Line Support Engineer - Quantum Care . If you encounter issues with the online application, contact our HR team at More ❯

2nd Line Technical Support Analyst - Contractor Join to apply for the 2nd Line Technical Support Analyst - Contractor role at Surrey Satellite Technology Ltd (SSTL) . Role Overview: Responsible for the successful resolution of tickets assigned to the Service Desk Technical … for all client computing. Support and develop the team to a senior level. This role sits inside IR35 . Key Responsibilities Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for … Specification Qualifications: Certificate or Diploma in computing (or equivalent). ITIL or equivalent qualifications are an advantage. Experience: At least 5 years in a 2nd line or senior 2nd line role, supporting hardware, cloud applications (e.g., M365), and broad technical applications. Skills: Good knowledge More ❯

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health More ❯

Role: 2nd Line Support Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2nd Line Support/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2nd Line Support/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯

Social network you want to login/join with: 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Manchester (with travel to Stoke 2-3 times a week, expensed) Office: 4 days per week | Full-Time | Permanent About the Role Are you an … experienced 2nd Line Support Engineer who enjoys variety, being hands-on with tech, and providing great customer support without climbing the ladder into 3rd Line or beyond? This might just be the opportunity for you. iO Associates is working with a … CCTV setups Maintaining high levels of customer service while balancing hands-on technical tasks What We're Looking For Solid, mature experience in a 2nd Line Support role Strong networking knowledge and troubleshooting abilities Comfortable working both on-site and remotely UK driving licence and More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer, you will provide the customer-facing interface for support queries, while also working in conjunction … with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution, and if required, timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2nd line support engineers are the focal point of our managed services team providing first-class support to our More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . With over … range of organisations and were ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region. With over a … of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy … day and the opportunity to work both from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . With over … of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing More ❯

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a … service that really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining More ❯

features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time … Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely makes a difference? If you enjoy solving complex problems, working directly with clients, and getting involved in a variety of technologies, this could be the ideal … and Internet Referrals increase your chances of interviewing at iO Associates - UK/EU by 2x Sign in to set job alerts for “Second Line Support Engineer” roles. Stoke-On-Trent, England, United Kingdom 3 weeks ago Stoke-On-Trent, England, United Kingdom 3 weeks ago More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on … a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot … By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯

Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY … LOCATION: London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team More ❯

2nd Line IT Support/White Glove Service 2nd Line IT Support/White Glove Service Get AI-powered advice on this job and more exclusive features. This range is provided by Eutopia Solutions. Your actual pay will be based … with your recruiter to learn more. Base pay range Direct message the job poster from Eutopia Solutions Principal Technology Recruitment Consultant at Eutopia Solutions 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services … organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud More ❯

energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2nd Line Application Support Engineer role within our Application Support Team (AST). The successful candidate for this role … and sell up to 3 days. Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development. Hybrid Working - the tools and equipment you need to be able to work from home when you need to … Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2nd line support and escalation point for the 1st line Application Support Team providing subject matter expertise More ❯

Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd … a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure … where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and More ❯

Social network you want to login/join with: Job description Job Title: 2nd Line IT Support Location: Norwich Salary Range: £26,000 - £32,000 per annum Are you an experienced IT professional with a knack for problem-solving and a passion for delivering outstanding … support? Cooper Lomaz is currently seeking a highly skilled 2nd Line IT Support specialist to join our client in Norwich. This role involves providing remote support to clients, requiring expertise in the following areas: Key Responsibilities: As a 2nd Line … to ensure network security. Key Requirements: To be successful in this role, you should possess the following qualifications and experience: Proven experience in a 2nd Line IT Support role. Proficiency in Hyper-V or VMware virtualisation technologies. Strong administration skills in Office 365. In-depth More ❯

Leo Recruitment Limited - IT Recruitment Solutions 2nd Line Support Engineer Salary: Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme: Be part of the Employee Ownership Trust and … can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for … as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of More ❯