101 to 125 of 697 Customer Experience Jobs in England

a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape the Company's future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. Key Accountabilities/Responsibilities: End-to-end responsibility for all data science projects within … challenging the Company's current approaches and models and creating new ones to continually improve. Lead development of new and improve existing models of customer behaviour, be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models. Lead … both help target and describe customers. Determine new methods and models to measure the incrementality of our marketing activity. Deliver complex descriptive and predictive customer behavioural analytics. Working alongside the Analytics Manager within the team to help identify opportunities for new or improved models and approaches that can be more »

Builder.ai is looking for a Customer Product Owner - "Productologist" to join our Delivery team in London in a full time role working in a hybrid capacity with 3 days spent in the office. About Builder.ai We're on a mission to make app building so easy everyone can do … bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild About the Role Productologists at Builder.ai play a key role turning our customer's dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating … guiding and advising on the use of our reusable code Blocks to develop the customer's app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer more »

also be responsible for a small team of CAE Engineers. Key Responsibilities Work closely with the Sales Team throughout the sales cycle and execute customer meetings, product presentations, demonstrations, and evaluations. Use technical product knowledge to identify customer pain points, analyse technical needs, understand customer's current … infrastructure and engineering workflows. Create and deliver compelling demonstrations of solutions to add value to a customer's business. Work with Sales and Marketing teams to produce technical content. Provide customers with training on software products. Stay current with the latest software releases and work with the software team … within the team and enable team members to push boundaries of technology, explore new challenges, and implement new methodologies and workflows within the business. Experience 5-10 years of experience using CAE tools in an engineering environment Experience with using CAE/CFD simulation software involving real more »

Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management course. … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »

Were looking for people with creative, innovative, collaborative, and analytical skills to join our marketing teams to support our digital transformation and create fantastic customer experiences. Were looking for an experienced Project Manager responsible for driving project management excellence and delivering our digital customer experience transformation programme. … Someone to get involved in projects of various sizes, within our Group Marketing department in line with our digital Customer Experience strategy. About the role Oversight of website change and digital improvement projects from scoping to delivery, working closely with various stakeholders across the group, such as product … scoping, systems deployment, training and on-boarding to time, quality, and cost Reporting project progress and performance, whilst communicating expert insights About you Demonstrable experience of managing digital transformation projects, with it being a bonus if thats on an international scale within website and ecommerce improvements A passion for more »

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we … manner. Requires some evening and weekend work, depending on business needs. Requirements In addition to excellent communication and client interaction skills you should have experience with: • Familiarity with AWS S3, EC2, Auto scaling, CloudFormation and CloudWatch • Familiarity with Unix ( MacOS and Linux versions ) • Familiarity with MySQL commands and syntax … Network basics ( nslookup, ping, netcat, traceroute, tcpdump, etc ) • Coordinate and collaborate well with other team members and external partners Desired Experience • Familiarity with Apache Tomcat and Apache HTTP Server • Familiarity with Cisco Splunk querying • Familiarity with Genesys configuration manager • Some understanding of Session Initiation Protocol (SIP more »

Brambles/CHEP is one of the world’s most sustainable logistics businesses and our culture is reflective of our people, our purpose, the experience people bring, and the experiences they have. We operate in 60 countries, with over 12,000 people and 123 different nationalities. Customer Experience … Delivery processes (Proactive queue management, Push Left, Reduced Reassignment Counts, Aged Ticket analysis, Request and Approvals automation etc.) and other processes focused on positive customer satisfaction and continuous service improvement. Will be accountable for reviewing, updating and then owning all documentation related to Service Delivery and MI Management Standards … Delivery and MI Management process direction by setting clear objectives and priorities across the processes to support a culture of service excellence and improving customer satisfaction. Ensure processes are in place to fully understand Regional and Global Service Demand as new and improved Business strategy and Projects are defined more »

Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As an Engagement Manager with Konversational, you will be responsible for driving the … creating top-class experiences for both our customers and our awesome technical teams. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform. Why work with us? We work hard but try not … to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale into the growing Conversational Commerce industry. Excited? You should be… About you: You can demonstrate a hunger for being more »

for a high-growth (+25% YOY), global, luxury ecommerce retail brand, the Digital Optimisation Analyst will help to create a best-in-class online experience for their millions of customers worldwide. The Digital Optimisation Analyst will analyse on-site web analytics, working closely with various teams across the business … Acquisition, Retention, eCommerce & Trading, Product), identifying opportunities to improve the customer experience, customer journeys and drive revenue growth. The Digital Optimisation Analyst will have: Strong web analytics experience using GA4 Come from a retail/eCommerce background Good stakeholder management and communication skills Candidates may have more »

/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing, maintaining, improving customer relationships, upgrades, migration planning and execution, all while ensuring Right and Fast Delivery. This is a field-based … of chemicals, materials, and energy. Key requirements Support the LSS (Life Cycle Service & Support) business and drive the Services business growth and profitability with customer satisfaction and safety record Responsible of the delivery of the support services to customers respecting global standards and processes Understand customer needs and … resolve issues through technical knowledge Knows customer’s site and contacts and uses Honeywell support network to provide excellent service and quality to customer Focuses on Customer growth and development and identify service business opportunities in the customers’ installed base Key skills and qualifications Previous experience more »

and a willingness to travel is essential, together with the ability to think on your feet and go the extra mile to put the customer experience at the heart of everything you do. In return for your hard work, the company offers the opportunity to work with a … the IRS, Satellite and AV installation Engineer will be responsible for the installation and maintenance of AV, IRS, SMATV and MATV systems. Our clients customer base includes EE, Vodafone, Travelodge and other major hotel chains along with various social housing associations nationally. Your daily duties and responsibilities will include … allocated jobs are accomplished to a high standard, on time and in a cost-effective manner. Go the extra mile to offer the outstanding customer experience expected from our blue chip clients. Completion of all relevant job paperwork via IAuditor, or bespoke client paperwork, to a highly accurate more »

and a willingness to travel is essential, together with the ability to think on your feet and go the extra mile to put the customer experience at the heart of everything you do. In return for your hard work, the company offers the opportunity to work with a … the IRS, Satellite and AV installation Engineer will be responsible for the installation and maintenance of AV, IRS, SMATV and MATV systems. Our clients customer base includes EE, Vodafone, Travelodge and other major hotel chains along with various social housing associations nationally. Your daily duties and responsibilities will include … allocated jobs are accomplished to a high standard, on time and in a cost-effective manner. Go the extra mile to offer the outstanding customer experience expected from our blue chip clients. Completion of all relevant job paperwork via IAuditor, or bespoke client paperwork, to a highly accurate more »

for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including … its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clearly identifiable management skills in order to … skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Ability to prioritise Motivate, lead and delegate tasks to team. Team player and team leader more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

BASIC QUALIFICATIONS Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience in program or project management Experience working cross functionally with tech and non-tech teams Experience in defining and implementing process improvement initiatives using data and metrics Experience in supply chain Experience defining program requirements and using data and metrics to determine improvements DESCRIPTION Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your … creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you... Amazon Transportation Services (ATS) is looking for a detail-oriented more »

serving their customers. We're not just a service provider; we are partners in our clients' journey, assisting them in leveraging technology for seamless customer experiences and operational efficiency. At Rezcomm, we create tools that empower airports to sell everything from flights to coffee, ensuring a smooth journey for … Account Manager, you will be instrumental in helping clients fully leverage Rezcomm's technology solutions, aiding them in efficiently managing their operations and enhancing customer engagement. Key Responsibilities: Relationship Management: and maintain strong relationships with key stakeholders within assigned accounts. as the main point of contact for customer inquiries, issues, and escalations. customer goals, needs, and challenges to provide personalized support and guidance. engage with customers to identify opportunities for upselling, cross-selling, and renewals. Growth and Retention: account plans and strategies to drive adoption, usage, and retention of the company's SaaS solutions. regular business more »

within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top … our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on GIS products, and collaborating closely with engineering teams to enhance overall customer support. Key Responsibilities and Experience: Take ownership of … Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively more »

Overview : Are you passionate about ensuring a great customer experience behind the scenes? This role will be predominately operational, focused on improving & supporting front-line SRE operations. The focus will centre on operational readiness, resiliency & quality standards. In addition, there will be the opportunity to contribute & define exciting … and measure approach to continually improving operations & monitoring. Understand Web Service APIs, Internet architecture, & common client-server technology stacks. Provide a high level of customer experience to our internal and external stakeholders. Work closely with third parties, interacting with many of our partners to resolve platform issues. Be … a confident communicator, leading telephone or video calls with internal teams & external partners. Support new projects when launched. Have previous production or application support experience, preferably with large-scale distributed systems. The ideal candidate will have the following: Proficiency in handling incident management & problem management at an application support more »

service provider who require an experienced Tech Bar Engineer with good soft skills and desktop support. Tech Bar Engineer You'll be delivering a customer experience on the Tech Bar that sets us aside from our competitors. You may be the first-person that a user meets when … they have an issue, you're also the person who guides and advises them throughout their issue. Your success is measured by the user experience and resolution of their issue. You're proud to represent Computacenter and you get great satisfaction from helping users, developing relationships and building on … network to assist in saving SLA (The numbers will be very low around this 2 a month approx.) Relational Skills * Ability to deliver great customer experience in a very active environment and to be invigorated by constant personal interaction, sometimes this will be the all-important first impression. more »

Central Employment are delighted to be working in partnership with a leading UK Hospitality brand, as they look to appoint a creative Senior Web & Customer Experience Manager, joining their growing in-house marketing function. An exciting opportunity for an experienced and enthusiastic digital marketing leader to execute and more »

issues, and standard operating procedures. Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX). Assist in User Acceptance Testing (UAT) of new and existing IT systems Ensure that you are operating within the Group data governance … team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and external Knowledge, Skills and Experience Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation, gaining … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders more »

as soon as possible. While some new photography will be required, we have an extensive range of stock images that can be utilised. Automotive experience would be beneficial, but thorough product knowledge will be given to help you be successful in your role. Your Role: Create new product listings … the team within 24Hrs of notification. Work closely with buying, sales and marketing to discuss USPs and identify opportunities. Make changes to improve the customer experience and increase conversion ratio Manage product listings in line with company needs (Aged, Idle, Target) Post Listings internally and on third party … sites, (Quirky Campers, Ebay) Personal attributes: Keen team player Attention detail Experience: Experience of using a website CMS or eCommerce platform (WooCommerce) Understanding of HTML Understanding of SEO Strong, professional written and verbal communication skills. Why Join Car Van & Minibus World Ltd: Family-Oriented Environment : As a family more »

Manager - Manchester, Hybrid 2 days a week After spending many millions overhauling their technical platform this business is investing heavily in delivering the best customer experience they possibly can. This means investing in your department and development of research in the organisation. If you enjoy working out the … science behind communication, designing surveys, delivering focus groups and you enjoy getting into the mind of the customer then providing in-depth research for this company with be for you. You will be focusing on Customer experience and working with the team using your research on how more »

Growth Leader - Data Manipulation - Product Growth - Automation -Customer Experience - Manchester - Global Scope - £80 - £150k - Leading benefits package - Fully onsite role Yolk Recruitment are working with a leading Cyber Security organization to find a Business leader who wants to join an elite team of technology specialists using your Product … finance. Examples of activities might include: Devising data-driven experiments to improve a common process, such as trial-to-purchase conversion, to drive better customer experience and outcomes. Reviewing the competitive landscape for a specific product area, to help us evolve our product strategy. Engaging with customers to more »