50 Customer Experience Jobs in the South West

control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »

a bespoke product and service across the UK. The Role: * Service Engineer - Fire Systems * Technical service including routine maintenance and repair call-out * Positive customer experience and maintain excellent communication Candidate Requirements: * Fire Systems - Gent, Kentec, Protec Desirable * BAFE Certified * Fire Industry experience 2 years+ * Full UK more »

Job DescriptionPeaple Talent have partnered with a large professional services organisation based in Swindon who are recruiting a Change manager with experience of working with regulatory change. This is a key position and will deliver key strategic programmes across the organisation, from identifying new opportunities through to design, launch … withing the agreed budgets.Work with suppliers and partners to deliver high performing solutions.Complete analysis and research to inform the solutions and delivery roadmap.Put the Customer needs at the centre of the change process by understanding the customer needs through analysis using the different sources available.Use data management to … Change portfolio and manage key dependencies, risks & issues.Partner with Advisers, Technology, Marketing, SMEs and key stakeholders to achieve the right outcomes.Provide data led and customer centric Information enabling good decision making by key stakeholders through the change cycle of the programme.Key Requirements:Relevant and demonstrable experience of working more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking to … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now … driven decisions. Through robust, scalable MLOps practices, this role supports HL's vision of becoming a leader in AI-driven solutions, optimising operations, enhancing customer experiences, and unlocking new opportunities for growth and competitive advantage. This is an excellent opportunity for you to be the driver of a new … Deployment Collaborating with Data Science and Engineering Teams to drive innovation and excellence About you Ability to Design and implement MLOps pipelines on AWS Experience with MLOps Frameworks, mainly SageMaker and MLFlow Strong programming experience in production environments (Python) Strong infrastructure knowledge (Terraform) Experience with DevOps tools more »

through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner … experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. Main duties of the job Communicating with customers via telephone, our Self-Service Portal (SSP), or by using Live Web Chat. You'll … can work both alone and as a member of a wider team. You will need to have excellent communication skills and provide a professional customer experience. Effectively prioritising your workload is paramount to this role. You will be required to possess strong problem-solving skills and be able to … work as one team, working with both our colleagues and our customers to provide a service which ultimately helps to support the patient experience. Customer satisfaction is always our key focus as we offer our support in a structured, helpful, respectful and friendly manner. This helps to ensure that more »

Identify opportunities for efficiency and transformation through process review and collaboration with subject matter experts. *Challenge traditional processes and design sustainable solutions for improved customer experience. *Produce business process diagrams and documentation, including technical requirements and acceptance criteria. *Collaborate with business areas to ensure specifications meet customer needs … Required Skills and Qualifications *Degree level education. *Recognized qualification in Business Analysis. *Proficiency in mapping business processes using tools like Miro and Microsoft Visio. *Experience in business process improvement, including benefits assessment and measurement. *Strong communication skills with the ability to convey technical concepts clearly. *Independent worker and effective … to detail. *Mentoring and knowledge-sharing capabilities. *ICT skills with understanding of requirements documentation. *Negotiation and influencing skills. *Strategic focus aligned with organizational goals. *Experience in data analysis and visualization tools like PowerBI If the role feels of potential interest, please apply with an up-to-date CV for more »

Wastekit who are one of the leading suppliers of balers and compactors in the UK. The ideal candidate for this role will have previous experience in a field-based sales role, developing a sales strategy to acquire new business across the industry. This is a high volume, fast paced … the life of an Area Sales Manager at phs Wastekit will involve: Hunting for new customers through own lead generation and cold calling Conducting customer appointments Negotiating and closing deals with our diverse customer base Managing existing customer accounts Communicating with internal business colleagues Execute our sales … strategy that result in exceptional customer experience. The ideal candidate for an Area Sales Manager at phs Wastekit will have: A talent and successful track record of securing New Business out in the field. Experience in selling multiple products and services across serval sectors. Tenacity, drive, self-motivation more »

customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: ability to communicate, present and influence … key stakeholders at all levels of an organization, including executive and C-level experience with CRM software, delivering client-focused solutions and services to customer needs ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as an Automation Engineer (AE). The focus of the AE role is to fault find … IEC 61131-3. We are open to hiring candidates to work out of one of the following locations: Swindon, GBR BASIC QUALIFICATIONS Relevant experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. Experience supporting a wide range of different conveyors and more »

metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution rates, and customer satisfaction scores, to optimise service delivery and enhance customer experience. Develop and monitor sales KPI’s including sales pipeline, conversion rates, and revenue … based on the analysed data. Collaborate closely with internal stakeholders to understand their data analytics needs, prioritise initiatives, and drive alignment with business objectives. Experience Required: degree in Computer Science, Information Systems, Data Science, or a related field; Master's degree preferred. years of experience in a leadership … expertise in service performance analytics and sales KPI monitoring. proficiency in data analysis tools and techniques, including SQL, Python, R, and statistical analysis software. experience in developing and implementing data strategies that drive business outcomes and enhance operational efficiency. in Power BI with the ability to create compelling and more »

valuable insights and support decision-making processes. Implement and configure Google Analytics to track website performance and user behavior, providing insights to improve online customer experience. Monitor KPIs (Key Performance Indicators) and proactively identify areas for improvement or optimization. Qualifications: Proven experience as a Business Intelligence Analyst or … Power BI, including report/dashboard development and DAX. Strong SQL skills with the ability to write complex queries for data analysis. Highly desired, experience with Google Analytics, including setup, configuration, and reporting. Ability to communicate complex ideas effectively to both technical and non-technical stakeholders. Previous experience more »

serving their customers. We're not just a service provider; we are partners in our clients' journey, assisting them in leveraging technology for seamless customer experiences and operational efficiency. At Rezcomm, we create tools that empower airports to sell everything from flights to coffee, ensuring a smooth journey for … teams. You will harness the collective knowledge of all stakeholders, developing detailed requirements and features that are cost-effective. You will scope out specific customer feedback and analyze usage data to validate business requirements, and you will identify and fill product gaps, leading the brainstorming of new ideas that … grow market share. Qualifications and Experience: You will have strong B2B SaaS product management experience from sectors, such as ecommerce, MarTech, TravelTech, Payments, fintech etc. You will be familiar with agile principles and workflow tools like Jira, and have a track record in product management, demonstrating a product more »

partner experiences through exceptional email and verbal communication. Requirements: Excellent communication skills Willingness to learn and solve problems Computer literate Technical aptitude, interest, or experience is advantageous Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

needs and delivering tailored solutions that exceed their expectations. Your ability to negotiate and close sales deals will be paramount, as you navigate through customer objections and find solutions that align with their needs and budget. Beyond simply meeting targets, you will strive to consistently exceed expectations, going above … and beyond to provide exceptional value to their clients. Your genuine excitement and knowledge of their great products will allow you to perfectly match customer needs to what Bunch offer! Responsibilities Follow up on leads and convert them into sales over the phone. Build rapport and maintain relationships with … customers. Showcase your product expertise and address customer inquiries effectively. Negotiate and close sales deals, exceeding targets and delivering exceptional value to customers. Collaborate with the sales team to develop effective strategies and achieve sales objectives. Provide accurate sales forecasts and contribute to sales reports for management review. Work more »

Senior Operations Administrator Location – Bristol City Centre Salary - £28,000-£32,000 (depending on experience and seniority) Working Hours – Monday-Friday, flexible start time (08.00 - 09.00) to (16.30 - 17.30) Who are Foxtek? We’re a Talent Partner based in Bristol with an amazing brand presence out in the Netherlands … our customer base). We help some of the hottest billion-dollar tech companies on the planet to hire talent and pride ourselves on our community focus and providing an exceptional customer experience. This has been recognised in us being awarded the APSCO Award for UK Best Recruitment … High-end company laptop for when you’re on the move Job Requirements What We’re Looking For Essential 💥 At least 1 year of experience in a similar, operations-led role 💥 A-level education or higher 💥 Advanced proficiency in the Microsoft Office suite 💥 Good level of Excel – You’re more »

you'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Role Are you ready to kick-start your journey into … you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you’ll undertake to … charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols Duties/Responsibilities: Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to more »

of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. The company will value your passion for cutting-edge technologies and will be entirely dedicated to supporting your professional growth where you will … a senior team member, technical escalation point, and providing mentoring to junior colleagues. To Be Successful: You'll need to have strong hands-on experience in implementing and migrating intricate cloud infrastructure environments across Microsoft Azure technologies (or, alternatively, AWS and strong expert level Microsoft skills outside of Azure … valid driving license, which is essential for travel. Location: While some remote working is available, this project-based role requires you to travel to customer sites (Dorset/Hampshire), sometimes at short notice, with occasional overnight stays as and when required. You will also be required to attend the more »

with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience. Job description Job responsibilities Theatre Practitioner/ODP (Bank) Bristol Hospital | Anaesthetics & Recovery (RGN/ODP) | Nursing | Bank | Part Time | Includes weekend work … Up to £30.00 per hour depending on experience As the UK's largest Healthcare Charity, we offer a fantastic home for your career. And we'll give you the freedom to work autonomously, making full use of your expertise. Here's where you bring your drive, passion and high … Practitioner/ODP in Anaesthetic & Recovery at our Bristol Hospital, you'll be registered with the appropriate governing body. You have the qualifications and experience that are relevant to your registration, including NMC or HCPC. Plus, you bring post-registration experience, flexibility and excellent communication skills. You're more »

operation to maximize our donated online income stream. You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience. What were looking for in our Retail Online Hub Assistant: Experience of listing and selling items on online platforms (Professional or personal more »

Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external … thats not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. But first, meet the team With a 35-year contract, making soldiers lives better is at the heart of everything we do at … facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track more »