Manchester City Centre, Manchester, United Kingdom
VIQU Limited
Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »
Barrow-In-Furness, Cumbria, North West Hybrid / WFH Options
BAE Systems
Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You more »
Manchester Area, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Stakeholder Management Service Reviews Escalation Management Continual Service Improvement Required Skills/Experience: 3+ years in a Service Management role MSP & ISP experience (desirable) ITIL Best Practices Package: £55,000 - £60,000 Salary (Experience Dependent) Extensive Benefits Package Location: Manchester more »
a part in implementing a new service and capability Process and data analysis to identify and remove waste from operational services Solid understanding of ITIL/Six Sigma You'll also have extensive experience of using ServiceNow, Jira and ideally Power Bi This is a 6 month contract paying more »
Blackburn, Lancashire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
Confidence in designing IT General Controls across access, change, and operations domains. Familiarity with IT Controls Framework development or working knowledge of COBIT/ITIL Frameworks. Experience in IT Controls testing, planning, management, and quality assurance to external audit standards. Comfortable performing IT Risk Assessments across various IT domains. Knowledge more »
projects Strong organisational and communication skills Must have solid experience as a Project Manager (5+ years), ideally within a regulated business Risk Management Experience ITIL Prince2 and APM or Scrum Master qualified is desirable. Please apply to this advert for consideration. We are an equal opportunities employer and welcome applications more »
are continuously improved, supported, and aligned with industry and company standards Provides leadership and work guidance to less experienced personnel Basic Qualifications BCS/ITIL or similar BA qualification Experience working on a business transformation program Experience with commercial insurance business processes Experience working with company products and/or more »
similar. A team player with attention to detail and adaptability to changing technologies. Excellent verbal and written communication skills. Desired Relevant certifications such as ITIL, MTA, MCSA, VCP, etc. are beneficial but not essential. Benefits Salary £28,000- £37,000 DOE This position is ONSITE , 5 days a week (Monday more »
similar. A team player with attention to detail and adaptability to changing technologies. Excellent verbal and written communication skills. Desired Relevant certifications such as ITIL, MTA, MCSA, VCP, etc. are beneficial but not essential. Benefits Salary £28,000- £37,000 DOE This position is ONSITE , 5 days a week (Monday more »
Oldham, Greater Manchester, North West, United Kingdom
Searchability (UK) Ltd
Systems Engineer or a similar job role with 2/3 years experience or more is required. SQL, integration technologies and web technologies experience ITIL - Foundation Degree in Computer Science or equivalent would be desirable but not essential. Please note that you must have full rights to work in the more »
technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service more »
all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferre If this opportunity is of interest please forward your more »
required Experience developing and delivering application solutions that perform in line with their system service levels Handy to have - SQL Experience working in an ITIL environment This is a great Oracle EBS job opportunity, to join a global company who can offer real career progression and personal development. APPLY NOW more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Fusion People Ltd
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Fusion People Ltd
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
maintaining relationships with a wide range of stakeholders Desirable: Industry recognised qualifications such as British Computer Society's International Diploma in Business Analysis, Prince2, ITIL certification Familiarity with engineering toolsets, such as Product Lifecycle Management (PLM), Computer Aided Design (CAD), and Model Based Systems Engineering (MBSE) Benefits: You'll receive more »
by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience of implementing new IT Services in an immature/greenfield environment’s Experience running a CSI/SIP register more »
would be an advantage: Messaging - Exchange, Teams Microsoft Office 365 Virtualization Backup, Archiving, storage Core Infrastructure -Windows/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with … sensitive, goal oriented, motivated. Good problem-solving skills Experience Required: Prior experience in a Network Operations Center/Service Desk Environment Experience of main ITIL processes Experience of Major Incident Management. Experience with face-to-face customer liaison. Experience of managing people. Experience defining KPI's and SLA's more »
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (InformationTechnologyInfrastructureLibrary) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The more »
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (InformationTechnologyInfrastructureLibrary) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience/understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus! Client also offers a one stage video interview process! Please note this role does require you more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »
WA1, Higher Walton, Warrington, Cheshire, United Kingdom
PAM Group Ltd
CloudWatch ·Experience with SSL encryption and certificate management ·Experience in driving key documentation and developing others within a team. ·A strong understanding of the ITIL framework (ITIL Foundation v4 Certified is desired) Desirable Skills: · Experience supporting SQL Server/AWS RDS ·Experience with Microsoft Copilot ·Experience of O365 tenant to more »
and end-user computing device management. Knowledge & experience of cloud solutions including Azure and 365. An ability to prioritise and manage time effectively utilizing ITIL best practice methodology. Experience in project management and in delivering projects within budget and to deadlines. Preferably qualified to 2nd line minimum or equivalent industry … certification such as ITIL, Microsoft, or Cisco. Bachelor's degree or higher in Computer Science, or a related field, or equivalent work experience. If you are interested in this role, click 'apply now' and a member of our team will be in touch more »
of LAN, WAN. DNS, DHCP, TCP/IP · Experience delivering exception customer service · Azure Fundamentals/AWS Cloud Certifications (Desired) · An understanding of the ITIL framework (ITIL Foundation v4 Certified- Desired) #IDTHW more »