58 Customer Experience Jobs in the West Midlands

have been retained by a leading manufacturer and distributor of high-quality industrial valves serving customers across the UK. With over 20 years of experience, they pride themselves on providing expert technical support and innovative valve solutions to meet the diverse needs of their clients. The Role: They are … Engineer to join our team in the West Midlands. In this key role, you will be responsible for driving sales growth and building strong customer relationships in the region. You will work closely with their engineering and product management teams to provide technical expertise and deliver tailored valve solutions … to meet customer requirements. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets across the Midlands & North. Engage with new and existing customers to understand their valve application needs. Provide technical guidance on valve selection, sizing, and configuration. Prepare quotations, proposals, and presentations to win new business. more »

cross-functional service. Key Responsibilities Contribute to a successful Automation Engineering team with a core function of supporting internal business units provide a positive customer experience. Focus on reducing manual processes across all business requirements. Working with the development teams to implement and improve continual deployment processes, enabling true … agile but safe software delivery. Work with the Customer Support function of the business to enable a push left of customer fixes to the 2nd line support team. Ensuring we run a true 3rd line function in Service Ops. Create and build a close relationship with the ParentPay … place for ParentPay development teams, embracing the principles of CI/CD. The transformation to CI/CD across the Group Should demonstrate transformation experience as hearts and minds are won and everyone is taken on the journey Skills, Knowledge and Expertise Maintain a scalable, resilient & secure CI/ more »

and discretion and the ability to hold/attain and maintain a HMG security clearance at a minimum of SC level. Youll have proven experience in data security management, preferably within the construction industry, and have an in-depth knowledge of data classification methodologies and regulatory requirements, particularly in … handling Official Sensitive and Secret classified data. With strong negotiation skills and experience of collaborating with clients and stakeholders to develop security management plans, you will be proficient in conducting Data Protection Impact Assessments (DPIAs) and implementing recommended controls. Youll be experienced in coordinating security vetting processes, including SC … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »

and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June … and the Credit Control Department • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution. • Customer queries to be logged, escalated and followed up timely with relevant departments • Effective management of collection system, adhering to all best practice standards • Build … approach to all work matters • Determined to succeed and flourish during times of change • Clear, focused and driven to achieve cash collection targets • Excellent customer services skills with a proven track record • Ability to work on own initiative • Solution orientated with good problem solving skills • Advanced competency with MS more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician … candidates to work out of one of the following locations: Rugby, GBR BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan more »

to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 27th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Customer care skills Time management skills Able to prioritise workload Written communication skills Telephone skills Face to face communication Proactive and accountable Conscientious approach to … to stay with us; for our connectivity with more than 150 solutions providers, the versatility of our technology set, reliability, and second-to-none customer experience. Everything that keeps their business future-ready for anything. We orientate ourselves around the needs of brokers, underwriting agencies, insurers, and MGAs across more »

an Apps & Connectivity Engineer your main responsibilities are: Overseeing the development and implementation of the latest digital systems architecture to provide a class leading customer experience. Working with the wider electrical team to develop functional specifications and requirements for hardware and software. Development and deployment of our client's … and maintain Technology Roadmap for digitalisation and connectivity technology Introduction of strategy and deployment to support Over the Air functionality Qualifications/Skills required Experience working across various electrical modules To have a clear understanding of testing, verification and validation Experience developing and implementing systems architecture To have … proven experience in infotainment, telematics, vehicle applications, smart services, remote services, vehicle connectivity/networks Why work through Contechs? Contechs is a strategic partner to the automotive industry, providing innovative design and engineering services to global OEMs, from concept to production. Founded in 1997, Contechs has since established itself more »

be living in Shropshire or surrounding area. You will spend 50% of the time on-site in Shrewsbury and 50% of your time visiting customer sites in Scotland, London and the South-West seeking to enhance relationships and helping us deliver products at times. A full clean current driving … engineering background or be ex-forces. You be working alone or sometimes alongside like minded and supportive colleagues to provide a great all-round customer experience. Full training will be given. Main Duties Site visits across UK Fuel sampling. Inspecting filters Housekeeping fuel tanks Re-filling additive tanks System more »