51 to 75 of 583 Customer Service Jobs in London

site role as a Support Engineer in Home Automation at REDWOOD TECHNOLOGIES. The Support Engineer will provide planned preventative maintenance, troubleshooting, technical support, and customer support for home automation systems. The role will involve working with remote monitoring systems and delivering excellent customer service to Dubai and … UAE clients.QualificationsExperience with Control4, Lutron, KNX, Basalte and similar systems is essential.Troubleshooting, Technical Support, and Customer Support skillsStrong customer service skillsExcellent communication and problem-solving abilitiesAbility to work well in a team and independentlyRelevant certifications or a degree in a related field.Experience working with The ideal candidate more »

Field Engineer requirements: Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills. Previous experience of working in schools is essential. Ability to plan time effectively, meet deadlines and remain calm in challenging and … networking protocols Google workspace WIFI USO Management Excellent communication skills. Knowledge of whiteboards and projectors/Interactive Screens Printer trouble shooting and repair Exceptional, customer-service focussed attitude. Field Engineer benefits: 20 days holiday plus bank holidays Pension scheme If you feel like you meet the above criteria … of the Field Engineer, please apply now! IT Field Engineer, Field Engineer, IT Engineer, IT Support, IT Field Service Engineer, IT Service Engineer more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing … line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a more »

site role as a Support Engineer in Home Automation at REDWOOD TECHNOLOGIES. The Support Engineer will provide planned preventative maintenance, troubleshooting, technical support, and customer support for home automation systems. The role will involve working with remote monitoring systems and delivering excellent customer service to Dubai and … UAE clients. Qualifications Experience with Control4, Lutron, KNX, Basalte and similar systems is essential. Troubleshooting, Technical Support, and Customer Support skills Strong customer service skills Excellent communication and problem-solving abilities Ability to work well in a team and independently Relevant certifications or a degree in a more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »

for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »

newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise … your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all … customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality more »

once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »

Job summary The Joint Thoracic Service Pathway navigator will be the first point of contact for the service. The Joint Thoracic Service is delivered jointly across The Royal Marsden and Royal Brompton Hospital for patients with: o Suspected primary Thoracic cancer (including the screening service and nodule … tracking service)o Confirmed primary Thoracic cancero Complications of cancer (either Thoracic, or lung-related complications of other cancers)o Suspected or confirmed Thoracic metastases from other primary cancers The Joint Thoracic Service Pathway Navigator will be responsible for the timely processing and triage of all referrals and … clinical and non-clinical stakeholders with a key focus on the thoracic cancer diagnostic pathway. The post holder will work alongside the Joint Thoracic Service Team Leads to ensure that the Joint Thoracic Service administrative hub and the West London screening review meetings are consistently and appropriately resourced more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

IT equipment; * Attend daily, and management meetings when required, to provide business updates; * Maintain and review all compliance requirements around Cyber security and GDPR. CUSTOMER SERVICE * Deliver friendly, efficient customer service to all our guests; * Promote a helpful and professional image to guests; * Listen and notice more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and … maintaining customer relationships, and driving the growth of the company. Responsibilities: Develop and nurture relationships with customers. Act as the main point of contact between these customers and SGS. Carry out quarterly, half yearly, annual reviews with each customer. Understand and document each customers business needs and goals. Document more »

other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Contribute to Liv-ex’s business objectives by improving customer relations in Italy, Germany, Switzerland and Eastern Europe, by responding appropriately to customer expectations and improving overall customer relations and retention. The … strong commercial mindset, as well as excellent communication and interpersonal skills. We are looking for hardworking, friendly and entrepreneurial people people who are proactive, service focused and self reliant. This position requires a perfect understanding of the products on offer (after training with our teams), enabling the candidate to … throughout the region for which he/she is responsible to see existing customers and develop commercial relations. Key Tasks & Responsibilities Growing existing European customer accounts to drive growth by understanding the customer's current needs and set-up in order to provide tailored solutions to their requirements more »

Job Description Nordic Staff has been retained to find a Norwegian speaking Business Development professional to work with our client’s existing customer base in Norway. The Norwegian speaking Business Development Associate is a full-time, London based position that gives individuals an opportunity to apply their skills in … to assist with all of the day-to-day operations inherent to a rapidly growing organization. The Job: Specific duties and responsibilities include: • Proactively service and support clients • Deliver training on products via phone, web based and face-to-face meetings • Participate in the implementation of sales and marketing … projects • Field incoming calls, handle contractor customer inquiries and troubleshoot problems • Assist with CRM and testing • Handle client account management functions, including invoicing and collections • Proactively analyse customer service processes and bring forth ideas for continuous improvement • Research and develop various resources and reference documents for clients more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »

and innovate online learning resources Produce media content, including webinars, to enrich learning experiences Contribute to website design and SEO optimisation efforts Uphold superior customer service standards by promptly addressing service issues and inquiries Assist the team with e-learning process training and coaching, including the creation … management abilities Excellent communication skills with keen attention to detail Proven capacity to work independently or collaboratively within a team Skilled in delivering exceptional customer service and engaging with clients effectively more »

Job Title: French Customer Onboarding Executive (Logistical, Supplier, E-commerce) Salary: £28,000 -£31,600 (£108.00 - £121.50 Daily Rate PAYE) + Holiday Pay Contract: 4-months (May Extend or convert to permanent) Location: London, Hybrid (3 Days in the office in London - Moorgate) Start: Immediate Our client, a global … tech company is looking for a talented Customer Onboarding Professional for their online retail business. The customer service activities will involve customer on-boarding as well as handling queries and escalations using adequate levels of verbal communication and a polite attitude. In addition, the Customer … follow SOPs, provide support to shipping personnel and help shipping staff solve logistical errors by establishing communication between internal stakeholders. Responsibilities include: as a customer onboarding and support SME. Follow SOPs to support customers set up their shipping accounts and start shipping with their shipping platform as fast as more »

who are on the hunt for an new IT Deskside Engineer to represent their client onsite in Central London.The successful candidate must have IT customer support experience and be proficient in the support of Microsoft Windows and Office 365 suite of applications and services. All engineers hold Microsoft Fundamental … 000Start: ASAPWhat you'll be doing:Troubleshoot and resolve a wide range of IT user issues related to desktops, laptops, peripherals, and software.Provide excellent customer service, ensuring user satisfaction and a smooth IT experience.Proactively maintain and optimize client IT systems, minimizing downtime.Document technical issues and solutions effectively.Collaborate with … complex problem resolution.You're a perfect fit if you have:Minimum 1 year of experience in a helpdesk or desktop support role.A passion for customer service and a problem-solving mindset.Strong written and verbal communication skills.Solid technical knowledge of Windows 10/11, Office 365 (basic management tasks more »

affected sites. The Person: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer facing role, with excellent communication and customer service skills. You will also be required to actively take part in the callout/… BS 7671 that allows you to work safely on single or 3-phase electrics. Willingness to study for relevant Industry qualifications is essential. Good customer service skills. Hot Water Systems or valid unvented hot water certification. The Package Competitive salary (depending upon experience) + out of hours reactive … calls The working week will be 37 hours. Company van Company Pension Scheme Sickness insurance Death in Service 24 Days not including bank holidays. After successful completion of probation: CPD opportunities Private Health Insurance Third party Mortgage advice Notice to Agency and Search Firm Representatives: Elevate Everywhere is not more »

Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. … architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of … D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power more »

a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customer service, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/Customer Service/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »

We are recruiting for a permanent Customer Service Advisor to speak both German and English. *Remote for London or Ringwood * Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English … to German and German to English. To deliver customer service/excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web … German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £29,286 per annum + bonus Location: *Hybrid for London office* Hours more »